All deskbird Reviews
1-25 of 30 Reviews
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Linda
Verified reviewer
Computer Software, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great tool & great team!
Easy to implement, easy to use, great UI, great dashboarding
CONSfor now, the tool has everything we need
Vendor Response
Thanks for your feedback!
Replied March 2024
Giuseppina
Apparel & Fashion, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
They only hybrid workplace management system you will ever need!
Great experience from demo to implementation. 10/10! With deskbird, we can finally plan our week (remotely or not), see where our colleagues sit and book a desk where we want it.
PROSIt's easy to use and intuitive. You can book a meeting room, schedule remote days, or analyze office space usage with just a few clicks. Onboarding was quick and professional. If you run a hybrid/flexible office (and want to save money), deskbird is a must-have.
CONSNothing comes to mind. Each feature is dedicated to solving specific hybrid work challenges. deskbird is an excellent tool for managing my hybrid office, and I enjoy using it.
Reason for choosing deskbird
better user interface - much easier to use, overall better product
Shurandy
Hospital & Health Care, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
7-3-2024 deskbird
Easy experience (but i'm telling that as an IT guy - haha. But the layout and stuff is nice
PROSThe config was pretty simple, [sensitive content hidden] assisted us great!
CONSNot deskbird related but our users needed some time to get familiar witht the app (we used an other booking app before)
Reasons for switching to deskbird
I don't know the ins and outs (but I assume the intergration with MS).
Vendor Response
Thanks for your great feedback!
Replied March 2024
Annie
Music, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2024
Solid Product!
We were looking for a desk booking software as out company returned to office. We had a few key issues when considering what product to go with - a tight budget, employees on several (5+!) Google acccount instances as well as a part of the company on Microsoft. Getting employees onboarded via QR for the most part was very smooth, although manually uploading employees was a bit of a pain as it was through .csv file only. Employees adapted to the app pretty quickly and required very little reminding on how to use it.
PROSIntuitive interface, great customer support, easy install/onboarding, great price compared to competitors.
CONSSome tasks like deleting bookings takes a long time, only being able to upload users via .csv is a little bit of a pain, some data is difficult to access (specifically bookings that auto-cancel due to not checking in)
Reason for choosing deskbird
A part of our team was already on deskbird acquisition BookMyDesk and the price for deskbird was significantly lower than with competitors. We also appreciated how hands-on our support team has been and the insight we've gotten to products in the pipeline.
Vendor Response
Thanks for your feedback. With the latest release, now you can choose between the automatic provision of users through SCIM or CSV1, making it easier to edit, delete, or add multiple users at once!
Replied March 2024
Carly
Financial Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Deskbird is great!
Cannot fault my experience with deskbird, very friendly, helpful and on hand.
PROSEasy to use, modern looking and has an app and in Teams usage. My team love it!
CONSWould have liked it to include a simple in house floor design tool when designing our floor.
Reason for choosing deskbird
Easier to use, nicer look, doesn't overcomplicate and more cost effective.
Vendor Response
Thanks for sharing your positive experience!
Replied March 2024
Peder
Biotechnology, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
FlexOffice Desk Reservation using DeskBird
Super handy and useful addressing all our use cases and gives us peace of mind when it comes to desk reservation.
PROS- Ease of use - SSO - Integration with Outlook
CONS- Reporting not too intuitive - Overview of bookings by people
Reason for choosing deskbird
- Simple - intuitive GUI - modern product with impressive and dynamic product roadmap - local support
Vendor Response
Thanks for your positive feedback! We're glad deskbird meets your needs.
Replied February 2024
Suzanne
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great experience!
Very pleased with how quick and easy it has made the whole process of working a hybrid model and accessing spaces in the office!
PROSHow it looks, how easy it is to navigate and use, how simple the process of booking and cancelling was!
CONSI would love to be able to tag staff to show which staff have key responsibilities in the office e.g Suzanne, First Aider
Reason for choosing deskbird
We felt the graphics, layout and simplicity were key to busy offices and we really like them
Vendor Response
Thank you for your positive review! User-friendliness is our priority, and we're glad it made your hybrid work model easier. We will pass your suggestions to the team.
Replied February 2024
asad
Education Management, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2024
Really optimized the desk spaces in the office
It was introduced in Covid times and after that it has become part of daily life. It helps scheduling if your number of working persons are more than the available work stations. The visual office mapping is fantastic.
CONSWhen i used it, the mobile app used to crash sometimes.
Vendor Response
Hi Asad, Thanks for sharing your positive experience with deskbird! We're glad it's optimizing your office spaces. Apologies for any mobile app issues; we're actively working on improvements. If you have further feedback or need assistance, our customer support is here for you!
Replied January 2024
Sofia
Maritime, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
DeskBird Recommended
Super easy to use and set up as well, usually no training is needed for staff to use
CONSThe meeting bookings are not used due to limitations
Vendor Response
Thank you, we appreciate your feedback. We're actively working on updates for our meeting rooms. Your input helps us improve!
Replied February 2024
Marko
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
Great Experience
Quick and easy desk booking and access to analytics.
CONSI believe once events are integrated with google calendars everything would be on point
Vendor Response
Thanks for your feedback. We are actively working on calendar integration for events. Stay tuned!
Replied February 2024
Marta
Aviation & Aerospace, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
I guess we liked each others
Easy, friendly and reliable, and hopefully is like that the whole contract period.
PROSEvery need was fulfilled with a feature. The follow up [sensitive content hidden] did on us, her professionalism and the way she make everything clear. [sensitive content hidden] too over right after signing and he seems pretty helpful too, we have just started..
CONSI guess is not about deskbird itself, but the fact that our particular case with the "bookable lunches" has not yet brought anyones attention...
Reason for choosing deskbird
In this order: needed features / price / easy configuration / user-friendly
Natalie
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Deskbird Fan fast der ersten Stunde
Insgesamt sind wir mit deskbird super zufrieden und möchten es nicht mehr missen
PROSDeskbird bietet uns einen unglaublichen Mehrwert bei der Organisation unseres Büros nach "clean desk Prinzip". Bereits seit 2018 haben wir ein komplett flexibles Büro ohne feste Arbeitsplätze. Da ist Deskbird ein unerlässliches Tool, um die Arbeitsplätze zu organisieren und einen Überblick zu geben
CONSVerfügbare Plätze/Räume könnten übersichtlicher , auf einen Blick, angezeigt werden
Vendor Response
Thanks for sharing your review. We are glad to know deskbird is helping your manage your hybrid workplace with ease!
Replied March 2024
Michael
Public Relations and Communications, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Fantastic easy-to-use- app
From the moment we spoke to the Deskbird sales team right through to the day we went live with the software, we have been delighted with both the company and the software. Deskbird is exactly what we were looking for and works exactly as we intended, as it offers an intuitive online booking system and was simple to roll-out to the team.
PROSWe are currently working with limited occupancy in the office (with every other desk empty) to allow for social distancing due to Covid-19, and so it was essential for us to find a system that could let people book desks in advance online - not only to avoid overcrowding in the office, which is critical, but also so that different teams can plan to be in on the same day and sit in the same area.
CONSI can't think of anything? For us, the beauty is Deskbird is its simplicity and ease of use. We don't use - or want - too many additonal features. Its core functionality is perfect for us and works exactly as described - although i have no doubt that more advanced options will be added for those who want or need them.
Reason for choosing deskbird
Deskbird was the first product that I encountered in this space, and it was exactly and precisely what I was looking for, at a good price, and so I did not look any futher.
Stephan
Civic & Social Organization, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Sehr intuitiv, einfach und mit hoher Akzeptanz
Das einfache Setup, die Übersichtlichkeit, die Anpassungsmöglichkeiten
CONSBisher ist nichts negatives aufgefallen. Es könnten noch einige Features folgen, wie Anpassungen bei DSGVO, Deskreservierung "immer auf den selben Platz" vermeiden
Reason for choosing deskbird
Vor allem durch die persönliche Betreuung und gute Beratung!
Vendor Response
Thank you for your positive feedback! We appreciate your suggestions and will pass them onto the team.
Replied February 2024
Georgi
Insurance, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Wir sind mit Deskbird extrem zufrieden!
Am besten gefällt mir die einfache und intuitive Bedienung. Auch das Design ist sehr modern und ansprechend. Außerdem, dass man beinahe alles selbstständig konfigurieren und anpassen kann.
CONSEs gibt kaum etwas das mir nicht gefällt.
Reason for choosing deskbird
Aufgrund der Datenschutzkonformität, andere Produkte waren nicht so gut auf die DSGVO abgestimmt.
Vendor Response
Thank you for sharing your feedback. We're delighted to hear you are enjoying deskbird!
Replied February 2024
Nico
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2024
deskbird für IT Dienstleister
Die Einfachheit der Bedienung ist der größte Vorteil für unsere Mitarbeitenden. Der fantastische Support unserer Key Account Managerin ist essentiell gewesen für die schnelle Einführung und anschließende Betreuung.
CONSDas Set an Features ist über die Buchung von Arbeitsplätzen hinaus sehr limitiert. Uns würden konfigurierbare Rollenprofile helfen, um verschiedenen internen Stakeholdern unterschiedliche Bereiche des Admin-Centers zur Verfügung zu stellen und eine kleine Workflow Engine, um Arbeitsprozesse nach der Buchung von Besprechungsräumen auslösen zu können. Aktuell kann deskbird nicht das zentrale Tool für die interne Bewirtung/den internen Service werden.
Vendor Response
Thanks for your review! Your feedback helps us improve and will be passed onto the team.
Replied February 2024
Thomas
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Tolle Software für hybrid Work
einfache Buchung Integration in Outlook coole Teamfunktionen, die dazu führe, dass das Office wieder attraktiver wird entwickelt sich ständig weiter
CONSdie Integration in Outlook könnte noch besser werden.
Vendor Response
Thanks for your review and we are constantly working on making our integrations even better!
Replied March 2024
Janina
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Super Preis- Leistung
Einfach, unkompliziert und zu jeder Zeit ein Ansprechpartner erreichbar.
CONSWir sind sehr zu frieden und es gibt nichts negatives
Vendor Response
Thank you, we appreciate your feedback!
Replied March 2024
Domenico
Architecture & Planning, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Thanks for call of today
I think it is a good product, as specified above, I think it costs too much
PROSEase of use and instant booking updates. For this I consider it a good product
CONSthe cost, which inexplicably doubled in the space of two years. It should not work for active licences (one could forget to eliminate inactive staff). I think it should work per number of average monthly accesses
Vendor Response
Thanks for your feedback!
Replied March 2024
Johannes
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
Deskbird - der Weg zurück in die Firma
Bestes Tool zum Sitzplatzreservieren mit einer einfachen Oberfläche
PROSDie einfache Nutzung im Admin Portal Die einfache Anmeldung über das Azure Portal
CONSSupportwege sind meistens etwas schwer und teilweise in Englisch
Vendor Response
Thanks for your feedback. Our support is available in multiple languages, please feel free to reach out to us at support@deskbird.com
Replied March 2024
Christopher
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Tolles Arbeitsplatz- und Raumbuchungstool
- Schnelle Platzbuchung - Übersichtliche Wochenplanung
CONS- Konfiguration der karten umständlich - Tägliche Übersicht "Wer-sitzt-Wo" fehlt auf den ersten Blick, Hier muss man etwas Suchen bis man eine geeignete Ansicht findet.
Reason for choosing deskbird
- Funkstionsumfang von Deskbird ausreichend - Günstiger - Flexibler
Vendor Response
We appreciate your feedback and we will pass it to the team!
Replied March 2024
Noemi
Law Practice, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Cooles und einfaches Platzbuchungstool
Super - sehr tolles Tool und sehr nette Mitarbeiter. Support ist auch immer sehr freundlich und schnell.
PROSMan kann seinen eigenen Platz ganz einfach und schnell buchen. Wenn man einen freien Platz oder Parkplatz sucht, zeigt es direkt den nächst-besten Platz an. Das Design ist schlicht aber übersichtlich. Das Tool ist sehr selbsterklärend.
CONSKeine Programmierung im Hintergrund möglich für Mitarbeitende, die Teilzeit arbeiten. Ausserdem finde ich persönlich den "Speichern"-Knopf im Admin-Teil etwas schlecht platziert. So passiert es mir oft, dass ich das Speichern vergesse und wieder von Neuem beginnen muss.
Vendor Response
Thanks for the great feedback!
Replied March 2024
Natika
Professional Training & Coaching, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Would recommend to any Operations team or Office manager to help navigate days in the office as a Hybrid Company.
Fantastic! Our account manager and the support team have been very positive throughout our interactions, helping us out with issues quickly and problem solving with ease.
PROSEase of set up, ease of on boarding users. Low cost and low annual charge. Helps us plan days in the office more effectively, ordering supplies as and when needed helping us prevent waste and over ordering.
CONSNothing noticed so far, our only con is reminding team members to sign in weekly and schedule their calendars.
Vendor Response
Thanks for the great feedback, we appreciate it!
Replied March 2024
Britt-Marie
Financial Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
desbird ist mordern und bedienerfreundlich
der Gesamteindruck ist sehr gut
PROSeinfache Bedienung und selbsterklärend. Die einfache Einbindung ins MS Office 365 sowie in viele weitere Tools.
CONSdas man keine Besucher namentlich eintragen kann
Reason for choosing deskbird
desbird bietet eine einfache Einbindung ins MS Office 365 sowie in unser Personaltool.
Vendor Response
Thanks for the feedback!
Replied March 2024
Tom
Financial Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
desk management made easy
Easy to use Very clear interface Gives the information we need
CONSGoogle calendar sync is still unclear to me
Vendor Response
Thanks for your review! Our team is available to answer your questions related to Google Cal sync. Please reach out to them at support@deskbird.com
Replied February 2024