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deskbird vs Robin
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.7 / 5
Value for Money
4.5 / 5
4.4 / 5
Customer Support
4.6 / 5
4.8 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 13, 2025
March 18, 2025
Pros/Cons
Pros
- Easy, friendly and reliable, and hopefully is like that the whole contract period.
- I like this product because several programs can be associated, and you can organize your activities very easily and it is a good reminder.
- Intuitive interface, great customer support, easy install/onboarding, great price compared to competitors.
Cons
- It can be annoying to have to bin them and clogs up email feeds. I assume there is a setting option I can change to do this but have not yet had the time to explore.
- I think the price of this software is expensive, and while my company does pay for it, it makes it difficult to use it long-term, especially since we have a low budget for software.
- Inability to get employees to confirm their booking by 4pm the day before.
Pros
- Easy to integrate with the most popular calendaring platforms - Outlook, Google, etc. Now Robin is iterating and adding interesting space management features to compliment their desk booking module.
- The ease of use when using Robin is the best part. We use it to book desks within our office due to the pandemic, and it has been a great asset.
- I am pleased with the over 2+ years or more that we have been using the platform. It has caused significant improvement of reserving rooms/spaces with our offices.
Cons
- If I forget to check in when I get to the room, it will cancel out my reservation.
- I work at a smaller company and sometimes booking conferences room can be a pain.
- We use Webex for our company meetings and there is no videoconferencing link for zoom.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
