--- title: "EMS Software Reviews, Demo & Pricing - 2026" description: "Review of EMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/meeting-room/ems-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Space Management Software](https://www.softwareadvice.com/space-management/) / EMS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/meeting-room/ems-profile/reviews/)[Alternatives](https://www.softwareadvice.com/meeting-room/ems-profile/alternatives/) # EMS Review From $9,000/year 1 plan Wondering if EMS is right for your organization? Our Space Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview EMS 4.3 [(76)](https://www.softwareadvice.com/meeting-room/ems-profile/reviews/) Pricing Starting at $9,000.00 per year ### About EMS Accruent’s EMS helps higher education facilities and businesses in every industry optimize physical spaces. The room booking, desk reservation, and event scheduling solution simplifies space management to create a safe, enriching, and modern workplace or campus experience. EMS room booking platform allows education facilities and businesses to eliminate scheduling friction, optimize space utilization, facilitate hybrid work, increase collaboration, integrate video conferencing hardware and tools, boost mobility, and gain analytics and insights to manage space. Do you work for EMS? [Manage this product listing](https://www.g2.com/products/ems-2026-08-19/claim_requests/new?auto=true) Wondering if EMS is right for your organization? Our Space Management Software selection experts can help you in 15 minutes or less. ## EMS User Interface ## Popular EMS Alternatives Main Product EMS 4.3 [(76)](https://www.softwareadvice.com/meeting-room/ems-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 3.95Value for money - 3.70Customer support - 4.23Functionality Pricing Starting at $9000.00 per year Get Price Alternative Product [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/) 4.6 [(5834)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.47Value for money - 4.32Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Whova](https://www.softwareadvice.com/event-management/whova-profile/) 4.8 [(2497)](https://www.softwareadvice.com/event-management/whova-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.61Value for money - 4.63Customer support - 4.70Functionality Pricing Available upon request Get Price Alternative Product [Cvent Event Management](https://www.softwareadvice.com/nonprofit/cvent-profile/) 4.5 [(1099)](https://www.softwareadvice.com/nonprofit/cvent-profile/reviews/) Ratings Breakdown - 4.16Ease of use - 4.16Value for money - 4.51Customer support - 4.34Functionality Pricing Available upon request Get Price Alternative Product [EventCreate](https://www.softwareadvice.com/event-management/eventcreate-profile/) 4.9 [(789)](https://www.softwareadvice.com/event-management/eventcreate-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.83Value for money - 4.78Customer support - 4.79Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6123)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.28Value for money - 4.43Customer support - 4.45Functionality Pricing Starting at $9.00 per month Get Price ## EMS Pricing and Plans Starting price: $9,000.00 per year Free Trial Free Version Basic $9,000.00 per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## EMS Features - Popular features found in Space Management Floor Plans & Maps Occupancy Management Space Reservation Usage Tracking/Analytics - More features of EMS Access Control Access Controls/Permissions Activity Dashboard Alerts/Notifications API Approval Process Control Attendee Management Attendee Tracking Audience Engagement Availability Indicator Availability Management Badge Management Billing & Invoicing Booking Management Calendar Management Calendar Sync Class Scheduling Conferences/Conventions Confirmations/Reminders Contact Management Customer Database Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Desk Availability Schedule Desk Reservation Digital Signage Drag & Drop Email Management Email Marketing Email Reminders Employee Self Service Event Calendar Event Management Event Registration Event Scheduling Facility Management Facility Scheduling For Schools For Virtual Events Group Scheduling HD Audio/Video Hot Desking Internal Meetings Inventory Control Lock Meetings Meeting Management Meeting Room Booking Microsoft Outlook Integration Mobile Access Mobile App Multi-Location Online Booking Online Registration Payment Processing QR Codes Real-Time Data Real-time Scheduling Real-Time Updates Registration Management Reporting/Analytics Reporting & Statistics Reservations Management Resource Scheduling Room Availability Schedule Room Block Management Room Booking Scheduling Search/Filter Self Check-In/Check-Out Single Sign On Space Management SSL Security Third Party Booking Third-Party Integrations Ticketing User Management Utilization Reporting Venue Management Video Conferencing Visitor Management ## EMS Integrations Events2HVAC Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review Microsoft Exchange Integration rated undefined from -1 review Zoom Workplace Integration rated undefined from -1 review ## EMS User Reviews ## EMS customer ratings - Overall rating: 4.3/5 - Total reviews: 76 ### Rating distribution - 5 stars: 31 reviews (41%) - 4 stars: 39 reviews (51%) - 3 stars: 5 reviews (7%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.0/5 - Value for money: 4.0/5 - Customer support: 3.7/5 - Functionality: 4.2/5 --- ### Updated EMS review - Overall rating: 4/5 - Reviewer: Ashlyn J. - Verified reviewer: Yes - Industry: Events Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I’m happy with EMS. It is pretty user friendly and easy to learn when teaching others. As mentioned before though, it would be very nice if it worked on Apple products. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the ease of scheduling events and multiple venues at once. I also appreciate the ability to copy over events and roll them over to future years so you aren’t having to completely start from scratch. #### Cons The things I like the least about EMS is definitely the fact that it does not work on Apple products. In addition, the fact that there is not an undo or redo button. These two features would make the software so much better and would give me the ability to rate it 5 stars. --- ### Easy to navigate - Overall rating: 5/5 - Reviewer: Becky G. - Verified reviewer: Yes - Industry: Higher Education - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used EMS for over 10 years and its been the best scheduling program I have used so far. I handle the reservations for over 150 spaces. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The grid style "Book" makes it easy to see all rooms/buildings at once on any given day. Easy to cancel one booking within a reservation without having to cancel the whole recurrence. Easy to navigate. #### Cons Takes a while to refresh after "reviewing" or using other buttons. . Also, I have experienced a glitch when users go online to make changes to a recurrence. it doesn't always change back to "Web Request" in my dashboard. I have been working with Accruent for almost a year about this glitch. #### Reasons for switching to EMS Meeting Room Manager did not meet our needs. It was hard to do recurrences, and it didn't have the same reports or functions as EMS. --- ### Useful, though take some time to learn - Overall rating: 3/5 - Reviewer: Nathan C. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Useful, but still requires a large learning curve. It seems like it will continue to be a good tool as we learn how to use it more. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 3/5 #### Pros Being able to search inside of documents, making life a lot easier when looking for unknown documents. #### Cons Tracking of the work I have done is really hard to follow. I know I have submitted changes to a document and I cannot always find where those changes are at. --- ### Reliable and Powerful Event & Workspace Management Solution - Overall rating: 4/5 - Reviewer: Mehdi M. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, EMS is a reliable and feature-rich event and workspace management solution. It has helped improve scheduling efficiency, reduce booking conflicts, and provide better visibility of resource utilization. While there is room for improvement in the user interface and ease of administration, it is a solid platform for organizations with complex meeting and event management requirements. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros EMS provides a centralized platform for room booking and event scheduling, making it easy to manage meeting spaces across multiple locations. The interface is intuitive for day-to-day users, and the Outlook integration helps streamline booking workflows. It also offers strong reporting capabilities and flexible configuration options for different business needs. #### Cons The interface can feel dated in some areas, and advanced configuration or administration often requires specialized knowledge. Performance can occasionally slow down when handling large datasets or complex recurring bookings. Some features could also be more intuitive, reducing the learning curve for new users. --- ### Keeping my campus running smoothly - Overall rating: 5/5 - Reviewer: Bobbi S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been a good one. We transitioned over from a different system during a tumultuous work time, and I was able to learn the system and keep our event management working. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's so easy to use when setting up events and for my external users to request usage of a location on our campus. Plus pulling reports is so easy and I can adjust to pull the exact data I need. #### Cons I wish I could get email notifications when I get a new request and sometimes a new request does not show up in my current notification report. #### Reasons for switching to EMS We needed a more intuitive system for our university. --- ### South Dakota State University - Event Services - Overall rating: 5/5 - Reviewer: Mark V. - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been working on the platform since 2007. Back then, we used the program more like a glorified calendar. Since then, we've put the program to the test. We received administrative support to have all campus spaces, including departmental controlled areas to give a better snapshot of what's happening on campus at any given time. We've developed a number of mandatory UDF's that need to be completed at intake. The UDF's request info on the number of attendees, food service/catering requests, parking needs, indicate if the reservation/bookings are displayed on our university calendar, requests for after-hours building access and so on. I know there are other features we have yet to implement, but thus far, the system has been invaluable in helping efficiently schedule university facilities and resources. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros South Dakota State University has been utilizing EMS since 2000, first in a limited capacity for our facility to now, where it's evolved into the central clearing house for all things events! Our office is the administrator for the program and we provide training on standards and practices, so we have consistent event data across the university. We have automated reports, area service orders, reminders, approvals and confirmations that go to our clients and service providers. My Event Services area uses EMS for all invoicing, and our campus is slowly working towards migrating all departmental invoicing to a centralized bill driven by EMS. Recreating annual events is a breeze as legacy events are easily duplicated and modified. Overall, it's an excellent product with amazing customer service. #### Cons I do wish that there was a mobile desktop app. That would be helpful for some of our campus facility managers. BUT we've expanded access to the web app and are convinced that using the app as a self-service portal will allow the facility managers to simply approve/deny any requests that come into their facility. Web request notifications could be addressed once the facility managers get back to their desktops. --- ### LOVE EMS for College Campus - assist with strategic initiative - Overall rating: 5/5 - Reviewer: Therese D. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use both desktop and Web. The desktop is very wonky with the extra steps. We have many UDF that benefit us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Accruent academy and support from staff. We have created our own training videos using some of the academy's ideas to help our staff excel in capturing the proper information. #### Cons Need to capture more logistical information (volunteers, staff assignments, etc) and general budget. --- ### Comprehensive and Reliable Scheduling Solution for Enterprise Needs - Overall rating: 5/5 - Reviewer: Santhosh T. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for free trial - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Accruent EMS has been positive. It is a powerful and reliable solution for enterprise-level room and resource scheduling. With continued UI improvements and streamlined configuration processes, it could become even more user-friendly and efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like EMS for its Robust scheduling and space management capabilities. The platform makes it easy to manage room bookings, resources, and services in a centralized system. The reporting features are also very helpful for tracking utilization and optimizing workspace efficiency. Additionally, the system is highly configurable, which allows organizations to tailor workflows based on their operational needs. #### Cons The user interface can feel somewhat dated and may require training for new users to navigate efficiently. Certain advanced configurations and integrations can also be complex to set up without technical support. In some cases, performance may slow down when handling large datasets or during peak usage times. --- ### Principal Protection Engineer - Overall rating: 4/5 - Reviewer: Soumen B. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it is good product. Any updates on the QR codes, may be better. Looking forward to update on printing it faster. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Very user friendly to search a document. All metadata is working well. Zooming a document is also working fine, without printing at fist instance. #### Cons To print the selected document from the home window, instead of going inside another window to print. Also printing it takes little longer time, would be better prompt print to PDF. --- ### efficient and easy to use the tool - Overall rating: 5/5 - Reviewer: Devang B. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Uploading process for the documents are vey easy and also no need redo the title modification and contact documentation will take care by automatically #### Cons Very efficient and quick way to find the relevant documents which save lots of time for the engineers --- Showing 1 - 10 of 76 Reviews [See All Reviews](https://www.softwareadvice.com/meeting-room/ems-profile/reviews/) ## EMS Popular Comparisons [Eventbrite vs EMS](https://www.softwareadvice.com/meeting-room/ems-profile/vs/eventbrite/)[Whova vs EMS](https://www.softwareadvice.com/meeting-room/ems-profile/vs/whova/)[Momentus Technologies vs EMS](https://www.softwareadvice.com/meeting-room/ems-profile/vs/momentus-technologies/) [Compare All Alternatives](https://www.softwareadvice.com/meeting-room/ems-profile/alternatives/) ## Other Top Recommended Space Management Software [Tactic](https://www.softwareadvice.com/product/334969-Tactic/) **4.7** (79) Recently recommended **12** times [CADapultFM](https://www.softwareadvice.com/cafm/cadapultfm-profile/) **4.9** (8) Recently recommended **12** times [OfficeSpace Software](https://www.softwareadvice.com/cafm/officespace-profile/) **4.8** (61) Recently recommended **1** times [Wisp](https://www.softwareadvice.com/space-management/wisp-profile/) **4.9** (19) Recently recommended **1** times Stuck Between Options? 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