---
title: "EMS Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of EMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if EMS is a good fit for you!"
source_url: "https://www.softwareadvice.com/meeting-room/ems-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Scheduling Software](https://www.softwareadvice.com/scheduling/)

/

[EMS](https://www.softwareadvice.com/meeting-room/ems-profile/)

/

EMS Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/meeting-room/ems-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/meeting-room/ems-profile/alternatives/)

# EMS User Reviews

## Reviews summary

- Overall rating: 4.3/5
- Total reviews: 76

### Secondary ratings

- Ease of use: 4.0/5
- Customer support: 3.7/5
- Value for money: 4.0/5
- Functionality: 4.2/5

### Rating distribution

- 5 stars: 31 reviews (41%)
- 4 stars: 39 reviews (51%)
- 3 stars: 5 reviews (7%)
- 2 stars: 1 reviews (1%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- It provided good visibility and control of the energy systems and supported effective monitoring and operation of the solar and battery assets. While some functions could be more intuitive to navigate, the system generally met its objectives and provided the information needed to manage the plant effectively
- Markups are quick, the revision history provides full traceability, and day-to-day use by site is easy (as long as the metadata is complete so that the drawings are findable)
- Additionally, it would be beneficial if the archival view in the map viewer displayed the document creation year rather than the upload date, as this would make it easier to identify relevant historical records.

### Most mentioned cons

- However, the UI for file lookup and document viewing could be more intuitive, and the download option is not easy to find.
- We utilized this platform for nearly 20 years before migrating to a new event management software. Though EMS was priced very low, the capabilities of the software, lack of modern user interface updates, and basic functionality left us with very little room to grow and integrate our various processes under EMS.
- My eye site is not 20/20, so I've encountered issue of being able to see the screen easily.

## EMS customer reviews

Showing reviews 1-25 of 76 (page 1).

### Updated EMS review

- Overall rating: 4/5
- Reviewer: Ashlyn J.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, I’m happy with EMS. It is pretty user friendly and easy to learn when teaching others. As mentioned before though, it would be very nice if it worked on Apple products.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

I like the ease of scheduling events and multiple venues at once. I also appreciate the ability to copy over events and roll them over to future years so you aren’t having to completely start from scratch.

#### Cons

The things I like the least about EMS is definitely the fact that it does not work on Apple products. In addition, the fact that there is not an undo or redo button. These two features would make the software so much better and would give me the ability to rate it 5 stars.

---

### All encompassing event venue management software

- Overall rating: 4/5
- Reviewer: Kathryn F.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

It supports most needs of our business an how allowed us scale growth in a concise fashion, supporting procedure management and policy communication.

#### Cons

Report/data exporting to excel is the worst. Financial reports could be improved. Certain parameters/security options could be improved (naming conventions could be more clear).

#### Reasons for choosing EMS

It was already in use on our campus by another department.

#### Reasons for switching to EMS

For online booking and better invoice management

---

### Powerful and Easy-to-Use Information Management System

- Overall rating: 4/5
- Reviewer: Lachlan C.
- Verified reviewer: Yes
- Industry: Utilities
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, EMS has been a reliable and effective solution for managing and retrieving information. The platform's strong search capabilities improve productivity and help users quickly access critical records and documents. While there is room for improvement in the user experience, the system consistently performs well and meets our operational requirements.

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 3/5

#### Pros

Fast and efficient search functionality that makes it easy to quickly find the information and documents I need.

#### Cons

The user interface can feel dated at times, and some advanced features require additional training to use effectively.

---

### Event Software at a low price point, but lacking in modernized interface & support

- Overall rating: 2/5
- Reviewer: Edward M.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We utilized this platform for nearly 20 years before migrating to a new event management software. Though EMS was priced very low, the capabilities of the software, lack of modern user interface updates, and basic functionality left us with very little room to grow and integrate our various processes under EMS.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

Very simple interface, with basic naviagations and intuititive process for data entry.

#### Cons

The platform lacked in ongoing development and updates, which translated to outdated options and buggy usage by our team. Customer service with this platform was extremely limited, and costly; with very little positive impact when contacting their support team.

---

### Lipscomb University Event Scheduling Manager

- Overall rating: 4/5
- Reviewer: Wendy A.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My entire job is based out of EMS for scheduling events campus wide, and I have to say I do appreciate and love it very much. I know our university is due for an upgrade and I am anxiously waiting for I.T. to finalize this, so I can see what the phone app is like and explore just all of the possibilities based on updated features.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Systematically I like the many options we have for event types, reports, emailing, not being able to double book, but ability to change the status to have multiple types of reservations in place at once. As an event team we appreciate the ability to have furniture, linens, houskeeping notes....notes in general for the events are heavily used and appreciated. A web base log in for campus wide students and faculty/staff to view is great....I could go on and on.

#### Cons

I would like to see an UNDO feature added, in case an error or mistake is made and it can take us back as many actions as needed. This may be possible, and I just haven't learned it yet, but it would help to have a save my place feature for if I could be in the middle of setting up a reservation, but I get interrupted with a random walk in request, and need to save it where I was, so I can return to it after I help the walk in. Again, this may be something I am just not aware of, but it would be great if we could pull data, like percentages of types of events reserved or how often a venue is used and divided out by type of event....Or how many events have been scheduled in a certain time frame. Basically if it could graph charts of data.

#### Reasons for choosing EMS

First, we have put so much time and effort into building out EMS and we are not a big fan of change or having to rebuild, lol. We also were not convinced it would have the same features on the event side of things that we appreciate as it would have been on the academic course side of things. We were considering it because of the challenges we faced when integrating Campus Nexus

---

### Ease of use!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Everything is scheduled in one place -- it has become the university's standard for scheduling all events.

#### Cons

The desktop version is weird with all the windows. The web app version is weird sometimes when using "too many" search criteria.

#### Reasons for switching to EMS

so everyone could be on one system and to break down the calendar "silos"

---

### Easy to navigate

- Overall rating: 5/5
- Reviewer: Becky G.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have used EMS for over 10 years and its been the best scheduling program I have used so far. I handle the reservations for over 150 spaces.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The grid style "Book" makes it easy to see all rooms/buildings at once on any given day. Easy to cancel one booking within a reservation without having to cancel the whole recurrence. Easy to navigate.

#### Cons

Takes a while to refresh after "reviewing" or using other buttons. . Also, I have experienced a glitch when users go online to make changes to a recurrence. it doesn't always change back to "Web Request" in my dashboard. I have been working with Accruent for almost a year about this glitch.

#### Reasons for switching to EMS

Meeting Room Manager did not meet our needs. It was hard to do recurrences, and it didn't have the same reports or functions as EMS.

---

### Keeping my campus running smoothly

- Overall rating: 5/5
- Reviewer: Bobbi S.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience has been a good one. We transitioned over from a different system during a tumultuous work time, and I was able to learn the system and keep our event management working.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It's so easy to use when setting up events and for my external users to request usage of a location on our campus. Plus pulling reports is so easy and I can adjust to pull the exact data I need.

#### Cons

I wish I could get email notifications when I get a new request and sometimes a new request does not show up in my current notification report.

#### Reasons for switching to EMS

We needed a more intuitive system for our university.

---

### South Dakota State University - Event Services

- Overall rating: 5/5
- Reviewer: Mark V.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I've been working on the platform since 2007. Back then, we used the program more like a glorified calendar. Since then, we've put the program to the test. We received administrative support to have all campus spaces, including departmental controlled areas to give a better snapshot of what's happening on campus at any given time. We've developed a number of mandatory UDF's that need to be completed at intake. The UDF's request info on the number of attendees, food service/catering requests, parking needs, indicate if the reservation/bookings are displayed on our university calendar, requests for after-hours building access and so on. I know there are other features we have yet to implement, but thus far, the system has been invaluable in helping efficiently schedule university facilities and resources.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

South Dakota State University has been utilizing EMS since 2000, first in a limited capacity for our facility to now, where it's evolved into the central clearing house for all things events! Our office is the administrator for the program and we provide training on standards and practices, so we have consistent event data across the university. We have automated reports, area service orders, reminders, approvals and confirmations that go to our clients and service providers. My Event Services area uses EMS for all invoicing, and our campus is slowly working towards migrating all departmental invoicing to a centralized bill driven by EMS. Recreating annual events is a breeze as legacy events are easily duplicated and modified. Overall, it's an excellent product with amazing customer service.

#### Cons

I do wish that there was a mobile desktop app. That would be helpful for some of our campus facility managers. BUT we've expanded access to the web app and are convinced that using the app as a self-service portal will allow the facility managers to simply approve/deny any requests that come into their facility. Web request notifications could be addressed once the facility managers get back to their desktops.

---

### Comprehensive and Reliable Scheduling Solution for Enterprise Needs

- Overall rating: 5/5
- Reviewer: Santhosh T.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 501-1000 employees
- Product usage: Used daily for free trial
- Reviewed: February 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Accruent EMS has been positive. It is a powerful and reliable solution for enterprise-level room and resource scheduling. With continued UI improvements and streamlined configuration processes, it could become even more user-friendly and efficient.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like EMS for its Robust scheduling and space management capabilities. The platform makes it easy to manage room bookings, resources, and services in a centralized system. The reporting features are also very helpful for tracking utilization and optimizing workspace efficiency. Additionally, the system is highly configurable, which allows organizations to tailor workflows based on their operational needs.

#### Cons

The user interface can feel somewhat dated and may require training for new users to navigate efficiently. Certain advanced configurations and integrations can also be complex to set up without technical support. In some cases, performance may slow down when handling large datasets or during peak usage times.

---

### EMS Use on a Small Campus

- Overall rating: 4/5
- Reviewer: Merrill C.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have been happy with the product. As EMS has grow within Accruent it has been harder to know our reps and get basic support

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

I like the layout and structure and power of event organization

#### Cons

Overtime where they have developed has been more for flex space and international business I feel and less the original higher ed use and it need to coordinate with gmail

#### Reasons for switching to EMS

More effective scheduling and resource management

#### Vendor response

Hello! Thank you for your EMS review! At Accruent, we are constantly working to better meet your needs and expectations, and this feedback is crucial to that process! We will pass this along to our product team. Thank you again.

Replied March 2024

---

### Love my EMS

- Overall rating: 4/5
- Reviewer: CHRISTOPHER O.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Positive, been working in EMS most of 10 years. Updates actually add useful functions, system is reliable and easy to use.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Reliable, consistent integration with MS Outlook. Web client is good. Not a lot of jargony vocabulary to learn, intuitive for event planners. Integration of resources is easy, creating event templates is easy.

#### Cons

Does not work well with MAC, requires a secondary PC Desktop to work native on computer. Web client not as functional as native.

---

### love it, but customer service solutions could improve

- Overall rating: 4/5
- Reviewer: Kari W.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

I have been using EMS for over 10 years both in a configuration role and day to day use for event reservations, invoicing, etc. I love it, and teach others on my campus to love it also. There are a few significant changes I would love to see, but overall I love the program and how much it helps with event planning and space reservations

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

functionality and ability to configure for many different use cases

#### Cons

customer service support when there are issues. jump through a lot of hoops submitting tickets and have to ask 7 times or more for a video call. this makes every ticket take months to resolve.

---

### EMS scheduler

- Overall rating: 4/5
- Reviewer: Katie R.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

As a "super" scheduler on our campus I use EMS heavily. I keep al of the info stored for all of our simple to complex reservations. It is helpful to have an all in one tool

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

The ease of use and many different ways to use it on our campus

#### Cons

Some areas can be a bit cumbersome. Our billing process is very cumbersome. I will be meeting with someone from the genius bar today to see if it can be streamlined.

---

### System Administrator

- Overall rating: 5/5
- Reviewer: Jason M.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

Great product that meets our needs. Easy to use and move around for our students.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Functionality and ease of use. We love the interactive nature.

#### Cons

Sometimes customer service has suffered but it is getting better every day.

---

### From a newbie!

- Overall rating: 4/5
- Reviewer: Brittany T.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

Very positive and well received by users.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The ability to interact with the end user. The previous product we used did not allow the end user to access their reservation/request changes in real time.

#### Cons

It's a pro and a con... There is just so much. It is everchanging.

---

### EMS Survey

- Overall rating: 4/5
- Reviewer: Sandra J.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very disppointed with support a couple years ago but now it's a bit better. It still would be nice if there was an online chat option for help here and there with the sysem. I usually have to search and search the help documentation and take a few guesses if I need to implement something new.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

I like that it will not allow me to double book anything... unless I really insist. I like the calendar feature

#### Cons

It's very hard to figure out and find features that help to get the job done. Support to do so was very poor but seems to have gotten better lately. There's a strange, back-door type method to fix the configuration on a combo room but I appreciate knowing the trick

#### Reasons for switching to EMS

The cost I think - I wan't here then sorry

#### Vendor response

Thank you for your honest feedback! At Accruent, we strive to meet your needs and expectations at all times, and this input will help us further improve. We will pass your feedback along to the product and support teams.

Replied March 2024

---

### Excellent Scheduling Tool

- Overall rating: 5/5
- Reviewer: Cathy M.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Excellent, very consistent and reliable tool

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

ease of scheduling and communicating to both customers and vendors

#### Cons

Limited ability to customize the webapp tool for customer use

---

### Great software, not so great support

- Overall rating: 4/5
- Reviewer: Laura V.
- Verified reviewer: Yes
- Industry: Performing Arts
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I enjoyed working with the software. It was easy and did everything that I wanted it to do.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

EMS is a robust platform with so many functionalities. It is relatively easy to learn and use. Their manual and online help resources are good.

#### Cons

I was disappointed with the sales rep for our account. We had been clients for several years and had the software on our server. When we made the decision to go cloud-based, there were other companies that were anxious to talk immediately and give us sample accounts to test. When I asked for the same from EMS, our sales rep was too busy for us. He wouldn't even set up an appointment less than one month out. I felt that he wasn't interested in our business so we switched to another company.

---

### Easiest tool for setting meetings

- Overall rating: 5/5
- Reviewer: Gary C.
- Verified reviewer: Yes
- Industry: Utilities
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, EMS is an important tool in our day-to-day meetings. Overall, it is an easy software to use for setting up meetings. It's very responsive and has never crashed on me or disconnected my calls. I would high recommend for any businesses that operate virtually to use EMS as a video conference program.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The most I liked about using EMS is how easy it is to set up conference rooms for meetings. Compared to zoom, EMS has an easier interface and can allow my teammates to simply join rooms for meetings and set up scheduled times. In addition, the video conference calls are high in quality.

#### Cons

The least I liked about this software would probably be the interface. While it's easy to use, the UI may need an update in appearance as it appears to be outdated.

---

### Hidden Information

- Overall rating: 5/5
- Reviewer: Emily G.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: 10000+ employees
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 3/5

#### Pros

We use EMS to create reservations, and other scheduling processes. I have found that finding the usage history is easy to access and there are several other filtering options like which time periods and properties. Once you have the hang of how to create a reservation, it really isn't too difficult. You just have to be practiced.

#### Cons

It's difficult to learn how to make a reservation, there are a lot of hidden spaces where you need to put information in other tabs. The way things are labeled in EMS don't really make sense, like to create a new reservation you have to click on Wizard not Book. When I put in the number of people on the reservation, I have to find a different tab to input the numbers.

---

### Two of the facilities I support use EMS for scheduling room for events.

- Overall rating: 3/5
- Reviewer: Robert V.
- Product usage: Used daily for less than 2 years
- Reviewed: September 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

tracking of many events daily.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

It will handle a lot of rooms, and provides details about what services and equipment is needed. The detailed lists can be edited and prompts the staff to ask for more information.

#### Cons

The interface is difficult to navigate, and reporting has a steep learning curve. We publish reports to support staff every morning because the interface is too difficult for them to navigate.

---

### EMS allows us to schedule events in our building with ease

- Overall rating: 5/5
- Reviewer: Brian F.
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Scheduling events and reserving rooms has never been easier for our staff and students.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This software is a powerful tool for managing all of the rooms within our building allowing us to prioritize the needs of faculty and staff and giving access to reserve rooms for all who frequent our building.

#### Cons

Sometimes the interface can be a little clunky or glitchy when reserving a room. The interface feels a little dated but overall is an excellent product.

---

### Wonderful Experience

- Overall rating: 5/5
- Reviewer: Arwynne L.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 5001-10000 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: June 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It is an amazing experience. I received excellent customer service from this team.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of selecting a location and time for meetings.

#### Cons

The hoops that you have to go through to get access

---

### Best Student Center Application period

- Overall rating: 5/5
- Reviewer: David S.
- Product usage: Used unspecified for unspecified
- Reviewed: March 2015
- Review source details: This review was submitted organically. No incentive was offered

We love it and have been using it since the year 2000.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Vendor response

David, Thank you for your kind words and positive review. We're thrilled to have you as one of our long term customers and look forward to continuing that relationship! Thanks Chris Binding Marketing Manager

Replied March 2015

## More reviews

[Next reviews](https://www.softwareadvice.com/meeting-room/ems-profile/reviews/?page=2)

---

EMS Reviews, Pros and Cons - 2026 Software Advice