Facilities Booking

RATING:

4.6

(12)
Overview

About Facilities Booking

The cloud-based system provides users with a unified dashboard to enhance visibility into in-house operations and streamline information flow. Ecobook gives users calendar and schedule visualization tools that automatically sync and update data as changes occur. It enables teams to gain real-time insights into events to help improve decision-making processes. Additionally, customization tools allow admins to configure the system features to meet user-specific needs. Ecobook equips users with visitor management tools, allowing admins to invite external visitors to meeting rooms, enhancing collaboration. It has notification functions that alert admins when visitors access the platform by email or SMS. It also has data security tools that let admins optimize data security...

Facilities Booking Pricing

Please contact Skynapse Business Technology for pricing details.

Free trial: 

Available

Free version: 

Not Available

Bookings

Facilities Booking Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Facilities Booking

1 - 5 of 12 Reviews

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2024

ecobook - Room Booking System

Overall experience has been great. The folks at Skynapse are helpful in resolving every issue, which our organisation has raised.

PROS

- Ease of booking. - User friendly features. - Reasonable subscription cost. - Helpful and timely support.

CONS

- Some room for improvement for user experience.

Madison

Education Management, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Facilities Booking - the solution I've been looking for for a really long time

Extremely impressed and grateful. Right from the start, the Facilities Booking team have been wonderful. Generous with their time in showing myself and other users how to use the product, going out of their way to help me problem solve and being open to new features.

PROS

As a librarian, overseeing a multi-purpose, flexible, multi-roomed space every day for hundreds of users, I have been looking for a room booking management solution for a very long time. Facilities Booking does everything I need it to do and more. From booking spaces and then adding resources to displaying rooms in a visual layout, allocating users different permissions and roles, advanced bookings for regular sessions and real-time data, my team and I can manage the bookings of spaces without the conflict that ensues otherwise.

CONS

Nothing. This product does everything I need it to and more. I am aware that the costs might be prohibitive but I am happy to pay for such a premium product.

Reason for choosing Facilities Booking

Facilities Booking offered me more features, more flexibility, layout booking, resources booking and a much better user experience due to the platform design.

Amelia

Information Technology and Services, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2021

General Review

ok for me but some of my other colleagues face different issues. Plug-in not working and non of the trouble shoot works

PROS

plug in to O365 using non-Apple laptop, I found it easy and very effective for me

CONS

plug in for Apple laptop users. 50% of my users are not able to use plug-in to email as they are using Apple laptop.

Anonymous

501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed February 2024

Booking System for Meeting rooms

PROS

Fast Deployment. Not much User training.

CONS

If we can restrict the time of booking , instead showing availability in the early morning.

Krishna Kumar

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Ecobook Usability

With limited Meeting rooms they are always on demand by different teams within the organization. Advance booking helped in eliminating double booking and we also integrated equipment booking like Projectors, White Boards etc.

PROS

Simplicity and ease of booking from outlook using their plugin.

CONS

They should have "in-app" FAQ videos. Initial few bookings had to go thru the learning curve. After that it was easy.

Reason for choosing Facilities Booking

Ease of use Flexible pricing model

Reasons for switching to Facilities Booking

Ease of use and help eliminate double booking.