Office Tracker

RATING:

4.41

(71)

About Office Tracker

Office Tracker is a solution for managing group calendars and schedules for meetings, appointments, classes, and more. With Office Tracker, users can book rooms for one-time or recurring use as well as resolve double-booking conflicts. Visual, customizable calendars include color-coded labels, font, time ranges, plus more. Office Tracker offers cloud-based options, on-premise solutions, and can be accessed using mobile devices. Office Tracker also includes customer management tools including contact records, interaction history, and printable reports. Users can send automated email or text reminders to customers who have upcoming appointments. Additionally, businesses can add an Office Tracker button/frame, using a simple HTML code snippet, to an existing website....
Office Tracker group schedules
Slide 1 of 5

Office Tracker Reviews

Overall Rating

4.41

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 71 reviews

User Profile

Tamika

Verified reviewer

Company size: 51-200 employees

Industry: Wholesale

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

FUNCTIONALITY

5

October 2019

An Awesome Scheduler!!

As a company that employs many sales representatives, we constantly have to have inter-company meetings as such, Office Tracker is a great scheduler for our daily conference room meetings. This software informs us of what conference rooms are available and it also has the ability to order need items for meetings.

Pros

The ease of scheduling without schedules conflicting, the availability of conference rooms and the times the rooms are available.

Cons

Office Tracker has proven to be an invaluable tool for our company as such there aren't any negatives to report from the usage of this product. It has indeed been both a time and cost saver!

Jeff

Company size: 2-10 employees

Industry: Consumer Services

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2019

Scheduling is a breeze

Pros

Our company has workers that are mobile and do not have the schedule before they leave the shop. The schedule gets adjusted daily and sometimes changes are made real time. It is imperative to have my employees get these changes on their mobile device as soon as it occurs. The labeling allows for customization which through color coding my employees can know quickly urgent appointments or other types of appointments. They can also easily update the appointment thus allowing me to know when it has been completed. The old days of making 100 phone calls a day are gone. So impressed by Office Tracker which is why I have been using this for over 10 years.

Cons

The only downside is you have to have a server or a dedicated machine that acts as the server machine. Most of the time it is no issue if the server reboots or I lose power because I am near the server to get it back up and running however if I am also away from the server and it goes down we are down until I can get someone over to get it back up or I can get there myself. There may be a better way but I just have not explored that yet with their service team which by the way are excellent at responding quickly to my issues.

John

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

April 2018

Overnight lost all future event entries with no explanation why.

Pros

Nothing at all... This product is not user friendly and offers no technical support. I also understand the annual fees will be increasing before ou next renewal. I am immediately moving platforms.

Cons

Bottom line to me, the Office Tracker system failed! I see little to no use restoring the existing backed-up version since because when the back-up system was established (on our end) it was not set to overwrite (and, no other software application had any problems with lost data requiring restoration); therefore, any reasonably recent version is non-existent (that part is our fault, I understand). That said, it was our believe that this data was stored in your system. The only reliable option I see is to install Google Calendar and start from fresh since I have lost faith in Office Tracker due to whatever happened to forwardly stored events (past events were not effected)(and the problem occurred over a weekend of non-use). I am extremely disappointed with the product itself and the lack of direct support in place for me as a client. Your product has put our business in serious jeopardy and caused many internal problems. I manage another Lodge as well for which we use Google Calendar and that information is secure. Product support via e-mail and "how to" articles is not a viable option for non-IT individuals. I see no advantage to your product and no effort has been made to point any out. I cannot understand the product capabilities that enticed my predecessor, who paid amount per year, to license this product.

Steve

Company size: 201-500 employees

Industry: Telecommunications

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

March 2019

Eay to use and great visualisation

Utilising Office Tracker for scheduling Engineers and their jobs it is easy to see their availability and downtime simply by looking at the available 'white-space' (ie time during the day that hasn't been allocated) so that rescheduling/reorganising of jobs can be made to produce the most cost effective solution.

Pros

Easy to use and easy to categorise jobs via label colour makes it such an effective tool to manage the Engineers and their jobs.

Cons

Start-up time while it processes names and events seems to take a long time. Licences being used and allocated over a 24 hr period rather than by connected users. Not so much a 'least like' but as we use it to schedule UK wide Engineers it would be nice to have functionality to be able to group them via, maybe, another column we could use for 'Region', colour-code the names field (not just the leading edge of the entries) so we can quickly see who's in what group and also be able to select them by group (rather than having to use the name pallet and un-tick all the others).

Teresa

Company size: 11-50 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

May 2019

Great Software!

Pros

I have been using Office Tracker for about 5+ years. I like the easy use of their software. I like having the multi-user feature. I like that you could schedule for future events. The office staff have always been very positive and helpful, when I have needed their assistance. I would stay an over all "10" product.

Cons

I think the only thing that I find , it when 2 users are trying to schedule the same time for a person. It does not show that something is being typed in. It does have where you cant type in. But sometimes things get over booked due to this. It would be nice when this happens , if something popped up , that such such is typing in that area.

Popular Office Tracker Comparisons