ResourceXpress
About ResourceXpress
ResourceXpress Pricing
Starting price based on volume pricing SaaS subscription per workspace/per annum.
Starting price:
$21.00 per year
Free trial:
Available
Free version:
Available
Most Helpful Reviews for ResourceXpress
1 - 8 of 8 Reviews
Bartosz
Food & Beverages, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2021
My opionion.
Overall is good. It still requires some things to be added (like find colleague to give users more convenient bookings, Outlook plugin, scheduling a coffee or some food for the meetings). Also it would be great step towards the future if RX would be opened to use more IOT devices.
PROSRX is still growing and developing to meet business criteria. Its pretty easy to deploy and use. user interface is also very intuitive.
CONSUser management and AAD synchronization needs to be developed more. It works okay, but in large scale like 10-65.000 users it is way more effective is to use more AAD fields to help manage users and locations.
Reason for choosing ResourceXpress
That was rather historical choose as when RX came to us we were using Lotus Domino as main mail and meetings solution and RX was the product that was working okay with Lotus enviroment.
Vendor Response
Thanks for the feedback Bartosz and your continued support of ResourceXpress. We are committed to listening to our customers business requirements in order to develop the product further and offer solutions that meet their needs.
Replied October 2021
Clare
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Great solution for room & desk booking
We've been able to better manage critical space and resources- which has become even more key post covid world where staff have needed to book desks and be assured of getting a space to work before travelling in to the office.
PROSWe have been using ResourceXpress for years now, and have always found it straightforward and easy to both use to manage our own room and desk booking, but also flexible to suit changing needs of the business. Recently the mobile app has been very useful enabling staff to locate and book a desk before planning a trip to an office.
CONSWe found it has worked well integrating with our Outlook-lead calendar booking approach already in place across the business. It's integration with Exchange attracted us, and we've stayed with the solution as we moved to M365.
Vendor Response
Thank you for your kind comments Clare. We are continuing to ramp up our development cycle to bring new features and functionality to solve contemporary business problems. Look out for our Outlook Add-in and a raft of further developments coming very soon!
Replied September 2021
David
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Resource Xpress - great endpoint management tool
Incredibly positive. During our initial implementation they were on site and were able to address several technical issues very quickly. The team that manages the Support mailbox is very responsive and always provide detailed answers.
PROSWe use electronic nameplates and scheduling panels. They are connected to Resource Xpress which brokers the connection to the EMS / Accruent space management software. The configuration was straightforward and updates between the two applications are almost simultaneous.
CONSSome of the hardware settings can only be updated by physically touching the devices. It would be nice if their system administration tool could be updated to eliminate that.
Vendor Response
Thanks for the great comments David. We continue to strive for better central management of all hardware (Room-screens and desk booking devices) expect some more development announcements about this very soon!
Replied September 2021
Ariel
Food Production, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2021
RecourceXpress is a core tool that increased business satisfaction.
We had the need to deploy an efficient solution for proper management of meeting rooms booking. Nowadays, here open/ collaborative spaces and meeting rooms have become the "new-normal" for facilities, having an easy-to-use & deploy solution was a very smart choice for us. The business did not even had to be trained due to its simplicity of use. The integration with our native G-calendar was also a key success from a UX perspective.
PROSIt's ease of utilization. Also, the look-&-feel offers a high-end perception for our business. It is great, but it also looks great.
CONSHonestly,... hard to find a caveat. I have not received any single complaint since this solution was implemented.
Reason for choosing ResourceXpress
We had already had great feedback from other countries that had implemented it.
Vendor Response
Thank you very much for a great review Ariel. I can assure you we won't rest on our laurels and we strive for continuous improvement with both the product and our service.
Replied September 2021
Sergey
Automotive, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2021
Resource Xpress in VW Russia
The software is simple enough to install Can be deployed on 3rd party devices Frontends almost fully customizable Integration options available with 3rd party products
CONSLocalization not available The interface for amdins is confusing (table style , i think "blade style" UI is better, like Office 365 blades) Maps admin interface os too complicated for business users to use
Vendor Response
Thank you for your review and kind comments Sergey. Although the administration console is only available in English, we do have multi language options for our room screens and for the RX Mobile app. We are continually improving our admin UI and developing our Maps admin UI to make it easier for end users to manage.
Replied September 2021
Shannon
Consumer Goods, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
RX Review
So far we have had a great relationship and support by the team we work with. [SENSITIVE CONTENT] are GREAT!!!
PROSLike that we can populate the screens with useful AV contact info and QR codes with links to our AV hot to videos.
CONSThe current dashboard is a little clunky but we are in the process of upgrading to the new cloud based dashboard. Cant wait to try that out.
Vendor Response
Thanks for the great review Shannon. I will share your comments with the support team who I know will very much appreciate the feedback.
Replied October 2021
Jim
Food Production, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Works great, setup and let it run
Support is great and the options keep getting better
CONSWe started out using iPads for the rooms and once we went to their Android tablets it has been problem free.
Barry
Wine and Spirits, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Desktop Support
Great product!!
PROSLove the ease of the software to book rooms. Easy profile setup as well.
CONSConnectivity of panels often have to be bounced.
Reason for choosing ResourceXpress
None.
Reasons for switching to ResourceXpress
More reliable and easier to setup. Pricing was reasonable as well.
Vendor Response
Thanks for the excellent review Barry. We are working hard to develop more features and functionality for ResourceXpress to help improve business efficiency and keep service users safe.
Replied September 2021