All Zynq Workspace Reviews

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User Profile

Lior

Verified reviewer

Computer & Network Security, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

user-friendly & great customer service

PROS

Customer service is great! very responsive, useful, and explanatory. The software is user-friendly and easy to use.

CONS

No cons whatsoever. I recommend using it!

Meenakshi

Luxury Goods & Jewelry, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

How Zynq helped us running business smoothly in Covid

Its amazing to see the quick turn around time. Add on requests are fulfilled very quickly. Focused to customer needs and requirements.

PROS

Customer requirements and needs are their priority. Easy to use software from user and admin end.

CONS

Nothing until now which is not resolved by support.

Reason for choosing Zynq Workspace

Zynq provided us more to what we were looking for. We were not asked to procure expensive hardwares and so much more... We got visitor management, contact tracing, hot desk booking all in one platform :)

Vendor Response

We're so glad you love Zynq! Your review means a lot to us. Thank you!

Replied September 2021

Irene

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2022

Zynq Workspace

Overall, not bad for new user to Hot Desk Management.

PROS

Hot Desk Reservation, Dashboard and the ability to download data for analysis purpose

CONS

There are areas for improvements. For Global organisations, they should allow all staff to access the system to book a visit or a hot desk of another office that he/she is visiting for business trip.

Reason for choosing Zynq Workspace

Quite a new player and is able to provide flexibility and cater to some customisation.

Vendor Response

Thank you Irene. Re: Con listed about all users not being able to access Zynq: that is, in fact, a limitation set by your company. All users can access if set up by management as such. Feel free to reach out to us if you believe this present limitation is in error. We're always available!

Replied July 2022

Gareth

Non-Profit Organization Management, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Zynq Workspace management

Zynq during the Covid era has literally been a life safer and allows us to manage our space safely enabling us to manage capacity and distancing. Equally office space is a premium due to our hybrid working model (4 desk to 10 staff) so the software really aids us with managing our capacity and workspace. The information provided will ensure we have the right size and type of space moving forward which will ultimately save money whilst ensuring we maintain a great employee experience in the office.

PROS

Zynq workspace software is really intuitive and user friendly which is really important if you are tasked with rolling out to a large organisation. The functionality is really easy to use both on your mobile or desktop and booking and cancelling desks, accessing QR codes, finding where a fellow colleague(s) is sitting couldn't be easier. Equally as an administrator Zynq is a great for managing and analysing our workspace and provides useful information not only on a daily and weekly basis but also longer term for developing our workspace strategy. As an organisation that has had a hybrid working model since 2013 having zynq will provider greater clarity around our property requirements in the future mitigating the risk of taking on more expensive office space than we need.

CONS

I can't say there is anything we are unhappy with if I'm being completely honest. Also any adaption to the system has been accommodated by the team who are always flexible to adapting the system to our requirements if possible.

Reason for choosing Zynq Workspace

I chose Zynq several reasons over alternative products. I was really impressed with the attitude of the team who genuinely want the customer to have a great experience and are supported. I felt Zynq were able to provide a great product and demonstrate good value for money. One aspect unique to Zynq is that they will create an office plan to use on the software whereas other products simply overlay graphics over Cad space plan PDFs. As we have 11 offices with a number not all with good quality space plans using zynq ensured consistency across all offices and a uniform user experience. Aesthetically looks really neat.

Vendor Response

Thank you so much for providing such great feedback! We are so glad you are very happy with everything.

Replied October 2021

Stacey

Computer Software, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Great hos desk booking system!!

Really great. They are so fast at responding to requests and fixing issues. They are a really lovely team to work with. Always improving the app and introducing new features.

PROS

It looks great and is so user friendly on the mobile. Generates QR code for people to check in on iPad.

CONS

It automatically selects a desk and you have to edit to select where to sit

Reasons for switching to Zynq Workspace

Moved companies

Vendor Response

Thank you Stacey for your amazing review. We really appreciate it. Just so you know, the auto-select feature can be turned off. Please reach out to the Support Team and they'll be happy to guide you!

Replied September 2021

Erik

Sports, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Zynq Workspace Works

Zynq Workplace takes customer service very seriously and always seem willing to make adjustments and/or improvements in real time.

PROS

Terrific tool to automate labor intensive processes. Very easy to use and teach employees how to incorporate into their daily routines.

CONS

Nothing that we liked least. The timing of Covid impacting our overall business changed our priorties.

Reason for choosing Zynq Workspace

We chose Zynq after a pitch from their [SENSITIVE CONTENT]. We could tell they were passionate about the product and features and seemed willing to work with us regularly on our every changing needs.

Darren

Education Management, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Fantastic Piece of Software and easy to use

PROS

The Zynq software has transformed the the way in which we work as a charity. All of our 10 sites nationally within the UK are now operated through the Zynq software and allows various setups supporting social distancing during the pandemic. The software allows us to set up space plans for each office and staff can pick which desks they would like to sit at. Staff can also register attendance through the barcode reader on their app.

CONS

Very little, its been a a fantastic addition to our working life. We have received very positive feedback from staff around the use of this software.

Vendor Response

Thank you so much for providing such great feedback! We are so glad you are very happy with everything.

Replied October 2021

Tiffany

Insurance, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Top Notch Service

I am new to Zynq and wish that I would have had Zynq offered at my previous jobs.

PROS

The team is always prompt and professional with taking care of any changes/updates that I may have!

CONS

I really do not have any dislikes at this time. As someone that worked in the hospitality industry for 25 years, I know great customer service first hand.

Mihaela

Internet, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Zynq is the best administrative asistant ever!

PROS

it is very friendly, and the most important is that the support team is high quality and meets our expectations!

CONS

thanks to Zynq, we can manage our office, we can calculate what needs to be ordered, to manage our office suppliers' costs. To make an analyze how many visitors do we have. Zynq helps our IT team, to find much faster the colleague who has a problem...

Vendor Response

Thank you for your positive feedback Mihaela! We love to keep our customers super satisfied with the product and service.

Replied August 2022

Zsolt

Retail, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Great all-in-one solution

PROS

Ease of use, 24/7 global support and simple admin dashboard. Training users on using the system was extremely easy and straightforward, the Zynq mobile apps are well developed and responsive.

CONS

Certain admin features (eg. site map updates) cannot be modified by admins and require the assistance of Zynq support.

Vendor Response

Thank you so much Zsolt for your kind words. We are always looking to improve the platform by taking your feedback.

Replied September 2021

Ronald

Retail, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Review

It was pretty good to work with when the set up is completed. Users did not have much issues using it once shown to the app once.

PROS

QR code scanning is fairly nice, it was easy to pick up the qr codes by simply waving it over the camera.

CONS

The glitch that I emailed Zynq support to resolve the horizontal bar (no longer an issue) that blocks the QR code when the device is offline.

Vendor Response

Great! Thank you Ronald for your honest and helpful review.

Replied November 2021

Christina

Retail, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

User Friendly Program with Great Technical Support

Its been a great and easy system to use

PROS

The reporting is what I'm most excited about to utilize for my team. The Zynq team has been amazing setting the program up and integrating with our internal software - they overcame many, many challenges with a great attitude and have made it as easy as possible for our group

CONS

I'm still learning the software, but it seems pretty moldable for the business needs. The Zynq team has helped create different user and admin roles, created custom reports, etc.

Vendor Response

Thank you Christina for your kind words. We look forward to continuing to make Zynq a huge success at your company.

Replied November 2021

Simon

Airlines/Aviation, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Transat review

PROS

the ease of use, one, two clicks and I booked

CONS

nothing to report in particular, all works well

Reason for choosing Zynq Workspace

excellent customer service and ease of use

Vendor Response

Thank you Simon for your wonderful feedback!

Replied September 2022

Melanie

Airlines/Aviation, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

A good looking tool that is simple and fast to use

PROS

First of all, it's a pleasure to work with Zynq team. They were able to adapt the solution to meet our needs while respecting the project schedule. When a question or request arises, they always respond quickly. Zynq is very easy to use, whether you access it through the web or through the mobile app, the experience is similar and facilitates the user's journey.

CONS

Certain admin features could be improved such as managing the desks and reporting.

Presley

Facilities Services, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Zynq Review

Great

PROS

The floor plan and scheduling makes it easy.

CONS

Nothing. Zynq is a great tool. Everyone enjoys it

Melany

Financial Services, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2022

Easy to use

PROS

Very easy to use and great service during implementation as well as after.

CONS

We have quite strict security levels, which means that some features cannot be used due to the information needed from the company.

Vendor Response

Thank you Melany for your review! We love hearing feedback on way to continually improve the product offerings.

Replied April 2022

Diana

Computer Software, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Good tool

PROS

It is easy to be used and help us in our daily organisation

CONS

There is nothing i don't like at this software

Elexciss

Cosmetics, 501-1,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2022

Simple UI makes it easy to use

Our company currently uses Zynq for desk booking/hotelling for those coming into the office, as well as visitor management. I don't have experience with the latter but think that's a great feature as well as we begin our RTO.

PROS

I found the app really simple to use. I love that theres an accurate representation of the office so I know exactly what desk I'm reserving and what spaces are occupied. Returning to the office may be difficult for some, but having an app like Zynq really helps to ease any confusion.

CONS

It would be great if the email confirmation also included what desk you booked. I'd also be able to view what desks I've reserved in the past.

Vendor Response

Thank you Elexciss. We're so happy you enjoy using Zynq! Your email confirmations should have the desk number you booked, so if you're not seeing them please do reach out to Support.

Replied April 2022

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