--- title: "Chili Piper Software Reviews, Demo & Pricing - 2026" description: "Review of Chili Piper Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/meetings/chili-piper-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / Chili Piper Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/meetings/chili-piper-profile/reviews/)[Alternatives](https://www.softwareadvice.com/meetings/chili-piper-profile/alternatives/) # Chili Piper Review From $22.50/month 1 plan Wondering if Chili Piper is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Chili Piper 4.4 [(134)](https://www.softwareadvice.com/meetings/chili-piper-profile/reviews/) Pricing Starting at $22.50 per user per month ### About Chili Piper Chili Piper is a cloud-based inbound demand conversion platform built for mid-market to enterprise B2B technology and services companies. It helps revenue and marketing teams manage lead routing, meeting scheduling, and handoffs between sales representatives. Chili Piper automatically assigns and routes incoming leads based on customizable rules, reducing the time between a prospect's inquiry and their first contact with a sales rep. The platform integrates with CRM systems to keep records updated without manual data entry. Meeting scheduling tools allow prospects to book time directly from web forms, emails, or landing pages. Teams can also use Chili Piper to manage round-robin lead distribution, ensuring fair assignment across sales staff. Reporting features give managers visibility into conversion rates and scheduling activity. The software is deployed via the cloud and works through a web browser, requiring no installation. Support is available through email, live chat, and an online knowledge base with documentation and guides. Do you work for Chili Piper? [Manage this product listing](https://www.g2.com/products/chili-piper/claim_requests/new?auto=true) Wondering if Chili Piper is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. ## Chili Piper User Interface ## Popular Chili Piper Alternatives Main Product Chili Piper 4.4 [(134)](https://www.softwareadvice.com/meetings/chili-piper-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.32Value for money - 4.44Customer support - 4.38Functionality Pricing Starting at $22.50 per month Get Price Alternative Product [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/) 4.7 [(4153)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.44Customer support - 4.54Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/) 4.8 [(4297)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.82Value for money - 4.39Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Goldie](https://www.softwareadvice.com/salon/goldie-profile/) 4.8 [(1172)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.65Value for money - 4.75Customer support - 4.62Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [Doctoralia for Specialists](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/) 4.7 [(415)](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.18Value for money - 4.46Customer support - 4.58Functionality Pricing Starting at €69.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1482)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price ## Chili Piper Pricing and Plans Starting price: $22.50 per month Free Trial Free Version Basic $22.50 per user, per month Plan includes: - One-click instant booking - AI Co-Pilot to help you book more meetings - Auto-detect time zone - Priority meetings - Reschedule meetings automatically - Round-robin between reps on your team - Schedule on behalf of others - Add coworkers to your meetings - Out-of-the-box meeting dashboards for Salesforce and HubSpot - Associate meetings with Opportunities/Deals or Cases/Tickets Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Chili Piper Features - Popular features found in Appointment Scheduling Appointment Management Automated Scheduling Calendar Management Client Database Group Scheduling Mobile Access Online Payments Recurring Appointments Reporting & Statistics - More features of Chili Piper Access Controls/Permissions Alerts/Notifications API Appointment Scheduling Attendance Tracking Attendee Management Availability Management Calendar/Reminder System Calendar Sync Call Management Campaign Management Client Management Collaboration Tools Confirmations/Reminders Contact Database Contact Management CRM Customizable Branding Customizable Fields Customizable Forms Customizable Templates Dashboard Email Management Email Marketing Email Reminders Employee Scheduling Event Calendar For Sales Teams/Organizations Interaction Tracking Lead Capture Lead Distribution Lead Generation Lead Management Lead Qualification Live Chat Meeting Management Meeting Preparation Tools Multi-Location Online Booking Performance Management Performance Metrics Pipeline Management Prospecting Tools Real-time Scheduling Reminders Room Booking Scheduling Source Tracking Territory Management Third-Party Integrations User Management Video Conferencing Web Forms ## Chili Piper Integrations Salesforce Sales Cloud Integration rated 4.6 from 12 reviews HubSpot Marketing Hub Integration rated undefined from -1 review Chameleon Integration rated undefined from -1 review Gong Integration rated undefined from -1 review Salesforce Platform Integration rated undefined from -1 review Agentforce Integration rated undefined from -1 review See all 7 integrations ## Chili Piper User Reviews ## Chili Piper customer ratings - Overall rating: 4.4/5 - Total reviews: 134 ### Rating distribution - 5 stars: 76 reviews (57%) - 4 stars: 45 reviews (34%) - 3 stars: 7 reviews (5%) - 2 stars: 2 reviews (1%) - 1 star: 4 reviews (3%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.3/5 - Customer support: 4.4/5 - Functionality: 4.4/5 --- ### A great scheduling tool - but expensive and complicated - Overall rating: 5/5 - Reviewer: Adir R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Chili Piper allows you to manage multiple queues and round robins based on advanced logic and manage team scheduling and routing in a way that is hard to compete with. #### Cons With that being said, Chili is a complicated platform that requires a lot of effort to learn and master, with a cumbersome UI and un-intuitive UX sometimes, as an admin. #### Reasons for switching to Chili Piper We needed more advanced controls and smarter routing options. --- ### Chili Piper performs well & has lots of customization options. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food Production - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Chili Piper has been a reliable scheduling tool for our sales & admin teams. We needed a scheduling tool that was customizable, but also more importantly, one that had very good performance. And Chili Piper has definitely delivered in that sense. It has great uptime and syncs very quickly, and it has more than enough customization options for you to display your brand. 10/10 would recommend overall. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like how you can schedule almost everything on the scheduling page. Thanks to it, we were able to design it to give a lot of space to our brand, but at the same time, some information about how to schedule and what the meeting will entail. Some of the other scheduling tools we evaluated looked very very bland so it was good to go for one that allowed us to make everything look good and professional. #### Cons Nothing much really. The embedded calendars stutter here and there maybe that can be improved #### Reasons for choosing Chili Piper Chili Piper had better performance in our tests, and looked more customizable than Calendly, so we decided to go for it in the end. --- ### Strong Priduct Depending on the Department - Overall rating: 3/5 - Reviewer: Nick B. - Verified reviewer: Yes - Industry: Information Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 6.5/10. There is room for improvement. The product is best in its class, but there is still opportunity in the scheduling software space. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and allows prospects direct access to chili pipers users availability #### Cons Integration with zoom is clunky and when an issue comes up, it’s easier to use outlook or google calendar to get a meeting scheduled. --- ### Chili Piper is incredible - both the software and their team - Overall rating: 5/5 - Reviewer: Brooke H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can't say enough amazing things about Chili Piper. It has increased our number of meetings booked with AEs, with leads (that meet our qualification criteria) able to book a meeting with an AE directly after completing a form on our website. Not only that, but the suggested times functionality within emails (where you can suggest meeting times to a prospect that enables them one-click booking from within the email) is a game changer - with huge success from this feature alone. The platform is intuitive and easy to use and also has huge scope for meeting a range of use cases. But not only is the platform fantastic, the Chili Piper team and our technical lead [SENSITIVE CONTENT HIDDEN] is hands down the best, giving next-level support and care for customers and their use cases to solve. Thank you [SENSITIVE CONTENT HIDDEN]!! #### Cons Excited for their Hubspot integration coming out soon! #### Reasons for choosing Chili Piper Calendly is fantastic, but doesn't have the full range of features that Chili Piper does (that being said, Calendly is a slightly different type of product to Chili Piper and may not be a direct competitor). Calendly provides fantastic calendar booking functionality, but it doesn't enable meeting booking off forms or emails. --- ### I couldn't live without Chili Piper and it's features - Overall rating: 5/5 - Reviewer: Ed S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. AMAZING, it has exceeded all expectations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ability to qualify prospects through the self-booking appointment process and auto direct the set appointment to the correct sales rep and auto track show rates with their deep native integration with SFDC #### Cons There are a lot of features and functionality to learn and implement which is a great thing and I'm not technically savvy with the implementation, I love architecting the stack and so it takes thought and understanding what it can do for you as a platform based on your vision of your flow and this can take some time and well worth it in the end #### Reasons for choosing Chili Piper Features and functionality and how robust the platform is with it's deep integration with SFDC #### Reasons for switching to Chili Piper Calendly too basic and not enough features to execute my vision --- ### Best Scheduling platform put there - Overall rating: 5/5 - Reviewer: Dani F. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered it's amazing, not only the features and functionality but also the CSM and support are super quick, helpful and know everything about it + they are really proactive which we appreciate a lot #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has ton of options, the routing, grouping and queues have so many option so it can support almost every business scenario, we only moving new departments to it #### Cons its complicated to learn everything and it takes time to master it but once you do - it's really worth the money! #### Reasons for choosing Chili Piper because it solve better businerss cases for us #### Reasons for switching to Chili Piper we needed more robust solution --- ### Great meeting scheduling software! - Overall rating: 5/5 - Reviewer: Amit A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been top-notch; and I am a satisfied customer! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy meeting scheduling, geo & timezone specification capabilities, and reasonable pricing! #### Cons Load time can be improved for heavy filter jobs. #### Reasons for choosing Chili Piper Pricing, capabilities & customer support availability! --- ### A Great Addition to Your Marketing Stack - Overall rating: 4/5 - Reviewer: Florence B. - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We decided to use Chili Piper to route leads from our demo form to our US and ROW teams. It's working well so far. It's integrates with Salesforce and Slack. We have a channel setup so the team can see all the booked meetings. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - First, we have an amazing CSM. He was really hands on in helping us get started. - The system is user-friendly overall #### Cons We've been using the system for less than 6 months so we haven't come across anything yet. #### Reasons for switching to Chili Piper It wasn't working well for us and we want to leverage Chili Piper's robust feature set. --- ### Game-Changer for Speed-to-Lead and Scheduling - Overall rating: 5/5 - Reviewer: Joshua J. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Chili Piper is a powerful scheduling and lead-routing tool that seriously improves response time for sales teams. Once it’s up and running, it automates a ton of manual tasks and helps you capture more meetings from inbound leads. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Seamless integration with Salesforce, and Google Calendar. Cuts out manual back-and-forth emails—huge time-saver. Makes booking meetings with the correct pre-set email language fast and efficient. #### Cons I wish it automatically detected time zones for meetings from salesforce or area codes. --- ### Lackluster Implementation and Untapped Potential - Overall rating: 4/5 - Reviewer: Christopher R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered In managing sales teams and Revenue Operations concurrently, I encountered Chili Piper — a product that was already under contract when taking this particular job. From what I was told, it promised to revolutionize our lead capture operation; however, my experience with Chili Piper was a tale of untapped potential and lackluster performance.It appeared that Chili Piper had signed the contract with us and merely performed the bare minimum. The onus of setting up, customization, and optimization seemingly rested solely on the customer's shoulders. It is unclear whether the previous RevOps handler possessed the knowledge to fully utilize the product, but it seemed they were confined to getting Instant Booker up and running alone.Initially, I perceived Chili Piper as a scheduling and booking software; thereby, offering limited value for its cost. It was only when the Handoff platform was brought to my attention that the true potential of the product came to light. It was an invaluable tool that had the ability to revolutionize our lead management strategies as was promised. Unfortunately, the lack of implementation and support stifled any opportunity for growth or optimization.The inability to easily engage with the customer support team compounded the disappointment. When I sought answers to my questions, the team was elusive and unresponsive, leaving me stranded in a sea of uncertainty. Ultimately, we made the decision not to renew our contract. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros One aspect that truly impressed me was the Handoff platform, but this was left untouched and ignored, rendering it a mere specter of its true potential. Its inherent potential for lead management and generation was truly captivating. Yet, it was not on my radar because it not being intuitive to navigate to the separate platform, this being particularly an issue if you don't know it even exists. Only through months of exploration at which time Chili Piper sat idle being used sparingly by a couple of people in the org and then used by me when I had time to continue setting up the product and finishing what never was completed during implementation was when I uncovered its hidden treasures. I did have Handoff set up for a few months and realized that it was a missed opportunity that could have propelled our sales teams to new heights, especially during that interim period. #### Cons As I delved into Chili Piper, it became apparent that the implementation fell short of the mark and there was a whole platform hidden within the labyrinthine of the product. While Instant Booker showcased some level of competency in its setup, it failed to reach the heights of excellence that would truly elevate the product and deliver substantial value. It lacked the essential functions that could have transformed it into a game-changer and had a major bug problem with several elements (especially in calendar management). The greatest disappointment that became, to me, the true catalyst in the decision not to renew was the atrocious customer support experience that was never available or responsive to my problems. --- Showing 1 - 10 of 134 Reviews [See All Reviews](https://www.softwareadvice.com/meetings/chili-piper-profile/reviews/) ## Chili Piper Popular Comparisons [Calendly vs Chili Piper](https://www.softwareadvice.com/scheduling/calendly-profile/vs/chili-piper/)[Google Calendar vs Chili Piper](https://www.softwareadvice.com/meetings/chili-piper-profile/vs/google-calendar/)[Zoom Workplace vs Chili Piper](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/177700-chili-piper/) [Compare All Alternatives](https://www.softwareadvice.com/meetings/chili-piper-profile/alternatives/) ## Other Top Recommended Appointment Scheduling Software [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (466) Recently recommended **239** times [Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/) **4.6** (389) Recently recommended **17** times [Intelligent Medical Software](https://www.softwareadvice.com/medical/intelligent-medical-software-profile/) **4.3** (54) Recently recommended **16** times [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/) **4.7** (970) Recently recommended **4** times Stuck Between Options? 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