--- title: "Chili Piper Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Chili Piper. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Chili Piper is a good fit for you!" source_url: "https://www.softwareadvice.com/meetings/chili-piper-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [Chili Piper](https://www.softwareadvice.com/meetings/chili-piper-profile/) / Chili Piper Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/meetings/chili-piper-profile/) Reviews [Alternatives](https://www.softwareadvice.com/meetings/chili-piper-profile/alternatives/) # Chili Piper User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 134 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.4/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 76 reviews (57%) - 4 stars: 45 reviews (34%) - 3 stars: 7 reviews (5%) - 2 stars: 2 reviews (1%) - 1 star: 4 reviews (3%) ### Most mentioned pros - Chili Piper has made it easy to schedule outbound meetings with prospects by providing an easy to use interface that quickly allows prospects to choose the time best for them. - It is easy to schedule a meeting with clients and add both parties with a reminder of the meeting with contact information included - It seemed to do the job and made sure that the time was synced properly for the account manager and the client ### Most mentioned cons - They don't provide demos to explain what kind of services they provide or their UI at a high level. - It lacked the essential functions that could have transformed it into a game-changer and had a major bug problem with several elements (especially in calendar management). - The UI on the back end is a bit dated and the management of different elements is a bit unclear - there is no save button for instance - when making changes, they just happen without confirmation. ## Chili Piper customer reviews Showing reviews 1-25 of 134 (page 1). ### A great scheduling tool - but expensive and complicated - Overall rating: 5/5 - Reviewer: Adir R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Chili Piper allows you to manage multiple queues and round robins based on advanced logic and manage team scheduling and routing in a way that is hard to compete with. #### Cons With that being said, Chili is a complicated platform that requires a lot of effort to learn and master, with a cumbersome UI and un-intuitive UX sometimes, as an admin. #### Reasons for switching to Chili Piper We needed more advanced controls and smarter routing options. --- ### Chili Piper performs well & has lots of customization options. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food Production - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Chili Piper has been a reliable scheduling tool for our sales & admin teams. We needed a scheduling tool that was customizable, but also more importantly, one that had very good performance. And Chili Piper has definitely delivered in that sense. It has great uptime and syncs very quickly, and it has more than enough customization options for you to display your brand. 10/10 would recommend overall. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like how you can schedule almost everything on the scheduling page. Thanks to it, we were able to design it to give a lot of space to our brand, but at the same time, some information about how to schedule and what the meeting will entail. Some of the other scheduling tools we evaluated looked very very bland so it was good to go for one that allowed us to make everything look good and professional. #### Cons Nothing much really. The embedded calendars stutter here and there maybe that can be improved #### Reasons for choosing Chili Piper Chili Piper had better performance in our tests, and looked more customizable than Calendly, so we decided to go for it in the end. --- ### Strong Priduct Depending on the Department - Overall rating: 3/5 - Reviewer: Nick B. - Verified reviewer: Yes - Industry: Information Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 6.5/10. There is room for improvement. The product is best in its class, but there is still opportunity in the scheduling software space. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and allows prospects direct access to chili pipers users availability #### Cons Integration with zoom is clunky and when an issue comes up, it’s easier to use outlook or google calendar to get a meeting scheduled. --- ### Chili Piper is incredible - both the software and their team - Overall rating: 5/5 - Reviewer: Brooke H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can't say enough amazing things about Chili Piper. It has increased our number of meetings booked with AEs, with leads (that meet our qualification criteria) able to book a meeting with an AE directly after completing a form on our website. Not only that, but the suggested times functionality within emails (where you can suggest meeting times to a prospect that enables them one-click booking from within the email) is a game changer - with huge success from this feature alone. The platform is intuitive and easy to use and also has huge scope for meeting a range of use cases. But not only is the platform fantastic, the Chili Piper team and our technical lead [SENSITIVE CONTENT HIDDEN] is hands down the best, giving next-level support and care for customers and their use cases to solve. Thank you [SENSITIVE CONTENT HIDDEN]!! #### Cons Excited for their Hubspot integration coming out soon! #### Reasons for choosing Chili Piper Calendly is fantastic, but doesn't have the full range of features that Chili Piper does (that being said, Calendly is a slightly different type of product to Chili Piper and may not be a direct competitor). Calendly provides fantastic calendar booking functionality, but it doesn't enable meeting booking off forms or emails. --- ### I couldn't live without Chili Piper and it's features - Overall rating: 5/5 - Reviewer: Ed S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. AMAZING, it has exceeded all expectations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ability to qualify prospects through the self-booking appointment process and auto direct the set appointment to the correct sales rep and auto track show rates with their deep native integration with SFDC #### Cons There are a lot of features and functionality to learn and implement which is a great thing and I'm not technically savvy with the implementation, I love architecting the stack and so it takes thought and understanding what it can do for you as a platform based on your vision of your flow and this can take some time and well worth it in the end #### Reasons for choosing Chili Piper Features and functionality and how robust the platform is with it's deep integration with SFDC #### Reasons for switching to Chili Piper Calendly too basic and not enough features to execute my vision --- ### Best Scheduling platform put there - Overall rating: 5/5 - Reviewer: Dani F. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered it's amazing, not only the features and functionality but also the CSM and support are super quick, helpful and know everything about it + they are really proactive which we appreciate a lot #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has ton of options, the routing, grouping and queues have so many option so it can support almost every business scenario, we only moving new departments to it #### Cons its complicated to learn everything and it takes time to master it but once you do - it's really worth the money! #### Reasons for choosing Chili Piper because it solve better businerss cases for us #### Reasons for switching to Chili Piper we needed more robust solution --- ### Great meeting scheduling software! - Overall rating: 5/5 - Reviewer: Amit A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been top-notch; and I am a satisfied customer! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy meeting scheduling, geo & timezone specification capabilities, and reasonable pricing! #### Cons Load time can be improved for heavy filter jobs. #### Reasons for choosing Chili Piper Pricing, capabilities & customer support availability! --- ### A Great Addition to Your Marketing Stack - Overall rating: 4/5 - Reviewer: Florence B. - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We decided to use Chili Piper to route leads from our demo form to our US and ROW teams. It's working well so far. It's integrates with Salesforce and Slack. We have a channel setup so the team can see all the booked meetings. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - First, we have an amazing CSM. He was really hands on in helping us get started. - The system is user-friendly overall #### Cons We've been using the system for less than 6 months so we haven't come across anything yet. #### Reasons for switching to Chili Piper It wasn't working well for us and we want to leverage Chili Piper's robust feature set. --- ### Game-Changer for Speed-to-Lead and Scheduling - Overall rating: 5/5 - Reviewer: Joshua J. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Chili Piper is a powerful scheduling and lead-routing tool that seriously improves response time for sales teams. Once it’s up and running, it automates a ton of manual tasks and helps you capture more meetings from inbound leads. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Seamless integration with Salesforce, and Google Calendar. Cuts out manual back-and-forth emails—huge time-saver. Makes booking meetings with the correct pre-set email language fast and efficient. #### Cons I wish it automatically detected time zones for meetings from salesforce or area codes. --- ### Lackluster Implementation and Untapped Potential - Overall rating: 4/5 - Reviewer: Christopher R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered In managing sales teams and Revenue Operations concurrently, I encountered Chili Piper — a product that was already under contract when taking this particular job. From what I was told, it promised to revolutionize our lead capture operation; however, my experience with Chili Piper was a tale of untapped potential and lackluster performance.It appeared that Chili Piper had signed the contract with us and merely performed the bare minimum. The onus of setting up, customization, and optimization seemingly rested solely on the customer's shoulders. It is unclear whether the previous RevOps handler possessed the knowledge to fully utilize the product, but it seemed they were confined to getting Instant Booker up and running alone.Initially, I perceived Chili Piper as a scheduling and booking software; thereby, offering limited value for its cost. It was only when the Handoff platform was brought to my attention that the true potential of the product came to light. It was an invaluable tool that had the ability to revolutionize our lead management strategies as was promised. Unfortunately, the lack of implementation and support stifled any opportunity for growth or optimization.The inability to easily engage with the customer support team compounded the disappointment. When I sought answers to my questions, the team was elusive and unresponsive, leaving me stranded in a sea of uncertainty. Ultimately, we made the decision not to renew our contract. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros One aspect that truly impressed me was the Handoff platform, but this was left untouched and ignored, rendering it a mere specter of its true potential. Its inherent potential for lead management and generation was truly captivating. Yet, it was not on my radar because it not being intuitive to navigate to the separate platform, this being particularly an issue if you don't know it even exists. Only through months of exploration at which time Chili Piper sat idle being used sparingly by a couple of people in the org and then used by me when I had time to continue setting up the product and finishing what never was completed during implementation was when I uncovered its hidden treasures. I did have Handoff set up for a few months and realized that it was a missed opportunity that could have propelled our sales teams to new heights, especially during that interim period. #### Cons As I delved into Chili Piper, it became apparent that the implementation fell short of the mark and there was a whole platform hidden within the labyrinthine of the product. While Instant Booker showcased some level of competency in its setup, it failed to reach the heights of excellence that would truly elevate the product and deliver substantial value. It lacked the essential functions that could have transformed it into a game-changer and had a major bug problem with several elements (especially in calendar management). The greatest disappointment that became, to me, the true catalyst in the decision not to renew was the atrocious customer support experience that was never available or responsive to my problems. --- ### Growth business with Chili Piper - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Overall experience with Chili Piper is smooth, secure , business growth which is on par. Will suggest to other users also. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I most liked about this software is appointment follow up, with customized calendar notification. #### Cons Everything feel good , yes tutorial guide should be there to use it's full feature which is lot of help. --- ### Sales enablement - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Their support and staff are amazing, always going above and beyond to ensure that we have whatever it is we needed where it's locating certain function, how to create a feature etc. Always providing helpful best practice advices not only for Chili Piper but for our other tools that have some sort of contact to Chili Piper. In a day and age where there are so many new and exciting Martech tools to learn and go through on a daily basis, to have this sort of support and amazing people to work with, seals the deal. SHOUTOUT TO OUR REP! Always a pleasure :) #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The ability to use a Marketo form and Chili Piper scheduling and ensure proper one assignment happens in salesforce. In the instance that they would reschedule or open the link anywhere else the calendar of the rep who the lead belongs to's calendar will pop up for the prospect. Amazing. #### Cons I think the software user interface could use some improvements in getting around, sometimes its confusing, and sometimes the terms confuse me. Like assignee vs organizer. More help texts possibly for terms. The structure of how the queues and the meeting templates are separate from the router really confuses me and I feel like if the meeting templates that were associated to its specific queues and inbound router were sort of bundled together, then it would be easier to manage. Sort of like a drill down format. Chili Piper can be used for so many different aspects of our org and because we want to capture data along each specific router and queue that it came through, we have multiple queues and it's stacking up. --- ### Why Chili Piper Is My Favorite - Overall rating: 5/5 - Reviewer: Lavanderia T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that Chili Piper easily syncs with calendar and makes booking easy The software supports online booking and scheduling It comes with lead management features #### Cons No issues with Chili Piper. It has all features we need. --- ### Huge Improvement to SDR Process - Overall rating: 5/5 - Reviewer: Matt R. - Industry: Program Development - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our experience with Chili Piper has been great, and has moved us completely out of spreadsheets and onto the computer for distributing meetings. We never have to worry about a spreadsheet being outdated or incorrect, our SDRs just assign meetings to the AE that shows up next in Chili Piper. Since we've been a customer, we've seen new features launched, and I always appreciate how willing the Chili Piper team is to help with support and hear ideas for additional features. I highly recommend Chili Piper to every SDR team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that we can have multiple queues/round robins, that we can set queue criteria based on Salesforce data, that we can customize weighting of recipients "distribution", that Chili Piper automatically creates and updates calendar events in Google and Salesforce, that we can set reminder emails, that the distribution formula takes cancellations and no-shows into consideration when determining weighting, that we can insert suggested times into email bodies so prospects don't have to click into a calendar link, the SalesLoft integration, and that we can use contextual tags to insert names/values. #### Cons I really wish we could cancel or edit scheduled email reminders, and I wish email reminders came from our users' email addresses instead of a Chili Piper email address. --- ### Chili Piper - Multipurpose Solution For Business - Overall rating: 5/5 - Reviewer: Masud R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros With Chili Piper, we have best features for lead capture and generation The software makes sales force automation easy and is great for sales enablement Finally, I like the many meeting and scheduling capabilities #### Cons Chili Piper has been amazing and nothing really to hate about Chili Piper --- ### Chili Piper has helped us make meeting routing easy and increase show rate - Overall rating: 5/5 - Reviewer: Louis G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 1. Meeting routing from SDR to AE is no longer a manual burdensome task for us. We've done both Round Robin and territory-based, and Chilipiper made both crazy easy (especially because of their SFDC integration). 2. We love having standard meeting templates and meeting reminders across the team. Particularly, automated meeting reminders helped increase our show rate by 10% #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our team is a huge fan of Chilipiper's automated meeting routing, standardized templates, SFDC logging, and auto-reminders #### Cons For it's basic features, it's simple and easy to use, but with more complex configurations, all the different settings can get messy --- ### Very flexible and great customer service - Overall rating: 5/5 - Reviewer: Kelsey G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it integrates seamlessly with salesforce and gmail. It allows our SDR to easily schedule things for our account execs. Also love how easily we can insert time suggestions in emails. The customer service and nimbleness of their company is top notch - they've worked really hard to make sure product works for us. #### Cons Sometimes the javascript can make our landing pages a little slow, it doesn't work with popup forms (that we've been able to figure out), and I can't use the router for opp and account objects in SF. --- ### Chili Piper is a real time saver - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it's been a very helpful tool for me. I know there are many powerful features that the rest of my organization leverage, but I stick to the basics. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros From an individual user, it's easy to use. I just send the type of meeting link I want my recipient to book and I get a notification when they book it. I don't have to go through the back and forth of finding a time that works for them. #### Cons It was a tiny bit confusing to find certain features, but I found them eventually. I may not have figured it out, but I would love to take two Chilipiper users and send a merged link that will only offer times that are mutually available to both of us. This would come up if I was having a new team member shadow a call, and I wanted to offer only times that were available to myself and the team member shadowing me. This may very well be a feature that exists, and I just didn't figure it out. --- ### Chili Piper has been great for our business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use Chili Piper daily. Our SDRs use it to schedule times with a potential customer and our sales Reps. It's been great and its very easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. It allows us to have customers quickly find time in calendars and book meetings. #### Cons I wish Chili Piper can have deeper roots into Salesforce, meaning build custom formulas and look at more than one object. --- ### Lead Routing: Automated - Overall rating: 5/5 - Reviewer: Brett F. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Couldn't reccomend it enough. There's a reason Chili Piper is taking over the market. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is the only tool on the market that consistently meets our lead routing needs. It's incredibly easy to turn reps on or off, adjust volume, and automate your lead distribution. Their customer support has been unbelievable, always finding time to help us out at any time of day. #### Cons The reporting can use improving, but their Salesforce integration makes it easy to build reports in Salesforce. --- ### Best in biz for calendaring right now - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Solid team, support and functionality! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Advanced features allow for extensive flexibility The management team is excellent #### Cons Calendaring is becoming a staple in the engagement platforms (Outreach and Salesloft for example) so it will be interesting to see where CP goes next on the product. --- ### Great Meeting Booking Tool for Teams - Overall rating: 5/5 - Reviewer: Yoav G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The customer support is the best in the B2B SaaS space. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Chili Piper looks at our sales reps availabilities and then matches an inbound request to the next batter up based on who is next and meeting availability - takes the back and forth of meeting planning out of the conversation. #### Cons I wish they had better or more dynamic integrations, specifically with Drift and also writing to a record in Marketo or Salesforce. --- ### Great integrations - Overall rating: 5/5 - Reviewer: Valter G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's so easy for potential customers to pick a time on my calendar or reschedule a meeting. Going back and forth to find time to chat is an utter waste of time. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I love Chili Piper's integrations with Zoom, Salesforce, and Google calendar. It reduces data entry, human error when scheduling meetings, and enhances the experience for potential customers. #### Cons There are times when an SDR routes a meeting to me and my Zoom information isn't added to my Google calendar. Our sales ops have looked into this several times and "fixed" the problem but every now and then it breaks. --- ### Best tool in the market - Overall rating: 5/5 - Reviewer: Luciano E. - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a 10 out of 10. Better than calendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Super easy to use and works without issues #### Cons There are no cons about this product, absolutely love it. --- ### Forget about the struggles of scheduling/rescheduling/reassigning - Overall rating: 5/5 - Reviewer: Ricardo C. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Automation of sending calendar invites Ability to reschedule and reassign meetings Fair Round representative scheduling of meetings for account executives Reminders of meetings #### Cons May have minor bugs when starting to use ## More reviews [Next reviews](https://www.softwareadvice.com/meetings/chili-piper-profile/reviews/?page=2) --- Chili Piper Reviews, Pros and Cons - 2026 Software Advice