--- title: "Chili Piper Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Chili Piper. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Chili Piper is a good fit for you!" source_url: "https://www.softwareadvice.com/meetings/chili-piper-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [Chili Piper](https://www.softwareadvice.com/meetings/chili-piper-profile/) / Chili Piper Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/meetings/chili-piper-profile/) Reviews [Alternatives](https://www.softwareadvice.com/meetings/chili-piper-profile/alternatives/) # Chili Piper User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 134 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.4/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 76 reviews (57%) - 4 stars: 45 reviews (34%) - 3 stars: 7 reviews (5%) - 2 stars: 2 reviews (1%) - 1 star: 4 reviews (3%) ### Most mentioned pros - Chili Piper has made it easy to schedule outbound meetings with prospects by providing an easy to use interface that quickly allows prospects to choose the time best for them. - It is easy to schedule a meeting with clients and add both parties with a reminder of the meeting with contact information included - It seemed to do the job and made sure that the time was synced properly for the account manager and the client ### Most mentioned cons - They don't provide demos to explain what kind of services they provide or their UI at a high level. - I was forced to schedule another one. When I did, the contact information I had updated (contact phone number for the appointment) was NOT UPDATED. - It lacked the essential functions that could have transformed it into a game-changer and had a major bug problem with several elements (especially in calendar management). ## Chili Piper customer reviews Showing reviews 1-25 of 134 (page 1). ### A great scheduling tool - but expensive and complicated - Overall rating: 5/5 - Reviewer: Adir R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Chili Piper allows you to manage multiple queues and round robins based on advanced logic and manage team scheduling and routing in a way that is hard to compete with. #### Cons With that being said, Chili is a complicated platform that requires a lot of effort to learn and master, with a cumbersome UI and un-intuitive UX sometimes, as an admin. #### Reasons for switching to Chili Piper We needed more advanced controls and smarter routing options. --- ### Chili Piper performs well & has lots of customization options. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food Production - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Chili Piper has been a reliable scheduling tool for our sales & admin teams. We needed a scheduling tool that was customizable, but also more importantly, one that had very good performance. And Chili Piper has definitely delivered in that sense. It has great uptime and syncs very quickly, and it has more than enough customization options for you to display your brand. 10/10 would recommend overall. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like how you can schedule almost everything on the scheduling page. Thanks to it, we were able to design it to give a lot of space to our brand, but at the same time, some information about how to schedule and what the meeting will entail. Some of the other scheduling tools we evaluated looked very very bland so it was good to go for one that allowed us to make everything look good and professional. #### Cons Nothing much really. The embedded calendars stutter here and there maybe that can be improved #### Reasons for choosing Chili Piper Chili Piper had better performance in our tests, and looked more customizable than Calendly, so we decided to go for it in the end. --- ### Strong Priduct Depending on the Department - Overall rating: 3/5 - Reviewer: Nick B. - Verified reviewer: Yes - Industry: Information Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 6.5/10. There is room for improvement. The product is best in its class, but there is still opportunity in the scheduling software space. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and allows prospects direct access to chili pipers users availability #### Cons Integration with zoom is clunky and when an issue comes up, it’s easier to use outlook or google calendar to get a meeting scheduled. --- ### Chili Piper is incredible - both the software and their team - Overall rating: 5/5 - Reviewer: Brooke H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can't say enough amazing things about Chili Piper. It has increased our number of meetings booked with AEs, with leads (that meet our qualification criteria) able to book a meeting with an AE directly after completing a form on our website. Not only that, but the suggested times functionality within emails (where you can suggest meeting times to a prospect that enables them one-click booking from within the email) is a game changer - with huge success from this feature alone. The platform is intuitive and easy to use and also has huge scope for meeting a range of use cases. But not only is the platform fantastic, the Chili Piper team and our technical lead [SENSITIVE CONTENT HIDDEN] is hands down the best, giving next-level support and care for customers and their use cases to solve. Thank you [SENSITIVE CONTENT HIDDEN]!! #### Cons Excited for their Hubspot integration coming out soon! #### Reasons for choosing Chili Piper Calendly is fantastic, but doesn't have the full range of features that Chili Piper does (that being said, Calendly is a slightly different type of product to Chili Piper and may not be a direct competitor). Calendly provides fantastic calendar booking functionality, but it doesn't enable meeting booking off forms or emails. --- ### I couldn't live without Chili Piper and it's features - Overall rating: 5/5 - Reviewer: Ed S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. AMAZING, it has exceeded all expectations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ability to qualify prospects through the self-booking appointment process and auto direct the set appointment to the correct sales rep and auto track show rates with their deep native integration with SFDC #### Cons There are a lot of features and functionality to learn and implement which is a great thing and I'm not technically savvy with the implementation, I love architecting the stack and so it takes thought and understanding what it can do for you as a platform based on your vision of your flow and this can take some time and well worth it in the end #### Reasons for choosing Chili Piper Features and functionality and how robust the platform is with it's deep integration with SFDC #### Reasons for switching to Chili Piper Calendly too basic and not enough features to execute my vision --- ### Best Scheduling platform put there - Overall rating: 5/5 - Reviewer: Dani F. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered it's amazing, not only the features and functionality but also the CSM and support are super quick, helpful and know everything about it + they are really proactive which we appreciate a lot #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has ton of options, the routing, grouping and queues have so many option so it can support almost every business scenario, we only moving new departments to it #### Cons its complicated to learn everything and it takes time to master it but once you do - it's really worth the money! #### Reasons for choosing Chili Piper because it solve better businerss cases for us #### Reasons for switching to Chili Piper we needed more robust solution --- ### Great meeting scheduling software! - Overall rating: 5/5 - Reviewer: Amit A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been top-notch; and I am a satisfied customer! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy meeting scheduling, geo & timezone specification capabilities, and reasonable pricing! #### Cons Load time can be improved for heavy filter jobs. #### Reasons for choosing Chili Piper Pricing, capabilities & customer support availability! --- ### A Great Addition to Your Marketing Stack - Overall rating: 4/5 - Reviewer: Florence B. - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We decided to use Chili Piper to route leads from our demo form to our US and ROW teams. It's working well so far. It's integrates with Salesforce and Slack. We have a channel setup so the team can see all the booked meetings. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - First, we have an amazing CSM. He was really hands on in helping us get started. - The system is user-friendly overall #### Cons We've been using the system for less than 6 months so we haven't come across anything yet. #### Reasons for switching to Chili Piper It wasn't working well for us and we want to leverage Chili Piper's robust feature set. --- ### Game-Changer for Speed-to-Lead and Scheduling - Overall rating: 5/5 - Reviewer: Joshua J. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Chili Piper is a powerful scheduling and lead-routing tool that seriously improves response time for sales teams. Once it’s up and running, it automates a ton of manual tasks and helps you capture more meetings from inbound leads. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Seamless integration with Salesforce, and Google Calendar. Cuts out manual back-and-forth emails—huge time-saver. Makes booking meetings with the correct pre-set email language fast and efficient. #### Cons I wish it automatically detected time zones for meetings from salesforce or area codes. --- ### Lackluster Implementation and Untapped Potential - Overall rating: 4/5 - Reviewer: Christopher R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered In managing sales teams and Revenue Operations concurrently, I encountered Chili Piper — a product that was already under contract when taking this particular job. From what I was told, it promised to revolutionize our lead capture operation; however, my experience with Chili Piper was a tale of untapped potential and lackluster performance.It appeared that Chili Piper had signed the contract with us and merely performed the bare minimum. The onus of setting up, customization, and optimization seemingly rested solely on the customer's shoulders. It is unclear whether the previous RevOps handler possessed the knowledge to fully utilize the product, but it seemed they were confined to getting Instant Booker up and running alone.Initially, I perceived Chili Piper as a scheduling and booking software; thereby, offering limited value for its cost. It was only when the Handoff platform was brought to my attention that the true potential of the product came to light. It was an invaluable tool that had the ability to revolutionize our lead management strategies as was promised. Unfortunately, the lack of implementation and support stifled any opportunity for growth or optimization.The inability to easily engage with the customer support team compounded the disappointment. When I sought answers to my questions, the team was elusive and unresponsive, leaving me stranded in a sea of uncertainty. Ultimately, we made the decision not to renew our contract. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros One aspect that truly impressed me was the Handoff platform, but this was left untouched and ignored, rendering it a mere specter of its true potential. Its inherent potential for lead management and generation was truly captivating. Yet, it was not on my radar because it not being intuitive to navigate to the separate platform, this being particularly an issue if you don't know it even exists. Only through months of exploration at which time Chili Piper sat idle being used sparingly by a couple of people in the org and then used by me when I had time to continue setting up the product and finishing what never was completed during implementation was when I uncovered its hidden treasures. I did have Handoff set up for a few months and realized that it was a missed opportunity that could have propelled our sales teams to new heights, especially during that interim period. #### Cons As I delved into Chili Piper, it became apparent that the implementation fell short of the mark and there was a whole platform hidden within the labyrinthine of the product. While Instant Booker showcased some level of competency in its setup, it failed to reach the heights of excellence that would truly elevate the product and deliver substantial value. It lacked the essential functions that could have transformed it into a game-changer and had a major bug problem with several elements (especially in calendar management). The greatest disappointment that became, to me, the true catalyst in the decision not to renew was the atrocious customer support experience that was never available or responsive to my problems. --- ### Growth business with Chili Piper - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Overall experience with Chili Piper is smooth, secure , business growth which is on par. Will suggest to other users also. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I most liked about this software is appointment follow up, with customized calendar notification. #### Cons Everything feel good , yes tutorial guide should be there to use it's full feature which is lot of help. --- ### The sales machine ! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Paper & Forest Products - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Chili Piper is the sales data rockstar :))) It gives you insights into your sales data that you can use to identify trends and opportunities, and to make better decisions about your sales strategy. It helps you to convert more leads into customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Chili Piper simplifies your sales processby automating all the tasks taht take up too much time, like lead generation, nurturing, and follow-up. This frees up our sales team to focus on closing deals. It's got all the tools our marketers need to capture, qualify, and nurture leads. #### Cons Chili Piper is relatively expensive and can be a complex tool to set up. If you don't have a lot of experience with sales automation tools, it can be difficult to get started. --- ### Reduced time scheduling and more time with customers! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm responsible for scheduling of services for a large, remote team while also documenting the meetings and events in Salesforce. With Chili Piper, the process is easier and less time-consuming because it integrates wtih Salesforce and Zoom. The support from the Chili Piper team has been fantastic! They help determine best practices and are open to improving Chili Piper to meet customer needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Chili Piper has greatly reduced the time it takes to schedule services for customers, allowing us more time assisting them with their needs. The program is easy-to-use and integrates with many programs we already use today, including Zoom and Salesforce. We've reduced the level of effort to schedule 1 session from 12 steps and 4 programs to 2-3 steps and 1 program. The ability to use the tool as a booker for my team has improved work efficiencies and reduced workload. #### Cons The user interface could be improved a bit. Having the ability to manually select start and end times vs. drag and drop would be helpful. Having access to the assignee's profiles from the scheduling tool would be great so that you can easily identify home locations for ensuring cost effective travel. Also, being able to test the program in a sandbox environment would be ideal. It is difficult to test in the production site. --- ### Pipering Hot Meetings - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Had only had good vibes so far, very happy with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use when working in Salesforce, being able to schedule from Email or contact card. #### Cons If I have to, it's multiple timeslots bookings. --- ### Sell Direct w/o Salesloft - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Chili Piper takes the pain away from calendar syncing. Prospects have the ability to book time on your calendar and/or reschedule a meeting with a click of a button. Cuts out the middle man and the back and forth emailing that traditionally takes place #### Cons Not so much about the software but the coupling with Salesloft. We were introduced to Chili Piper as an add on to Salesloft. When we decided to leave Salesloft for Outreach.io, Chili Piper went away as well --- ### Most optimized tool to book meetings - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Chili Piper removes a lot of friction when people are booking a demo because of the integration they have with clearbit and hubspot, which allows us to book demos by asking for less information on the website form (since clearbit does the enrichment). This has been great for our form conversion rate. #### Cons Nothing comes to mind, sometimes the calendar does take longer to load on the page, but that's rare. --- ### Chili Piper - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. its been iffy. Its a good product and the integrations are awesome but it goes down about every week and then we have to resort back to doing things manually. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I love that it integrates with salesforce. It makes setting demos very simple. And when it works it works great. #### Cons It crashes all the time and it drives me nuts that i can't set a meeting at off interval times. It has to be in 30 or 15 minute increments. --- ### A lot of room for improvement - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use Chili Piper as an online scheduling tool and also to round-robin incoming leads. It works some of the time but there have been a lot of bugs, incorrect routing and other issues. Support has been somewhat responsive when there have been issues. Could be a good tool if they can iron out the kinks and make it much easier to use. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Customer Support is fairly decent. Feature set is ok. #### Cons Lots and lots of bugs. Not very easy to configure or maintain. UI needs a lot of improvement as well. #### Vendor response Thanks for sharing your feedback. Obviously, I'm sorry to hear you've experienced some bugs using the tool. I'd appreciate the opportunity to talk with you 1 on 1 if you're up for it - gaines@chilipiper.com. Would love to take a look at your setup with you to see if we can resolve these issues ASAP. Thanks again, I hope to chat with you soon - Gaines Murfee, Product Manager Replied December 2018 --- ### Amazing. Easy to use, extremely straight forwards, saves me tons of time. Prospects love it too. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Facilitate scheduling calls with prospects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So intuitive. I especially love the feature that allows you to plug specific times into your email so that a prospect can literally just click on a time and THAT'S IT! Amazing. #### Cons Sometimes the automatic "reminder" emails don't send. Once in a while a different reps calendar will auto-populate when you click on the Chili Piper link, but this is so far and few between. It's not even an issue, especially if you're paying attention to what you're doing. --- ### Do Not Purchase if you use LeanData - Overall rating: 1/5 - Reviewer: Ted L. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered It would be one thing if Chilipiper customer service was interested in working with us to fix the issues but they are not inclined to do so. When they have engaged, they have been patronizing and impatient. #### Ratings breakdown - Ease of use: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros We us the automated calendar functionality - when it works and prospects are able to schedule time directly on our reps calendar, it works well and helps schedule meetings. #### Cons The software conflicts with LeanData. Chilipiper will tell you there is no problem and they deal with this all the time but the catch is that Chilipiper A) takes forever to populate fields that are crucial for routing the leads properly and B) sometimes just straight up doesn't populate those fields. We were promised during the sales process that there would be no problems with LeanData and now that there are, Chilipiper Customer Service is completely ignoring us. We have been forced to disable Chilipiper. --- ### Chili piper makes life easier - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the integration with Salesforce... it makes training and using it very simple. The selling point for me was the automatic email and text reminders. My account manager helps with so much! #### Cons The texting service does not allow you to communicate back and forth with a prospect. --- ### Robust scheduling tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scheduler works perfectly. Lots of ways to customize and tie in CP to different work flows. Easy setup and implementation. #### Cons Support is hit or miss. Our CSM was habitually 10min late to any meetings that we requested. --- ### Chili Piper makes round robin meeting assignment the easiest - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Photography - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Round robin assignment of meetings to our account executives #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Chili Piper is great because you can give your team various levels of access to the tool and then let them start booking meetings for senior salespeople, allowing for automated/AI meeting assignment across a team. #### Cons It could be easier to decide when to fire the meeting scheduler OR to embed meeting scheduling options into emails with specific times. --- ### It's a good calendar app. Better than Calendly. - Overall rating: 4/5 - Reviewer: Wunna H. - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it's good. The product is very effective and I use it on a daily basis. The support team is also very proactive. It's definitely better than Calendly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It integrates with Salesforce and automatically creates an event as soon as someone reserves time on my calendar. Also, the ability to easily drop a few available times right on Gmail, so the customer can easily reserve a meeting with a click is a huge place. #### Cons Sometimes (it happened 2-3 times in 2 years, so not bad) the calendar link doesn't work and the client can't reserve time on my calendar, so I had to manually send them an invite. --- ### Forget about the struggles of scheduling/rescheduling/reassigning - Overall rating: 5/5 - Reviewer: Ricardo C. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Automation of sending calendar invites Ability to reschedule and reassign meetings Fair Round representative scheduling of meetings for account executives Reminders of meetings #### Cons May have minor bugs when starting to use ## More reviews [Next reviews](https://www.softwareadvice.com/meetings/chili-piper-profile/reviews/?page=2) --- Chili Piper Reviews, Pros and Cons - 2026 Software Advice