Chili Piper vs FreeConference

RATING:

4.4

(121)

Chili Piper has 121 reviews and a rating of 4.4 / 5 stars vs FreeConference which has 27 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (121)
4.6 (27)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 10, 2024
February 22, 2023
Pros/Cons
  • Pros

  • Ease of use when working in Salesforce, being able to schedule from Email or contact card.
  • I like the ability to set guidelines so all our reps are assigned the right events.
  • Cons

  • We had some initial problems in the setup stage where meetings were being scheduled outside of the defined hours.
  • We occasionally have lead reassignment problems, which relate mainly to our tech stack setup.
Read all user reviews
  • Pros

  • It's amazing that a free service could have such a wealth of features, and be easy to use and setup.
  • It has all the basic functionality in the free version (which is fine for what my business needs) but it looks like if you wanted more you could get it at a decent price.
  • Cons

  • Sometimes the call quality can be dodgy but to be expected with all online conference calling softwares.
  • The web interface only seems to work on Chrome - this is a disadvantage if invitees are using other browsers.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos