Membership Management Software

Finding software can be overwhelming. Software Advice has helped many buyers find membership management software so they can process payments, keep in touch with members and manage dues.

Showing 1-20 of 50 products

Wild Apricot

Wild Apricot is a cloud-based membership management system used by business and trade associations, chambers of commerce, nonprofits, charities, clubs and community organizations. It supports organizations from a few members to 15,000... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

WellnessLiving

WellnessLiving is a cloud-based business management solution for wellness studios of all sizes. The key features of the solution include online booking, payments, class scheduling and marketing management. WellnessLiving features... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

SilkStart

SilkStart is an integrated suite of association management tools created for small to midsize associations, as well as multi-chapter associations. SilkStart serves the needs of multi-chapter organizations through a connected backend... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

MemberClicks

MemberClicks offers a configurable, cloud-based software solution to small associations and member-based organizations. The system can stand alone as a membership website and social community or integrate with an existing website... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

Naylor AMS

Naylor AMS (formerly Timberlake) is a cloud-based association management software designed for small and midsize companies. It offers application management, membership management, job boards, dues management and website management... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

Hivebrite

Hivebrite is a cloud-based online community management platform for incubators, businesses, schools, and nonprofits including institutions with limited resources. It helps organizations build brand engagements and opportunities for... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

Virtuagym

Virtuagym is a cloud-based membership management and coaching platform. The product enables users to plan workouts and track the nutrition needs of their customers. Virtuagym primarily caters to health and fitness clubs, personal trainers,... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

ClubExpress

ClubExpress is a cloud-based management tool for any association or club. The solution is suitable for arts and cultural clubs, environmental groups, health care and hospitals, higher education groups, human services organizations,... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

Zen Planner

Zen Planner is member management software for gyms, affiliate gyms, martial arts schools, MMA schools and fitness studios. It includes integrated payment processing and automated billing, a self-service kiosk iPad app, both a member... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

ProClass

ProClass is a cloud-based registration solution that helps in online registration, membership management and payment collection. It is suitable for designing learning programs and training business associations within nonprofits and... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

EventBank

EventBank is a cloud-based engagement management platform for nonprofit organizations. EventBank integrates event management, membership management, customer relationship management (CRM), email marketing, payment processing and dedicated... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

Exware Association Management

Exware offers a cloud-based association and membership management solution for nonprofit organizations and associations. Key features include website management, membership management, membership directories, online donations, e-newsletters,... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

WebSuite2

WebSuite2 is a cloud-based association management solution designed for small and midsize companies. It offers committee management, dues management, a member portal, membership management, financial management and website administration... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

PushPress

PushPress is a cloud-based business management solution for gyms and clubs that helps them to manage their day-to-day business operations. Key functionalities include reservations, check-ins, billing and client management. PushPress... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

Clubworx

Clubworx is a cloud-based martial arts studio management solution for studio owners and managers. Designed for small and midsize studios in the United States, Clubworx helps with tracking daily member attendance, member database management,... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

MemberMax

MemberMax is a cloud-based membership management solution for small and midsize trade and professional associations. It offers a fully integrated database system along with an embedded web server. MemberMax allows administrators to... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

GrowthZone

GrowthZone, formerly MemberZone, is an online platform designed to help non-profits manage their members, fundraising, marketing, donors and volunteers.  An online application form facilitates member signup, and the data from that... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

Memberplanet

Memberplanet is nonprofit membership management software designed for both small and growing organizations. The system is applicable for use by arts and cultural organizations, associations, international and national groups and philanthropic... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

Motionsoft

Motionsoft Gym Software is a cloud-based fitness, payment processing and revenue management software for fitness industry professionals. It helps in planning a better member engagement strategy and efficiency in operations with the... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

Aplos

Aplos is a cloud-based system designed specially to serve the needs of nonprofit and church organizations. The Aplos platform includes fund accounting, online donation management, reporting functionalities, fundraising tools, membership... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

Buyer's guide


Last Updated: February 21, 2019

Membership-based organizations serve a wide range of communities: museums, clubs, cultural societies, civic leagues, unions, professional associations and more.

Most start small, with a handful of people who share an interest or idea. But it doesn't take long for a founder to realize that tracking participation, payments, renewals and contact details, even for a small group, is a lot of work.

That's where membership management software comes in. These solutions help leaders record and track important member details in order to best serve them and grow the organization.

In this guide, we'll answer the following questions:

Reviewers' Choice
What Is Membership Management Software?
What Features Are Most Common?
How Is Membership Software Priced?
Membership vs. Association Management: What’s the Difference?
Who Buys Membership Software?

Note: While this guide focuses on membership management for nonprofits, clubs and similar associations, it's important to understand that there are other industries that require this type of functionality. For example, software products for fitness clubs, campus recreation centers and sports clubs also incorporate membership management features. This type of software is described in our club membership buyer's guide.

Reviewers' Choice

membership management reviewers choice

 

Reviewers' Choice Products

ClubRight DonorView
NeonCRM RecDesk
Zen Planner GrowthZone
EZFacility  

Our Reviewers’ Choice list shows the five highest user-rated software solutions for Membership Management when adjusted for total number of reviews and recency of reviews.

If a software solution has more reviews, and more recent reviews, we value those ratings more highly than a product with fewer, older reviews. This is because is it much harder to get 100 five-star reviews than it is to get 10.

We also know that software vendors continually tweak and update their product, so we believe that more recent reviews tend to be more accurate.

To determine which products made the final cut, we looked at how users rated each solution's:

  • Overall performance,
  • Ease of use, and
  • Customer support

A solution can make the Reviewers' Choice top five in all three categories, or just one or two. All software solutions in the Reviewers' Choice have at least 10 reviews from real software users. The final products are listed in alphabetical order from left to right.

For more details on how we selected our Reviewers' Choice, read the full methodology.

What Is Membership Management Software?

Membership software is a database for hosting member contact details and interactions, payment due dates, relevant interests and more. Its purpose is to simplify business management tasks and communications for membership-based organizations.

Functionality varies greatly from product to product. Some are built specifically for small organizations, with modules that are no-frills and easy to use. Others are geared toward very large organizations and come with more technical capabilities to support things such as events, committees, awards and continuing education.

Member profile for Personify360
Member profile for Personify360

What Features Are Most Common?

Membership management software offers a range of functionalities, from bare bones to highly sophisticated. No matter the complexity, nearly every product includes the following common features:

Member database Create and store member records in a single location. Some systems include a self-service portal, which lets members sign up, log in, view records and keep their own data up to date.
Dues management Let users set membership levels and pricing structures; automatically generates renewal reminders to collect payments manually or online.
Payment processing Accept credit card and other payment types directly through the software. Some membership products also integrate with accounting software, so transactions don't have to be entered manually.
Communication tools Keep in touch with members by creating member lists, then customize messaging to members on the list. More advanced systems also support mass text messaging.
Reporting Filter and export member data for insights that inform fundraising, marketing, events and other planning tasks.
Dues tracking report in Dashboard membership management system

Dues tracking report in Dashboard membership management system

You’ll likely find some of these less common features offered as add-on modules to enhance your software capabilities:

Website management Many systems offer the capability to create and manage a mobile-friendly website, so current and potential members can more easily find information about your organization online.
Mobile app To complement the website, some vendors may offer a mobile app, giving members a simpler way to access their membership information, donate or contact the organization.
Email marketing In addition to text communication, software can include the ability design branded emails and strategically email specific groups.
Online store Build an online store to sell products, such as clothing or books, directly on the website.

How Is Membership Software Priced?

Many membership management products on the market today are “cloud-based."

Cloud-based products, also referred to as online membership management systems, are hosted on the software vendor's servers, and available to users on-demand through any compatible device's internet browser.

Cloud systems have the same functionality as “on-premise" solutions (which are hosted on the user's own servers). However, updates for cloud systems are automatically rolled out by the vendor to all users, with no download required.

Membership management mobile interface for Wild Apricot
Membership management mobile interface for Wild Apricot

 

Furthermore, most cloud products have a subscription-based pricing structure. Whereas perpetual pricing requires users to pay one large upfront fee to use the software indefinitely, under subscription pricing, users pay a lower monthly or annual fee.

Functional capabilities can also affect software pricing. These capabilities increase at higher price levels.

License fees vs. functional breadth and depth

Price levels for membership management products are often determined by the number of records stored in the system. For example, an organization with 100 records might be charged the lowest monthly or annual fee, while an organization with 10,000 records might be charged the highest fee.

Membership vs. Association Management: What’s the Difference?

Membership and association management systems both store contact details and track member dues. They are similar enough in functionality that the terms are often used interchangeably.

Association management systems (AMSs), however, are generally considered better for handling processes unique to large associations, such as:

  • Publication management
  • Sponsorships
  • Committees
  • Job boards
  • Continuing education
  • Certification tracking

Moreover, while membership management is typically o