--- title: "ABC Ignite Software Reviews, Demo & Pricing - 2026" description: "Review of ABC Ignite Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/membership-management/abc-ignite-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / ABC Ignite Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/membership-management/datatrak-profile/reviews/)[Alternatives](https://www.softwareadvice.com/membership-management/datatrak-profile/alternatives/) # ABC Ignite Review From $0.01 1 plan Wondering if ABC Ignite is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview ABC Ignite 3.7 [(39)](https://www.softwareadvice.com/membership-management/datatrak-profile/reviews/) Pricing Pricing available upon request ### About ABC Ignite ABC Ignite is a cloud-based club management solution exclusively designed for businesses in the health, wellness and fitness industries. IGNITE's features include application management, event management, dues management, payment processing, member portal, automatic renewals, dashboards and reports, email marketing, a club branded app, and more. ABC Ignite keeps track of member check-ins, club occupancy, and inventory management. Club operators have access to 35 ready-to-use dashboards and reports for improved decision making and to understand the state of their business. Employee-based log-in access permissions can be set based on the information each employee needs to perform their duties. ABC Ignite helps operators manage personal trainers' and employee schedules, notifies when an opportunity for upsell or cross-sell is available, and allows multiple membership offerings for multi-location clubs. Additionally with a club branded app, members can manage their profiles, save multiple payment types, track their fitness progress, book classes and appointments, and stay connected with their personal trainer. Support to users is made available via phone, email and online product... documents. Do you work for ABC Ignite? [Manage this product listing](https://www.g2.com/products/abc-ignite/claim_requests/new?auto=true) Wondering if ABC Ignite is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. ## ABC Ignite User Interface ## Popular ABC Ignite Alternatives Main Product ABC Ignite 3.7 [(39)](https://www.softwareadvice.com/membership-management/datatrak-profile/reviews/) Ratings Breakdown - 3.62Ease of use - 3.69Value for money - 3.84Customer support - 3.68Functionality Pricing Available upon request Get Price Alternative Product [GymMaster](https://www.softwareadvice.com/scheduling/gymmaster-profile/) 4.7 [(172)](https://www.softwareadvice.com/scheduling/gymmaster-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.73Value for money - 4.83Customer support - 4.57Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3682)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [WellnessLiving](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/) 4.4 [(613)](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/reviews/) Ratings Breakdown - 4.27Ease of use - 4.22Value for money - 4.31Customer support - 4.27Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/) 4.0 [(2997)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) Ratings Breakdown - 3.87Ease of use - 3.63Value for money - 3.82Customer support - 4.00Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Exercise.com](https://www.softwareadvice.com/corporate-wellness/exercise-com-profile/) 4.7 [(250)](https://www.softwareadvice.com/corporate-wellness/exercise-com-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.53Value for money - 4.84Customer support - 4.58Functionality Pricing Starting at $239.00 per month Get Price ## ABC Ignite Pricing and Plans Starting price: $0.01 Free Trial Free Version Basic $0.01 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ABC Ignite Features - Popular features found in Membership Management Application Management Communication Management Dues Management Email Marketing Event Management Member Directory Member Portal Membership Renewals Payment Processing Promotions Management Registration Management - More features of ABC Ignite Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Attendance Management Attendance Tracking Automated Scheduling Billing & Invoicing Booking Management Calendar Management Class Management Class Registration Class Scheduling Client Management Client Portal Community Management Contract/License Management Credit Card Processing CRM Customer Accounts Customer Database Customer Engagement Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Import/Export Discount Management Electronic Payments Email Campaign Management Email Management Email Templates Employee Management Enrollments/Onboarding Event Calendar Event Scheduling Facility Scheduling Fitness Performance Tracking Fitness Plan For Gyms Group Scheduling Instructor Management Inventory Management Invoice Management Lead Generation Lead Management Marketing Automation Member Accounts Member Communication Member Database Membership Management Member Types Mobile Access Mobile App Mobile Booking Multi-Location Online Booking Online Registration Point of Sale (POS) Push Notifications Recurring/Subscription Billing Reminders Reporting/Analytics Reporting & Statistics Search/Filter Self Check-In/Check-Out Self Service Portal SMS Messaging Social Media Integration Staff Management Team Management Third-Party Integrations Visitor Management Wait List Management Waiver Management Website Integration ## ABC Ignite User Reviews ## ABC Ignite customer ratings - Overall rating: 3.7/5 - Total reviews: 39 ### Rating distribution - 5 stars: 13 reviews (33%) - 4 stars: 11 reviews (28%) - 3 stars: 8 reviews (21%) - 2 stars: 4 reviews (10%) - 1 star: 3 reviews (8%) ### Secondary ratings - Ease of use: 3.6/5 - Value for money: 3.7/5 - Customer support: 3.8/5 - Functionality: 3.7/5 --- ### CRM Review - Overall rating: 5/5 - Reviewer: Chris M. - Verified reviewer: Yes - Industry: Sports - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Really great experiences #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Data Track keeps me very orginized and keeps my clientele in tune with there business responsibilitied. #### Cons Something are not the best to navigate wish it was a little smoother and had an app you can connect too. --- ### Best Product for Club Management! - Overall rating: 5/5 - Reviewer: Mikaelah G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have solved nearly every club management issue with ABC. Anytime we have questions or issues their customer service team is always happy to show us tips and tricks about the software while taking control of our screen so we can see exactly what they are doing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ABC Fitness Solutions is fantastic for running a gym! From creating memberships, managing employee timesheets, tracking trainer sessions, monitoring door access, and more we could not function without it! Not to mention their customer service representatives are absolutely wonderful to work with! They are so incredibly helpful and go above and beyond each time. #### Cons The software version we have tends to be a little outdated as far as aesthetics but we do not have the most current version of the software. --- ### Highly Don't recommend - Overall rating: 2/5 - Reviewer: Zeke S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered their software is definitely capable - and we haven't seen the new Ignite face lift that modernizes it and would likely make ease of use. however this doesn't matter when I have horrible assistance in creating new reports I need, adjusting many accounts over into new membership types, changing out contracts for me, and just about everything I request that I'm not able to do myself. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Once learning their software I was able to do a lot capacity wise comapred to other software companies I've seen. #### Cons The customer service when needing big changes is terrible. my assigned agent was new, and I quickly passed him in knowing about their software only having used it a few months more than him. Many of their higher ups wouldn't even respond to me via email at all until a third email with a bit of attitude about needing a response or what is going on. To this day we are shopping for a new company as we are going one over a month since my initial request to implement a new "additional services" contract to be signed for our new kid zone. I have members signing paper copies currently because i couldn't wait any longer to open up the space. #### Reasons for choosing ABC Ignite was prior management. #### Reasons for switching to ABC Ignite Customer service was so atrocious and costing us money we had no choice. they also say 2.7% transactional but there are hidden fees and we pay well over 5% monthly. --- ### I used DataTrack as a personal trainer for 2 years to track and record sessions with clients. - Overall rating: 5/5 - Reviewer: Samuel M. - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Daily sign ins and scheduling for personal training clients. Updated client files and notes that could be used for upcoming sessions. Employee income tracking on a weekly basis. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of use with DataTrack was great. Took me less than a day to learn and having a tool that would quickly let me change my schedule was great. Datatrack allowed me to see which of my clients sessions were funded and which werent. This saved me countless hours by not having to check or client payment files. #### Cons It can be slow and at times would crash. There were multiple occassions where Datatrack did not save the changes I had made after I had already logged out. The interface would sometimes lag behind payments and not tell if a client had funded sessions for a few days which led to some rescheduling when it wasn't actually necessary. Very rarely though. --- ### Very slow software! - Overall rating: 4/5 - Reviewer: Brie L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it's okay- i am not sure if there is a better/ faster platform out there but if there was, i would love to try it out! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like that it is able to hold all of the information from our members for all of our gyms. We have a lot of locations and you are able to locate any member from any location #### Cons it is super slow!!! i know it is usally processing a million things at once but we constantly have it freeze up on us when we are in the middle of something. also, when it freezes we are unable to basically anything since all of our business goes through there --- ### Great for traditional big box fitness facilities - Overall rating: 3/5 - Reviewer: Ron K. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Billing fees are much higher than similar software packages and more inline with large corporation with multiple facilities. There are certainly better options available for single facilities that make training, onboarding and usability much simpler. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Capabilities to manage across multiple locations with ease and deploy packages and memberships broadly as well. #### Cons Outdated technology requiring extensive training. Cumbersome navigation. For a single facility with a fairly simple membership model, the complexity of the software was a drain on time and required significant training to gain comfort in. --- ### Poor software management and system support - Overall rating: 2/5 - Reviewer: Shsin S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered They are doing billing and access control at an acceptable level. However, tech support, reports, point of sale, data entry, member portal, and retention are all below standard performance or nonexistant. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Captures membership data Access control Billing daily #### Cons Poor/no support for gym owners Lack of response from management team Poor data reports Cumbersome and not user friendly Poor tech support Long hold time no solutions to ongoing problems #### Reasons for choosing ABC Ignite Billing processes #### Reasons for switching to ABC Ignite Billing issues and rising costs --- ### Lots of Potential - Overall rating: 3/5 - Reviewer: Lauren U. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ABC was with us for a long time, so clearly we liked using ABC and found it useful. However, there are several ways to improve the look of it and make it easier for us to use. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros I like that ABC can integrate with CRM systems since we did not have one with ABC included and had a member portal option available. #### Cons ABC was not super easy on the eyes or user friendly. ABC did also not make it easy to switch primaries or run clean reports --- ### Solid base but in need of an upgrade! - Overall rating: 3/5 - Reviewer: Samantha R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I think that DT is heading in the right direction but changes need to be made. The software needs to be updated and there are a few changes that I would really like to see (ex. the ability to customize). It could also benefit from a 'makeover' as in all honestly, the visual of the program is not appealing at all. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros There were A LOT of different functions, which was mostly fantastic. It was also fairly easy to navigate and train new employees on. #### Cons I really wish that there was more freedom to customize the program. I found that it almost had TOO many functions and features and not all of them were applicable or necessary. The program also stopped working at least a few times a week, and since we used this program at the front desk of a very busy gym, this made for some incredibly stressful situations. Customer support was not great also, so I would say that area needs some attention. --- ### Worst customer service ever! The company completely changed about 6 months after we started using - Overall rating: 1/5 - Reviewer: Angi I. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered Awful! Losing members because no one is ever available to help in situations! EVER!! Unless you want to talk to someone in India that has no flipping idea about the software!!!! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I can’t think of anything positive! It’s been a nightmare!! We’ve lost members because of the lack of help! Now they’ve outsourced to India! When there’s a problem, you will never get a quick solution if you get a solution at all!!! #### Cons EVERYTHING! Client services. Tech support. The fact that if you email about an issue there is no help immediately. EVER #### Reasons for choosing ABC Ignite They talked a great game. They know what a pain it is to switch once they “got ya” #### Reasons for switching to ABC Ignite Needed to because we added 2 more locations --- Showing 1 - 10 of 39 Reviews [See All Reviews](https://www.softwareadvice.com/membership-management/datatrak-profile/reviews/) ## ABC Ignite Popular Comparisons [Vagaro vs ABC Ignite](https://www.softwareadvice.com/membership-management/datatrak-profile/vs/vagaro/)[Mindbody vs ABC Ignite](https://www.softwareadvice.com/membership-management/datatrak-profile/vs/mindbody/) [Compare All Alternatives](https://www.softwareadvice.com/membership-management/datatrak-profile/alternatives/) ## Other Top Recommended Membership Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (620) Recently recommended **82** times [Almabase](https://www.softwareadvice.com/nonprofit/almabase-profile/) **4.7** (144) Recently recommended **22** times [Bonterra EveryAction](https://www.softwareadvice.com/nonprofit/everyaction-profile/) **4.4** (156) Recently recommended **21** times [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/) **4.5** (198) Recently recommended **19** times Stuck Between Options? 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