ACTIVENet
About ACTIVENet
ACTIVENet Pricing
Please contact ACTIVE Network for pricing details.
Starting price:
$20.00 one time
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for ACTIVENet
1 - 5 of 79 Reviews
Christine
Recreational Facilities and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great program!
It’s easy to use & catch on. Can easily navigate even if new!
CONSWhen you add a membership, uou have to go to a different tab to check in- a lot of scans get missed and it’s a two part series.
Melissa
Recreational Facilities and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2024
It's a Pretty Option Overall
Overall, I've been very happy with activenet, especially with customer service. I have been in regular contact with the support team over the last 5 years and have had an exceptional experience every single time. The team doesn't stop until they can find you a solution, or at least an answer.
PROSI like how customizable it is and how far ActiveNet has come with respect to the CUI as well as the AUI. It's become more functional over time. It's highlight is it allows for ease of program setup, delivery, and registration.
CONSI don't like the process in which upgrades/updates are received and potentially reviewed. I have a request for a very important update for our company that has been overlooked as larger institutions and companies likely don't need to use the specified function. The lack of update impacts our processes such that we require to keep track of thousands of paper copies which is absolutely archaic and waste of time.
Delaine
Recreational Facilities and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
If Only There Were ZERO Stars
This might be the least user-friendly software I've ever used. In 20 years of tracing inventory, POS and events, I've never seen anything worse.
PROSOur homeowners can register for events and purchase tickets.
CONSLiterally everything else. No one has ever been able to properly explain the pricing structure. I am unable to run registration reports and no one can help us troubleshoot. The customer service department is terrible (long wait times, ineffective and zero follow up). And the member interface/search engine is horrible.
Vendor Response
Hi Delaine, I am so sorry to hear that you are not having a good experience with ACTIVENet. We would love to work with you to provide any resources or training you may need to be successful and make your job easier. Please email me at christina.weitzel@activenetwork.com and I will connect you with our support and training teams for assistance. Thank you, Christina Weitzel Sr. Director, Marketing
Replied April 2024
Timothy
Government Administration, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
ActiveNet for Parks and Recreation
ActiveNet is a robust recreation management software. We primarily use this product for registration management, facility management and membership management.
CONSThere are some limitation to the software when using specific features. My main challenge is the limitations that FlexReg has compared to their standard Registration platform.
Chantal
Government Administration, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
A mountain worth climbing
I am enjoying learning the program and all it has to offer. Looking forward to the day I am comfortably familiar with everything.
PROSCustomer support is great and once you understand the program, it feels more user friendly.
CONSFiguring out the "whys" of how something is setup. Active web support can be a bit of a challenge to find specifics.