# ACTIVENet Software Reviews, Demo & Pricing - 2026 > Review of ACTIVENet Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/membership-management/active-net-profile --- [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / ACTIVENet Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/membership-management/active-net-profile/reviews/)[Alternatives](https://www.softwareadvice.com/membership-management/active-net-profile/alternatives/) # ACTIVENet 2026: Benefits, Features & Pricing Wondering if ACTIVENet is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview ACTIVENet 3.9 [(83)](https://www.softwareadvice.com/membership-management/active-net-profile/reviews/) Pricing Starting at $20.00 one time ### About ACTIVENet ACTIVENet is an all-in-one, cloud-based software solution designed to help parks and recreation departments, YMCAs, and non-profits operate more efficiently while fostering stronger community engagement. By combining online registration, membership management, facility scheduling, and analytics within a single platform, ACTIVENet enables organizations to simplify workflows, optimize resources, and deliver exceptional experiences to participants and staff alike. Simplified Online Registration ACTIVENet streamlines the enrollment process with customizable online forms accessible from any device. Participants can easily register for classes, programs, or events, while staff benefit from automated processes like waitlist management, secure payment processing, and discount configurations. This eliminates manual tasks, reduces errors, and creates a seamless registration experience for everyone. Comprehensive Membership Management Manage memberships effortlessly with ACTIVENet’s robust tools. Administrators can track member data, automate renewals, and create customized membership tiers. Features like family account management, flexible pricing, and attendance tracking enhance member en... gagement while self-service options allow users to update profiles or manage payments, reducing administrative workloads. Streamlined Facility Scheduling ACTIVENet simplifies the coordination of community spaces, including gyms, pools, parks, and meeting rooms. Its intuitive scheduling interface helps staff manage bookings efficiently, prevent conflicts, and handle recurring reservations. Visibility into availability and automated confirmations improve transparency for participants, ensuring quick and easy facility access. Integrated Payment Processing With ACTIVENet, organizations can securely and efficiently handle payments for memberships, event registrations, and facility bookings. The platform supports credit cards, e-checks, and digital wallets, offering multiple options for participants. Automated billing and refund capabilities save time for staff, while PCI-compliant systems ensure secure transactions. Communication and Marketing Tools Keep participants informed and engaged with ACTIVENet’s integrated communication features. Organizations can design email campaigns, promote activities, and send automated reminders using customizable templates. Contact segmentation and performance tracking ensure targeted and effective marketing efforts, boosting program participation and retention. Data-Driven Insights ACTIVENet provides powerful analytics and reporting tools to track key metrics like enrollment, attendance, and revenue. Customizable dashboards give leaders the insights needed to measure program performance, plan budgets, and identify new opportunities. By turning data into actionable strategies, organizations can make informed decisions to enhance their services. Mobile-Friendly Functionality Enable flexibility with ACTIVENet’s mobile accessibility. Administrators can manage operations, monitor registrations, and view schedules on the go, while participants enjoy the convenience of registering for programs, making payments, and updating profiles from their smartphones or tablets. Tailored for Organizational Growth Built to meet the unique demands of community organizations, ACTIVENet scales with evolving needs. Whether expanding programs, managing new facilities, or increasing participation rates, the platform provides the tools to grow efficiently while maintaining high-quality service delivery. ACTIVENet simplifies operations, empowers staff, and engages communities, making it the go-to solution for organizations seeking to build stronger connections and deliver standout experiences. Wondering if ACTIVENet is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. ## ACTIVENet User Interface ## Popular ACTIVENet Alternatives Main Product ACTIVENet 3.9 [(83)](https://www.softwareadvice.com/membership-management/active-net-profile/reviews/) Ratings Breakdown - 3.59Ease of use - 3.74Value for money - 3.84Customer support - 3.90Functionality Pricing Starting at $20.00 one time Get Price Alternative Product [Daxko Operations](https://www.softwareadvice.com/membership-management/daxko-operations-profile/) 4.5 [(181)](https://www.softwareadvice.com/membership-management/daxko-operations-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.44Value for money - 4.49Customer support - 4.36Functionality Pricing Available upon request Get Price Alternative Product [StarChapter](https://www.softwareadvice.com/membership-management/starchapter-profile/) 4.2 [(649)](https://www.softwareadvice.com/membership-management/starchapter-profile/reviews/) Ratings Breakdown - 3.73Ease of use - 4.05Value for money - 4.27Customer support - 3.78Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/) 4.0 [(2993)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) Ratings Breakdown - 3.87Ease of use - 3.63Value for money - 3.82Customer support - 4.00Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Brilliant Directories](https://www.softwareadvice.com/membership-management/brilliant-directories-profile/) 4.8 [(803)](https://www.softwareadvice.com/membership-management/brilliant-directories-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.81Value for money - 4.80Customer support - 4.73Functionality Pricing Starting at $145.00 per month Get Price Alternative Product [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) 4.4 [(279)](https://www.softwareadvice.com/nonprofit/memberzone-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.40Value for money - 4.33Customer support - 4.27Functionality Pricing Available upon request Get Price ## ACTIVENet Pricing and Plans Starting price: $20.00 one time Free Trial Free Version Basic $20.00 per user, one time No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ACTIVENet Features - Popular features found in Membership Management Application Management Communication Management Dues Management Email Marketing Event Management Member Directory Member Portal Membership Renewals Payment Processing Promotions Management Registration Management - More features of ACTIVENet Access Control Accounting Attendance Tracking Attendee Management Billing & Invoicing Calendar Management Check-in/Check-out Child Care Class Registration Committee Management Communications Management Contract/License Management Customizable Templates Donor Management Employee Management Enrollment Confirmation Equipment Management Event Scheduling Facility Asset Management Facility Management Facility Scheduling Fundraising Management League/Team Management Maintenance Management Member Communication Member Database Membership Management Membership Signup Member Types Mobile Access Mobile App Online Registration Reminders Rental Management Sales Reports Scheduling Volunteer Management Website Management ## ACTIVENet User Reviews Overall Rating 3.9 Ratings Breakdown 5 33% 4 40% 3 22% 2 4% 1 2% Secondary Ratings Ease of Use 3.6 Value for money 3.7 Customer support 3.8 Functionality 3.9 VR Verified Reviewer Philanthropy 501-1000 employees Used weekly for more than 2 years Reviewed March 2024 ActiveNet helps us run 5 They have been a good company to work with and they make it possible for the organization to do what they need to do. Ratings Breakdown 5 Ease of use 5 Functionality Pros: Interface is easy to access and easy to use Cons: CC machines have issues at times although usually have simple solutions. Read More LW Lin W. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Reviewed March 2024 Comprehensive but complicated 4 ActiveNet can be a good tool for parks and recreation. It has comprehensive features and functions that fit an agency's needs. But the customization is limited and the learning curve is challenging. Plus, the complexity of the user interface and managing data prevents users from fully using all the features. Ratings Breakdown 2 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: A lot of features. Online registration is convenient. Converting all programs to InDesign for marketing is easy. Customer service is very responsive. Cons: ActiveNet is an old platform and its user interface looks like early 2000s and is complicated. The data management is difficult. There are too many settings and parameters for pulling a report. Some reports are in tabular format Excel but many are not, especially revenue reports, which are impossible to be integrated into other financial or data management. To learn a specific function of ActiveNet is not difficult, but the learning curve to use ActiveNet effectively is challenging. Customization is limited, we often need to adjust our programs or facilities to fit the modules. Reasons for choosing ACTIVENet All parks and recreation registration/reservation systems have their pros and cons. None is perfect. ActiveNet was chosen as it was leading in the industry. Read More JD Jeff D. Verified reviewer Recreational Facilities and Services 11-50 employees Used daily for more than 2 years Reviewed March 2024 Active Net Review 3 We use Facility Scheduling and POS components - Scheduling works fine for our bookable spaces, and for the most part the POS works as well. Overall frustration is with Accounting side and Financial Reporting side of the software which does not provide what we need. When we were sold ActiveNet we were told it had ALL THE FUNCTIONALITY of MaxGalaxy (that we were using) plus additional features etc....this has not been the case as specifically I can not get accurate accounting info , system does not generate invoices, receipts show lack of details etc.. Ratings Breakdown 3 Ease of use 4 Value for money 2 Customer support 2 Functionality Pros: Scheduling calender to book events into spaces is easy to use - adding customers is relatively easy. Printing schedule is easy. POS features are user friendly and simple to set up. Cons: Accounting is terrible - impossible to find most basic revenue information for bookable spaces. Many features simply don't work - ie Departmental Revenue - exists in ActiveNet nothing generates. System doesnt generate invoices - only permits. Receipts for payment show no detail about dates and times paid for - only refers back to Permit Clients hate the receipts as cant see what is paid and what is outstanding when have multiple dates on single permit. ActiveNet SUpport does not always respond to tickets generated and dont follow up. Reasons for choosing ACTIVENet Because in the sales process it was sold to us as seemless from MaxGalaxy and all functionality from MaxGalaxy would work in ActiveNet - this has NOT BEEN THE CASE Reasons for switching to ACTIVENet MaxGalaxy was going defunct due to Microsoft eliminating support for Silverlight which MaxGalaxy required to function - ActiveNet had bought MaxGalaxy and we were told it would be a seemless transition. Read More BS Becky S. Verified reviewer Government Administration 501-1000 employees Used daily for more than 2 years Reviewed March 2024 10 years of Successful work together! 4 Overall, our experience has been a Successful one. We have been her for 10 years now so that in and of itself speaks volumes. We have been able to grow, change leadership, and even weather a pandemic without passing those struggles on to our customers. Ratings Breakdown 3 Ease of use 3 Value for money 3 Functionality Pros: Specialized modules for Memberships. Other products we have looked at seem to treat memberships like activities and they function quite differently too. The Connect App for Camp and Child Watch. It has been an amazing tool that has allowed staff to be more mobile both geographical with remote sites for camps and within their workspaces by untethering with the tablet. Cons: Pricing, every new development is an additional cost. Support Hours of Availability, we are on the west side of the country and as a result our facilities are open hours after support closes. Reports are a constant struggle. Canned reports only return about 70-80% of what we need. We either end up pulling multiple reports and piecing them together in Excel or I end up trying to build custom reports in insights (even though not all the data points are available there either) to pull the data we need. The I have to go and make sure that all users who need it are able to access it. Read More MS Melissa S. Verified reviewer Recreational Facilities and Services 2-10 employees Used daily for more than 2 years Reviewed March 2024 It's a Pretty Option Overall 4 Overall, I've been very happy with activenet, especially with customer service. I have been in regular contact with the support team over the last 5 years and have had an exceptional experience every single time. The team doesn't stop until they can find you a solution, or at least an answer. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: I like how customizable it is and how far ActiveNet has come with respect to the CUI as well as the AUI. It's become more functional over time. It's highlight is it allows for ease of program setup, delivery, and registration. Cons: I don't like the process in which upgrades/updates are received and potentially reviewed. I have a request for a very important update for our company that has been overlooked as larger institutions and companies likely don't need to use the specified function. The lack of update impacts our processes such that we require to keep track of thousands of paper copies which is absolutely archaic and waste of time. Read More DN Delaine N. Verified reviewer Recreational Facilities and Services 11-50 employees Used daily for more than 2 years Reviewed March 2024 If Only There Were ZERO Stars 1 This might be the least user-friendly software I've ever used. In 20 years of tracing inventory, POS and events, I've never seen anything worse. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Our homeowners can register for events and purchase tickets. Cons: Literally everything else. No one has ever been able to properly explain the pricing structure. I am unable to run registration reports and no one can help us troubleshoot. The customer service department is terrible (long wait times, ineffective and zero follow up). And the member interface/search engine is horrible. Vendor Response Hi Delaine, I am so sorry to hear that you are not having a good experience with ACTIVENet. We would love to work with you to provide any resources or training you may need to be successful and make your job easier. Please email me at christina.weitzel@activenetwork.com and I will connect you with our support and training teams for assistance. Thank you, Christina Weitzel Sr. Director, Marketing Replied April 2024 Read More HW Helen W. Used daily for more than 2 years Review source Reviewed May 2018 Implemented and used activenet after switching from CLASS for six plus years. it was quite good. 4 Ratings Breakdown 4 Ease of use 3 Value for money 2 Customer support 4 Functionality Pros: Once I got used to activenet, I really like a lot of what it could do. our initial set up caused problems from the start and we did not properly set up (based on how rep suggested) to maximize ease of use. I love the roster reports, booking was easy to do, as was registrations, membership sales. Editing information on the clients was very easy. when things went well, Activenet worked okay for us. calendar views were an awesome tool to see what was in the facility for the day and the totals reports were really prowerful. it was great to be able to generate reports in a variety of formats. Cons: customer service was slim to none for the majority of our time. We only had a dedicated person for a small window of time to help show us and train us on how to advance the functionality of the programme. initial logistical problems in set up stalled our progress without the product. promises of bridging with current accounting software did not ever happen. As was the promise of bridging with red cross classes, which class did, was another thing that never happened. Helpline improved for last year of use, which was great, but kinda too late. Activenet had a habit of running updates, and not letting us know. Changes to our system would occur and we would have no idea how to troubleshoot and then have to wait several days for help from activenet. (via email or phone) Contract was renewed without our organization being consulted (you cannot automatically renew a contract without consultation) and then, when we heard our fees would be increased, with no promises of anything improved for our end, we opted to seek other software that may better fit our needs. Too bad because there are many many parts of Activenet I really liked, and really miss! Vendor Response Thank you for your review Helen; we're sorry to hear that you were left feeling frustrated by a lack of support and options when it came to your technology. I've passed your feedback along to the head of our ACTIVE Net team for their consideration. We wish you the best and appreciate your valuable insight. Replied May 2018 Read More JB Jason B. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Reviewed March 2024 Good Product, But nothing is Perfect 4 Beneficial and above average. I do like the overall product. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Facility Management Program Registration Payment Processing User functionality Cons: Membership Reporting Cost everything else is fine Reasons for choosing ACTIVENet Familiarity. Comfort of use from previous 2 cities and Class prior to that. Read More UG Ula G. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Reviewed March 2024 Does the job 4 Ratings Breakdown 3 Ease of use 5 Customer support 3 Functionality Pros: Their customer support is very helpful. Most of the basic functionality is there and does the job. Cons: Doesn't allow for much customization on website or customization within. And if you can it is not easy to find. There are solutions but require us to often to reach out to Activenet support. Would love to see this be more user friendly. Would love to see a more customizable URL that can be given to customers for example www.fernierecreation.ca rather than this long URL that is not user friendly. Read More Kyle Z. Verified reviewer Used unspecified for unspecified Review source Reviewed December 2016 ACTIVE Net Review 4 It a great system to allow memberships to be tracked and run reports of information that may non-profits use on a daily basis. Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 4 Functionality Vendor Response Kyle, thank you for taking the time to review our software. It¿s great to hear you¿ve been able to get valuable information out of our robust reporting features. Your feedback is integral to our continued development, and if there is anything we can do to make your experience easier, please reach out! Replied December 2016 Read More Showing 1 - 10 of 83 Reviews [See All Reviews](https://www.softwareadvice.com/membership-management/active-net-profile/reviews/) ## ACTIVENet Popular Comparisons [Daxko Operations vs ACTIVENet](https://www.softwareadvice.com/membership-management/active-net-profile/vs/daxko-operations/)[StarChapter vs ACTIVENet](https://www.softwareadvice.com/membership-management/active-net-profile/vs/starchapter/)[Mindbody vs ACTIVENet](https://www.softwareadvice.com/membership-management/active-net-profile/vs/mindbody/)[Brilliant Directories vs ACTIVENet](https://www.softwareadvice.com/membership-management/active-net-profile/vs/brilliant-directories/)[GrowthZone vs ACTIVENet](https://www.softwareadvice.com/membership-management/active-net-profile/vs/memberzone/)[Tithe.ly vs ACTIVENet](https://www.softwareadvice.com/membership-management/active-net-profile/vs/tithe-ly/)[RecDesk vs ACTIVENet](https://www.softwareadvice.com/membership-management/active-net-profile/vs/recdesk/) [Compare All Alternatives](https://www.softwareadvice.com/membership-management/active-net-profile/alternatives/) ## Other Top Recommended Membership Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (619) Recently recommended **115** times [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) **4.4** (279) Recently recommended **59** times [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/) **4.5** (197) Recently recommended **24** times [Member365](https://www.softwareadvice.com/product/10254-Member365/) **4.3** (47) Recently recommended **22** times Stuck Between Options? 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