--- title: "AMO Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of AMO. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AMO is a good fit for you!" source_url: "https://www.softwareadvice.com/membership-management/amo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / [AMO](https://www.softwareadvice.com/membership-management/amo-profile/) / AMO Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/membership-management/amo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/membership-management/amo-profile/alternatives/) # AMO User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 18 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.9/5 - Value for money: 5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 14 reviews (78%) - 4 stars: 4 reviews (22%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## AMO customer reviews Showing reviews 1-18 of 18 (page 1). ### Great Overall AMS - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that this software is so very easy to use. All of their modules are updated regularly. #### Cons The website module is a bit standard and looks like a template in format. --- ### AMO Association Management Software Review - Overall rating: 4/5 - Reviewer: Debra O. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Our experience with this software has been great. I manage multiple associations. When I started the business we had some associations on YM and some on AMO. The plan was to pick the better software so all our clients would be on the same platform. AMO won hands down. Now all of our association management clients are on AMO. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software is the heart and soul of association management. It is very easy to use and helps us manage our members and events seamlessly. For the price this is a great software to manage associations. The event module is easy to use and the membership database allows us to easily run reports and communicate with our members. Their customer service and response time is outstanding and far superior to many of their competitors. #### Cons The website editor is still a bit clunky. We would like it to be easier to use. We would also like to be able to send our newsletters with hyperlinks the way they are in Constant Contact without having to use a third party application. #### Reasons for choosing AMO We inherited our first association management client who used AMO. As noted above we had other clients on Your Membership and we were very unhappy with Your Membership so we transitioned everyone to AMO. #### Reasons for switching to AMO We hated YM. It was much more difficult to use and cost a lot more. YM's support was horrible. --- ### AMO works well when targetted at the right audience - Overall rating: 3.5/5 - Reviewer: Rajiv M. - Industry: Non-Profit Organization Management - Product usage: Used unspecified for unspecified - Reviewed: February 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2.5/5 - Customer support: 3.5/5 - Functionality: 3.5/5 #### Pros AMO works well when used in right environment. The vendor is responsive for the needs of the organisation. #### Cons It is difficult to re-engineer on its own, and outside support is required for any changes or customisation. --- ### Automated renewal time - Overall rating: 5/5 - Reviewer: Denise F. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered 100% satisfied! Initial setup was smooth, modifications were easy and customer service is fantastic, responsive and easy to talk to! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is extremely informative and easy to ask questions. I love that they share their screen and video it so I can review it later. #### Cons Reoccuring dues are annual and we’d rather do it in June. #### Reasons for choosing AMO Cost and preview demo. #### Reasons for switching to AMO Club was growing and dues renewals were very hard to handle. --- ### CSAE Highly Recommends AMO For Any Association - Overall rating: 5/5 - Reviewer: Su H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Exceptional. Truly rare customer service, and the direct involvement of [sensitive content hidden] and team is unparalleled. They truly understand associations, and it's so rare to find a company these days that has that depth of understanding! I highly recommend AMO to any association! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CSAE has been powered by AMO for several years, and through several changes, growth patterns and more. The system is quite intuitive, and yet it expanded each time we needed. And, the personal help from [sensitive content hidden] - and team - was over-the-top exceptional. The response time was always right away, and no matter our questions and needs, the AMO team has been there with us. Thank you for being such a strong partner for CSAE and the association community in Colorado! #### Cons I can't think of anything because no matter what we needed, the team at AMO would figure it out with us! --- ### Great Value - All In One Solution - Quick Implementation - Overall rating: 5/5 - Reviewer: Dennis M. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered The implementation was good. We challenged the AMO team they delivered so we maximized the system. We developed our own documentation and checklists of things that needed to be done monthly and annually. The team really listens and takes our recommendations to the team. Over the years we have seen many of those items included in the solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AMO user for over 5 years and wouldn't consider switching. It handles all aspects of our membership and event management. The import/export of data is easy, easy to search on any given field either standard or custom fields, the messaging allows us to stay in front of our members with targeted messages. We run several events per month and the member and non-member registration makes the process easy. Post-event we can issue certificates directly from AMO and attach those certificates to member profiles so they have real-time access to them and minimize our phone calls. #### Cons Lack of documentation which I believe has improved since we implemented. #### Reasons for choosing AMO Overall functionality, single solution versus multiple solutions, price for value, implementation timeframe. --- ### AMO Review - Overall rating: 5/5 - Reviewer: Tina B. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered AMO has been an excellent tool for our association clients for more than 10 years and highly recommend them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This system is extremely user friendly and customer service is outstanding. I have been an AMO user for over 10 years and have seen the progression made over the past few years and very pleased with the way the system is evolving. #### Cons The website builder is difficult to navigate without assistance and it would be nice to have more messaging templates/features for sending items such as newsletters, etc. --- ### Top Notch Service Service - Overall rating: 5/5 - Reviewer: CoCo D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered In 2012 we began looking for a better way to capture, house and track our membership and their dues. Data that once took weeks to sort and verify, now happens with a few simple key strokes! The features AMO offered then, were what we were looking for and they have only gotten better! Having been clients since 2013, we recommend the software and their team to anyone looking for a full service association/member management tool! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The features that drew us to AMO were the ease of data import and member management. When we discovered that the data received often changed year to year, AMO stepped in and wrote a new script, every time! #### Cons Sometimes it can feel a little clunky and the terms used on specific codes or labels don't match the way I think. But this, only meant I had to retrain my brain ;-) #### Reasons for choosing AMO Customer Service and support. Their team walked us through every step of the process. They are still there today helping make changes, tweaks or updates, and always with patience and quick turn around! --- ### Customer Support Excellent - Overall rating: 4/5 - Reviewer: Jackie A. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered [SENSITIVE CONTENT] in customer support is such an asset to your organization. He is professional, has a great deal of patience, and is a true advocate for the needs of the users. Don't let him go! Matt's technical knowledge is incredible. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of individual invoicing of dues and posting payments. #### Cons All invoices to be under the individual/organization as with Your Membership/Community Brands. They have many features that would be quite helpful in AMO. --- ### Association Management - Overall rating: 5/5 - Reviewer: Ellen K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered AMO provided my not-for-profit organization an easy to use database, website, event module and mobile app...all-in-one system. I am able to handle all of the administrative duties for each segment of the different programs and when I have questions, I always get a quick response. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and responsiveness of AMO staff #### Cons Inability of customizing individual members' profile page - although can add fields on the custom page. #### Reasons for switching to AMO Database was no longer being supported --- ### Genial - Overall rating: 4/5 - Reviewer: Katalina M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Me gusta que sus modulos se actualizan constantemente. #### Cons Ha mejorado bastante no tengo queja alguna. --- ### AMO Review - Overall rating: 5/5 - Reviewer: Mary M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Exceptional custom support, solid features to help organize our membership / events / communications #### Cons I look forward to the documentation improving --- ### Great Association Management Software! - Overall rating: 5/5 - Reviewer: Jean T. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered First and foremost the support team at AMO is fantastic and response time to questions is both prompt and thorough. The AMO software is user-friendly, easy to learn, and can essentially be used out of the box. The software is robust and has a lot of features including custom fields for tracking information specific to your organization. AMO does a great job of keeping the functionality up-to-date while pushing out updates at an appropriate pace. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### AMO Software Review - Overall rating: 5/5 - Reviewer: Eileen S. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered It has revolutionized my job! I love it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are so many! I run a member association and I am using many of the options of the software. I has helped me SO MUCH! I did not realize how antiquated my previous tasks were! The customer service is amazing! [SENSITIVE CONTENT HIDDEN] are excellent to work with! #### Cons There is nothing I can think of. I really love it all! #### Reasons for choosing AMO I consulted with another association who uses AMO and they are very happy with AMO. --- ### Time Saver - Overall rating: 5/5 - Reviewer: Georgia K. - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are a mind boggling amount of dental software companies. Being able to filter to our office needs saved many hours of investigation time. #### Cons Only bummer is that it cant make the decision for us, however a choice of 5 made the process much easier! --- ### AMO for Associations - Overall rating: 5/5 - Reviewer: Laura Q. - Product usage: Used unspecified for unspecified - Reviewed: January 2014 - Review source details: This review was submitted organically. No incentive was offered AMO provided my not-for-profit organization an easy to use database and website...sort of an all-in-one system. I am able to handle the administrative duties of the website myself. If I do have questions, which is very rare because my system is so user friendly, I always get a quick response. AMO spends time designing your website to fit your individual/personal/business needs. My needs included an e-news feature which allowed me to eliminate working with a seperate company. AMO doesn't just design and sell a "cookie cutter" product. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### The Right Solution & Service - Overall rating: 5/5 - Reviewer: Dennis K. - Product usage: Used unspecified for unspecified - Reviewed: September 2013 - Review source details: This review was submitted organically. No incentive was offered Association Management Online is proving an ideal member information and event management solution for our association clients. Cloud hosting is convenient and secure. Implementation has been an easy process. And best of all, customer service and attention to detail have been wonderful. --- ### Review of AMO for my associations - Overall rating: 4.5/5 - Reviewer: Lisa B. - Industry: Hospital & Health Care - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the responsiveness and helpfulness of staff . #### Cons It is a great product for my needs. They have helped with new additions I feel I need. --- AMO Reviews, Pros and Cons - 2026 Software Advice