About Chorus Connection

Chorus Connection is a membership management and online ticketing solution for community-based choral music organizations, singers and board members. Administrators can use the solution to manage member data, communications, concert rosters, attendance and riser charts.

Chorus Connection enables businesses to sell tickets to the public for upcoming performances. The system allows users to connect with fellow singers, make payments to the chorus, learn music and obtain information about upcoming rehearsals and performances.

Chorus Connection gives choral organizations the ability to manage members and tickets data in one place helping choruses streamline their operations, save time and stay connected with their patrons. It is available on monthly subsc...


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Supported Operating System(s):

Web browser (OS agnostic)

40 Reviews of Chorus Connection

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(31)

31

4 stars

(9)

9

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 40 results

November 2019

Sebastian from Hartford Men in Harmony

Verified Reviewer

Company Size: 2-10 employees

Industry: Music

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Great Product That Keeps Getting Better!

Chorus Connection is helping my community chorus get and stay organized! It helps my members find all their music and important documents all in one place, and it lets them access as needed, versus the management team having to spoon feed it to each individual. It's just a great tool for streamlining our administration, leaving more time to make music!

Pros

I like the the interface is pleasing to use. It is simple enough for non-tech-savvy users to access the important features they need. It is intuitive enough for administrators to quickly make changes and add content as needed, and it is powerful enough to handle lots of different tasks in an organized way that lets my chorus stay organized!

Cons

Nothing so far! It has been a breeze to use, and if I have an issue, Customer support really helps me understand how the product can work for me.

Response from Chorus Connection

Replied November 2019

Hi Sebastian - nice to hear from you and thanks so much for taking the time to review us on Facebook and Capterra! We're so happy to hear that Chorus Connection has been easy to use from both an administrator's and singer's perspective. Our mission is "to connect choruses with their members, patrons, and communities, making it easy for them to deliver beautiful choral music to the world." So we're very glad to hear that your streamlined administration has left you more time to make beautiful music! That's the most important thing to us. Thank you for taking the time to share your story and to recommend us!

May 2020

Michael from Choral Spectrum

Company Size: 11-50 employees

Industry: Performing Arts

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2020

A few features missing

There is a lot of very good things that Chorus Connection offers. The setup and implementation of the software is sometimes confusing and requires a lot of assistance to get it working properly. I don't think we are using the software to its full potential because there are things that I just don't know how to do. But, the staff does spend time helping you to set it up. They are available to answer questions and to help. The staff is personable and friendly.

Pros

It helps to contain all of our membership, calendar, files, and music in one location.

Cons

Some things that should be simple are not. Example: in order to see specific music selections for an upcoming concert, the are many other things that must be done first, but which are found in various places throughout the software. This is the same with collecting dues, and pretty much all other more advanced functions. And, because you setup this stuff only a few times a year, it is difficult to remember everything that you must do to get it to work properly. Also, there are a few key things that are missing. There is no way to send out a mass text to the members. I would also like to see polling, being able to ask a question of the members and see their responses broken down by voice part. Example: Can you sing at 1st Lutheran, on August 1st? or Which committee meeting date and times work best for you?

May 2020

Sarah from Boston Gay Men’s Chorus

Company Size: 2-10 employees

Industry: Arts and Crafts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

2.0

May 2020

Easy to Master

Pros

I love that our members have a way to connect and to get information easily! I also love that it is easy to navigate and provide support for our group.

Cons

I wish this software "talked" to other software.... build that API! But I also wish it was more customizable, like the option to hide fields or easier to mass update information. Honestly, once you master Chorus Connection, you wish it could do so much more, however, it a great tool.

May 2020

Belinda from Houston Show Choir

Company Size: 2-10 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Couldn't have handled membership growth without it

We have been using Chorus Connection for several years. During that time we have expanded from one choir to three and multiplied membership four-fold. We could not possibly have handled that growth without a solid membership admin tool and Chorus Connection has served us very well.

Pros

Chorus Connection is written exactly for community choirs. So unlike other databases where we have had to mold them to our purpose, this works "right out of the box." We can manage multiple choirs and support teams, and we use pretty much every feature they offer -- email, calendar, payments, attendance, directory, file storage, choir line-ups, and ticket sales. The development team is very open to receiving suggestions for new features -- not that they all can be implemented, but they take the time to get to know their customer needs.

Cons

There are a few features where we have pushed Chorus Connection to its limits and we're waiting to see if our wish list makes it into development. The biggest would be that we haven't uploaded our music library into their database because (1) can't define custom fields, (2) can't import data automatically. So meanwhile, we battle on with Excel. There also isn't a "read only" option for Riser Charts, which means that we can't share that information with our singers until we have taken the time to capture charts in PDF and upload them.

Reasons for Choosing Chorus Connection

The product seemed to fit our needs the best.

May 2020

Melissa from Utah Youth Singers

Company Size: 1 employee

Industry: Music

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

May 2020

Concept is great, needs better use-friendly interface

I am getting less enthused about CC. The concepts are great, but I need other things too, like a place to upload a video and be able to tell who watched it. The ability to assign kids videos to watch or assignments to complete. Integrate one note or something to help with the teaching side of what I do—the rehearsing and ticket side is great. And the billing is so frustrating I might stop my subscription just over that. I can’t adjust things easily.

Pros

I love the seating charts. That is a huge time-saver. I love being able to see the kids photos all together. I like the cheerful logo and the idea of having so many of the things I need in one place. I like that it gives some professionalism to the choir—for the parents. We look “serious,” which we are!

Cons

I don’t like the look of the files and music pages. It doesn’t feel friendly. I want to click on those pages and see buttons for each song that I can click on and get my links and music right there. The pages now are not easy on the eyes. I want a cleaner look—white background, colorful buttons—happy—like the logo and the customer service people! The menus and pages feel small, cramped, and wordy. More clickable buttons please. I make a newsletter every week. I would like to post that on the welcome page and have it be fully integrated so that my singers can click on a video in my newsletter and it will play. Right now it’s easier for me to just use Constant Contact to make my newsletters and post links to what I want folks to use. Chorus connection has ended up being backup for content—a last resort. I don’t enjoy loading stuff on it. My adhd needs larger type and clickable colorful buttons. But the biggest issues I have are 1. The whole concerts linked to attendance linked to music linked to payment is the loveliest concept ever invented but it is insane to use. I am still trying to wrap my head around creating inactive concerts that are actually the rosters for my choirs, and then having to go in and find the magic button to have each kid sing on certain concerts is confusing. That whole system needs a major overhaul. The concept is brilliant, but the program gives me headaches. It isn’t intuitive. And then the billing system...ug. Super confusing!!!