Club Caddie
About Club Caddie
Club Caddie Pricing
Packages starting at $299/month
Starting price:
$299.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Club Caddie
1 - 5 of 17 Reviews
Cheryl
Sports, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Completely Satisfied Customer
I couldn't be more pleased with the addition of Club Caddie at our golf course. We are saving so much money and yet getting a much superior service. The customer service that we have received has been phenomenal. Everyone is responsive to our questions and needs.
PROSI like having complete control over out tee-sheet and booking experience. There are settings and controls that allow me to tailor different aspects of our bookings system to fit our specific needs and preferences. This level of control ensures that we can offer our members & golfers the best possible experience. Equally important is the user-friendly interface across the system. Intuitive, easy to navigate, and efficient, enabling users to accomplish tasks without unnecessary complexity. Especially important when new staff need to get familiar with the system.
CONSThe member billing seems to be the area that I struggle with at times to integrate with our processes.
Reason for choosing Club Caddie
We chose Club Caddie because they allow us to gain control over our tee sheet, provide extensive reporting, and make our job easier everyday. Plus we are saving so much more money for much superior service.
Reasons for switching to Club Caddie
We are saving so much money and yet getting a much superior service. The implementation was amazing. I was nervous to take on a task of that magnitude, but it all went so much better than expected.
Jay
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Excellent System. Glad we made the switch.
Combined food and beverage and retail into a single inventory management system has been a difference maker for our semi-private facility. Our customers love the mobile app and member portal, especially because it's so much easier for us to update it consistently. Club Caddie's support is fantastic. Lots of updates. The software improves every month.
CONSClub Caddie replaced five software systems at our club. Migrating technology is a big change. We underestimated how much time and effort it would take and wish we would have started our transition earlier in the Spring.
Reasons for switching to Club Caddie
Wanted a cloud solution that was more modern.
Tamie
Recreational Facilities and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed June 2021
We switched to another company
I work in the office so I did not use the point-of-sale on a daily basis so I can’t answer this adequately, but the people who did use the system on a daily basis did not care for it which is one of the reasons we made the switch to another company
CONSTheir customer service has been horrible. I don’t care for the quality of the reports and now all of my data for the previous month has completely disappeared so I can’t even pay my sales tax because all my reports are currently unavailable for some reason. I reached out to customerservice on numerous occasions over the last 3 to 4 days and they just keep telling me they’re working on it so now my sales tax is late and I will be paying penalties. We had to switch to another company in the middle of our busy season because we just couldn’t stand it anymore.
Vendor Response
This isn't a fair review. New owners of a golf course took over mid-season. The GM & Golf Pro both quit (and brought Club Caddie to their new facilities). New ownership never contacted Club Caddie or sat through a single training to learn to use the system. In May, the account was disabled for non-payment, rendering login and reports unavailable for access.
Replied March 2022
John
Recreational Facilities and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Ease of use & a wealth of information
My experience has been super and even though been with club Caddie less than a year we are very pleased with our choice.
PROSThe ease of use and very customer friendly. The systems provides a wealth of information and is easy to obtain a good picture of our operation. Also the staff is always willing to answer any question I have or my staff has.
CONSI don't have any, just keep doing what you are doing.
Reason for choosing Club Caddie
It seemed to be the best out of the various systems examined. We did not want to use Golf Now any longer.
Reasons for switching to Club Caddie
It seemed to be the best out of the various systems examined. We did not want to use Golf Now any longer.
Pete
Sports, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Ease of Use, Ease of Implementation, Great Value
Overall experience is great. Customer support and my account manager are fantastic. The software is very intuitive and the back end has a multitude of features.
PROSYou can have an operator trained in basic functions in just minutes to begin ringing up sales on the POS system and the Tee sheet.
CONSI would like to see suggestions in the back end for what to title rack rates. I know they differ by all types of courses, however they could start you with suggestions of what many operators use.
Reason for choosing Club Caddie
Great customer service and very fair competitive cost and all the features I was looking for.
Reasons for switching to Club Caddie
Primarily cost and ease of transition to this software.
Vendor Response
Thanks for the awesome review, Pete.
Replied March 2022