Fairly intuitive and easy to learn, lots of options, great support with manuals, videos and help screens. Can customize to a fair extend.

I like the ease of use for members to register for Events,the ability to add discount coupons, and the ability to email to certain groups within  the club or to past event registrants.

I can not think of any negative aspects of the software from my perspective.

The emailing feature is terrible and causes us to use Google Groups to easily contact our members. But that leads to having to maintain a separate list of members, which has proven cumbersome.

They are willing to do anything that is within their scope. Their team is very nice and they do their best.

The help desk is very good. As a point of reference, I have managed similar help desks in Fortune 100 companies.

Excellent functionality. We like the fact that it is adaptive and looks good on all devices.

The last year has been seamless since implementation. Our members love the functionality of it and the ease of use.

THe software is stable, relatively easy to use and has the functionality that are needed for a non-profit organization or club. Overall the tool is a great solution.

And has good web design  features/intial setup support. And support in general is outstanding.

Great Support , easy to use, new features constantly added for free, and it does have a few fee based additional items if you need them. Also Quick-books integration for only $100 one time fee.

The customization options are amazing, and the ability to find members via gps.

Most of the functions of our village are integrated into the software and we love the automatic emails to our volunteers.

What should be simple changes are stuck behind the organization of how the database was structured.

Club Express might be even better for us  if more of our members were enthusiastic about its very sophisticated feature--or even comfortable with them.

We found it to be a good base for a new website for our choir - easy for our singers to use, relatively easy for administrators. The Club Express team has been great to work with.

Both the sales person and the engineer I worked with were very friendly and helpful. My minimal interactions with their support staff have been positive, too.

Your offering has the best value for the money. The customer support is wonderful, second to none.

Integration into payment processing gateways not well integrated.

ANd there are a few processes that just don't make sense. Ie The list of registrants appears or disappears depending on registration option setting which is stupid.

Photos are especially difficult to add to the site. It's just overall a very difficult and frustrating product to use.

We love the ease of set-up of website and various activities. We also like the solid web-base for members.

Billing functions are limited, renewal options are frustrating.

Their manuals and video demonstrations are excellent. There is a lot to cover, but it appears to be well organized and I can get quickly to the topic where I need help.

Club Express is feature rich and will be a great help to our club as I learn more about its modules.

I have no beefs with Club Express, I have good luck with customer support, I like the product and the longer we use it the better it is.

There's no direct access to social media or cloud storage which is a definite negative. Event questions are very limited and do not offer If-Or linking.

ClubExpress is allowing us to take good care of our membership. Customizable to the point where we can keep everyone happy.

Great value for the price, comprehensive solutions. Excellent staff and customer support.

Spacing is inflexible, fonts change for no apparent reason -- frustrating. Developers are constantly revising--improving--the software, which can be hard on users.

It is intuitive, has good customer support and a great users group.

The best thing is the outstanding customer service. They are very responsive, helpful, and timely.

We've been using Timberlake for over 5 years. After months of researching AMS solutions, Timberlake was the best fit for our small business and small budget, and continues to be today.

We also really appreciate how easy it is to manage our website through the AMS. It's nice to have everything in one spot.

We've been thrilled with the robustness of the admin side of the site and, more importantly, our members are very happy with some of the new features were offering them via Timberlake.

We like the easy of using the system the most. It is very intuitive and updates are being made all the time.

I felt like staff was spread especially thin during set up phase which caused long delays.

We have built workarounds, and worse, accepted the limits of this software. Both on the database side and the website side.

Not having a functional certification database option is what we dislike the most.

He kept us on task and on our timeline. The event management was a huge improvement to what we had previously.

Was happy with price and concierge service for implementation.

Recurring problems with members not receiving password reset emails.

The Support team (avaibale directly on the phone or via email) is a true joy.

In reality, NONE of what we were promised has been possible. These are just some of the problems.

What I have is much better than the previous versions delivered to my membership.

I have found that the product is easy and intuitive.

We are actively looking to replace them and will cancel our membership as soon as we can find an alternative. One of the worst vendor I've ever had.

Implementation process can be very difficult at times as the customer point of contact is usually a novice such as myself.

Our experience with Timberlake's membership software has been wonderful.

I have not yet come across a feature that I don't like.

The software gives good features at a good price point which allows small nonprofits to expand their management tools without breaking the bank.

I can honestly say that Timberlake is a great software for AMS solutions, and it's very user friendly.

Outstanding software, supported by outstanding people. Highly recommended to anyone or organization.

System is simple, but missing some of the common sense details I would expect.

Overall we are happy with our migration to the rep. It meets our needs as an organization and our members.

Bad experience from implementation to daily use. Created more problems than solved.

US Dollar

ClubExpress is a cloud-based management tool for any association or club. The solution is suitable for arts and cultural clubs, environmental groups, healthcare and hospitals, higher education groups, human services organizations, international organizations and many more.


ClubExpress offers donor management, nonprofit marketing and outreach, charity and event planning, volunteer management, association and membership management and fundraising. The system has a member portal, offers awards and certificate management and supports online fundraising.


Users can customize their website using the design and configuration tools and it also offers built-in templates and themes to choose from. Contacts and other data can be automatically loaded onto the user's site and ClubExpress sends all members a customizable welcome email that invites them to view the new site and update any information that they have stored in the organization's database. The system is cloud-based so there is no installation and it can be accessed from anywhere at anytime.



LongDescription

Member Communities

Jobs Board

Member Accounts

Surveys & Feedback

Enrollments/Onboarding

Newsletter Management

User Management

Electronic Payments

Personalization

Committee Management

Payment Processing

Application Management

Email Alerts

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

Ad hoc Reporting

Financial Management

SSL Security

Credit Card Processing

Invoice Management

Customer Database

Shopping Cart

Customizable Fields

Member Database

Content Library

eCommerce Management

Data Import/Export

Email Templates

Contact Management

Email Marketing

Mobile Access

Election Management

Membership Renewals

Membership Management

Fundraising Management

Event Scheduling

Social Media Integration

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Event Management

Chat/Messaging

Customizable Templates

Receipt Management

Accounting Integration

Event Calendar

Website Management

Member Types

Chapter Management

Contact Database

Customizable Forms

Drag & Drop

Member Portal

Search/Filter

Member Directory

Online Registration

Member Communication

Real Time Editing

Pre-built Templates

Online Store Builder

Attendance Tracking

For Nonprofits

Communication Management

ClubExpress pricing is based on the number of active members in the database. The minimum monthly fee is $24, equivalent to 60 members. Then $0.40 per member per month up to 100 members, and then discounts kick in for larger and larger groups. Our pricing is all inclusive; these fees cover all functionality, unlimited pages, documents, disk space, traffic, blast emails, etc., as well as unlimited toll-free support for admins and members!

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

ClubExpress

In Person

Webinars

Documentation

Videos

Naylor AMS is a cloud-based association management software designed for small and midsize companies. It offers application management, membership management, job boards, dues management and website management functionalities within a suite. 

Naylor AMS features website content management, which allows web administrators to create business websites using default templates. Users can also include a member portal for customers to save their credit and debit card details. 

The product offers membership management which enables users to create member profiles with information such as phone numbers, transaction histories and invoices. It also enables users to manage fee structures, member types and renewals. Users can send automated email reminders with messages about as late fees and membership renewals using stored contacts. 

Naylor AMS is available in a variety of pricing plans. 

ClubExpress vs Naylor AMS

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