About ClubRunner

ClubRunner is a cloud-based membership management solution for nonprofits, boards, service clubs, associations and chambers of all sizes. Key features include a website designer, member directories, reports, emails, e-bulletin, contact management and event calendar. ClubRunner’s content management system enables users to design and customize their websites without any need for coding. Users can create different sections, choose from multiple themes, customize banners and footers, integrate with social media and upload images, videos and flash content. The member directory stores details in profiles, including contact information, addresses, mailing addresses and more. ClubRunner's advanced reporting allows users to build and customize their own reports by choo...

ClubRunner Pricing

It is also available at $24.50/mo with additional features.

Starting price: 

$18.00 per month

Free trial: 

Not Available

Free version: 

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ClubRunner User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 146 reviews

Michael

Verified reviewer

Company size: 10,000+ employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2022

Easy to use

Pros

I love how easy it is to manage the public image of your club. It allows for great flexibility with templates and styles, whilst keeping simplicity and consistency across your web and bulletin platforms. The management of member information is integrated with Rotary International, and allows for easy communication across the District because contact details are automatically maintained. This is also available via the ClubRunner Mobile App.

Cons

I'd love to see access to Club Documents via the mobile app. Currently, it's only limited to the Stories List. Also, please consider a different architecture when pushing data to the mobile app. It takes too long to sync with online data when starting up. It's great once it's been synced though.

Roger

Company size: 51-200 employees

Industry: Publishing

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2017

This platform does a very good job handling all the essential tasks any Rotary club would need.

As a district website administrator, I appreciate the flexibility the design function allows me to customize the home page to reflect the personality and message of the District Governor. I can fairly easily change the page as DG terms change. As a club website administrator, I can easily update the content as new events and promotions come to the fore. As a club secretary, I can get on top of the administrative tasks that can't be allowed to fall behind.

Pros

ClubRunner can handle many of the essential day-to-day tasks that Rotary clubs need to accomplish but it's greatest value is less obvious: it offers continuity of management in an environment where the management team can change from year to year. That said, it's strengths include: + An Attendance Module that takes minutes to update but offers useful reports on individuals as well as overall club performance. + Membership records include a wealth of information + Email communication to club membership, custom lists, officers and committee members are easy to set up and send + Committee Management Module takes the committee experience to the next level. + Excellent support team and pretty good documentation

Cons

Any platform that is designed to be used by both beginners and experienced users will never make everyone happy. They tend to include compromises and limits. A few of the negatives include: +Volunteers Module is not intuitive to set up + Newsletter/Bulletin Module is hard grasp. It may be trying to do too much. + Custom Reports are still a mystery to me. + It needs an image editing component that will allow users to easily add captions to photos.

David

Company size: 11-50 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2017

ClubRunner-Every Club Should have One!

I have now been using ClubRunner at Club and District level for four years and rate it as well above average. It is a very good, cost effective, software designed with a clear understanding of Rotary and capable of application world wide. For the beginner and regular users help is never very far away (videos, FAQ's etc and an outstanding Customer service team). If it's used properly, ClubRunner can streamline Club and District administration and eliminate double handling through the ability to seamlessly integrate with My Rotary (rotary.org). My own experience (and that of others) is that it takes a while to get comfortable with the software and to understand how powerful and far reaching it is. But I think that this is mostly due to a lack of exposure to computing rather than a high degree of difficulty in using the software. Of course there's always room for improvement especially with the Event management, eCommerce and Meeting Responsibilities modules, but my impression is that the creators are well aware of and accept this reality and are committed to constant improvement. Every Club should have one!

Pros

Well designed, well targeted, cost effective, world wide application and integrated with rotary.org.

Cons

Event management, eCommerce and Meeting Responsibility modules let the software down

David

Company size: 11-50 employees

Industry: Civic & Social Organization

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

March 2019

ClubRunner for Rotary

We use Clubrunner for a CRM, administrative reporting, and our website host. Overall, it needs improvements, but has helped bring Rotary Clubs into the Internet Age.

Pros

ClubRunner is useful as a website, CRM, accounting system, email delivery, and one-stop-shop for my Rotary Club's administrative needs. It also synchronizes with Rotary International and puts all the thousands of clubs on one format.

Cons

The administrative interface is not user friendly. SO. MUCH. TEXT. I experienced the Internet in the 90's and early 2000's, so I can navigate it. For our older members for whom Facebook and news sites are their primary Internet usage, the administrative tools and membership tools are pages full of clutter. The web development tools are more difficult to use than other design softwares such as Squarespace or Wix.

David

Company size: 1,001-5,000 employees

Industry: Civic & Social Organization

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2017

The Foundation to Effective Club and District Success

I first used ClubRunner in 2012-13 as incoming president of my club. It allowed me to build a member database, communicate more effectively and tell the Rotary story. In the next few years, I helped 30 clubs migrate to ClubRunner in our district. The ability to manage membership, communications and integration with clubs and RI has made an incredible difference in just a few short years. As we support our clubs in utilizing technology to forward the Rotary mission, ClubRunner will be the foundation of our strategy.

Pros

The ability to communicate with members, either individually or in total, about everything that members, clubs and leadership is doing in Service Above Self. It is getting easier and faster to deploy and the tech support department is one of the best I have ever dealt with in my career, both inside and outside of Rotary.

Cons

Lack of image editing, sharing stories and events between clubs and the district with some form of a widget, lack of a blog or discussion group function.

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