



Managing waitlist




Supported Operating System(s):
Web browser (OS agnostic), Windows 10About ABC Fitness Solutions
ABC Fitness Solutions is a cloud-based membership management solution designed for businesses in the health, wellness and fitness industries. Features include application management, event management, dues management, payment processing, member portal, automatic renewals, email marketing and more.
ABC Fitness Solutions helps facilities owners keep track of member check-ins by using barcode key tags, key fobs and pin codes. Users can also view their daily, weekly and monthly goals and track the progress of their facilities via the solution’s dashboard.
Additionally, ABC Fitness Solutions enables users to leverage the solution’s schedule management module for coordinating training schedules for members, events and event locations. Users can ...
Managing waitlist
Supported Operating System(s):
Web browser (OS agnostic), Windows 10Average User Ratings
Overall
Ease-of-use
4.0
Value for money
4.5
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
March 2019
Chris from Health, Wellness and Fitness
Company Size: 51-200 employees
Industry: Sports
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
CRM Review
Really great experiences
Pros
Data Track keeps me very orginized and keeps my clientele in tune with there business responsibilitied.
Cons
Something are not the best to navigate wish it was a little smoother and had an app you can connect too.
July 2020
Shawnda from Three Rivers Athletic Club
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2020
Support and Resources Are Endless!
With the busy club environment and wearing many hats ABC's technical and client management team makes the member management tasks easy.
Pros
The learning tools and resources for navigating the software makes training new staff effortless! As the business has evolved we have been able to configure the software to support our growing offerings.
Cons
In comparison to other platforms we have used we have yet to be disappointed in the capabilities of Datatrak.
Reasons for Switching to ABC Fitness Solutions
ABC offered a better overall solution and support.
October 2018
Samantha from Movati Athletic
Company Size: 51-200 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
2.0
Functionality
3.0
October 2018
Solid base but in need of an upgrade!
Overall, I think that DT is heading in the right direction but changes need to be made. The software needs to be updated and there are a few changes that I would really like to see (ex. the ability to customize). It could also benefit from a 'makeover' as in all honestly, the visual of the program is not appealing at all.
Pros
There were A LOT of different functions, which was mostly fantastic. It was also fairly easy to navigate and train new employees on.
Cons
I really wish that there was more freedom to customize the program. I found that it almost had TOO many functions and features and not all of them were applicable or necessary. The program also stopped working at least a few times a week, and since we used this program at the front desk of a very busy gym, this made for some incredibly stressful situations. Customer support was not great also, so I would say that area needs some attention.
November 2020
Brie from edge fitness clubs
Company Size: 5,001-10,000 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
November 2020
Very slow software!
it's okay- i am not sure if there is a better/ faster platform out there but if there was, i would love to try it out!
Pros
I like that it is able to hold all of the information from our members for all of our gyms. We have a lot of locations and you are able to locate any member from any location
Cons
it is super slow!!! i know it is usally processing a million things at once but we constantly have it freeze up on us when we are in the middle of something. also, when it freezes we are unable to basically anything since all of our business goes through there
November 2017
Anonymous
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
November 2017
Utilized DataTrak in health club setting for membership base.
Pros
DataTrak is extremely reliable program, there has never been a loss of data and you are informed in advance of any down time for maintenance, which is rare. The software is a bit dated aesthetically, but it functions very well. Their customer service is great. I managed a 24 hour facility and members would swipe in with their keytag. When our door stopped functioning, support was on the issue right away and extremely helpful. I've called multiple times about member issues and every time the customer service team responds quickly and always has a positive attitude.
Cons
The only time this software is difficult is when you're dealing with reporting. Creating or editing reports can be time consuming and is not user friendly.