Donarius vs MemberMouse

Donarius has 583 reviews and a rating of 4.59 / 5 stars vs MemberMouse which has 40 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.59 / 5 (583)
4.68 / 5 (40)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 22, 2022
June 28, 2021
Pros/Cons
  • Pros

  • Very easy to use, good reports, detailed instructions, support help excellent and the price is very affordable.
  • Customer support is outstanding, and the videos that describe the product have been extremely helpful.
  • Cons

  • When you need to add a new donor and have a limited number of envelope numbers, you have to delete an inactive donor.
  • The option to email statements seemed very difficult to use. I tried a few times and found it did not work well.
  • Pros

  • It's great to be able to block off certain posts and blog categories that I want to keep only for paid members. I love how it helps members upgrade their plan and have the cost applied retroactively.
  • Membermouse was easy to integrate on our Wordpress site and customize to our needs - online training videos/documentation were very helpful.
  • Cons

  • My biggest complaint with Membermouse is the way it handles 'Cancelled' or 'Expired' memberships.
  • I have had all manner if error including customers recurring billing just stops, double payments we've had to refund, and other errors. It is a gigantic plugin so updating can cause issues.
Pricing Range
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

Popular Donarius Comparisons