Edirectory seemed to be best choice among any other choices designed for an enterprise scale directory software implementation. The product is highly customizable, based on open-stack, packaged with excellent guides (online, offline, videos etc) and support team (available round the clock ) to listen your voice and dealing with that in a highly professional manner. The development team who supported our customization request was very professional and flexiable. We had a number of issues (e.g. different browsers i.e. Edge bahaving differently than other browswers and sometimes showing warning messages) during our inital setup however they were always there to help sorting out these issues. Very much impressed. The technical architecture of the product seems quite robust offering better performance attained through use of latest technology standards such as elasticsearch and caching techniques. Highly recommended product and it offers a package of various custom modules as well targeted to solve specific chllanges. We are very keen to establish a long term business relationship with the team. Highly recommended.

I have had an excellent experience so far. [SENSITIVE CONTENT HIDDEN] and the Tech Support team have been really great. Using the tool itself is an overall a very good experience.

eDirectory had all the key things I was looking for. Core feature set we need. Ease of use. The page and listing template editors are especially nice. The customer service has been exceptional. They attended to every need promptly and friendly. There were a few things that we needed urgently and they are able to do that with customizations at a reasonable cost.

Still has some development needed on the back end user features. Needs some more editable pages and widgets in their customization tools. Still was way ahead of the competitors we reviewed.

Giant waste of time. I would say look elsewhere. Unfortunately there aren't many options for this type of product so good luck.

What worked was fine. The UI is clearly outdated and some of the admin tools appear to be from the 1990s, but aside from the obvious aging, most of it still works.

There are many bugs and breaks in the platform. Charts in the client portal are broken and clearly aren't used by anyone. On the surface everything seems okay, but once you start digging in you find completely missing sections, images not showing up, inconsistent fonts, etc. And good luck trying to style things yourself. The CSS Editor literally looks like it's from maybe 1998. They don't include template classes for the pages so you can't fix the mistakes that are built into the platform yourself even if you are a developer. This is likely intentional. Once you get invested like I did you really don't to abandon all the work you did so they hope you buy the broken product and scram at this point. Customer service is fast, but the developers aren't very savvy. On one bug I was asked a bunch of irrelevant questions and then they asked me what version of MacOS I'm using, which obviously had nothing to do with the bug. They were likely trying to find a reason to ignore the bug report. I opened up my Windows machine and bamn the bug was right there. So the operating system had nothing to do with it or not. It's hard to tell whether they're just not good, or they're unethical. One of the two.

I have a very successful site built using eDirectory from day one, beginning back in June 2007. I am happy with the system and would recommend it rather than building a system from scratch which is very costly and takes a lot of time. Nor would I penny pinch with a cheaper system that would not be as reliable and not have the features you will want.

This is really a comprehensive system with many optional modules. A major benefit in my opinion is the extraordinary internal linking throughout the directory, which from an SEO standpoint is wonderful. And the internal links are automatic. Also the ability to easily add as many categories, and levels of sub-categories helps in displaying the items in your directory, plus gives many more pages to be indexed by the search engines. Cost wise this is the system to get - there is value in this product.

I have had several customization jobs completed over the years and most have been very satisfactory and some even excellent but you do get different teams working on these over the years and some are not as good as others. However all work has been done satisfactorily.