ABC Glofox

RATING:

4.4

(306)

About ABC Glofox

ABC Glofox is a gym and studio management and app solution, designed to cater to the unique needs of gyms, fitness, yoga, dance, pilates and martial arts studios. The solution helps gym and studio owners improve admin tasks such as class scheduling, member management, billing, reporting and check-in. ABC Glofox allows gym and studio owners to drive bookings through a dedicated Member App on iOS and Android devices. Members can book and pay for classes, courses, appointments and memberships through a mobile app and a website portal. The same portal can be connected to the social media pages, so members can book and pay straight from the social media accounts. The solution helps operators keep track of schedules, memberships, bookings and payments. ABC Glofox provides a...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

ABC Glofox Pricing

Whether you're just starting up or looking to grow your community to a whole new level, our plans - starting from $110/month - can get you where you want to be.

Free trial: 

Not Available

Free version: 

Not Available

All-in-One Gym Management Software – Marketing, Sales, Operations, Member Experience & Retention, Branded App and much more, all from one intuitive system.
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ABC Glofox Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for ABC Glofox

1 - 5 of 306 Reviews

andrew

Verified reviewer

Used less than 6 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

Reviewed April 2016

I'm delighted I chose Glofox... For lots of reasons

I was just about to sign up to Mindbody when a friend pointed Glofox out to me. After carrying out a demo of the software I was very happy with how easy it was to navigate and my decision was made instantly. Since joining our bookings are up 40%, we're saving heaps of time which was previously spent doing admin and our client base is growing at an incredible rate! If you're looking for a great alternative to Mindbody, these are the reasons why I went with Glofox and made one of my best business decisions to date: On one hand I had Mindbody. If you're looking for software and a custom branded app just as I was (was adamant to make it as simple as possible for people to pay me so wanted an app), you would have to go for their most expensive package at 195 a month. Mindbody also increase your monthly subscription fee when you hit a certain number of members or trainers using the app. My intentions were to use a software package to help us really get a handle on our admin and free time to grow my business. With this growth in mind, expected costs could almost double in the next few months, leaving me with a pricing package I could no longer afford. On the other hand, I had Glofox. Their pricing packages range from 80-140 a month and each package comes with a custom branded app completely matching your business's brand. Not only this, they don't charge you for adding more members or users. As the sales rep I spoke to put it, they want to see your business grow and for this reason, they're not going to penalize you for doing just that. A breath of fresh air if you ask me! Our custom branded app from Glofox gives our members a really simple means of booking and paying for our services. On the backend, I needed a system that would help me minimize admin with as few clicks possible without overcomplicating things. I've found the Glofox Dashboard really clear and simple to use. I tend to set my Dashboard to show weekly bookings, payments due and revenue for ease. I can create and update my schedule, manage memberships including payments, renewals and automated billing in my Dashboard too- really great having everything in one place! Overall, there's nothing better than working with a team of people who really want to see your business grow stronger every day. With such a quick response time to any of our queries, it's safe to say choosing Glofox has been the best business decision I've made. Mindbody won't know what hit them!

Vendor Response

Hey Andrew, Thank you so much for leaving your extensive feedback, it really means a lot! We're happy to hear that Glofox is helping your business. We look forward to continuing to support you in reaching your business goals. - The Glofox Team

Replied February 2022

Vincent

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Amazing!

Love it!!!! :)

PROS

A perfect solution for my business. I was a MBO user for several years, but unfortunately the branded mobile app was dated and had limited functionality, it was also super expensive and costs increasing year on year was just not affordable for my business. I started off on the standard plan, but as I like things branded to me and my business I had to upgrade, and this just ended up costing the business hefty sums which we could not afford. Glofox were pretty easy to set up and get started with and they even helped me migrate my clients over. It's been pretty much smooth sailing and the customer support team have been EXTREMELY HELPFUL. You can have calls with the very happy and efficient team and they are willing to help and follow up on your requests. What I like the most and most looking forward in the future to is new features. They are constantly updating the software and adding new features in which makes it a great piece of software to work with and it's great for my clients too. Everything is branded to me, I like that we have a News section in the app and a store where I can sell my merchandise. We can create events as we put on workshops and masterclasses throughout the year. Looking forward to working with these guys more to take my business to new levels. Thanks guys, I'm soo happy I joined you! :) Highly recommended!

CONS

A few scheduling problems on the app - being looked at now, and reporting features, however new reports are being added.

Reason for choosing ABC Glofox

See above - it's just perfect for our business needs

Reasons for switching to ABC Glofox

Expensive, same product for 3 years. Price increases

Vendor Response

Hi Vincent, Thanks for taking the time to leave your feedback. We are happy to hear that you are enjoying using Glofox. Thank you for the feedback on the platform also. Our product team is constantly updating and improving our offering so we will be sure to pass this comment on to the team. Yours in fitness, The Glofox Team

Replied March 2020

Eric

Professional Training & Coaching, 2-10 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2023

A Total Letdown: Glofox's Comprehensive Failure (ABC FITNESS)

Navigating the Abyss of ABC Glofox aka ABC fitnessMy journey with ABC Glofox has been nothing short of a dismal odyssey. From the moment I stepped into their realm, I found myself engulfed in a whirlwind of frustration, disappointment, and regret.The promises of efficiency, savings, and top-notch service evaporated upon contact with reality. The member database, payment processing, recurring subscriptions, and membership management have all proven to be monumental letdowns. It's as if every corner I turned revealed another layer of dysfunction.The lack of transparency, hidden fees, and exorbitant charges have left me questioning the integrity of the company. Their customer service, touted as a lifeline, has been a mirage of unresponsiveness and indifference.Attempts to find a silver lining in this storm have been in vain. It's a struggle to conjure any positive aspect of this experience, as the myriad failures eclipse any fleeting moments of potential benefit.In summation, my overall experience with ABC Glofox has been an arduous and demoralizing one. I implore anyone considering their services to think twice and heed the warning signs. There are far more reliable and deserving options out there, and subjecting yourself to the quagmire of ABC Glofox is a decision I deeply regret.

PROS

Glofox (ABC FITNESS) has left me with no choice but to issue a warning so dire that it overshadows any potential pros. While I am prompted to list positives, I must unequivocally state that, in my experience, there are none to speak of. The flaws and failures within this company are so pronounced that they overshadow any fleeting benefits.In my quest for silver linings, I've come up empty-handed. Despite the need to provide a balanced view, the overwhelming disappointment I've encountered has clouded any glimmers of positivity. It pains me to admit that even attempting to find something praiseworthy feels disingenuous.Therefore, while I am pressed to enumerate pros, I cannot in good conscience provide any. The issues, inadequacies, and frustrations I've encountered with Glofox have been monumental, and I must strongly advise others to run in the opposite direction.Your time, your business, and your sanity are too valuable to be squandered on a company that consistently falls short in every aspect.

CONS

My experience with Glofox (ABC FITNESS) has been an unmitigated disaster across the board. From their malfunctioning member database to their convoluted payment processing, recurring subscription traps, and deficient membership management, this company has managed to disappoint at every turn.The promises of efficiency, savings, and exceptional customer service have proven to be nothing more than empty marketing rhetoric. Instead, I've encountered an array of issues, glitches, and inadequacies that have cost me time, money, and endless frustration.Attempts to address these problems through customer support have been met with indifference, evasiveness, and an utter lack of accountability. It's as if they're content to take your money and then wash their hands of any responsibility.I implore you: do not make the same mistake I did. Do not fall for the glossy promises and slick sales pitches. Glofox's software is a black hole of disappointment that will suck you into a vortex of regret. There are far better options out there that actually deliver on their commitments and value your time and investment.In conclusion, I wholeheartedly advise against engaging with Glofox. Save yourself the headaches, the heartaches, and the financial strain. Your business deserves better than this comprehensive failure of a company.

Reason for choosing ABC Glofox

Deceived and Disillusioned: The Unfortunate Choice of ABC Glofox -ABC fitnessThe decision to opt for ABC Glofox over alternative products is a bitter pill to swallow, one that has left me feeling deceived and profoundly disillusioned. The allure of promises, particularly the notion of substantial savings, clouded my judgment and led me down a treacherous path.I was told a narrative of efficiency, cost-effectiveness, and exceptional value that seemed too good to be true – and indeed, it was. The belief that I would be reaping significant financial benefits turned out to be a fallacy carefully spun to draw me in.The truth unveiled itself as I delved deeper into the abyss of ABC Glofox's offerings. The member database, payment processing, recurring subscriptions, and membership management proved to be fraught with issues and shortcomings that had been conveniently omitted during the sales pitch.The stark contrast between what I was assured and the grim reality before me is a testament to the level of misinformation that surrounded my decision-making process. The supposed "tons of savings" were nothing but an illusion, and I find myself burdened with unforeseen costs and a profound sense of regret.In retrospect, I am left to wonder how I allowed myself to be swayed by empty promises and grandiose claims. The stark truth is that ABC Glofox fell far short of delivering on their commitments, leaving me grappling with the aftermath of a misguided choice.My hope is that

Stephanie

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

GloFox has been such a better experience than other platforms!

My personal account helper, [SENSITIVE CONTENT HIDDEN], has been so incredibly helpful. She has gone above and beyond to help me be successful and to run my business more efficiently.

PROS

That if I have had problems arise while using glofox, the customer support I have received has been super helpful. They have spent as much time as is needed to help me make sure everything is set up and my questions are early answered.

CONS

There are a few tie ups that are inconvenient. Like, I cannot be listed as a trainer in classes since I am the administrator so I had to create a dummy account to get around that restriction. But the problems are minor and nothing to be super frustrated over.

Reasons for switching to ABC Glofox

There were so many problems with mind body, and they were much more expensive. They never seemed to care about helping a small business like myself get things figured out. Their customer service was nothing compared to what I have had with glofox.

Vendor Response

Hi Stephanie, Thanks for taking the time to leave your feedback. We are happy to hear that you are enjoying using Glofox. Thank you for the feedback on the platform also. Our product team is constantly updating and improving our offering so we will be sure to pass this comment on to the team. Yours in fitness, The Glofox Team

Replied March 2020

Karyn

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Content ahead of the curve

I have been using Glofox for quite some time now. I have seen the efforts to continue to improve the product as well as staying ahead of the curve with content to continue to educate the users on the updates and what is already in place.

PROS

1. Increased ease of use over the years 2. App usage 3. Helpful support

CONS

1. At times it can run slow 2. No option to have a client have funds in the account and use them for different sessions in a week (instead of creating custom packages)

Reason for choosing ABC Glofox

Discussions with customer service, I was able to meet with the staff in person when I visited Dublin many years ago

Vendor Response

Hi Karyn, Thanks for taking the time to leave your feedback. We are happy to hear that you are enjoying using Glofox. Thank you for the feedback on the platform also. Our product team is constantly updating and improving our offering so we will be sure to pass this comment on to the team. Yours in fitness, The Glofox Team

Replied April 2020