Gym Assistant

RATING:

4.59

(151)

About Gym Assistant

Membership Management Software for Gyms, Health Clubs, Boxing & MMA Academies, Personal Training, Fitness, Recreation & Swim Centers, plus Wellness. See at a glance, member's registration details, payment status, & attendance. Run a variety of membership & revenue reports. Member check-in & 24hr Access Control. Integrated POS software & equipment. With Gym Assistant's intuitive user interface, you will register new members in minutes. No monthly fees. You own it! Simple. Powerful. Affordable.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Gym Assistant Pricing

Please contact BioLogic directly for more pricing information

Starting price: 

$599.00 one time

Free trial: 

Available

Free version: 

Not Available

Gym Assistant invoice
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Gym Assistant Reviews

Overall Rating

4.59

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Gym Assistant

1 - 5 of 151 Reviews

katie

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2021

Simple, cost effective, useful

Debbie

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Happy Customer

PROS

It is very easy to use and has all the functions we need.

CONS

Nothing. I like everything in this software.

Reason for choosing Gym Assistant

It was more user friendly and more what I was looking for.

Vendor Response

Thank you for your supportive feedback. We are pleased to see you find Gym Assistant software simple to use and powerful too. We appreciate your business, thank you. - Gym Assistant

Replied December 2019

Debra

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2020

Gym Assist Software

PROS

The product helps with obtaining all aspects of accounting regarding sales. It is in depth, clear to understand and help full for tax reports.

CONS

The help button could have more answers instead of using the manual.

Reason for choosing Gym Assistant

Reviewing all options as well as electronic entry, Gym Assistant seemed to be something we could afford and understand. It has helped with the accounting more than we could have imagined.

Reasons for switching to Gym Assistant

More in line for what we needed for our business.

Vendor Response

Thanks for your feedback about Gym Assistant Software. Don't hesitate to reach out to our Support team for answers via phone or by email, we always respond and are glad to help. Thank you - Gym Assistant

Replied October 2020

Michael

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed December 2019

Gym assistant review

First 2 years were good. [SENSITIVE CONTENT HIDDEN] is amazing. I wouldn’t recommend using them in the future though.

PROS

While you’re under the paid customer support things are good. Questions get answered and software issues get fixed.

CONS

Once it runs out you get treated horribly. They don’t call back or fix issues with their software. Not what I’d expect after paying over 6k for their software.

Reason for choosing Gym Assistant

I haven’t switched because the cost is so high. I’m A small business and can’t afford to spend another 6k on software.

Vendor Response

We are glad to receive your feedback and so sorry you feel this way about us. We obviously did not take care of you somehow, and we sincerely apologize. Our Support team will reach out to you directly to see if we are able to help improve your experience using Gym Assistant moving forward. - Gym Assistant

Replied December 2019

Peter

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Happy Customer

It's been great. Perfect for a small / mid size gym such as ours

PROS

It's simple, I'm not over loaded with a bunch of bells and whistles that I won't use

CONS

The software is not stored online, or web based

Reasons for switching to Gym Assistant

Mind body was expensive, and had more than I needed

Vendor Response

We appreciate your overall positive feedback about Gym Assistant software. We are glad you find it easy to use as designed. Thank you for your business - Gym Assistant

Replied October 2020