About Gymcatch

Gymcatch is a booking and customer management solution that enables yoga, Pilates and dance instructors, personal trainers, gyms and fitness studios to take bookings and payments on web (including own-website), iOS and Android.

Sell pay-as-you-go, packages, courses and memberships with the ability to use wait lists, reminders, cancellation policies, promotions and much more to drive revenue. Add unlimited team members at no extra cost to further streamline your admin.

Gymcatch integrates with several third-party solutions, including Zoom, YouTube and Facebook making livestreaming easy. On demand content can also be added, enabling you to maintain an additional revenue source.

Gymcatch's feature set is industry-leading and suitable for businesses a...


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Supported Operating System(s):

Web browser (OS agnostic)

157 Reviews of Gymcatch

Average User Ratings

Overall

4.89 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(148)

148

4 stars

(17)

17

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 157 results

December 2021

Tanya from Next Level Ninjas

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2021

Exactly What The Industry Needs

Brilliant, wish I'd of found it sooner it would have saved A LOT of effort and multiple headaches.

Pros

Every fitness software I've used has been missing things and seems like it has been created by people not in the industry. This software is exactly what I've been looking for in one place and the community feature is simply amazing.

Cons

The ability to remove comments on the newsfeed and maybe be able to add photos not just text.

Reasons for Switching to Gymcatch

The community feature and the ease of use for clients, plus it looks WAY better.

Response from Gymcatch

Replied January 2022

Thank you very much for taking the time to write a review Tanya - we really appreciate it! Delighted to read we're meeting your needs and especially around the community Newsfeed / Messaging features. We've plans to enhance those over time including those suggestions too. Many thanks again, Ollie Director & Founder

December 2021

Julie from Bodyworks with Julie

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2021

Best customer service ever

My overall experience has been great. When I was setting everything up I had a few problems as I am no natural website designer and the customer service was amazing and extremely patient! I have had a couple of enquiries since and they have been dealt with extremely quickly and efficiently with an incredibly friendly manner. I feel like a valued customer rather than just a number.

Pros

The software is at an affordable price for an individual like myself who is just setting up. It has useful features allowing clients to book into classes and for me to alter their bookings or book them remotely as necessary. They can also pay for classes and be refunded as necessary. It is clear for me to see who is booked and who hasn't and also to change classes and class numbers very easily. I can also keep an eye on how often clients come and whether they need to renew packages.

Cons

I have accidentally put one client's names in wrong and cannot change it which I find mildly irritating!!!

Response from Gymcatch

Replied December 2021

Thank you very much for taking the time to write a review Julie, we really appreciate it. Delighted to read that the software is meeting your needs and our support team have been on hand as and when needed. Many thanks again, Ollie Director & Founder

August 2021

Louise from Louz Fitness

Company Size: 1 employee

Industry: Professional Training & Coaching

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

August 2021

Good easy app to use

Good

Pros

Like the ease of booking and colourful pages. Good for fitness use.

Cons

Having to pay. The tone it takes to organise classes

Reasons for Switching to Gymcatch

Easier to use

Response from Gymcatch

Replied September 2021

Thank you very much for taking the time to write a review Louise. We very much appreciate it and are pleased you like the ease of booking, page layout and fitness use case. Thank you too for the feedback on tone - always a balancing act to try to ensure clear, communicates power of system and not too technical! Please do send anything specific in relation to support@gymcatch.com, always very welcome indeed! Many thanks again, Ollie Director & Founder

October 2021

Amrit from Amrit T and T, Middlesex Shotokan Karate

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2021

GymCatch took the stress out of bookings

By taking care of bookings and PARQ’s - I can take care of actually delivering my classes and taking care of my clients. Embedding the app into our website was made extremely easy and functional almost immediately.

Pros

Introducing GymCatch took the stress of booking away along with chasing clients for payments and commitment to attend.

Cons

Clients contacting me to help them to use the app - perhaps make it easier for the client to as for GymCatch support.

Reasons for Choosing Gymcatch

More cost effective, and easy to navigate - good user experience.

Response from Gymcatch

Replied October 2021

Thank you very much for taking the time to write a review Amrit, we really appreciate it. Delighted to read Gymcatch has reduced your admin and increased client commitment. I noticed your client contact point - thank you for that. If there's anything specific you'd like us to look at please do get in touch via support@gymcatch.com. Feedback always very welcome. Many thanks again, Ollie

December 2021

Joanna from La Vida Yoga Uk

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2021

Easy, affordable system

Wonderful! Superb support and totally reliable app

Pros

This software makes booking classes, and courses so easy. I love the ability it has to offer online classes too and the efficient way it sends out links to these sessions. Highly recommend it’s a fraction of the price of other apps

Cons

When I first signed up there was no membership feature, but that has since been added. Excellent service

Reasons for Switching to Gymcatch

Cost

Response from Gymcatch

Replied December 2021

Thank you very much for taking the time to write a review Joanna, we really appreciate it. Delighted to read the software has met your in-person and virtual needs. Many thanks again, Ollie Director & Founder