Hello Club vs Mindbody

Hello Club has 21 reviews and a rating of 4.81 / 5 vs Mindbody which has 2133 reviews and a rating of 3.96 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.81 / 5 (21)

3.96 / 5 (2,133)

Ease-of-Use

5.0 / 5

4.0 / 5

Value for Money

5.0 / 5

3.5 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

December 14, 2020

March 11, 2021

Pros/Cons

  • Pros

  • It is very user friendly and being web based means I can use it from my phone anywhere in the world.

  • Very easy to use making the organisation of members and payment options for subs a breeze

  • Cons

  • Probably not enough fields to sign up Juniors with (unfortunately not all Juniors come from one family, so often we need the both parents' details).

  • The payment system. Banks are still advising their customers no to use POLi. It would be good to have a page showing who has booked a month in advance like the old system.

  • Pros

  • I absolutely love this this software. I’ve used it at multiple jobs I’ve had. It’s super easy to navigate and makes our jobs easier.

  • Awesome customer service! The rep is the best!

  • Cons

  • Customer service is mostly good but inconsistent. Pricing is slightly on the high side. I pay about $105 a month.

  • Only complaint is the desktop website, it's a bit messier and harder to use, but they have a great app so it makes up for it.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos