Hello Club vs StarChapter

Hello Club has 21 reviews and a rating of 4.81 / 5 vs StarChapter which has 460 reviews and a rating of 4.31 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.81 / 5 (21)

4.31 / 5 (460)

Ease-of-Use

5.0 / 5

4.0 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

December 14, 2020

January 21, 2021

Pros/Cons

  • Pros

  • It is very user friendly and being web based means I can use it from my phone anywhere in the world.

  • Very easy to use making the organisation of members and payment options for subs a breeze

  • Cons

  • Probably not enough fields to sign up Juniors with (unfortunately not all Juniors come from one family, so often we need the both parents' details).

  • The payment system. Banks are still advising their customers no to use POLi. It would be good to have a page showing who has booked a month in advance like the old system.

  • Pros

  • Support is very good and very user friendly to use.

  • The software is fairly easy to navigate and the customer support is fantastic!

  • Cons

  • The only negative is that the new version was rolled out before the documentation was ready. But the system is so intuitive that it wasn't an issue.

  • Some of the features are not always intuitive to find/update, but the knowledge base and the support team does help make up for that.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos