--- title: "MemberMax Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MemberMax. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MemberMax is a good fit for you!" source_url: "https://www.softwareadvice.com/membership-management/membermax-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / [MemberMax](https://www.softwareadvice.com/membership-management/membermax-profile/) / MemberMax Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/membership-management/membermax-profile/) Reviews # MemberMax User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 10 ### Secondary ratings - Ease of use: 3.8/5 - Customer support: 4.6/5 - Value for money: 3.4/5 - Functionality: 3.6/5 ### Rating distribution - 5 stars: 4 reviews (40%) - 4 stars: 3 reviews (30%) - 3 stars: 3 reviews (30%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## MemberMax customer reviews Showing reviews 1-10 of 10 (page 1). ### Good Review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The software has many features that meet our membership needs. #### Cons Very specific training is needed to use the software. It is not intuitive. --- ### MemberMax User - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. There customer services is the best! I can't say enough about them. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It fixed our needs. We have been using MemberMax for over 10 years and it has been very useful to us. #### Cons The appearance of the program is not has sexy has others. --- ### Review of MemberMax Database System - Overall rating: 3/5 - Reviewer: Jovan D. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The fact that my programmers can create reports for my needs that I can pull from the system. #### Cons It is an off the shelf system that is not as customizable as I would like. Being forced to fit your information into a system that you cannot really change is a difficulty. There are a ton of ways to pull the same type of information which can get confusing. I believe this is unnecessary and should be better streamlined. The conference area is convoluted and again, not customizable. My organization had to utilize another company/ software so that we would be able to handle registration processes for our events by our standards and on our terms. --- ### MemberMax Software Review - Overall rating: 4/5 - Reviewer: Ross W. - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Keeping track of our data and merging it with the website is of great value. I can update data using the 4 D software or update data directly on the website as well. Technical support is fast and efficient. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The database and website work well together. When a member updates their profile, everything across the entire system is updated in real time. #### Cons Inconsistent data entry with DATE fields. ie: 10/16/2018 In some places, I have to enter the slash marks myself while in other places, the slash marks are automatically entered. Also, some places, you enter in the 4-digit year while in other places, you only enter the 2-digit year. --- ### Phenomenal product - Overall rating: 5/5 - Reviewer: Duncan T. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: January 2014 - Review source details: This review was submitted organically. No incentive was offered I've been working with DBMS products for over a decade, and with Association Management Systems for the last five; MemberMax is the best I've worked with to date. It's flexible, powerful, and offers enterprise-level functionality at small-to-medium business pricing. Unlike most other server-based AMS products, MemberMax isn't modular. You don't have to pay extra for the website component, or the communications component; you get the whole product out of the gate. While it does have its own built-in reporting system, it also easily exports directly into Excel; no 3rd party reporting tool required. For an Excel-hound like me, this is a dream come true. It's not perfect; the user-interface takes some getting used to and won't win any beauty contests. The internal nomenclature and terminology can sometimes be a bit confusing. But those are training issues that can be easily overcome. Overall, we are extremely pleased and impressed with MemberMax, and Impact Solutions is a company who's easy to work with, and clearly desires to build successful long-term relationships with their customers. If you want to maximize your AMS bang-for-your-buck, MemberMax will not disappoint. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### Great for members, difficult for staff - Overall rating: 3/5 - Reviewer: Michele W. - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros We love the integration to our website and the experience for members to make dues renewal and event registration easier. #### Cons When we were looking for a database, cost was a big factor and we had multiple calls about the customization we would require. When the proposal was presented we thought everything was included. We spent at least an additional $15,000 over the proposed amount. The database is also not as easy to navigate for accounting purposes and tying into Quickbooks that we thought it would be. --- ### MemberMax - Great for Accounting! - Overall rating: 4/5 - Reviewer: Cecilia F. - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of use for processing and recording payments. #### Cons The lag times and sometimes it can be hard to run reports. --- ### Easy to Learn and Use - Overall rating: 5/5 - Reviewer: Tonya J. - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm able to compile statistical information and view member information in a timely fashion the majority of the time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The ability to use and how simple it is to learn. #### Cons It's slow at times and freezes a lot. There are a few glitches in the software. --- ### Manager - Overall rating: 4/5 - Reviewer: Phil J. - Product usage: Used unspecified for unspecified - Reviewed: April 2013 - Review source details: This review was submitted organically. No incentive was offered I would recommend MemberMax. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros Very easy to use. Can search anything and everything. Customer Support staff are excellent. I actually get to talk to someone! #### Cons I don't really see any downsides to the product that I can testify too. --- ### Excellent Database Design - Overall rating: 5/5 - Reviewer: John S. - Product usage: Used unspecified for unspecified - Reviewed: February 2013 - Review source details: This review was submitted organically. No incentive was offered Very pleased. Would recommend it to others. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros - very intuitive, very easy to use, clear and simple - even for non-techie types - robust database, good overall design #### Cons None that I can think of. --- MemberMax Reviews, Pros and Cons - 2026 Software Advice