MemberMouse vs Vagaro

MemberMouse has 40 reviews and a rating of 4.68 / 5 stars vs Vagaro which has 2825 reviews and a rating of 4.72 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.68 / 5 (40)
4.72 / 5 (2825)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 28, 2021
September 29, 2022
Pros/Cons
  • Pros

  • It's great to be able to block off certain posts and blog categories that I want to keep only for paid members. I love how it helps members upgrade their plan and have the cost applied retroactively.
  • Membermouse was easy to integrate on our Wordpress site and customize to our needs - online training videos/documentation were very helpful.
  • Cons

  • My biggest complaint with Membermouse is the way it handles 'Cancelled' or 'Expired' memberships.
  • I have had all manner if error including customers recurring billing just stops, double payments we've had to refund, and other errors. It is a gigantic plugin so updating can cause issues.
  • Pros

  • The software is user friendly. Between the numerous integrations and the app I and my clients have been very satisfied with the ease of use.
  • I love that there are many benefits for clients, easy tutorials and for the most part Spa friendly.
  • Cons

  • I have a hard time Seeing my credit card charges that I pay , and i cannot figure out how to change my routing information. So some things could be designed clearer.
  • If an error is made in the transaction, the program is not allowed to cancel.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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