Ratings & Reviews

Overall Rating

4.73 / 5 (256)

4.73 / 5 (2,112)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

November 20, 2019

February 20, 2020

Pros/Cons

  • Pros

  • The staff is very supportive, responsive and helpful. We had a specific idea for our campaign, brought it to the Member Planet team and they helped make it a reality!

  • Ease use for mass communication. The software has enhanced communication with the organization's membership

  • Cons

  • Inability to manage members by bulk. Absolutely terrible tech support or responsiveness to customer needs.

  • I don't have any issues with this tool as of now

  • Pros

  • I've used a few spa booking systems and this is the best!!! so easy to use and set up. Literally point and click and you are up and running! I love it!!!

  • I love every feature of this service! The website builder is amazing and even though I haven't switched over for the credit card processing yet, I will be doing that very soon as well.

  • Cons

  • It is very customizable, but it would be nice if they offered packages for added features instead of paying a la carte.

  • The software is a bit bulky in style. The user interface would definitely use a facelift (especially the calendar). Closing up the day in relation to payment processing can be a bit confusing.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots