Ratings & Reviews

Overall Rating

4.73 / 5 (256)

4.35 / 5 (203)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

November 20, 2019

February 20, 2020

Pros/Cons

  • Pros

  • The staff is very supportive, responsive and helpful. We had a specific idea for our campaign, brought it to the Member Planet team and they helped make it a reality!

  • Ease use for mass communication. The software has enhanced communication with the organization's membership

  • Cons

  • Inability to manage members by bulk. Absolutely terrible tech support or responsiveness to customer needs.

  • I don't have any issues with this tool as of now

  • Pros

  • Support team is great, and really helps in the on boarding process. They are very fast in response time and give many options for helping solve situations.

  • Extremely user friendly. I could figure out how it worked quite easily and i am not a tech Wiz which I found to be quite pleasing.

  • Cons

  • I think emailing clients out of the ZenPlanner could be a bit better designed. The function itself works but it's not as simple to use as the rest of the system.

  • The app looks and feels a little dated. The browser experience is better, but could also use some fresh designs so it doesn't feel like a legacy product.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots