All MemberPress Reviews

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Christina

1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2021

MemberPress Courses

User Profile

Aaron

Verified reviewer

Leisure, Travel & Tourism, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

All of the power and options, with much less hassle

MemberPress controls access to back office functions for contractor sales agents. It allows me to ensure that agents under contract have access to some parts of the site, agents who are no longer under contract but still have unsettled business can still access a smaller subset of the site, and agents considering entering a contractual relationship can be given person-specific access to a different discrete set of pages to help them make their decisions and fill out contract forms.

PROS

I was able to set up MemberPress on a somewhat complicated WordPress multi-site setup with a minimum of issues (those that did crop up were my own fault). Configuring multiple membership levels and controlling access by membership level was well-explained and easy to implement. And it was, by far, the easiest of the membership plugins I experimented with to get set up to handle membership payments.

CONS

Processing payments on the visitor end was easy enough, but managing the payments on the back-end can be confusing. Automatic renewal is only possible via subscription payments, and I couldn't find a way to override this to facilitate entry of annual subscription payments received in other ways.

Reason for choosing MemberPress

MemberPress offered more transparent pricing and included the features I needed, without having to pay for "upgrades" for each feature. Integration of PayPal payment processing, including subscription payments, sealed the deal.

Reasons for switching to MemberPress

WPMU retired Membership 2 Pro, and the last update to the plug-in created an incompatibility with aspects of my site.

Heather

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Everything You Need For Your Membership

When I switched to Memberpress, I wanted a member dashboard that linked to my course, live events, facebook group, and had room for featured content. I am very pleased I made the switch. I also wanted to be able to sell membership tiers.

PROS

There are a lot of moving parts in a membership, and MemberPress covers them all. It even includes customizable email templates that are sent out for a variety of communication needs, including membership renewal, reminds them that their credit card is about to expire, etc. I also love that it does not tie me to a certain design, and that I can use my own templates and CSS.

CONS

I felt that there was a lot to learn for onboarding, but such is the case with robust software. Their online articles and videos are very helpful however.

Reason for choosing MemberPress

Design, automated emails, ability to integrate other wordpress plugins and build out my course the way I see fit.

Reasons for switching to MemberPress

I liked Teachable, but there were so many more features in Memberpress, and I had the option to design within a different wordpress template that I find more elegant than Teachable.

Devan

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed August 2021

Good, but the fact there's no editor built-in...

For the price they're charging and this being a WordPress tool, I expect some sort of appearance / form style editing to be built-in. I was really disappointed to discover that I'd basically have to code much of the appearance and stylistic settings. This makes it really hard to optimize for conversions. With me not being that good at CSS, this also means I'll have to hire a CSS dev to make MemberPress more user-friendly and conversion oriented. There are basically NO appearance editing features built-in, and I find that extremely disappointing.

PROS

Inclusive of just about everything you need to run a membership website

CONS

No built-in appearance editing. For the price they're charging and the fact that this is an annual membership, that should definitely be built-in. There are WP tools that cost WAY less that have appearance editing built-in.

Reason for choosing MemberPress

Seemed to be the most inclusive of the features we needed. Support seemed good.

Vendor Response

Hello Devan, Thank you for taking the time to share your review with us and Capterra community. Though it's always disappointing to learn that a customer has had a negative experience, we consider these times an opportunity to focus on how we can improve. If you'd like to further discuss your concerns and suggestions for built-in appearance editing, please contact us at outreach@caseproof.com. Again, thank you for your review, and we do hope that we can work together to find a solution to your problem. Sincerely, MemberPress Customer Support

Replied August 2021

Ian

E-Learning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Helped pull me out of poverty!

Loved it!

PROS

Memberpress is a membership plugin on steroids. There is no comparison. I went from living on $10,000 a year to earning a living and supporting a family through the Memberpress plugin alone. No other paid Wordpress plugins. Paid $25 a month for Converkit and just created content and marketed really hard. Memberpress is way better than things like Teachable or Thinkific because everything is on one site. Most people who are making a difference in the world want everything in one place. Free info, paid stuff, and fun content. The ethical way to promote content in 2022 is to release a ton of free stuff and let people come into your courses or membership without the cohort scarcity scare tactics. Memberpress makes that really easy. The integrations are great on Memberpress. I use the Convert Kit, Beaver Builder, and a couple other integrations and they work fine. Now I will go into some other membership plugins. Paid Membership Pro is wonky and doesn't give you the same freedom. I run a Paid Membership pro site (because their Discord integration is the most important part of the membership) and everything other than the Discord integration is worse. Learndash is a better LMS but their registration, payment, and member management is an absolute nightmare. If you use Zapier for a Discord integration and Memberpress Courses (about 85% as good as LearnDash LMS for courses but makes up for that in so many different ways) all the pro's for other companies listed above are obsolete.

CONS

It's a bit barebones. But, that gives you the freedom for total customization. If you're trying to make money on Wordpress in 2022 you need to have Ux/Ui skills or pay someone who does.

Reasons for switching to MemberPress

Terrible payment systems, customers couldn't reset passwords or cancel, and couldn't restrict content like I wanted to.

Jason

Marketing and Advertising, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Great Membership Management System for your WordPress Website!

Great! Love the product for what it does. I recommend it to many people!

PROS

Love how easy it is to set up and turn your WordPress website into a membership website.

CONS

One of the issues I found with their course creator. I was having some issues accessing the page (was showing error messages). As well, if you delete a lesson from the main course curriculum (rather than the right side lessons list), record of that page remains on the sitemap. I've received a 5xx server error from Google as a result. MAKE SURE YOU DELETE LESSONS FROM THE SIDE LESSONS LIST.

Reason for choosing MemberPress

Because it was a plugin I could install and turn my existing website into a membership website. I didn't like hosting it on other platforms (Kajabi, Teachable) – as well, I like how it offered unmetered pricing. For example, MemberMouse tiers it at 1,000 members and increases the price based on that.

Reasons for switching to MemberPress

I wanted to build a membership site on my own platform. Patreon is where I started, but realized I would be spending a LOT in fees with the percentages Patreon takes from membership fees. MemberPress fit the bill for a WordPress MMS solution. Great product!

Wilson

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

MemberPress Review

Overall, I generally like MemberPress over other membership platforms for the fact that it is standalone and is censorproof

PROS

MemberPress is the ultimate plugin for monetization of content without the fear of censorship or third party control ( Read: perfect Patreon alternative). It's extremely easy to set up login pages and membership levels. I can also just put specific content on my site under paywall. Recent addition of MemberPress courses that allows me to price different parts of my course and let my website work for me is the ultimate reason I permanently switched from Patreon. It's a plugin, so they'll probably never censor me.

CONS

I am yet to find anything poor about the plugin otherwise I would definitely have put that here.

Reasons for switching to MemberPress

I can host MemberPress directly from my site thus is unlikely to censor me unlike Patreon where I might be working as long as their terms don't change.

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Outstanding Features! Superb Support!

It solves the need of our organization with course and membership management. No plugin in WordPress yet can do such as of writing this review.

PROS

The 2-in-1 feature of Course and Membership plugin for WordPress is very convenient for setting up our course site. The support is also outstanding and helps to solve the errors quickly.

CONS

The limitations in course completion. However integration with other features like gamepress is great

Reason for choosing MemberPress

No need to purchase separate license for membership and course plugins

Reasons for switching to MemberPress

We need to purchase other license for course and membership plugin. So we stick with one plugin that can do both.

Veronica

Verified reviewer

Education Management, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2021

The course add-on is simply the best

PROS

After struggling for months (and at each and every WP update) with a different LMS plugin, I finally transferred all my courses on MemberPress. I cannot tell you how much everything changed in better, I have now no more issues and finally I can manage all my courses and memberships from one and plugin! I love this add-on.

CONS

I don't have any complaint, especially after the Elementor integration now MemberPress seem to have all the elements and qualities I wished for.

Reason for choosing MemberPress

I found many good reviews and decdided to give it a go, especially because I was offered free cancellation within 30 days from purchase.

Marie

Verified reviewer

Writing and Editing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed December 2020

After Much Research, It Was a Great Choice

I love having my membership site ready to go without weeks of work to get there.

PROS

I liked how easy it was to put my private pages behind a paywall. It was quite user friendly.

CONS

I did have some difficulty adding Stripe and Paypal and lacked confidence that it all worked, but in the end it did! Also, it did not integrate with my email provider, SendinBlue.

Reason for choosing MemberPress

It had the highest ratings among Wordpress-sponsored programs.

Stephanie

Verified reviewer

E-Learning, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Best membership platform I have ever used

This software gives me the control to make my membership site be what I want it to be instead of being held hostage by what is available

PROS

It is pretty easy to figure out, I love having complete control instead of having to abide by other platform's rules as well as living without features I want. I have tried numerous other platforms & always hit a wall with the options I want but with memberpress I can create all I want!

CONS

Had trouble getting it uploaded to my site but I contacted memberpress & they took care of it for me.

Reason for choosing MemberPress

Memberpress had the features & flexibility I wanted

Reasons for switching to MemberPress

Wanted more flexibility to do what I wanted with my membership

Joseph

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Robust membership plugin

Very smooth experience

PROS

It's effortless to use. I just follow the videos and instructions on setting up certain features. It has most of the things we want for a membership plugin. If I stumble into a problem, their support department is very much willing to help, and they answer at once. The pricing point is too high; there should be different entry levels. I am administering the account under [SENSITIVE CONTENT HIDDEN]

CONS

The pricing point is too high; there should be different entry levels. I am administering the account under [SENSITIVE CONTENT HIDDEN]. There's a bit of complication when using a caching plugin and CDN service with this. You have to remember to follow the instructions if you do have those plugins to help improve the website's performance as it can provide some frustrations. Clearing the cache is always the key to resolving issues.

Reason for choosing MemberPress

It provides a lower price point than LearnDash, it has better reviews and more features.

Miles

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2020

Best Software In Its Class!

I use MEMBERPRESS. It does everything you could want and more. I run a subscription based video site. User buys a subscription to my exclusive content on a 3 month basis, or a year long basis. Credit card processing is handled by any number of services. Content is protected 6 ways from sunday. NO ONE is getting access to my content. No one. I use Amazon S3 as the video host, so with another plugin, you can virtually run a video content site, with no load on the live server whatsoever. All the video is pulled from amazon and piped through to the user’s browser request at whatever speed they can handle. Memberpress makes this simple and painless with it's own S3 Access Plugin. Basically I write an article, post a video and attach it to the article. When a user comes to the page, they see the article and the video. Amazon hosts the video, and memberpress protects the content from unauthorized access. The cool part about this is that MemberPress only shows the user what I want them to see in the article. IF they’re a free user, they see X, if there a gold user, they see Y, if they’re a platinum user they see Z. Billing, and All other transactions happen seamlessly, if I need to see a transaction I can. I can cancel or hold any individual or all transactions from the admin screen. If I want to market directly to a group, I can. If I want to send out mail to a long mailing list of users, I can do w/ a built-in 3rd party tool. This thing has so many features, it's crazy.

PROS

The ease and timeliness with which I was able to set up a paywall for my instructional videos as well as to set up payment tiers, and payment services that were exceptionally painless. Really the only tedium with MemberPress is having to collect the cash. If it did that then I'd be happier.

CONS

This a small thing, and it really is tiny, when needing to pull a user account, and look at it, it would be nice if I could look at the user account from the USERS list to see their full access and what their capabilities are. It's one more step that you ideally don't want to have to do.

Reason for choosing MemberPress

Again, ease of use and price, and the feature set.

Reasons for switching to MemberPress

Ease of use and price and feature set.

Maggie

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Robust Membership plugin for Wordpress

Overall, MemberPress is a really versatile and useful plugin for building a membership site and has lots of great features. We've found it to be a good fit for our business and are happy with it. Customer service is always fast and friendly if we have any questions or problems.

PROS

It's really easy to set up rules for which members can access what content. Our particular site offers downloadable resources, so Members are able to access all pages, but certain resources are only able to be viewed and downloaded by Members of specific membership levels. Once we set it up the first time, it has worked wonderfully and makes uploading new resources for various membership levels very easy. The plugin is also fairly easy to adjust to suit our needs with very little coding knowledge needed. Most features are already included and it's just a matter of selecting them.

CONS

We offer a different annual price every year for new members, but old members continue to pay the price they first signed up with. At the moment, the 'Membership path' (going from free to paid, or paid down to free, for example) only allows a certain membership to be used once in paths. It would be much simpler for administrators if they could use a membership level in more than one path. As it stands for us, members who have signed up in previous years do not automatically go down to the free version if they stop their paid version. They simply cease to have access and we have to manually give them free access.

Lynne

Non-Profit Organization Management, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Easy to Set Up

We have been able to set up different membership levels and prices.

PROS

Our volunteer IT team at our nonprofit noted how easy it was to set up. We have been using it for over a year and are very pleased.

CONS

We don't have anything negative to say. It's been a great experience.

Reason for choosing MemberPress

Better nonprofit pricing

Reasons for switching to MemberPress

Better nonprofit pricing

Abhiraj

E-Learning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Easily Create a Membership Website

In general very happy with Memberpress.

PROS

Love how easy it is to set up memberships. Love the rules and partial access rules feature. Love its integration with Convertkit and Stripe and Divi etc.

CONS

Adding users manually to a membership is a bit complex - you have to add a subscription and then a transaction to it. That process can be made smoother. Also, the documentation can be a little more detailed, especially to find relevant stuff.

Michael

Design, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2021

Easy to use with plenty of features and great for developers

My overall experience has been great and i would highly recommend this product. i will also use it on my other future client sites.

PROS

I am using Memberpress in conjunction with its addon 'Corporate addon' to allow my users to create teams, with parent and child accounts. This plugin is brilliant in what it offers out of the box. It is very easy to configure and as a developer is easy to work with.

CONS

There is a fair bit of trial and error to get to what you need it to do, however I would consider this normal anyway. I did find it hard to work out if you can restrict users to only one membership or not and will need to ask support directly for this information. IF you cannot add such a restriction, i would consider this a negative. It is a little on the expensive side (at full price the cost of the pro version would come in at $2995 over the course of 5 years)

Reason for choosing MemberPress

I felt that memberpress had more to offer out of the box and was easier to work with as a developer. I also didnt want to be tied to woocommerce.

Reasons for switching to MemberPress

I felt that memberpress had more to offer out of the box and was easier to work with as a developer. I also didnt want to be tied to woocommerce.

Eric

Online Media, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2021

MemberPress easy for Membership

PROS

Very easy to set up even though it is very robust.

CONS

Sometimes I can't find check boxes and I have to search around for them. A system tree that is searchable would be nice.

Reason for choosing MemberPress

YES

Reasons for switching to MemberPress

Drip option and more tools

Ryan

Architecture & Planning, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE