--- title: "MemberSpace Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MemberSpace. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MemberSpace is a good fit for you!" source_url: "https://www.softwareadvice.com/membership-management/memberspace-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / [MemberSpace](https://www.softwareadvice.com/membership-management/memberspace-profile/) / MemberSpace Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/membership-management/memberspace-profile/) Reviews [Alternatives](https://www.softwareadvice.com/membership-management/memberspace-profile/alternatives/) # MemberSpace User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 69 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 5/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 63 reviews (91%) - 4 stars: 5 reviews (7%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It's a great payment gateway solution to protected content or membership pages whilst keeping everything on your own website for full control. - I recommend this to my clients a lot as it's a really affordable way to get started with a membership or paid content. - I love how easy it is to set up and that your content is properly protected. ## MemberSpace customer reviews Showing reviews 1-25 of 69 (page 1). ### Perfect compliment to your Squarespace site - Overall rating: 5/5 - Reviewer: Joseph C. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Software is super easy to install and comes with a ton of features that allow you to customize it to your site. The tutorials are helpful, and the customer service is OUTSTANDING! #### Cons Seriously, any little glitch we encountered, we were able to solve using the awesome customer support team. --- ### Tested every membership software out there... this is the one that worked! - Overall rating: 5/5 - Reviewer: Shan P. - Verified reviewer: Yes - Industry: Online Media - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Amazing. Their customer service is top notch. Their software never lets me down. IT JUST WORKS. They are constantly improving things. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The thing that I liked most about this software was that every step of the customer flow process was thought through. It was one of the only softwares that I tested where they had an extremely simplified sign up customer account process. It seemed like every single other software out there added so many unnecessary pages for the customer to make it through. It feels like they really wanted to help you get less emails from lost customers. #### Cons I really... like REALLY dislike Squarespace. It's one of the most blocky and limited site building platforms out there and I literally only have a SS site because I wanted to use Memberspace. I gave up on being my own site administrator because I wanted to spend time on other parts of the business... So I ditched Wordpress. I found absolute bliss with the new Wix sites. I've been doing online business since 2005, and Wix has changed my life. So I literally have 2 sites JUST so I could use Memberspace and have it jimmy-rigged to connect my membersite to my homepage site at Wix. I'll be using their Wix integration when they get that going. 2nd thing... the lack of Payment options has been hard. I've had countless people at this point tell me they can't use my product because we don't have PayPal. So that would be nice. #### Reasons for choosing MemberSpace Simplicity of the pages for the customer sign up and account management. --- ### Memberspace Review - Overall rating: 5/5 - Reviewer: Denise M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered Good software, Great price, excellent customer service. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I needed to make a secure members-only area to store my classes and years ago, Memberspace was the only software company hooking up to Squarespace. I totally rely on Customer Support. Big thanks and shout out to [SENSITIVE CONTENT] who really helped me this week!!! #### Cons Honestly-no complaints. I do miss being able to call someone at Memberspace on the phone for support, instead of texting, which is how customer support used to be. I have not been on a weekly chat, however, because you have to make an appointment one week in advance. #### Reasons for choosing MemberSpace Because I set it up years ago, and it still works. Squarespace has its own Members-only area now, but I have not checked it out, and will stick with Memberspace. --- ### The absolute best - Overall rating: 5/5 - Reviewer: Margaret A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, I'm incredibly impressed with its simplicity and functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MemberSpace was SO simple for me to set up and manage on my own. Their stellar customer service is UNMATCHED. Thank you for keeping me afloat during the pandemic as I embarked on building and launching a digital, on-demand yoga library. I LOVE MemberSpace! #### Cons The only times I ever hit a snag, I had someone from MemberSpace contacting me within 10 minutes. #### Reasons for choosing MemberSpace It was recommended to me by a yoga studio utilizing it for the same reason! --- ### Improvements galore! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered I can turn my SS website into a membership site without buying something like Kajabi, WordPress with their membership site plug-ins or some other tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As a Squarespace user for over ten years, one of the biggest perks to MemberSpace is that it is designed perfectly for SS. It has turned my SS websites into powerful membership sites with easy to use interfaces and features. #### Cons There are next to no cons, but making the analytics more robust is something MemberSpace is continually working on. The biggest challenge for membership sites and courseware is to KEEP MEMBERS ENGAGED. It's hard to know when you need to do that unless you know who has dropped off and who has low usage. MS is getting better and better at making analytics work for users. --- ### Great customer service - Overall rating: 5/5 - Reviewer: caryn d. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Just when you thought customer service was dead, here is Memberspace. never underestimate a kind and helpful email in a timely manner. They keep my business running! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very user friendly and the employees are incredibly helpful. #### Cons I wish I could manipulate the reports a bit more, but I know they are always working on updates. --- ### Great Customer Service - Overall rating: 5/5 - Reviewer: Christine D. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Very happy with my overall experience with MemberSpace. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integration with my SquareSpace site was easy. Customer service is great. No major issues and minor issues have been handled quickly. #### Cons I would like to see more customizable features added to the New Page Notification emails. #### Reasons for choosing MemberSpace More features. --- ### Customer support - Overall rating: 5/5 - Reviewer: Katie D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Great so far!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [SENSITIVE CONTENT]was SOOOO super helpful in answering all of my questions in full and detailed responses. Her reply was so quick as well. I really really appreciate the time spent to help me out! #### Cons I just wish i was able to sort my users a little better. but that could also be on me to look into it more #### Reasons for choosing MemberSpace Came recommended to me --- ### I LOVE MEMBERSPACE! - Overall rating: 5/5 - Reviewer: Christina G. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered I have a membership program for my community and it helps to have a low cost option where I can facilitate with my members as well as keep track of my payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I LOVE that it integrates with my already awesome website. I also love that their customer service is AMAZING! They do instant message, email and PHONE!!! #### Cons None to comment. The customer service is amazing. --- ### I've had a really great experience with the MEMBERSPACE software. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Product usage: Used daily for less than 6 months - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of the software the most. I also like customer service. They're very helpful and take suggestions on enhancements seriously. #### Cons I don't really have any cons besides the fact that I would love to be able to integrate an affiliate program with my membership site. --- ### MemberSpace makes managing my membership community simple. - Overall rating: 5/5 - Reviewer: Deanna M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered I've been very pleased. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease in back end automation and ability to customize. I also like the flexibility in the pricing plans. I like being able to connect it to my website. #### Cons Right now, I'm having trouble with migrating my paid members to my new website - for some reason they are not being charged since moving them over. I'd also like the ability to send emails to my members through MemberSpace. #### Reasons for switching to MemberSpace I wasn't pleased with the Mighty Networks functionality. #### Vendor response Thanks Deanna for your kind words :) Just FYI regarding your question about why your migrated members were not being charged yet - that is because they were on an existing subscription with a 12 month interval between payments. Replied June 2020 --- ### Best no-code tool to build and manage memberships on your site! - Overall rating: 5/5 - Reviewer: Goutham B. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Great product. Awesome customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of setting up and deployment. Setup multiple member plans and sync with Stripe for payments. Best and all-in-one tool. #### Cons So far nothing. I am super comfortable with all the current and upcoming features. #### Reasons for choosing MemberSpace Member space works with Notion and others don't. --- ### Awesome! - Overall rating: 4/5 - Reviewer: Rachel W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Awesome customer service. Easy to integrate with website. I recommend it to other online entrepreneurs all the time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that this is an affordable and easy to use software. #### Cons No complaints. Great for my small business. #### Reasons for choosing MemberSpace Integration with Squarespace. --- ### A great membership/paid content solution - Overall rating: 5/5 - Reviewer: Sammy P. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered I love how easy it is to set up and that your content is properly protected. The customer service team are amazing - not only helpful but thoughtful too. I highly recommend using MemberSpace. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a great payment gateway solution to protected content or membership pages whilst keeping everything on your own website for full control. I recommend this to my clients a lot as it's a really affordable way to get started with a membership or paid content. #### Cons There's a little bit of a learning curve and found the process of adding my clients a little confusing at first. --- ### Great customer service - Overall rating: 4/5 - Reviewer: Clara C. - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered Until now the service was good, it is easy to use. The only problem I face is that for some things it could be a bit more sophisticated (invoice looks not very nice and lacks information). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - easy to handle / usability is easy - easy to integrate with squarespace - great support on any question - you usually get a response within an hour and not only link to help pages but actual responses #### Cons - Not enough flexibility: I cannot amend invoices (which is necessary for the German market) which needs quite a work around with an API to a billing software. Other services such as teachable (if you are doing an online course) have this already integrated #### Vendor response Hey Clara, thanks for the feedback! We are actually launching a new feature soon to allow you to amend the invoices. We'll let you know when it's ready :) Replied August 2018 --- ### Great Customer Service! - Overall rating: 5/5 - Reviewer: Nicole V. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MemberSpace answered our questions quickly which allowed us to implement the software seamlessly. #### Cons There is always room for more customization options --- ### Absolutely love this platform - has everything I need - Overall rating: 5/5 - Reviewer: Courtney D. - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered Ease with implementing my membership program with my website. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support team is so quick and thorough, and all of the customizability I need for my membership programs is available through this platform. It's simple, user friendly, and easy to figure out! #### Cons The only con is that I'd like an option to make different "drip" lengths for the same member page depending on the membership that utilizes it. For example, one membership I like to drip the pages one week at a time, but for another membership I'd like the pages to all be available at once. --- ### First Timer - Overall rating: 5/5 - Reviewer: Gigi H. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate the trial - as it is allowing me to test an idea before incurring all the costs. Further, so far everything is great! MamberSpace has enabled me to make my idea a reality - and build a fairly quick MVP. #### Cons I'm happy with everything so far. Looking forward to doing more customisations and integrations. --- ### I am blown away at how easy MemberSpace is to use! - Overall rating: 5/5 - Reviewer: MJ H. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered OUTSTANDING! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The tutorials are outstanding. The written step-by-step plans are accurate. Just everything is so easy to use! #### Cons Nothing....I LOVE everything about my experience and what you have developed. #### Reasons for choosing MemberSpace No...it was recommended by Squarespace, so I went with it! --- ### Member space review - Overall rating: 5/5 - Reviewer: Ali P. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered Amazing!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've only been using Member space for about a month and the customer service is unbelievable. I've never had such quick and useful information via email from a provider in my life #### Cons Memberspace terms are sometimes unfamiliar to people who are not technologically advanced - eg. creating a coupon was kind of tricky if the option doesn't suit you, it's hard to know what to choose --- ### Excellent Customer Service - Overall rating: 5/5 - Reviewer: Bryton O. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered Kind, quick, and helpful; the customer service has been some of the best that I've ever received from a business service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integrating the software is extremely easy and it's easy to customize. #### Cons The setup was a little bit forced. I wasn't ready to create memberships right off the bat since I'm in the early stages of creating this business and my website. I would've appreciated some flexibility with the setup process to start without creating member plans and adding more websites. This wasn't a big issue. --- ### Very Affordable - Overall rating: 5/5 - Reviewer: Kameron M. - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered The software is intuitive, the directions to get started are easy to follow, staff is easy to reach and they seem to care about the customer. Thank you guys!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You have a free trial until you get your 5 subscriber!!! #### Cons I like the software currently. It is awesome! --- ### We've switched our website membership platform to MemberSpace and have been very happy with it. - Overall rating: 5/5 - Reviewer: Bill D. - Product usage: Used weekly for less than 6 months - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is very user friendly. MemberSpace customer service is second to none; responsive, efficient and available via chat or phone. #### Cons The coupon codes are a bit troublesome as currently devised. However, the team at MemberSpace was very professional in explaining the reason and told us that they've added it to their list of possible updates in the future. --- ### Not just a paywall for content - membership sales and more! - Overall rating: 5/5 - Reviewer: Bob P. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Really easy to implement on an existing site with no coding knowledge required. Membership sales, communication and account management in one easy interface. #### Cons Reporting is a bit limited but this has improved significantly with the new dashboard #### Reasons for choosing MemberSpace Integration and customisation was simpler and pricing was more competitive for our use case. --- ### Just use MemberSpace. Don't look anywhere else. - Overall rating: 5/5 - Reviewer: Kyla L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered I coach a triathlon team. I bill my athletes monthly. I have a library of training plans and resources that I need to have available only to paying athletes. Memberspace does all of this! I host all my files on my website. Memberspace puts a padlock on the "athletes only" pages. And it swipes their credit cards every month for me. It really is a one-stop place for everything the back end of my business needs! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Memberspace offers recurring payment plans that are AMAZING in their billing dates, ability to pro-rate, and ease of use. The customer service and technical support can't be beat. You never feel talked down to, and the answers are in plain speak. I have a Wix website, and the integration with that is INCREDIBLE! I can continue building pages in Wix and Memberspace just puts a nice little password portal on the pages I want. I( can use the templates and CSS that I've already created - I don't have to worry about making sure all my pages look the same across multiple platforms - because they are all in one platform (hosted on my website). #### Cons There is a little bit of a learning curve, but the excellent technical support is such a help with that. After a few quick questions and reading some of their guides and watching the videos, I was a pro in no time. #### Reasons for choosing MemberSpace Cost, ease of use, scalability, recurring payments options, integrations with Stripe and Wix. #### Reasons for switching to MemberSpace MoonClerk was too expensive for what it did. And I needed to password protect pages on my website, which Moonclerk doesn't do. ## More reviews [Next reviews](https://www.softwareadvice.com/membership-management/memberspace-profile/reviews/?page=2) --- MemberSpace Reviews, Pros and Cons - 2026 Software Advice