--- title: "GrowthZone Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of GrowthZone. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if GrowthZone is a good fit for you!" source_url: "https://www.softwareadvice.com/membership-management/memberzone-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) / GrowthZone Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/memberzone-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/memberzone-profile/alternatives/) # GrowthZone User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 292 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 158 reviews (54%) - 4 stars: 113 reviews (39%) - 3 stars: 14 reviews (5%) - 2 stars: 4 reviews (1%) - 1 star: 3 reviews (1%) ### Most mentioned pros - I love the way this system can keep up with all of your chamber needs from membership, sponsorship and events allowing you to also pay directly online using a credit card too! - Consolidating payment options, reporting, emails, and billing into a single location can greatly enhance efficiency and improve user experience. - I really do like it — it’s a strong tool that helps keep things organized and makes managing members and events much smoother. While it takes a little time to learn all the features, once you get the hang of it, it really does make daily tasks easier and more efficient. ### Most mentioned cons - The pages tend to buffer quite frequently which slows down my work. - It has not felt as intuitive or engaging as we had hoped, and it hasn’t quite become the active member space we envisioned when we launched it. - It has been a fight to get the software to meet our needs from day one - we didn't now what we didn't now and the deficient onboarding exacerbated the issues. ## GrowthZone customer reviews Showing reviews 1-25 of 292 (page 1). ### GrowthZone Feedback from an Established User - Overall rating: 4/5 - Reviewer: April M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience has been positive in both my role within my organization and the organization’s functioning as a whole. It has streamlined the billing process and is easy to navigate for our members. The event module has also been extremely helpful in planning our many programs throughout the year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Our organization began using GrowthZone about three years ago. We use GrowthZone for membership management and event planning. Invoicing and payment processing are easy to navigate and both have saved us time and money. The donor and donation management have helped us grow and expand our outreach efforts. Overall, we are happy with the software. #### Cons Customer support is a little lacking. It can at times be hard to reach someone to find a solution for an issue. Tickets are created but follow up is hit or miss. It took over a year to solve a problem with the fundraising module. #### Reasons for choosing GrowthZone The amount of features and modules really set it apart from other software. Also, many organizations in my area use it and recommend it. --- ### Glad we made the jump to GrowthZone - Overall rating: 4/5 - Reviewer: Rebecca W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, our experience with GrowthZone has been very positive. It has helped us streamline membership, events, communications, and reporting in one place, which has made our operations more efficient. The support team has been a real highlight, especially during onboarding and ongoing use. They are responsive, helpful, and genuinely invested in our success. While there are areas we would still like to see improved, particularly the look and feel and the community feature, it remains a valuable platform for our organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about GrowthZone is how supported we’ve felt from day one. It is a powerful all-in-one platform that helps us manage membership, events, communications, and reporting in one place, which has made our day-to-day work so much more streamlined. The onboarding experience really stood out. My onboarding coach, [sensitive content hidden], was the best. He was patient, responsive, and genuinely helpful, and he made what could have been a very overwhelming transition feel manageable and even enjoyable. That level of hands-on support set the tone for how we’ve experienced GrowthZone overall. I also really appreciate that the platform keeps improving. It feels like GrowthZone actually listens to its users and continues to refine and expand the system in ways that make a real difference for associations like ours. #### Cons What I like least about GrowthZone is mainly the user interface. While it is very functional and gets the job done, I do wish it looked a bit more modern and sleek. At times it feels a little dated compared to other platforms, especially on the visual side. I’ve also been somewhat disappointed with the community feature. It has not felt as intuitive or engaging as we had hoped, and it hasn’t quite become the active member space we envisioned when we launched it. With some refinement and improvements, I think it has potential, but right now it is not a standout part of the platform for us. #### Reasons for switching to GrowthZone We previously used MemberSuite. We made the switch because we were looking for a more intuitive, all-in-one association management system with stronger support and a smoother overall user experience. We also wanted a platform that could better streamline our workflows across membership, events, communications, and reporting, and provide more responsive onboarding and ongoing customer support. --- ### Highly Recommend! - Overall rating: 4/5 - Reviewer: Heather S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered I love GrowthZone! It allows me to do my job much more efficiently! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros I love that GrowthZone is user-friendly, and it easily allows me to pull reports and statistics. #### Cons The only complaint I have is the time it takes for the support staff to respond to an issue, or question. --- ### I Am so Happy I Switched to GrowthZone! - Overall rating: 5/5 - Reviewer: Dina M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Moving from another AMS software provider, GrowthZone is light years ahead of the previous company we used. I particularly like their knowledge base and chat bot option. And if those steps don't help, they readily have live humans to speak to. So rare in todays world. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The transition team was excellent and customer service post initial set up has been just as great. The platform is even more robust as we get better acquantited with GrowthZone and it's capabilities. #### Cons Member community is not as robust as I thought it would be. They're constantly making updates so I'm hoping to see an easier process in the months to come. #### Reasons for choosing GrowthZone GrowthZone hit on all the things we were looking for. Competitive pricing, overall coverage of everything we need to be successful as an association, and great customer service, and a member community. #### Reasons for switching to GrowthZone Rhythm was much more expensive and not an easy platform to manage, build out and make changes. Renewals for membership was a huge task. Rhythm would be great for a company wanting to build their own system from scratch. Not great for a small association. --- ### GZ for Small Trade Association - Overall rating: 4/5 - Reviewer: Stacey K. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GrowthZone really wants to put out a great product and meet its customers' needs; the initial conversion was pretty smooth. They are open to suggestions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Great value for budget-minded small association; an off-the-shelf product with customization options that have worked well for our organization. Knowledge Base is very thorough - sometimes difficult to find just what you're looking for with all the information but once you do find it, the step by step graphics and instructions are great! #### Cons Customer service had declined for a while / tickets and support were taking quite a bit longer than we'd like, but that has been improved a lot since new management and commitment to serving its customers. #### Reasons for choosing GrowthZone Cost and varioius modules that met our needs #### Reasons for switching to GrowthZone Better functionality and modules; better reporting #### Vendor response Thank you for sharing your experience with GrowthZone! We’re glad to hear that the platform has provided strong value for your organization, with customization options and resources like the Knowledge Base supporting your work. It’s great to know the step-by-step guides have been helpful once you’ve found what you need. We also appreciate your feedback on customer support. While we regret the delays you experienced in the past, we’re happy to hear you’ve seen improvements with our renewed focus on service. Your recognition of our team’s commitment to listening and continuously improving means a lot—we’re grateful for your partnership and look forward to continuing to support your success. Replied September 2025 --- ### Some improvement, some regression - Overall rating: 3/5 - Reviewer: Ari B. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good when it works, but frustrating and time-consuming when I'm working with member submitted content or reports - most of my daily process. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Some added capabilities over ChamberMaster. Smoother integration, so far as it went. Ability to connect to two bank accounts so we can better separate our Foundation and Chamber funds. #### Cons The user interface needs a lot of work. In ChamberMaster the UI changed a little depending on what section you were using - different words to do the same thing - it was annoying, but it worked alright. In GrowthZone the UI has stepped back to the 2005-2010 era. When I'm editing and approving member submitted content (web content like Jobs, events) my text formatting tools scroll up, off the screen when I scroll further down the content window. Then I have to scroll down, select text, scroll up to make the change, scroll down to see whether the change I made is correct, scroll further down to edit more text, etc. And our users don't have access to any text editing tools to make their content look decent. None of this was broken in ChamberMaster, but it is broken in GrowthZone. That isn't right. The other significant issue I have is in Reports. Everything is labeled "Contact". It is difficult to tell if I'm working with individuals or organizations. We need, at the very least, more context clues, or maybe just call organizations "members," and individuals can be "contacts". As it is now, reports are unintuitive and difficult to use, let alone use effectively. #### Reasons for choosing GrowthZone We were hopeful our experience with ChamberMaster would translate to GrowthZone. #### Reasons for switching to GrowthZone We were hoping for better functionality, ability to use two pay-to accounts for our Chamber and our Foundation. #### Vendor response Thank you for sharing such detailed feedback about your experience with GrowthZone. We’re glad to hear that the ability to connect to two bank accounts has been a benefit and that you see value in some of the additional capabilities over ChamberMaster. We also appreciate your candid insights about the user interface, member-submitted content editing, and reporting. Your detailed examples help us understand where improvements are most needed, and we’ll share this feedback with our product team to guide future updates. Our goal is to make GrowthZone as intuitive and efficient as possible, and your input plays a critical role in that process. We truly value your partnership and will continue working to enhance the experience so it better meets your needs. Replied September 2025 --- ### Executive Director - Overall rating: 5/5 - Reviewer: Denise A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Right from the beginning, the staff were supportive and knowledgeable, making our transition from our previous platform smooth and uneventful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The onboarding training was detailed, and the instructors were knowledgeable and helpful. Was extremely helpful in getting our new website up and running. #### Cons There was really nothing, other than that I had some difficulty with my password management. I had to keep resetting it. #### Reasons for switching to GrowthZone Poor support and the cost. The other company had a limit on members and charged --- ### GZ Feedback - Overall rating: 5/5 - Reviewer: Elizabeth B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall experience with GZ has been great. Everything seems to work as it is supposed to and if there are questions there are resources for it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Automation and communication for our clients. Sales Funnel and Prospecting for my Membership Sales Dept #### Cons Dashboard is rather confusing as it's either wrong data or data I don't need or don't use. I would love to get it updated. #### Reasons for switching to GrowthZone More features that I needed immediately upon starting --- ### Gorwthzone Review - Overall rating: 5/5 - Reviewer: Brittany B. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. So far it has been great. Before all of our systems were hosted across many different platforms and having all of our things in one place now has been amazing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For us it's been great having all of our tracking in one place. The event management has been extremly helpful for us. And the payment processing has been great. #### Cons I felt onboarding was a bit confusing. The hour long sessions seemed to not really be enough time to dive into each topic. It seemed a bit rushed each time. #### Reasons for switching to GrowthZone Someone sold the Chamber this as a discounted way to get the same options. It did not fit what a chambers needs were. --- ### A Significant Upgrade for Our Online Presence - Overall rating: 4/5 - Reviewer: Payton L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with GrowthZone has been very positive. From the initial implementation of our new website through the launch and ongoing support, their team has been knowledgeable, responsive, and incredibly helpful throughout the entire process. They took the time to understand our organization's needs and helped guide us through the transition, ensuring we were comfortable with the new platform. The new website has been a significant upgrade both aesthetically and functionally. It provides a more modern and professional online presence while also giving our team the tools and flexibility to better serve our members. The combination of improved design, enhanced features, and continued support from the GrowthZone team has made the transition a great experience for our organization. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like best about GrowthZone is how intuitive and user-friendly the platform is across so many areas. Updating our website, creating new pages, and managing content is straightforward, and the seamless integration with our membership database, events, and other features has made our workflow much more efficient. Plus, the GrowthZone team is knowledgeable, responsive, and always willing to help. Their support throughout the process has made implementing and managing the platform a great experience. #### Cons One area that could be improved is the ability to customize modules that are imported directly from our ChamberMaster system. While I understand this may not be entirely within GrowthZone's control, these sections can be difficult to edit or tailor without using code. Having a more user-friendly way to customize the appearance and layout of these imported modules would provide greater flexibility and make it easier to create a more cohesive website experience. --- ### Excellent software. Onboarding needs improvement. - Overall rating: 4/5 - Reviewer: Julie D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Mostly good, however, the amount of training as well as the onboarding process itself is not sufficient. Some training could be offered virtually, open to all customers (rather than our weekly Q&A with our assigned trainer). And by the way, looking for recorded videos in the knowledge base is not a substitute for holding a Zoom training session that participants can log in to and interact with an instructor... Almost a year later, we still feel like there is a lot we don't know, and we end up having to call customer support and often are on hold for an hour -- that aspect is terrible. We used up most of our initial 90 days compiling our data list... even though we disclosed at the onset that our data would not be ready for import for quite some time. Looking back, it would have been better if our trainer suggested postponing our kick off meeting until our data was ready. Alternatively, we would have liked to have seen a sample database with made-up contacts that we could explore. That would have enabled us to test drive the system and better understand how it works prior to our kick off meeting. In general, the software is very good, although there are some significant gaps. Our onboarding experience was very poor, although our second trainer was much, much better. Ongoing support is difficult and time consuming. I've used Constant Contact for 15 years and their customer support is much better -- I've never had to wait for help for more than 5 minutes. In summary, the software is excellent. Communications and training need improvement, and rethinking how you onboard new customers would likely improve retention and increase referrals. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros The software is very robust and has enabled us to build out the infrastructure we needed. #### Cons in some aspects the software is too rigid. We'd like to be able to customize some areas, or at least have the ability to modify. Some configurations seem oddly ineffective, or illogical. We share feedback, but it doesn't seem to have any input. #### Reasons for switching to GrowthZone More robust tools, contact management, calendar, integrated website. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the configurability capabilities. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied October 2024 --- ### Great Out-of-the-Box AMS for Small Companies! - Overall rating: 5/5 - Reviewer: Michelle Y. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Overall experience has been great! Able to do almost everything we need, or we can find a good workaround usually. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's a great out-of-the-box solution that does almost everything we need our AMS to do! Price is great, and customer service easy to work with. Can also update your website at no cost every 3 years! #### Cons Sometimes customer service can take some time to respond. No custom solutions available. Some support reps are more knowledgable than others so keep that in mind. #### Reasons for choosing GrowthZone Price and user friendly-ness were major factors. GZ was just better. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support. We are continuously working to improve our support response time and knowledge base to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied September 2024 --- ### GZ Review 09222024 - Overall rating: 5/5 - Reviewer: Julie B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Overall very good experience. As with all new systems, it takes time to learn the entire program. Even after 2 years, it seems I am still learning something new all the time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having the ability to access all members information in one place #### Cons It can get really slow at times which can slow down the processing time. #### Reasons for switching to GrowthZone More user friendly and the ability to have access to everything in one place. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the load time. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied September 2024 --- ### Great product! - Overall rating: 4/5 - Reviewer: Michelle L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, I like GrowthZone. It is easy to use. You have excellent customer service over the phone and through chat. Not so much via email. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the ease of use and the integration to QuickBooks. #### Cons There is such a lag time between emailing support and finally getting a response. Chat support is much faster but sometimes I don't have time to sit and wait to chat so I'll send an email. Getting an email response takes way to long though. #### Reasons for switching to GrowthZone GrowthZone is a much better product and easier to use. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied September 2024 --- ### GrowthZone Makes Association Management Easier - Overall rating: 5/5 - Reviewer: DeAnne H. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with GrowthZone has been good. I really do like it — it’s a strong tool that helps keep things organized and makes managing members and events much smoother. While it takes a little time to learn all the features, once you get the hang of it, it really does make daily tasks easier and more efficient. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like best about GrowthZone is how it brings everything together in one place. It makes it so much easier to manage members, events, and communication without having to jump between different systems. I also appreciate the way it helps strengthen engagement with members — from tracking involvement to sending reminders and updates — it keeps everything streamlined and organized. Plus, the reporting and automation features save so much time, which lets us focus more on growing and serving our members instead of just managing data. #### Cons What I like least is that, because GrowthZone has so many features, it can sometimes feel a little overwhelming or take extra time to learn where everything is. There’s a learning curve, and occasionally the system feels a bit “too much” for smaller tasks. Some customizations also take a little extra work to get just right. #### Reasons for switching to GrowthZone Needed more up to date program and software #### Vendor response Thank you for sharing your experience with GrowthZone! We’re thrilled to hear that the platform is helping streamline your member management, events, communications, and reporting, and that it’s allowing you to focus more on growing and serving your members. It’s great to know our automation features are making daily tasks easier and more efficient for your team. We also appreciate your feedback about the learning curve and the customization process. GrowthZone offers many capabilities, and your insights help us improve how we guide users in getting the most out of the platform. We’re glad your overall experience has been positive and look forward to continuing to support your success. Replied September 2025 --- ### Newbie GrowthZone User - Overall rating: 4/5 - Reviewer: Kaila C. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it has been very positive. The onboarding and training resources are very valuable and I also appreciate the ongoing webinars to stay on top of the new and existing features that I might now be aware of. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I am a new user of GrowthZone. As I am delving into its features, I am becoming more and more impressed with the intuitiveness of the platform. Most of the things I wish to try and do within are all doable and very common sense to find and do. #### Cons The biggest disappointment for me is that it is not automatically linked to my Microsoft Outlook account. This would be a huge help as a feature down the road. #### Vendor response Thank you for sharing your feedback! We’re thrilled to hear that you’re finding GrowthZone intuitive and that onboarding, training, and our webinars are helping you make the most of the platform. We also appreciate your suggestion about Microsoft Outlook integration—ideas like yours help guide future improvements. It’s great to know your overall experience has been positive, and we look forward to continuing to support your success as you explore more features! Replied September 2025 --- ### GrowthZone Gains - Overall rating: 5/5 - Reviewer: Michele S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall we had a rocky start which has turned into a beautiful partnership and tools hat will help us grow! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our chamber loves the reports, the event management, the ease of use of the smartplans and the invoicing. The support staff at the help desk is extremely helpful. #### Cons The struggle for our team was in the conversion. The amount of time was intense on team members and the direction could have been managed slightly different to achieve better progressive results for a timeline. #### Reasons for switching to GrowthZone We were looking for additional functionality #### Vendor response Thank you for sharing your experience with GrowthZone! We’re thrilled to hear that the reports, event management, SmartPlans, invoicing, and support team have been valuable to your chamber. We also appreciate your candid feedback about the conversion process. We understand it was a big effort for your team, and your insights will help us improve timelines and guidance for future implementations. It’s wonderful to hear that despite the rocky start, your partnership with GrowthZone has become strong and that our tools are supporting your growth—we look forward to continuing to support your success! Replied September 2025 --- ### GrowthZone Review - Overall rating: 4/5 - Reviewer: Lisa M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Consolidating payment options, reporting, emails, and billing into a single location can greatly enhance efficiency and improve user experience. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Members will find it easy to access their profiles, and the back-end offers a user-friendly experience that simplifies navigation. #### Cons Our webpage is not that easy to modify/change. Our webpage could benefit from some improvements to make it easier to modify and update. #### Vendor response Thank you for sharing your feedback! We’re glad to hear that both members and staff are finding the system easy to navigate and that consolidating tools like payments, reporting, and emails has been valuable for your organization. We also appreciate your input on website updates—ease of modification is important, and your feedback helps us identify ways we can continue improving. Please don’t hesitate to reach out if you’d like support with updates—we’re always here to help. Replied September 2025 --- ### Go Growth Zone - Overall rating: 5/5 - Reviewer: Sophie P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GrowthZone is great! All and all this has been a been upgrade for my company and working with growth zone has been good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Megan Help! She is so great and has truly helped my team expand our knowledge of the system. Very thankful for her help through our billing cycle. #### Cons Some of the systems are hard to learn or unable to adjust to my needs. For example when a card is declined I am unable to change the card number and this stops me in my tracks. #### Vendor response Thank you for sharing your experience! We’re so glad to hear that Megan has been such a helpful resource for your team — we’ll be sure to pass along your kind words. It’s great to know GrowthZone has been a strong upgrade for your company and that the platform is supporting your billing cycles and overall operations. We also appreciate your feedback on areas where the system could be more flexible, such as updating payment information after a declined card. Insights like this help us identify opportunities to make the platform even more user-friendly. We’re grateful to be your partner and look forward to supporting your continued success. Replied October 2025 --- ### CEO Oxford-Lafayette, Inc. - Overall rating: 5/5 - Reviewer: Ryan M. - Verified reviewer: Yes - Industry: Government Relations - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have thoroughly enjoyed learning about the product and preparing to utilize this amazing tool. Grateful for this amazing team of people! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The GrowthZone team is incredibly patient! They are so helpful as they take the time to walk you through every facet of their products and services. #### Cons There is A LOT to cover! This isn't really a knock against Growthzone as much as it is a testament to the capabilities of the program. --- ### Executive Director - Overall rating: 4/5 - Reviewer: Jeff A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered I started out with ChamberMaster at a previous Chamber, and now have GrowthZone at my current post. Many things are the same yet still just different enough to be frustrating. BUT....after 3-4 years, I'm pretty much getting used to GZ. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros There are many, many "things" that can be handled through GrowthZone, though a few other "things" would be nice for our types of industry. #### Cons The Customer Service turnaround time is very lax. I don't understand why GZ has elected to CLOSE on a Wednesday.....most likely one of the busiest "Chamber" days of the week, leaving many in the lurch, awaiting responses in a more timely manner. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied September 2024 --- ### Highly Reccomend! - Overall rating: 5/5 - Reviewer: Wendy A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered I started using Growthzone about two years ago, and it was really easy to follow training videos, and informational pages to help navigate and learn the system. Very user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly! Easy to maintain list and keep on schedule. #### Cons Learning the difference between the business side and the member/person side of things. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied September 2024 --- ### GrowthZone Review - Overall rating: 5/5 - Reviewer: Rylee S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered It is easy for me to manage my member base, send out communication, log billing and print billing, manage my contacts, etc! As someone who has never used GrowthZone before, I was pleasantly surprised to learn how simple it is to manage my day to day tasks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very organized and easy for me to access throughout the day. I enjoy being able to pull up records from larger companies that have sister companies below them all together and in one place. #### Cons Administrative sections and troubleshooting can get tricky for me at times. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the administrative tools. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied September 2024 --- ### AAMA/ Growthzone - Overall rating: 5/5 - Reviewer: Donna T. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, the accuracy of locating members, and contacts, entering in this information is very user-friendly! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of navigating through the different menus and options! #### Cons Sometimes it is hard to navigate the help menu. #### Vendor response Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the help menu. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Replied September 2024 --- ### Makes Membership Management So Easy - Overall rating: 5/5 - Reviewer: Christina W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, so many great features, replaced a number of apps and programs used in the office so that everything was consolidated. #### Cons A map feature in the reporting section would be great - be able to map member visits based on the addresses in the system. We currently do this manually but it would be nice to use our database instead. ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/memberzone-profile/reviews/?page=2) --- GrowthZone Reviews, Pros and Cons - 2026 Software Advice