Mindbody vs WebSuite2

RATING:

4.0

(2788)

Mindbody has 2788 reviews and a rating of 4.02 / 5 stars vs WebSuite2 which has 26 reviews and a rating of 4.85 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (2788)
4.8 (26)
Ease-of-Use
4 / 5
5 / 5
Value for Money
3.5 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 27, 2024
November 15, 2021
Pros/Cons
  • Pros

  • The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.
  • As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.
  • Cons

  • This experience may also be attributed to trying to schedule massages where schedule management is difficult.
  • Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.
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  • Pros

  • The ability to customize the information, have it integrated with our website and easily output reports, name badge, and invoices.
  • User friendly; customizable, easy to train staff, features like events management, continuing education module, e-bulletins, etc.
  • Cons

  • I can't think of anything. If there is something we don't like, they change it.
  • This is, of course a pro for those associations. Unfortunately, the lack of permissions within the system forces associations to rely on TCS' staff to make any changes to web design.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos