# Novi AMS Software Reviews, Demo & Pricing - 2026

> Review of Novi AMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/membership-management/novi-ams-profile

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Novi AMS

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Overview

[Reviews](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/)[Alternatives](https://www.softwareadvice.com/membership-management/novi-ams-profile/alternatives/)

# Novi AMS 2026: Benefits, Features & Pricing

Wondering if Novi AMS is right for your organization?

Our Association Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Novi AMS

4.9

[(122)](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/)

Pricing

Starting at $829.00 per month

### About Novi AMS

Novi is the only association management software (AMS) built for associations by associations. What truly sets us apart is our collaborative approach. Customers don’t just use the platform—they help shape it, ensuring it continues to evolve with the real needs of associations. 

As a modern AMS, Novi gives associations the power and flexibility of custom software without the custom price. Easy-to-use features help associations manage members, events, dues, and financials in one connected system. Novi also connects to other best-in-class providers through robust APIs and integrations, including a 24/7, two-way sync with QuickBooks.

With an intuitive user experience and built-in automation, teams save hours on manual tasks and workarounds, giving them time to focus on what matters most: serving members and growing their association.

Wondering if Novi AMS is right for your organization?

Our Association Management Software selection experts can help you in 15 minutes or less.

## Novi AMS User Interface

## Popular Novi AMS Alternatives

Main Product

Novi AMS

4.9

[(122)](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.86Value for money
-   4.97Customer support
-   4.73Functionality

Pricing

Starting at $829.00 per month

Get Price

Alternative Product

[StarChapter](https://www.softwareadvice.com/membership-management/starchapter-profile/)

4.2

[(646)](https://www.softwareadvice.com/membership-management/starchapter-profile/reviews/)

Ratings Breakdown

-   3.73Ease of use
-   4.05Value for money
-   4.28Customer support
-   3.78Functionality

Pricing

Starting at $119.00 per month

Get Price

Alternative Product

[GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/)

4.4

[(279)](https://www.softwareadvice.com/nonprofit/memberzone-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.40Value for money
-   4.33Customer support
-   4.27Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Easy HOA](https://www.softwareadvice.com/nonprofit/easy-hoa-profile/)

4.6

[(98)](https://www.softwareadvice.com/nonprofit/easy-hoa-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.78Value for money
-   4.81Customer support
-   4.46Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/)

4.5

[(197)](https://www.softwareadvice.com/crm/glue-up-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.33Value for money
-   4.60Customer support
-   4.34Functionality

Pricing

Available upon request

Get Price

Alternative Product

[YourMembership](https://www.softwareadvice.com/nonprofit/yourmembership-profile/)

3.8

[(174)](https://www.softwareadvice.com/nonprofit/yourmembership-profile/reviews/)

Ratings Breakdown

-   3.71Ease of use
-   3.98Value for money
-   3.98Customer support
-   3.73Functionality

Pricing

Starting at $3990.00 per year

Get Price

## Novi AMS Pricing and Plans

Starting price: $829.00 per month

Free Trial

Free Version

Core (if annual revenue is $400K or less)

$829.00

flat rate, per month

Plan includes:

-   Membership Database
-   White-Label Website
-   2-Way 24/7 Quickbooks Sync
-   Member Segmentation
-   Communication Tools
-   Events Manager
-   Ecommerce
-   Robust Reporting
-   Non-Dues Revenue Opportunities
-   API and Single Sign on

Read More

Prime (if annual revenue is $400K to $1M)

$1,285.00

flat rate, per month

Plan includes:

-   Membership Database
-   White-Label Website
-   2-Way 24/7 Quickbooks Sync
-   Member Segmentation
-   Ecommerce
-   In-App Live Chat
-   Individualized Onboarding
-   API and Single Sign on
-   Non-Dues Revenue Opportunities
-   Robust Reporting

Read More

Premier (if annual revenue is $1M - $2M)

$1,760.00

flat rate, per month

Plan includes:

-   Member Database
-   Events Manager
-   Communication Tools
-   Non-Dues Revenue Opportunities
-   Robust Reporting
-   Individualized Onboarding
-   API and Single Sign on
-   Ecommerce
-   In-App Live Chat
-   2-Way 24/7 Quickbooks Sync

Read More

Elite (if annual revenue is $2M to $4M)

$2,230.00

flat rate, per month

Plan includes:

-   Membership Database
-   Communication Tools
-   Ecommerce
-   2-Way 24/7 Quickbooks Sync
-   Member Segmentation
-   Events Manager
-   Robust Reporting
-   Non-Dues Revenue Opportunities
-   API and Single Sign on
-   Individualized Onboarding

Read More

Advanced (if annual revenue is $4M to $6M)

$2,750.00

flat rate, per month

Plan includes:

-   Membership Database
-   2-Way 24/7 Quickbooks Sync
-   In-App Live Chat
-   White-Label Website
-   API and Single Sign on
-   Individualized Onboarding
-   Non-Dues Revenue Opportunities
-   Robust Reporting
-   Events Manager
-   Ecommerce

Read More

Enterprise (if annual revenue is $6M+)

$3,622.00

flat rate, per month

Plan includes:

-   Membership Database
-   2-Way 24/7 Quickbooks Sync
-   In-App Live Chat
-   White-Label Website
-   API and Single Sign on
-   Individualized Onboarding
-   Non-Dues Revenue Opportunities
-   Robust Reporting
-   Events Manager
-   Ecommerce

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Novi AMS Features

-   Popular features found in Association Management
    
    Committee Management
    
    Communication Management
    
    Contact Database
    
    Dues Management
    
    Electronic Payments
    
    Email Marketing
    
    Event Scheduling
    
    Member Portal
    
    Newsletter Management
    
    Registration Management
    
    Website Management
    
-   More features of Novi AMS
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Application Management
    
    Attendance Tracking
    
    Attendee Management
    
    Calendar Management
    
    Conferences/Conventions
    
    Contact Management
    
    Content Management
    
    Credit Card Processing
    
    CRM
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Document Storage
    
    Email Reminders
    
    Enrollments/Onboarding
    
    Event Calendar
    
    Event Management
    
    Event Ticketing
    
    Invoice Management
    
    Member Accounts
    
    Member Communication
    
    Member Database
    
    Member Directory
    
    Membership Management
    
    Membership Renewals
    
    Membership Signup
    
    Member Types
    
    Mobile Access
    
    Payment Processing
    
    Personalization
    
    Real-Time Data
    
    Recurring/Subscription Billing
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Search/Filter
    
    Self Service Portal
    
    Sponsorship Management
    
    Third-Party Integrations
    
    Ticketing
    
    Volunteer Management
    
    Website Integration
    

## Novi AMS Integrations

QuickBooks Online

Integration rated 4.8 from 18 reviews

Constant Contact

Integration rated 4.9 from 16 reviews

Mailchimp

Integration rated 4.5 from 13 reviews

Wistia

Integration rated undefined from -1 review

Google Maps

Integration rated undefined from -1 review

Google Analytics 360

Integration rated undefined from -1 review

See all 29 integrations

## Novi AMS User Reviews

Overall Rating

4.9

Ratings Breakdown

5

89%

4

11%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

5.0

Functionality

4.7

Michael G.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2022

Fanatical customer service. Perfect fit for a hybrid professional organization.

5

We are a hybrid professional organization with a mix of individual and corporate members.  We went live with Novi in Dec 2021.  1. AMS selection process: exceptional.  \[SENSITIVE CONTENT\] and his team were exceptionally open, transparent, patient, and diligent when answering our questions, providing us with demos, and ensuring that we had an accurate grasp of Novi's capabilities during our AMS selection process.  Our selection process narrowed down to 4 finalists and Novi was a late and uncertain entry but ended up finishing at the top of the pack with a significant advantage. 2. AMS implementation and onboarding: Fantastic.  Novi managed the entire project via Asana and our team became part of that Asana project with all milestones, deadlines and deliverables clearly marked.  Novi's team stayed on task and on time and our implementation slipped by only 2 weeks from an original estimate of 3 months.  The slippage was mostly on us and due to Thanksgiving holidays falling near the end and our staff taking time off.  Exellent project management and leadership from Novi's team. 3. Early support: Naturally shortly after the implementation there is a lot of need for hand-holding.  Novi's team excels at that.  Novi's documentation and online help are excellent and more often than not we were able to self service. 4. Life on Novi: it won't come to surprise to anyone that there will be things you can't accomplish on any system the way you want to accomplish them.  With that being said Novi's tea

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Novi does not try to do too many things inside one system. It focuses on member management and transactions, events, and ease of integrations with other best of breed systems. This allows us to built the optimal business IT ecosystem comprised of focus-built system each of which is best in what it does and fits our requirements. Spectacular customer service and support. Hands down the best I have experienced.

Cons:

Nothing really comes to mind. My very esoteric need is to easily replicate production environment into staging. This is not really supported in an automated way.

Reasons for choosing Novi AMS

Modern open API, tight integration with QuickBooks Online, ease of membership management and renewals, intuitive elegant interface.

Reasons for switching to Novi AMS

CLOC needed to re-architect it's entire business IT ecosystem so it can support our changing needs and evolving technological landscape.

Vendor Response

Misha, First, thank you for taking the time to write such a thoughtful and informative review. Second -- we've loved having you and your team on Novi to continue to challenge us and push us in new ways, making Novi a better system for all. We look forward to many more years of partnership with CLOC!

Replied April 2022

Read More

KF

Kim F.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2024

We made the right decision!

5

This system is going to save staff time with the integrated accounting and database. Having worked with various other AMS systems, it is easy to tell that Novi has been designed by former association management leaders/staff. It checks most all of the boxes and we are very pleased with our decision and investment.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It is very intuitive and there always seems to be a work-around for custom needs.

Cons:

The website is a bit restrictive on what changes can be made but overall, we are pleased with the.

Reasons for choosing Novi AMS

Because it is focused on the association management trade.

Reasons for switching to Novi AMS

We had to purchase a very inexpensive piece to keep the association alive during Covid. We were ready for a more robust system.

Read More

KS

Kyle S.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Reviewed April 2021

Good software, worth the switch

4

Overall I have a positive opinion of Novi, the positives far outweigh the negatives and Novi is constantly updating the system with better features. QuickBooks Online needs to update their system to catch up because Novi is much further advanced. Over time I believe Novi will just become a better database.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

I love how easy it is to copy events/classes, create class codes, receive payments online and let users manage their accounts. The software takes a lot of the manual/staff operation out of the equation allowing us more time to complete other work. The staff is also great, the take concerns seriously which I really appreciate and try to provide a fix if possible. Sending invoices is also super easy to do and quick which I love.

Cons:

There are a few areas that I'm not a big fan of, such as the refunding for membership dues is difficult to process and can only be completed on the QB's Online side not on Novi itself. It would be great to be able to pull past due invoices by specific event/class to email or mail out but instead it pulls all past due event/class invoices making it more difficult to seperate out what needs to be sent. Lastly the QB's Online portion is tricky on certain aspects for the finance side, that is a not a downfall of Novi more so on QuickBooks but since the two integrate with each other that can be an issue.

Vendor Response

Thank you so much for your feedback, Kyle. I checked to make sure your idea about event invoices was captured and it is. Thank you for your input!

Replied June 2021

Read More

AM

Anna M.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2023

Make the switch! You won't regret it.

5

We truly couldn't be happier with the switch we made in 2021. In general - we came to a point where we were very frustrated with our previous AMS for a number of reasons. We switched over to NOVI after a long process of hearing pitches from various AMS platforms and doing tons of research. We are so happy that we did! No regrets. If anything, we feel like NOVI has way exceeded our expectations.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Some favorite things about our switch to NOVI (there are many!!): 1) The help team is incredible, and the process for asking questions and getting assistance is so fast and easy! And it all feels very personal and like we are truly being listened to 2) Updating the website and user experience is so much easier from an admin perspective 3) The reporting capabilities are much more in-depth and also very user friendly 4) We run large conferences and smaller events and setting those up is much easier than on our old platform! 5) We surveyed our members after the switch and the feedback was overwhelmingly positive - better website, better user experience, easier processes for renewing or registering for events, etc..There are so many more amazing things about NOVI that I could list (and no, they aren't paying me or anything to say this!!) The onboarding process might seem daunting, but let me tell you, as a team of 3 staff members here at AEE, if we can do it, you absolutely can! The NOVI team is there every step of the way and we were shocked at how smooth the switch was and how supported we felt.

Cons:

Can't think of anything. We are really exceptionally happy.

Reasons for switching to Novi AMS

1) The platform felt outdated, it was clunky both on the member experience side and on our admin side 2) we were spending quite a large amount of our time just fixing issues with MemberClicks on the back end 3) We felt like there was little to no personal attention from the help team, and calling in was typically not a great process when we needed help with something. 4) our members were not having a good experience with navigating/using the website

Read More

VR

Verified

Reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Reviewed March 2021

A Powerful and Flexible Tool For Association Management

5

Exceptional! We couldn't have continued our business without their help! The Novi AMS team is extremely professional and quick to respond to any questions and assistance needed. They understood that we needed to implement their platform in a much shorter time than recommended and they helped and pushed us along the whole way to make sure we got it done in time. I could not be happier with our decision to go with Novi AMS and look forward to putting it to even better use now that we have time to evaluate and adjust our usage.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

So many things to love about this software. The main dashboard gives you a very good overview of your membership every time you log in. The details can all be fined tuned to suit your needs very easily. Automation tools are excellent along with intelligent decisions on what to have built in to the software and what to integrate using other software. When using integrations, things work very smoothly together. The main integration that drew us to using Novi AMS is with Quickbooks. I don't think any other platform has as direct and seamless integration with Quickbooks to give you instant knowledge about your membership and how it relates to your financial status. We had very specific needs and use various platforms that we hand pick for being the best we could find for the particular jobs we needed and Novi AMS was able to integrate with all of them.

Cons:

As with all software, there are quirks that you need to learn about. Through no fault of Novi AMS itself, there are some things we had to find workarounds for because of the very specific needs of our organization. We also were put in a situation that gave us a very short time frame to learn, setup and launch the Novi AMS platform so a lot of the issues we experienced probably could have been avoided or smoothed out beforehand if we had the proper time to onboard the platform. The biggest issue we have is with the way Novi AMS recognizes or does not recognize users to log in or not. The good thing is that they are very responsive to any issues we bring up and are always available to help with workarounds, and updates to improve.

Reasons for choosing Novi AMS

The combination of features, adaptability and customer service was what made Novi AMS the clear choice for us. Seamless communication and reporting with accounting and marketing platforms plus integration with other platforms to enable us to do what we needed was key. I like that Novi AMS focuses on what they do best, which is member database management and designed their platform to work with others to do the complete job. Many other platforms had all-in-one solutions but I feel like there are too many compromises there. Consolidating resources was a key goal for us but not at the expense of functionality we needed so going with Novi AMS helped us pick out the best of what we wanted in all aspects of our business.

Reasons for switching to Novi AMS

We had organizational changes that meant we had to restructure and re-evaluate almost every software and platform we were using. The AMS software was the most critical for us and we wanted something that fit our needs better. After evaluating what we were using and what other options were available, Novi AMS came out on top for us.

Vendor Response

Thank you so much for the detailed review!

Replied June 2021

Read More

TB

Tessa B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2023

Novi AMS has been a wonderful experience for our association

5

My overall experience has been very positive. The client support has been phenomenal. The engineering is top-notch. This is a well designed and implemented product.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Seamless integration with QuickBooks Online and Member Portal

Cons:

Novi works best for those with a high level of technical ability and the ability to understand how integrations and two-way sync works with their applications.

Reasons for choosing Novi AMS

Novi was recommended to us by other associations that were already using the product.

Reasons for switching to Novi AMS

Our previous software didn't integrate with our accounting software and there were no fail safes to keep from members adding multiple records for themselves and their companies.

Vendor Response

Hi Tessa! Thanks a bunch for the fantastic review! 🌟 I'm thrilled to hear that Novi AMS has been a wonderful experience for your association. A seamless integration with QuickBooks Online is music to our ears! And I appreciate your feedback on technical aspects – our support team is here to assist, and we're continuously working to improve on features and processes!

Replied January 2024

Read More

Rhonda P.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Reviewed September 2019

Time Saver

5

Novi AMS is truly designed for the unique world of associations. Onboarding was simple and the staff is incredibly helpful. You can actually talk to a real person! I can't imagine​ ever moving away from Novi AMS.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Novi AMS is such a huge time saver for me and my team! Unlike having multiple programs and spreadsheets to complete daily activities such as event registrations, membership types, website, accounting, etc-Novi is a one-stop-shop​! With Novi AMS, adding a new member is a one-place entry! No more multiple sites and excel files to update! Using this software has freed up​ time for us to focus on the impactful aspects of our jobs.

Cons:

Nothing comes to mind! Once I sat in on the demo of Novi, I was sold!

Reasons for choosing Novi AMS

Easy of use and pricing

Reasons for switching to Novi AMS

I was tired of spending my day repeating actions across multiple platforms. I was ready for no-workarounds​!

Vendor Response

Thank you, Rhonda! We've loved having you and the AAN team and look forward to many years of continued partnership and success. Thank you for all your great ideas. Keep them coming!

Replied October 2019

Read More

Benjamin B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Reviewed March 2021

Great AMS with better customer service

5

Novi's customer service and responsiveness are the best I've seen from a vendor. Our website and database are intuitive and easy to use, and the chat function for customer support is quick.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The learning curve is not steep, as it is with many other AMS/donor management systems, the controls are intuitive, and the customer services has been highly responsive.

Cons:

I'd like to see a more robust email automation process, separate from the link to mailchimp or constant contact. I'd like for it send emails to members thanking them for payment on receipt. That said, my past requests have been taken into consideration and implemented, so I'm sure this will be added before long. Also, I did balk at the price-tag, at first, but it's worth every penny.

Reasons for choosing Novi AMS

Customer service and integration with Quickbooks and mailchimp were major selling points for us.

Vendor Response

Ah, thanks Ben! Glad to hear it's worth every penny :) Thank you for the review.

Replied June 2021

Read More

Krystal F.

Verified reviewer

Management Consulting

2-10 employees

Used daily for more than 2 years

Reviewed November 2019

No workarounds is not a joke

5

The intercom feature - the NoviAMS team is always there to help you out. The sprint release notes come in handy when you need a high level overview of what features are being released.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

\- easy to use for all age generations on our team - Quickbooks Online integration makes for seamless accounting - Robust membership database with customizations and relationship eliminated need for spreadsheets - Member compass with centralized information (invoices, registration, renewals, member directory info)

Cons:

\- I wish we would have switched sooner and that our smaller clients with much smaller budgets could transition onto it.

Reasons for choosing Novi AMS

No other products were considered.

Reasons for switching to Novi AMS

The QBO integration was the #1 reason followed by a more robust membership experience on the backend for our staff.

Vendor Response

Thank you so much, Krystal! So glad to hear it's been easy to use and that customer support has been there when you do have questions! We look forward to partnering with you for years to come!

Replied February 2020

Read More

Tim A.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

Great product - fantastic team

5

It is a delight to use - it makes a huge difference being able to contact the whole team and have them show interest and give really good help

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The responsiveness and support of the team is quite incredible. It is also wonderful to have a very good integration into quickbooks. I also like the API - it is very simple and reliable.

Cons:

Not much - Novi is developing rapidly - so some things that were not so good 6 months ago have already been worked on based on feedback - and new features are added all the time

Reasons for choosing Novi AMS

The Novi team was more responsive to our needs

Reasons for switching to Novi AMS

The straw that broke the camel's back was when they suddenly introduced a charge for using the API - but it wasn't a great platform anyway

Read More

Showing 1 - 10 of 122 Reviews

[See All Reviews](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/)

## Novi AMS Popular Comparisons

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