# Novi AMS Software Reviews, Demo & Pricing - 2026 > Review of Novi AMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/membership-management/novi-ams-profile/ --- [Home](https://www.softwareadvice.com/) / [Association Management Software](https://www.softwareadvice.com/nonprofit/association-management-comparison/) / Novi AMS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/)[Alternatives](https://www.softwareadvice.com/membership-management/novi-ams-profile/alternatives/) # Novi AMS Review From $829-$3,622/month 6 plans Wondering if Novi AMS is right for your organization? Our Association Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Novi AMS 4.9 [(123)](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/) Pricing Starting at $829.00 flat rate per month ### About Novi AMS Novi is the only association management software (AMS) built for associations by associations. What truly sets us apart is our collaborative approach. Customers don’t just use the platform—they help shape it, ensuring it continues to evolve with the real needs of associations.
 As a modern AMS, Novi gives associations the power and flexibility of custom software without the custom price. Easy-to-use features help associations manage members, events, dues, and financials in one connected system. Novi also connects to other best-in-class providers through robust APIs and integrations, including a 24/7, two-way sync with QuickBooks. With an intuitive user experience and built-in automation, teams save hours on manual tasks and workarounds, giving them time to focus on what matters most: serving members and growing their association. Wondering if Novi AMS is right for your organization? Our Association Management Software selection experts can help you in 15 minutes or less. ## Novi AMS User Interface ## Popular Novi AMS Alternatives Main Product Novi AMS 4.9 [(123)](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.86Value for money - 4.97Customer support - 4.73Functionality Pricing Starting at $829.00 per month Get Price Alternative Product [StarChapter](https://www.softwareadvice.com/membership-management/starchapter-profile/) 4.2 [(652)](https://www.softwareadvice.com/membership-management/starchapter-profile/reviews/) Ratings Breakdown - 3.73Ease of use - 4.05Value for money - 4.27Customer support - 3.77Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) 4.4 [(288)](https://www.softwareadvice.com/nonprofit/memberzone-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.41Value for money - 4.33Customer support - 4.29Functionality Pricing Available upon request Get Price Alternative Product [Easy HOA](https://www.softwareadvice.com/nonprofit/easy-hoa-profile/) 4.6 [(98)](https://www.softwareadvice.com/nonprofit/easy-hoa-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.78Value for money - 4.81Customer support - 4.46Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/) 4.5 [(197)](https://www.softwareadvice.com/crm/glue-up-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.33Value for money - 4.60Customer support - 4.34Functionality Pricing Available upon request Get Price Alternative Product [YourMembership](https://www.softwareadvice.com/nonprofit/yourmembership-profile/) 3.8 [(174)](https://www.softwareadvice.com/nonprofit/yourmembership-profile/reviews/) Ratings Breakdown - 3.71Ease of use - 3.98Value for money - 3.98Customer support - 3.73Functionality Pricing Starting at $3990.00 per year Get Price ## Novi AMS Pricing and Plans Starting price: $829.00 per month Free Trial Free Version Core (if annual revenue is $400K or less) $829.00 flat rate, per month Plan includes: - Membership Database - White-Label Website - 2-Way 24/7 Quickbooks Sync - Member Segmentation - Communication Tools - Events Manager - Ecommerce - Robust Reporting - Non-Dues Revenue Opportunities - API and Single Sign on Read More Prime (if annual revenue is $400K to $1M) $1,285.00 flat rate, per month Plan includes: - Membership Database - White-Label Website - 2-Way 24/7 Quickbooks Sync - Member Segmentation - Ecommerce - In-App Live Chat - Individualized Onboarding - API and Single Sign on - Non-Dues Revenue Opportunities - Robust Reporting Read More Premier (if annual revenue is $1M - $2M) $1,760.00 flat rate, per month Plan includes: - Member Database - Events Manager - Communication Tools - Non-Dues Revenue Opportunities - Robust Reporting - Individualized Onboarding - API and Single Sign on - Ecommerce - In-App Live Chat - 2-Way 24/7 Quickbooks Sync Read More Elite (if annual revenue is $2M to $4M) $2,230.00 flat rate, per month Plan includes: - Membership Database - Communication Tools - Ecommerce - 2-Way 24/7 Quickbooks Sync - Member Segmentation - Events Manager - Robust Reporting - Non-Dues Revenue Opportunities - API and Single Sign on - Individualized Onboarding Read More Advanced (if annual revenue is $4M to $6M) $2,750.00 flat rate, per month Plan includes: - Membership Database - 2-Way 24/7 Quickbooks Sync - In-App Live Chat - White-Label Website - API and Single Sign on - Individualized Onboarding - Non-Dues Revenue Opportunities - Robust Reporting - Events Manager - Ecommerce Read More Enterprise (if annual revenue is $6M+) $3,622.00 flat rate, per month Plan includes: - Membership Database - 2-Way 24/7 Quickbooks Sync - In-App Live Chat - White-Label Website - API and Single Sign on - Individualized Onboarding - Non-Dues Revenue Opportunities - Robust Reporting - Events Manager - Ecommerce Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Novi AMS Features - Popular features found in Association Management Committee Management Communication Management Contact Database Dues Management Electronic Payments Email Marketing Event Scheduling Member Portal Newsletter Management Registration Management Website Management - More features of Novi AMS Access Controls/Permissions Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications API Application Management Attendance Tracking Attendee Management Calendar Management Conferences/Conventions Contact Management Content Management Credit Card Processing CRM Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Import/Export Document Storage Email Reminders Enrollments/Onboarding Event Calendar Event Management Event Ticketing Invoice Management Member Accounts Member Communication Member Database Member Directory Membership Management Membership Renewals Membership Signup Member Types Mobile Access Payment Processing Personalization Real-Time Data Recurring/Subscription Billing Reminders Reporting/Analytics Reporting & Statistics Search/Filter Self Service Portal Sponsorship Management Third-Party Integrations Ticketing Volunteer Management Website Integration ## Novi AMS Integrations QuickBooks Online Integration rated 4.8 from 18 reviews Constant Contact Integration rated 4.9 from 17 reviews Mailchimp Integration rated 4.5 from 13 reviews Wistia Integration rated undefined from -1 review Google Maps Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review See all 29 integrations ## Novi AMS User Reviews Overall Rating 4.9 Ratings Breakdown 5 89% 4 11% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.9 Customer support 5.0 Functionality 4.7 Rhonda P. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for more than 2 years Reviewed September 2019 Time Saver 5 Novi AMS is truly designed for the unique world of associations. Onboarding was simple and the staff is incredibly helpful. You can actually talk to a real person! I can't imagine​ ever moving away from Novi AMS. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Novi AMS is such a huge time saver for me and my team! Unlike having multiple programs and spreadsheets to complete daily activities such as event registrations, membership types, website, accounting, etc-Novi is a one-stop-shop​! With Novi AMS, adding a new member is a one-place entry! No more multiple sites and excel files to update! Using this software has freed up​ time for us to focus on the impactful aspects of our jobs. Cons: Nothing comes to mind! Once I sat in on the demo of Novi, I was sold! Reasons for choosing Novi AMS Easy of use and pricing Reasons for switching to Novi AMS I was tired of spending my day repeating actions across multiple platforms. I was ready for no-workarounds​! Vendor Response Thank you, Rhonda! We've loved having you and the AAN team and look forward to many years of continued partnership and success. Thank you for all your great ideas. Keep them coming! Replied October 2019 Read More HC Heather C. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for more than 2 years Review source Reviewed April 2025 NOVI - Your AMS Partner 5 As a small affiliate, NOVI feels like another partner in our day to day operations. From the top to the bottom, the NOVI Team cares about us, the customer. I can't imagine how I did this before using NOVI. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The customer service is top notch! If their team can't answer a question, they take the time to dig in and figure out how they can help. They truly feel like a partner in our association. Cons: No complaints here! Anytime we have an issue, the little blue bubble is always there to save the day! Reasons for switching to Novi AMS We were getting zero customer service. If something didn't work for us, there was no option of working through it with their team. Vendor Response This absolutely made our day — thank you! We aim to be a true partner to the associations we serve, so hearing that it feels that way on your end too is the best kind of feedback we could ask for. I’m especially glad to hear the team (and our trusty little blue bubble!) have been there for you when you’ve needed support. We know how much heart and hustle go into running a small affiliate, and it’s an honor to be part of your daily operations. Thanks again for taking the time to share this — we’re grateful to work alongside you! Replied July 2025 Read More KS Kyle S. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for less than 2 years Reviewed April 2021 Good software, worth the switch 4 Overall I have a positive opinion of Novi, the positives far outweigh the negatives and Novi is constantly updating the system with better features. QuickBooks Online needs to update their system to catch up because Novi is much further advanced. Over time I believe Novi will just become a better database. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I love how easy it is to copy events/classes, create class codes, receive payments online and let users manage their accounts. The software takes a lot of the manual/staff operation out of the equation allowing us more time to complete other work. The staff is also great, the take concerns seriously which I really appreciate and try to provide a fix if possible. Sending invoices is also super easy to do and quick which I love. Cons: There are a few areas that I'm not a big fan of, such as the refunding for membership dues is difficult to process and can only be completed on the QB's Online side not on Novi itself. It would be great to be able to pull past due invoices by specific event/class to email or mail out but instead it pulls all past due event/class invoices making it more difficult to seperate out what needs to be sent. Lastly the QB's Online portion is tricky on certain aspects for the finance side, that is a not a downfall of Novi more so on QuickBooks but since the two integrate with each other that can be an issue. Vendor Response Thank you so much for your feedback, Kyle. I checked to make sure your idea about event invoices was captured and it is. Thank you for your input! Replied June 2021 Read More JM Janice M. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for less than 6 months Review source Reviewed September 2025 Can't say enough great things about Novi! 5 The overall Novi experience has been fantastic! Our conversion into Novi was the smoothest process anyone on our staff has experienced! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer services is amazing! Functionality is far above what we've been working with with in the past 18 months. Novi is also the most user friendly AMS I have personally worked with in the past 20+ years. Cons: That we didn't find it sooner. Once we started hearing about it from other users through so many random connections, it was clear we had to do a demo which was all it took to win us over. Reasons for choosing Novi AMS Word of mouth from current users and others could not say enough about it. Reasons for switching to Novi AMS Lack of functionality, terrible customer service, system stability. Read More AM Anna M. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 2 years Review source Reviewed May 2023 Make the switch! You won't regret it. 5 We truly couldn't be happier with the switch we made in 2021. In general - we came to a point where we were very frustrated with our previous AMS for a number of reasons. We switched over to NOVI after a long process of hearing pitches from various AMS platforms and doing tons of research. We are so happy that we did! No regrets. If anything, we feel like NOVI has way exceeded our expectations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Some favorite things about our switch to NOVI (there are many!!): 1) The help team is incredible, and the process for asking questions and getting assistance is so fast and easy! And it all feels very personal and like we are truly being listened to 2) Updating the website and user experience is so much easier from an admin perspective 3) The reporting capabilities are much more in-depth and also very user friendly 4) We run large conferences and smaller events and setting those up is much easier than on our old platform! 5) We surveyed our members after the switch and the feedback was overwhelmingly positive - better website, better user experience, easier processes for renewing or registering for events, etc..There are so many more amazing things about NOVI that I could list (and no, they aren't paying me or anything to say this!!) The onboarding process might seem daunting, but let me tell you, as a team of 3 staff members here at AEE, if we can do it, you absolutely can! The NOVI team is there every step of the way and we were shocked at how smooth the switch was and how supported we felt. Cons: Can't think of anything. We are really exceptionally happy. Reasons for switching to Novi AMS 1) The platform felt outdated, it was clunky both on the member experience side and on our admin side 2) we were spending quite a large amount of our time just fixing issues with MemberClicks on the back end 3) We felt like there was little to no personal attention from the help team, and calling in was typically not a great process when we needed help with something. 4) our members were not having a good experience with navigating/using the website Read More VR Verified Reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 6 months Reviewed March 2021 A Powerful and Flexible Tool For Association Management 5 Exceptional! We couldn't have continued our business without their help! The Novi AMS team is extremely professional and quick to respond to any questions and assistance needed. They understood that we needed to implement their platform in a much shorter time than recommended and they helped and pushed us along the whole way to make sure we got it done in time. I could not be happier with our decision to go with Novi AMS and look forward to putting it to even better use now that we have time to evaluate and adjust our usage. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: So many things to love about this software. The main dashboard gives you a very good overview of your membership every time you log in. The details can all be fined tuned to suit your needs very easily. Automation tools are excellent along with intelligent decisions on what to have built in to the software and what to integrate using other software. When using integrations, things work very smoothly together. The main integration that drew us to using Novi AMS is with Quickbooks. I don't think any other platform has as direct and seamless integration with Quickbooks to give you instant knowledge about your membership and how it relates to your financial status. We had very specific needs and use various platforms that we hand pick for being the best we could find for the particular jobs we needed and Novi AMS was able to integrate with all of them. Cons: As with all software, there are quirks that you need to learn about. Through no fault of Novi AMS itself, there are some things we had to find workarounds for because of the very specific needs of our organization. We also were put in a situation that gave us a very short time frame to learn, setup and launch the Novi AMS platform so a lot of the issues we experienced probably could have been avoided or smoothed out beforehand if we had the proper time to onboard the platform. The biggest issue we have is with the way Novi AMS recognizes or does not recognize users to log in or not. The good thing is that they are very responsive to any issues we bring up and are always available to help with workarounds, and updates to improve. Reasons for choosing Novi AMS The combination of features, adaptability and customer service was what made Novi AMS the clear choice for us. Seamless communication and reporting with accounting and marketing platforms plus integration with other platforms to enable us to do what we needed was key. I like that Novi AMS focuses on what they do best, which is member database management and designed their platform to work with others to do the complete job. Many other platforms had all-in-one solutions but I feel like there are too many compromises there. Consolidating resources was a key goal for us but not at the expense of functionality we needed so going with Novi AMS helped us pick out the best of what we wanted in all aspects of our business. Reasons for switching to Novi AMS We had organizational changes that meant we had to restructure and re-evaluate almost every software and platform we were using. The AMS software was the most critical for us and we wanted something that fit our needs better. After evaluating what we were using and what other options were available, Novi AMS came out on top for us. Vendor Response Thank you so much for the detailed review! Replied June 2021 Read More TB Tessa B. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 2 years Review source Reviewed December 2023 Novi AMS has been a wonderful experience for our association 5 My overall experience has been very positive. The client support has been phenomenal. The engineering is top-notch. This is a well designed and implemented product. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Seamless integration with QuickBooks Online and Member Portal Cons: Novi works best for those with a high level of technical ability and the ability to understand how integrations and two-way sync works with their applications. Reasons for choosing Novi AMS Novi was recommended to us by other associations that were already using the product. Reasons for switching to Novi AMS Our previous software didn't integrate with our accounting software and there were no fail safes to keep from members adding multiple records for themselves and their companies. Vendor Response Hi Tessa! Thanks a bunch for the fantastic review! 🌟 I'm thrilled to hear that Novi AMS has been a wonderful experience for your association. A seamless integration with QuickBooks Online is music to our ears! And I appreciate your feedback on technical aspects – our support team is here to assist, and we're continuously working to improve on features and processes! Replied January 2024 Read More Benjamin B. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 2 years Reviewed March 2021 Great AMS with better customer service 5 Novi's customer service and responsiveness are the best I've seen from a vendor. Our website and database are intuitive and easy to use, and the chat function for customer support is quick. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The learning curve is not steep, as it is with many other AMS/donor management systems, the controls are intuitive, and the customer services has been highly responsive. Cons: I'd like to see a more robust email automation process, separate from the link to mailchimp or constant contact. I'd like for it send emails to members thanking them for payment on receipt. That said, my past requests have been taken into consideration and implemented, so I'm sure this will be added before long. Also, I did balk at the price-tag, at first, but it's worth every penny. Reasons for choosing Novi AMS Customer service and integration with Quickbooks and mailchimp were major selling points for us. Vendor Response Ah, thanks Ben! Glad to hear it's worth every penny :) Thank you for the review. Replied June 2021 Read More Krystal F. Verified reviewer Management Consulting 2-10 employees Used daily for more than 2 years Reviewed November 2019 No workarounds is not a joke 5 The intercom feature - the NoviAMS team is always there to help you out. The sprint release notes come in handy when you need a high level overview of what features are being released. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \- easy to use for all age generations on our team - Quickbooks Online integration makes for seamless accounting - Robust membership database with customizations and relationship eliminated need for spreadsheets - Member compass with centralized information (invoices, registration, renewals, member directory info) Cons: \- I wish we would have switched sooner and that our smaller clients with much smaller budgets could transition onto it. Reasons for choosing Novi AMS No other products were considered. Reasons for switching to Novi AMS The QBO integration was the #1 reason followed by a more robust membership experience on the backend for our staff. Vendor Response Thank you so much, Krystal! So glad to hear it's been easy to use and that customer support has been there when you do have questions! We look forward to partnering with you for years to come! Replied February 2020 Read More Tim A. Verified reviewer Veterinary 2-10 employees Used daily for less than 6 months Review source Reviewed February 2023 Great product - fantastic team 5 It is a delight to use - it makes a huge difference being able to contact the whole team and have them show interest and give really good help Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The responsiveness and support of the team is quite incredible. It is also wonderful to have a very good integration into quickbooks. I also like the API - it is very simple and reliable. Cons: Not much - Novi is developing rapidly - so some things that were not so good 6 months ago have already been worked on based on feedback - and new features are added all the time Reasons for choosing Novi AMS The Novi team was more responsive to our needs Reasons for switching to Novi AMS The straw that broke the camel's back was when they suddenly introduced a charge for using the API - but it wasn't a great platform anyway Read More Showing 1 - 10 of 123 Reviews [See All Reviews](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/) ## Novi AMS Popular Comparisons [StarChapter vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/starchapter/)[GrowthZone vs Novi AMS](https://www.softwareadvice.com/nonprofit/memberzone-profile/vs/novi-ams/)[Easy HOA vs Novi AMS](https://www.softwareadvice.com/nonprofit/easy-hoa-profile/vs/novi-ams/)[Glue Up vs Novi AMS](https://www.softwareadvice.com/crm/glue-up-profile/vs/novi-ams/)[MemberLeap vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/vieth-memberleap/)[iMIS vs Novi AMS](https://www.softwareadvice.com/nonprofit/imis-profile/vs/novi-ams/)[Daxko Operations vs Novi AMS](https://www.softwareadvice.com/membership-management/daxko-operations-profile/vs/novi-ams/)[ToucanTech vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/toucantech/)[Brilliant Directories vs Novi AMS](https://www.softwareadvice.com/membership-management/brilliant-directories-profile/vs/novi-ams/)[WildApricot vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/wild-apricot/)[Raklet vs Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/vs/raklet/)[MemberPlanet vs Novi AMS](https://www.softwareadvice.com/nonprofit/memberplanet-profile/vs/novi-ams/) [Compare All Alternatives](https://www.softwareadvice.com/membership-management/novi-ams-profile/alternatives/) ## Other Top Recommended Association Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (619) Recently recommended **84** times [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) **4.4** (288) Recently recommended **52** times [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/) **4.5** (197) Recently recommended **25** times [MemberClicks](https://www.softwareadvice.com/membership-management/memberclicks-profile/) **4.3** (469) Recently recommended **10** times Stuck Between Options? Our experts can help you compare Novi AMS with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice