My overall experience is extremely positive. In fact, I just pointed another client to use RCP and out of the other 3 platforms they were looking at, they decided to use RCP for their website needs. I'm very happy with this product and the customer service is usually always quick to respond!

Mainly, I appreciate the purpose this software provides. I did a lot of research for other WordPress platforms and this one kept showing up. I even tested other platforms and RCP outranked the rest of those I tested in performing the areas of focus needed.

The only thing I like least is there's some areas that are not as customizable as others. For instance, the registration page. I wish there was a way to style this a bit differently as it looks very stale and formal. Maybe some day in the future, there will be different registration templates to choose from.

RCPs best feature is their support. This is not initially a selling point, as most compare features. But their support is outstanding, which is important when you are relying on a plugin to capture revenue for a site.

The software that Air traffic controllers use to track and route flights HAS to work. Likewise, Restrict Content Pro software is robust. It just works. Every time. All the time

RCP works because it limits itself to core features vs "bells and whistles." This can be annoying when it comes to features like social login, and a slick UI (which require a somewhat clunky 3rd party integration). that being said, the sites I have RCP running on, run, and run, and run. They require little maintenance and never break.

The response time of the help desk is very good. Often the same day or the next day. This is way better than my experience with WooCommerce. They easily let me wait 14 days before I am worth their time to answer. I'm not always very happy with their answers, but I must respect their position.

The option of group memberships is important for our business model. Installation is easy, settings and features are abundant.

The PayPal API keys are plainly visible to any admin. Other plugin developers regularly ask admin access to help solve a problem. I hesitate to grant them admin access because if I grant access to the wrong person, I may end up with an empty PayPal account. It regularly misses a PayPal payment, after which the member receives an email that their membership has ended. This leads to unnecessary communication and manual follow up to solve the issues. Customers are not able to add personal and company information for on the invoices. This makes the software utterly useless for professional use, as the invoices don't legally qualify in any country around the world. Now I need to manually prepare legally qualifying invoices to any member who asks for this. The ugly black buttons don't respond to the theme styling. I want to use another login page than the RCP login page, but RCP needs to have its shortcode on the login page to be able to force the visitor to this page. I need to jump through hoops to get what I need. If I set a membership to behave as a one-time purchase that ends after a fixed period, the system still extends the membership. I can probably find a couple more issues, but I leave it at this for now.

I am a soloprenuer and was looking for a software to help me setup and run a membership/course site. I'm not a developer but I have experience with wordpress, so it was quite easy to setup and install. I had some issues at first with Stripe processing payments, but a quick email to support helped me troubleshoot the web hooks issue I had. Every time I've had a question or issue the support team has gotten back to me within 24 hours and has always had a solution. In fact once they offered to log into my site and correct the problem for me-which was a huge timesaver.

I love how "lightweight" this software is. If you're looking to create a course, but don't want quizzes and bunch of the overhead that comes with a full LMS, RCP is a great solution. It's really easy to set-up, I'm not a developer and was able to set everything up quickly and easily.

If I had to pick a con of the software it would be the way it handles upgrades during free trials. Right now if a user upgrade tiers during a free-trial they get charged right away for the new tier they upgraded to.

Integration with Stripe was very straightforward and easy. Setting up custom emails for successful registration/subscription/cancellation and so on are very simple. The pricing is good, better than their competitors. Also, I was very pleasantly surprised to find that when I sent an email to support, they replied in MINUTES. That kind of great customer service is what makes RCP special.

I wish there were some more customizable pricing models. For instance, we wanted to charge a promo rate for 3 months and then raise it to normal rate, but there's not an easy way to do that. Also, we wanted to offer a free trial without requiring a credit card, but that wasn't made easy, either.