Generally great - SheepCRM has grown with our business with the first year of development and trade. As our business expands & develops, we're confident Sheep has all the functionality and features we need to maintain a solid membership experience.

Sheep was great to us during the hectic start-up of our membership - they fully supported us in getting our membership base up and running and our self-service members app. This was much appreciated whilst we were on a time crunch to get open and functional.

Some parts of the CRM can only be activated with the assistance of the Sheep team, but I appreciate this is to avoid breaking parts of the system.

Good product. Perhaps too complex in some areas for our needs. Support engineers are always thorough and knowledgeable about their product.

The Layout and the integration with Xero and other bolt on products.

The automation. Once the parameters are set then things do run smoothly. I prefer the look and navigation of Blue Sheep to Green Sheep.

It stores all my contacts in a handy database, showing useful information about each person including their organisation and colleagues.

Would like to improve how you update a person's job role and when they leave an organisaiton. For example now we have to create an additional connection and keep one saying 'previous education officer' at xyz museum...and then add new connection 'education officer at ...so that we can keep the work history of the contact and where we've worked with them before. Would prefer it wsa kept on their profile in a more user friendly way. Also find it quite slow and clunky. We have two versions, V4 and V5 not sure what the purpose of v5 is?

Overall I have had a great experience with the SheepCRM system. I can't imagine my role being able to function without it! It is integral to the day to day runnings of our business.

The Shepherds at SheepCRM - customised the product to our needs adapting to our requirements. It made it much easier to manage staff time and holiday - and keep record of our clients bookings. Overall visually fantastic.

Having to know specific short cuts to type into a URL to get to certain parts of the system - rather than having more button options.

It's highly relevant to our daily operations, and tailored exactly to our needs as a small membership organisation. It streamlines and automates a huge amount of our work, and creates a better experience for our members.

So far, I have no complaints! There are a few features that might be useful going forward, but anytime we raise these with the team they either have an alternative or let us know that new features will soon be coming.