Increased membership, excellent online marketing, stronger messaging.

The members love the ease of renewals and management of their communication preferences.

I'm always impressed with the personal response I get from the SIlkStart support team. They are always-on-top of any issues arise, and they really work with you to make sure you are satisfied.

Hands down the worst experience, and I build websites for a living. We had gone with them for a membership site and I regretted my decision almost immediately.

So far, it's been a great tool for my job. It's easy to use, and pleasantly arranged.

Using Silkstart almost cost me my job when things did not work correctly, have lost customers due to the product not working as intended.

Very versatile options that are all included in one low price. We're very excited for the Chapters features.

The email tool is difficult. Overall, the package feels very late 90's.

We launched our site 5 months ago and we are so happy with the website. We are in the midst of registering for a big conference and the set up was easy for us to do.

With SilkStart, we were easily able to set up events, ticket pricing tiers and create and send messages to promote them. For my client, integration with their QuickBooks system was important.

Easy program helping you ut with management, I loved the mobile version of it.

The pricing is comparable to other more popular software solutions without the burden of a contract. The staff have been fantastic, and the transition was very smooth.

This software is fairly basic and makes life pretty easy for those in the office who need some simple things.

I am generally unhappy with the service overall.

If we do run into any snags, Silkstart’s topflight customer service is super responsive.

The Benefits of CRM and Great Website Integration in One Package.

It's very difficult to find something negative to say about SilkStart.

Customizing pages is very difficult and a challenge. Google Page Speed gives the site very low marks, especially on mobile.

Communications module still needs a lot of work. The templates are very glitchy, image library is difficult to use and cannot manage the images in any order.

I don't think we could do better for the money - and since we are willing to go for the ride with the company - we are grateful to be part of the push and pull that makes good software great.

We were in a tough situation with our old website a few years ago and the SilkStart team was able to transition our site quickly and successfully.

The system is really easy to use and the support provided has been great.

We love being able to see and communicate with all members across all chapters and the ability to have paper and online purchase processes available.

The editing capabilities of this software is brilliant, I loved that it was so intuitive to do things that even my most technologically challenged staff could figure it out.

Almost $5,000 USD in mandatory fees is double the annual cost of a site with them, and it was very unclear what we would get for it.

We have been very pleased with the services and support provided by SilkStart and highly recommend them to any organization looking for an effective member management software platform.

There are some shortcomings to the product but these headaches are alleviated by their great support staff.

Our organization is completely driven by volunteers, so the simplicity of SilkStart has been a huge help to our small society.

CORE made the move from a proprietary system to SilkStark. The migration was seamless, the attention to detail was excellent  and any hiccups were addressed in a very timely manner.

Cost effective, fresh templates. Various design options with the use of the many widgets available.

Ease of use, many tutorials and FAQ to help problem solve, easy access to support with quick response time.

Sometimes a lot of features and it can be difficult to navigate all the areas depending on what the need.

Ve have excellent experience with customer service. They are extremely responsive to support tickets.

Utilizing StarChapter for our HR association has been very helpful and has been very easy for our association to utilize and adapt to.

We had trouble with the sponsor ads to look right in the newsletter when they pulled over, but this has been corrected now.

Some things are hard to update, change and get confusing.

Love the ease of ease and the professional facing website and features. Star Chapter customer service is wonderful to work with.

The system is frustrating to use with confusing interfaces and annoying formatting glitches throughout.

I like the ease of use, the admin page lays everything out for the user.

I was working on 2 systems in the past and I love this integrated platform.

It's attractive for the users. When you can get the features to work it has a polished looks.

I like the ease of use and connectedness of all of the software segments. The product also gives a lot of functions for the price which makes it an easy sell to our clients from a value standpoint.

Implementation is very difficult and you just have to put up with it til finished.

Customer service hours suck. No excuse there are no evening or Saturday hours.

It is very clunky if a user wants to pay for a membership and get membership pricing of an event registration all at the same time. It is very limited in that logic.

It is difficult to see what type of membership is for each person and how much they paid and what they paid. There is no integration for webinars.

I gave up as I had wasted an hour or more creating this template.

Great Product - Once you learn how to navigate it.

I like that we have a better way to track membership and the membership fees. I like that we were able to create a lot of our pages and that I have access to change things.

Easy Access to our membership database. Great for managing our meetings and for correspondence with our chapter.

US Dollar

SilkStart is an integrated suite of association management tools created for small to midsize single chapter and larger multi-chapter associations. SilkStart serves the unique needs of multi-chapter organizations through a connected backend database.


SilkStart’s Association Management Software (ASM) platform can either create new mobile-ready websites or integrate with a current site. In addition, the platform provides a database to track membership, events, payment processing, job postings and more.


Members can sign up for free or paid events, view job postings and update their profile information. SilkStart syncs with many common payment providers, including Stripe, Paypal, Authorize.net and Beanstream.


Associations can set up automated emails for when a member joins, renews, or is about to expire and can also create groups and send newsletters and other updates. SilkStart integrates with other applications like MailChimp and Google Analytics.


Pricing is based on the number of active users and billed on a monthly subscription basis. Support is offered via phone, email and an online knowledge repository.



LongDescription

Member Communities

Jobs Board

Member Accounts

Enrollments/Onboarding

Newsletter Management

Electronic Payments

Personalization

Committee Management

Payment Processing

Recurring/Subscription Billing

Application Management

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

Activity Tracking

Financial Management

Credit Card Processing

Attendance Management

Attendance Tracking

Communication Management

Customer Database

Registration Management

Calendar Management

Customizable Fields

Member Database

eCommerce Management

Data Import/Export

Accounting

Email Templates

Self Service Portal

Contact Management

Content Management

Email Marketing

Membership Renewals

Membership Management

Fundraising Management

Client Portal

Event Scheduling

Social Media Integration

Event Ticketing

Email Reminders

Website Integration

File Sharing

Alerts/Notifications

Reporting & Statistics

Reminders

Event Management

Customizable Templates

Event Calendar

Website Management

Customizable Branding

Member Types

Member Communication

Chapter Management

Contact Database

Customizable Forms

Third-Party Integrations

Member Portal

Member Directory

Web browser (OS agnostic)

Windows 10

<li>Premium - Starts at £200 / month: Based on member type and total members, choice of payment processors, Corporate members, telephone & email support, unlimited administrators

<li>Custom / Multi-Chapter - Contact us for pricing: Based on total chapters and members, choice of payment processors, Corproate members, dedicated account manager, unlimited administrators on parent and chapter level.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

SilkStart MultiChapter

In Person

Live Online

Webinars

Documentation

Videos

StarChapter is a cloud-based association management software solution for local or national, professional and trade associations. The system offers membership management, online event registration, email communication and website content management.


StarChapter enables users to plan events and manage a chapter. Chapter administrators can set up meetings or event information prior to the event, email invitations or post announcements. Guests can register or purchase tickets through the website. StarChapter tracks attendance, revenue, member counts and automatically sends receipts during or after the event.


Member information is kept updated and can be organized into different groups based on type, business, committee and more. The solution records attendance and dues and keeps information on file for prospective members.


Contact lists are available for sending out newsletters, event invites, welcome emails and more. The online association survey tool allows users to create surveys directly through the system.



Mobile Access

Election Management

Activity Dashboard

Attendee Management

Surveys & Feedback

Sponsorship Management

Wait List Management

Badge Management

Ticketing

Role-Based Permissions

Segmentation

Discount Management

StarChapter plans have a monthly fee and a one-time setup fee. 

To find your pricing, choose the plan with the number of members in your organization: 

STARTER plan: Under 50 members, $44/month, $399 one-time setup fee. 
ESSENTIAL plan: 51-150 members, $83/month (billed annually), $779 one-time setup fee. 
GROWTH plan: 151-300 members, $105/month (billed annually), $1,079 one-time setup fee. 
ADVANCED plan: 301-600 members, $133/month (billed annually), $1,319 one-time setup fee. 
PRO plan: 601-1,200 members, $165/month (billed annually), $1,559 one-time setup fee. 

Do you have more than 1,200 members? Talk to a StarChapter Account Executive to learn more.

Get a 90-day satisfaction guarantee (excludes Starter).

SilkStart MultiChapter vs StarChapter

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons