Increased membership, excellent online marketing, stronger messaging.

The members love the ease of renewals and management of their communication preferences.

I'm always impressed with the personal response I get from the SIlkStart support team. They are always-on-top of any issues arise, and they really work with you to make sure you are satisfied.

Hands down the worst experience, and I build websites for a living. We had gone with them for a membership site and I regretted my decision almost immediately.

So far, it's been a great tool for my job. It's easy to use, and pleasantly arranged.

Using Silkstart almost cost me my job when things did not work correctly, have lost customers due to the product not working as intended.

Very versatile options that are all included in one low price. We're very excited for the Chapters features.

The email tool is difficult. Overall, the package feels very late 90's.

We launched our site 5 months ago and we are so happy with the website. We are in the midst of registering for a big conference and the set up was easy for us to do.

With SilkStart, we were easily able to set up events, ticket pricing tiers and create and send messages to promote them. For my client, integration with their QuickBooks system was important.

Easy program helping you ut with management, I loved the mobile version of it.

The pricing is comparable to other more popular software solutions without the burden of a contract. The staff have been fantastic, and the transition was very smooth.

This software is fairly basic and makes life pretty easy for those in the office who need some simple things.

I am generally unhappy with the service overall.

If we do run into any snags, Silkstart’s topflight customer service is super responsive.

The Benefits of CRM and Great Website Integration in One Package.

It's very difficult to find something negative to say about SilkStart.

Customizing pages is very difficult and a challenge. Google Page Speed gives the site very low marks, especially on mobile.

Communications module still needs a lot of work. The templates are very glitchy, image library is difficult to use and cannot manage the images in any order.

I don't think we could do better for the money - and since we are willing to go for the ride with the company - we are grateful to be part of the push and pull that makes good software great.

We were in a tough situation with our old website a few years ago and the SilkStart team was able to transition our site quickly and successfully.

The system is really easy to use and the support provided has been great.

We love being able to see and communicate with all members across all chapters and the ability to have paper and online purchase processes available.

The editing capabilities of this software is brilliant, I loved that it was so intuitive to do things that even my most technologically challenged staff could figure it out.

Almost $5,000 USD in mandatory fees is double the annual cost of a site with them, and it was very unclear what we would get for it.

We have been very pleased with the services and support provided by SilkStart and highly recommend them to any organization looking for an effective member management software platform.

There are some shortcomings to the product but these headaches are alleviated by their great support staff.

Our organization is completely driven by volunteers, so the simplicity of SilkStart has been a huge help to our small society.

CORE made the move from a proprietary system to SilkStark. The migration was seamless, the attention to detail was excellent  and any hiccups were addressed in a very timely manner.

Cost effective, fresh templates. Various design options with the use of the many widgets available.

Ease of use, many tutorials and FAQ to help problem solve, easy access to support with quick response time.

The clunky interface was made worse on slow-speed days, whereas other programs were not affected at all.

Also critical was event management and integration with membership, since the organization's main publicity and fundraising activity is a large bike ride. Web site integration was also attractive.

It has errored out a number of times and there was no intuitive alert to let us know we were missing out on authorized donations.

A minor lack of functionality although this was a very mild displeasure.

Easy of use, ability to customize the member database easily and the integrated content management system for a professional website.

Every support request has been taken care off super-quickly. It has been a pleasure to work with the WA team since 2015.

So much had to be manually configured - it was a total time suck.

Every feature you might want is included. Easy to learn - good online support.

Truly grateful for their customer support - very responsive.

Price for managing HOA communities was a little better than some of my other options.

I'm struggling to find something negative to say.

The feature that I like the most is ease of use.

Great team to work with and Wild Apricot provided some great webinars to help us along the way.

Lots of features and descent integration. For 2+ years I loved this software.

It is not cheap but it is definitely worth the cost if you want a good, reliable and membership system with the integrated website.

A great choice and simple solution for an Online Membership Management System.

Members love the easy of managing their own profiles and the other features for member communications.

The software is very comprehensive, robust, and yet easy to use with many automated procedures.

The simplicity yet robust nature of this software is awesome. The user-friendly setups and ease-of-use make it an effective tool to help manage various facets of the organization.

The back office administration generally works really well and the ability to manage events is excellent.

There is little to no support online and it is extreamely difficult to learn to use.

They do a great job with marketing and making it feel user friendly.

Hoping they can keep this excellent service going for a very long time. Also, the support team and responsiveness has always been great.

Good-looking website; easy to edit and expand. Very helpful in running our club.

The WORST Experience - After 4 years of subscription services.

Many of my volunteers are elderly and they can navigate the system just as ease as a techny-teenager.

Overall, my experience with Wild Apricot was positive. The platform provided a comprehensive and user-friendly solution for managing membership-based organizations.

Good but will not renew. They are only interested in the money.

I appreciate the following. Ease in putting together a page on the website.

The website features and options are great, the membership, event  and donation features are wonderful.

I like the robustness of this database. Its user friendly but a very powerful tool.

Ease of use, functionality, and cost are all attractive to our small Associations.

Overall, an excellent value for the investment. Using it has helped our club to implement events more easily and keep the content current.

Wild Apricot definitely solves the membership management nightmare. Support staff are excellent: knowledgeable and courteous.

US Dollar

SilkStart is an integrated suite of association management tools created for small to midsize single chapter and larger multi-chapter associations. SilkStart serves the unique needs of multi-chapter organizations through a connected backend database.


SilkStart’s Association Management Software (ASM) platform can either create new mobile-ready websites or integrate with a current site. In addition, the platform provides a database to track membership, events, payment processing, job postings and more.


Members can sign up for free or paid events, view job postings and update their profile information. SilkStart syncs with many common payment providers, including Stripe, Paypal, Authorize.net and Beanstream.


Associations can set up automated emails for when a member joins, renews, or is about to expire and can also create groups and send newsletters and other updates. SilkStart integrates with other applications like MailChimp and Google Analytics.


Pricing is based on the number of active users and billed on a monthly subscription basis. Support is offered via phone, email and an online knowledge repository.



LongDescription

Member Communities

Jobs Board

Member Accounts

Enrollments/Onboarding

Newsletter Management

Electronic Payments

Personalization

Committee Management

Payment Processing

Recurring/Subscription Billing

Application Management

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

Activity Tracking

Financial Management

Credit Card Processing

Attendance Management

Attendance Tracking

Communication Management

Customer Database

Registration Management

Calendar Management

Customizable Fields

Member Database

eCommerce Management

Data Import/Export

Accounting

Email Templates

Self Service Portal

Contact Management

Content Management

Email Marketing

Membership Renewals

Membership Management

Fundraising Management

Client Portal

Event Scheduling

Social Media Integration

Event Ticketing

Email Reminders

Website Integration

File Sharing

Alerts/Notifications

Reporting & Statistics

Reminders

Event Management

Customizable Templates

Event Calendar

Website Management

Customizable Branding

Member Types

Member Communication

Chapter Management

Contact Database

Customizable Forms

Third-Party Integrations

Member Portal

Member Directory

Web browser (OS agnostic)

Windows 10

<li>Premium - Starts at £200 / month: Based on member type and total members, choice of payment processors, Corporate members, telephone & email support, unlimited administrators

<li>Custom / Multi-Chapter - Contact us for pricing: Based on total chapters and members, choice of payment processors, Corproate members, dedicated account manager, unlimited administrators on parent and chapter level.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

SilkStart MultiChapter

In Person

Live Online

Webinars

Documentation

Videos

WildApricot is a cloud-based membership management system used by business and trade associations, chambers of commerce, nonprofits, charities, clubs and community organizations. It supports organizations from a few members to 15,000 members in size.


With WildApricot’s website builder, administrators can create both a public website and private pages for members and committees. Widgets—such as event calendars, public and private membership directories and donation forms—can be copied and pasted into the builder.


Prospective members can submit applications through the website, while current members receive automated dues renewal reminders. Additionally, WildApricot’s event management tools let managers create events; list them on the website along with a description, images and a custom online registration form; track which members sign up; and process payments. It can also send reminders and messages to members.


Managers can view all member records to see membership status, event registrations, donations and more.



For Alumni Associations

File Management

User Management

Online Giving

Barcode/Ticket Scanning

Contribution Tracking

Ad hoc Reporting

Online Registration

Invoice Management

For Nonprofits

Transaction History

Campaign Segmentation

Mobile Access

List Management

Election Management

Survey/Poll Management

Role-Based Permissions

Forms Management

Email Management

Online Calendar

Activity Dashboard

Attendee Management

Data Visualization

Built-In Database

Event Registration

Billing & Invoicing

For Religious Organizations

Receipt Management

Accounting Integration

Donation Management

Reporting/Analytics

Drag & Drop

Donor Management

Online Forums

Document Management

Search/Filter

Donation Tracking

Collaboration Tools

Content Publishing Options

Subscription Plan Management

Usage Tracking/Analytics

Discussions/Forums

SMS Messaging

Text Editing

A 60 day free trial is available, after which WildApricot is priced as follows:

Personal: $48/month for up to 100 contacts.

Group: $60/month for up to 250 contacts.

Community: $110/month for up to 500 contacts.

Professional: $190/month for up to 2,000 contacts.

Network: $350/month for up to 5,000 contacts.

Enterprise: $420/month for up to 15,000 contacts.

Global: $720/month for up to 50,000 contacts. 

All plans include unlimited admins, free SSL certificate, and support.

SilkStart MultiChapter vs Wild Apricot

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