SubHub
About SubHub
Awards and Recognition
SubHub Pricing
Take our 14-day free trial to explore all the features available with a SubHub website - customisable design, member management, subscription levels, member-only content, recurring payments, course creation editor, language settings, store, forum, directory, Zapier integration and more. All our features are included with every plan. Besides a great product, you'll be supported by our customer support team that always gets 5 stars for its commitment to our clients. Choose your plan based on your member numbers and storage requirements. Starter: $47/month for up to 500 members. Pro: $97/month for up to 2000 members. Premium: $147/month for unlimited members.
Starting price:
$47.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for SubHub
1 - 5 of 82 Reviews
Andy
Verified reviewer
Online Media, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Easy to use membership site platform with minimal tech skills required
SubHub allows me to get on with publishing content, knowing that payment and back-end processes are well handled and reliable. On the rare occasion when I need support, it arrives quickly and with excellent follow-up.
PROSIt was easy to configure and set up my website [SENSITIVE CONTENT HIDDEN] on Subhub. That was back in 2008 and I've been using Subhub ever since to host the site. Payment processes are easily integrated and have proven reliable.
CONSIt would be good to have more customisation options, and more choice of which other software to integrate with. For example, Mailchimp is supported but not other popular email autoresponders such as Aweber. Maybe Zapier could create the bridge for this to happen but I haven't yet investigated. An integrated affiliate management system is commonplace with a lot of membership site builders and that would be a useful addition rather than having to use iDev Affiliate as a third party plugin
Reason for choosing SubHub
Reasonable price and a system that promised (and has delivered) to be easy to use and require minimal technical skills to get set up. Probably there are many other options available now compared with 2008, but I haven't seen a reason to change from Subhub
Vendor Response
Thanks Andy for the feedback! We are actually about to release our Zapier integration! Allowing more integration options will be a priority this year for us.
Replied December 2020
Kiya
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2019
An online business dream come true
Really amazing. I shocked myself and with the help of this world class support team I am managing + creating my own website and running my online business solo which feels very freeing and empowering.
PROSI can actually use it. The customer service is impeccable. It has great functionality without being overly confusing.
CONSSome glitches and inconsistencies have caused mild frustration. Not consistent across all browsers. Difficult to size, style and space font and videos.
Reasons for switching to SubHub
A business partner told me about Sub Hub and suggested I make the switch to a membership specific software so I didn't have to deal with all of the extra plug ins, updates and maintenance.
Vendor Response
Hi Kiya, Thanks for taking the time to write this review. It's been a pleasure to work and support you in building your website. The team has loved watching you take ownership of your site and stamp it with your own brand of energetic motivation and positivity.
Replied July 2019
Alejandro
Writing and Editing, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2020
Easy to implement memberships but they need to implement a lot of features if they want to compete
Is a decent solution for a membership site but they need to implement more features. The online marketing world is constantly changing and they need to adapt.
PROSThis a very easy to use software for membership sites. You can construct a site in a couple of days and start making money. The web page designer is implemented in the app and you can even link your domain name. The app is very organized and intuitive and the support is top notch. They reply in minutes and are very helpful
CONSThey need to implement a lot more features. You can't sale courses in the store. They are part of the membership site. This is a little annoying because some clients just want one course, not be part of all the site, and they have to fill the form just to access the course and sometimes is overwhelming for them. Is buggy at times, you can't see the changes in the page inmeaditely. Other problem is with pdfs. They have a feature to protect the pdf from downloading, but the resolution is terrible and the site that encrypted the pdf has a fee. So if you want to embed 5 or more pdfs you will have to pay for that external service.
Vendor Response
Hi Alejandro, Thanks for the review and feedback. We are continuing to refine our platform especially our course creator. You can now sell courses separately from memberships.
Replied December 2020
Edmund
Professional Training & Coaching, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Membership software without the stress
The team is amazing. They respond quicky and follow-up to check if any additional support is needed.
PROSThe platform has a lot of features all integrated together which is fantastic.
CONSThere are more features coming on the roadmap. Looking forward to having paid events built into the offerings.
Reasons for switching to SubHub
Subhub is a self-hosted option which takes away a lot of the time spent tweaking plugin settings.
Vendor Response
Hi Edmund, Thanks so much for your review. We're really glad you are finding SubHub to be a useful tool for building your membership site. And we're especially glad you've felt well supported. Thanks again!
Replied March 2023
Megan
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Subhub's Customer Service is Excellent!
Subhub's customer service is outstanding! They respond to emails almost immediately. They take my requests and issues seriously and have always been able to resolve any issues I have with my site. If I need custom work done, they have been available to help. We recently hired a web designer to re-design our site for us (because we wanted it completely custom). She was amazed at how well the team at Subhub responded to her and helped throughout the process. She had initially wanted me to transfer to a Wordpress site, but after one conversation with Subhub, she understood why I will never go anywhere else. My site is custom, beautiful, and we couldn't be happier!
PROSSubhub is easy to use. I have several members on my team that post weekly to our site. The editor is intuitive and easy to use. We also love that it is now mobile optimized. 50% of our users are on mobile, so this is huge for us. Subhub was the only platform we found that has multi-memberships and a store that work together.
CONSThere are limits to how custom you can make the site. But we've always been able to find work arounds and make it work. I also really dislike Mailchimp and would like another email provider integrated into the site.
Reason for choosing SubHub
We needed something that could have multiple membership levels and a store that was attractive. I had worked for a company previously that used Wordpress. With every plugin update, we would have major issues. Plus the store was hard to use and ugly. I also wanted something that I could update and fix myself without hiring a coder or developer with every little thing. Subhub fills all these needs plus more.
Vendor Response
Thanks so much for your review! The team loves helping our customers be successful with with SubHub!!
Replied May 2021