SubHub allows me to get on with publishing content, knowing that payment and back-end processes are well handled and reliable. On the rare occasion when I need support, it arrives quickly and with excellent follow-up.

It was easy to configure and set up my website [SENSITIVE CONTENT HIDDEN] on Subhub. That was back in 2008 and I've been using Subhub ever since to host the site. Payment processes are easily integrated and have proven reliable.

It would be good to have more customisation options, and more choice of which other software to integrate with. For example, Mailchimp is supported but not other popular email autoresponders such as Aweber. Maybe Zapier could create the bridge for this to happen but I haven't yet investigated. An integrated affiliate management system is commonplace with a lot of membership site builders and that would be a useful addition rather than having to use iDev Affiliate as a third party plugin

Really amazing. I shocked myself and with the help of this world class support team I am managing + creating my own website and running my online business solo which feels very freeing and empowering.

I can actually use it. The customer service is impeccable. It has great functionality without being overly confusing.

Some glitches and inconsistencies have caused mild frustration. Not consistent across all browsers. Difficult to size, style and space font and videos.

Is a decent solution for a membership site but they need to implement more features. The online marketing world is constantly changing and they need to adapt.

This a very easy to use software for membership sites. You can construct a site in a couple of days and start making money. The web page designer is implemented in the app and you can even link your domain name. The app is very organized and intuitive and the support is top notch. They reply in minutes and are very helpful

They need to implement a lot more features. You can't sale courses in the store. They are part of the membership site. This is a little annoying because some clients just want one course, not be part of all the site, and they have to fill the form just to access the course and sometimes is overwhelming for them. Is buggy at times, you can't see the changes in the page inmeaditely. Other problem is with pdfs. They have a feature to protect the pdf from downloading, but the resolution is terrible and the site that encrypted the pdf has a fee. So if you want to embed 5 or more pdfs you will have to pay for that external service.

The team is amazing. They respond quicky and follow-up to check if any additional support is needed.

The platform has a lot of features all integrated together which is fantastic.

There are more features coming on the roadmap. Looking forward to having paid events built into the offerings.

Subhub's customer service is outstanding! They respond to emails almost immediately. They take my requests and issues seriously and have always been able to resolve any issues I have with my site. If I need custom work done, they have been available to help. We recently hired a web designer to re-design our site for us (because we wanted it completely custom). She was amazed at how well the team at Subhub responded to her and helped throughout the process. She had initially wanted me to transfer to a Wordpress site, but after one conversation with Subhub, she understood why I will never go anywhere else. My site is custom, beautiful, and we couldn't be happier!

Subhub is easy to use. I have several members on my team that post weekly to our site. The editor is intuitive and easy to use. We also love that it is now mobile optimized. 50% of our users are on mobile, so this is huge for us. Subhub was the only platform we found that has multi-memberships and a store that work together.

There are limits to how custom you can make the site. But we've always been able to find work arounds and make it work. I also really dislike Mailchimp and would like another email provider integrated into the site.

Subhub has been a university of techie training for this non-techie. The support team has been WONDERFUL (e.g., Toby, Louise, Jeanne, Beverly...). I feel like I have "friends," ready to help with any website questions or challenges. I've had some health challenges, but Subhub has always been dependable–whether I work daily, weekly, or periodically on the website. Although we've had a number of unusual challenges and occasional glitches, Subhub has been the perfect tool to reach a global audience. We started with a Subhub template and eventually paid for a customized site. I did the research on some specific graphics, sent in some drawings with detailed explanations, and Subhub's developers produced a home page that still makes us happy and still attracts visitors to our email list. (www.ReadersTheaterAllYear.com)

I started Subhub as a non-techie with a heart to help teachers with a membership site. Subhub simplified my life and helped me grow in my technical skills. We've been on the old Subhub platform with our website since 2010 (although we updated to the mobile-friendly version later when that became available). I still like the organization and flexibility of the software because it allows me to serve my caring community of teachers more effectively. It self-organizes the content automatically according to what I want. The fact that someone else is managing it (for technical issues, updates, etc.) instead of me having to hire a webmaster makes it so simple. It has been quite dependable and works effectively for our global audience. In fact, even without advertising, somehow Subhub's SEO has brought in email subscribers and members from many nations. I'm amazed.

We've had some glitches/growing pains with the old platform that we're on. I REALLY wish that some of the features in the new platform could be included in the old platform. Changing platforms is very complicated, though. The one thing that has been a bit of a challenge for us on the old platform is the Store. For some reason the store downloads on this old platform require sending an email link with the download. That has been a problem for some of our sales since people couldn't find that link, so we will probably close the Subhub Store and link to our TpT store instead. IF the Subhub Store on this old platform gets updated we can always reopen the Subhub store. :)

Overall my experience with SubHub has been extraordinary. My business is not ordinary and I have worked closely with SubHub to solve problems and customize the platform to help make me successful. They have been kind and patient with me at times I needed to learn how things work- or to explain what I needed in terms of the out-of-the-ordinary to improve my ability to administer the site and my customer's ability to use it.

Member groups (for access) and subscription types are the heart of my E-learning business. The logic associated with creating and managing these elements of the platform are the most important things- and this is an area that evolved to work very well for me.

There are certain things that simply cannot easily be done in terms of modifying the template to "prettify" things on the site. These changes require SubHub intervention.

Customer service is outstanding!!! They respond quickly, efficiently, provide screen prints to help resolve your issue. They always follow up! I am so pleased with their support and how friendly and supportive they all are.

It is very easy to navigate and the FAQ's always help me out when I have an issue. I like the submission form for all my users. Its simplistic and they can easily select an option and pay immediately. Yeah!!

I would like to have the flexibility of changing the layout for my cell phone, so it looks proportional. I would like to have the option of creating a blank page w/o the menu being displayed for a landing page I would like to have the option to change specific colors of buttons without changing the button color on every page. I think the membership page and the main page photos should be independent of each other, so photos can be interchanged easily on both pages w/o calling customer service. I like to change photos when my photographer is available and better photos are taken. These are just suggestions. On my other websites these options are available to me - the user.

We are an online media and magazine platform with paying and non paying members. We are able to connect our payments email and social media through SubHub and if we have questions or changes we need to make SubHub is right there immediately to help us. Superb customer service!

SubHub was one of the best decisions we made when deciding on a membership platform for our website. They were super helpful with the setup. Answered everyone of our questions right away. And have been an amazing partner for us throughout the two years we have used them. And their pricing works as your company grows which was what lead us to them

we haven’t found any problems with them at all.

I really like subhub. I use a lot of softwares in my business and I like how simple and trustworthy sub hub is. Some of my other softwares feel like a full time job just checking they’re working as they should but with SubHub I barely have to ink about it, which is a good sign!

The customer service is just second to non. It works the way it should and I trust it to just get on with its job. I don’t have to babysit it to make sure the features are still working. The very few times there’s been an issue (and normally it’s user error on my end) customer support have fixed it really quickly.

In an ideal world I’d have more reports to see what my customers were doing in the site and the ability to send auto emails on anniversaries or if people haven’t logged in in a while.

My overall experience with Subhub has been very positive. I needed a platform where I could offer multiple levels of memberships, plus an online store. Everything connects so well and we are very satisfied with the software. The customer service cannot be beat. They respond quickly to questions. They listen to feedback and suggestions. They solve all of my issues - even the ones that I caused! They are always very polite and patient. Highly recommend!

I have been using Subhub for my website for many years. They are easy to work with and always willing to help whenever there are any issues. They have regular updates and listen to their clients of what is needed.

We haven't had any negative experiences with Subhub.

Greatest experience ever! Our business has more than doubled since going with SubHub, and the software has a lot to do with that! I highly recommend it.

How much functionality it has for an "out-of-the-box" membership -building site! If you have a subscription site, this is the best software you could use!

Because it's out-of-the-box, you do have to work with them if and pay more if you want customized features! But the pricing is very affordable compared to most web developers

I realized, how incredible customer service can transform a business. Kudos to all the customer service employees of SubHub, especially [SENSITIVE CONTENT HIDDEN]. She has been such a blessing. It's easy to lose your cool when you are building a website since you're trying to learn everything about the software and you ought to get irritated. But like I said, with great customer service these problems can be solved easily. Even though I continually keep have login issues with SubHub, I'm not ok with leaving it. Not because I don't have options, but because I have great customer service experience and thus, I will keep supporting this business! :)

I loved how versatile this software can be. I'm a pretty creative person and I love how I can take my creativity and put it to action with the different tools this software provides. It has pretty much everything you can think of. The development team did an awesome job by keeping in mind all the features a user could potentially need and use. You do not need to know crazy html, but that could be an added benefit of course.

The only part that bugs me is the login. I have to attempt to log in twice every time. I'm not sure if that's like a safety thing or just glitch? And it'll be so cool if the articles had the same freedom of elements or sections as the homepage, I think that would definitely make the pages stand out more. Other than that, I'm a happy camper! :)

My experience with SubHub has been wonderful! This is mostly due to the excellent customer service from [sensitive content hidden]. [sensitive content hidden] communication has been very timely and clear, which has really helped us launch our project. [sensitive content hidden] understood our needs from the very start and I really appreciate her kindness and creativity. I know [sensitive content hidden] has a great team that supports her and would like to give kudos to the entire team.

SubHub has been very intuitive to use and the support has been exceptional!!!! The customer support is what I like most about SubHub. The entire team has been excellent and has met our unique requests. The teams was able to add a form to the platform for our members use. Secondly, SubHub has been very easy to use and the tutorials are a great resources.

A would like to see a feature for photos be added to the forums.

Subhub has made it so easy to launch my podcast membership site. It has all of the needed features and then some. I have been able to build a functional easy to navigate site that I can grow into. Also, the customer service is top notch! Easily some of the best service I've ever received consistently.

I don't have many dislikes. I would say the UI isn't sleek or clean. It takes some getting used to as we see services with a lot more ability to create a website that way. There are some additional integrations I'd like, but nothing major.

Friendly, rapid support and easy design make this an excellent website builder.

Sub Hub has an easy-to-use and easy-to-read design format.

The ability to create a copy of a website would complement the excellent design functions.

Simple, but sufficient. Secure, easy to manage, and maintain. Outstanding customer service.

Manage gated content very well. The text editor is easy to use.

It would be nice to have some more flexibility and functionality in homepage/ landing page design, product check out and subscription sale pages.

Great product for subscription based companies.

Can take some getting used to. Need to do some reading and ask questions to support.

Subhub platform is intuitive and easy to use. You can use it to create stunning layouts, and subscribe options for your membership. Their support team is friendly and supportive, and they can help you with any questions or problems you are having. I have asked for multiple customisations, and they always went extra miles to help. I would definitely recommend this platform to anyone who is looking for a solution for a membership website.

The customisation possibilities, and a dedicated support team.

The back end and reporting feature could be improved.

SubHub personnel and support have been wonderful. They've always accommodated us in every way we've needed and typically in a very timely manner.

We liked the fact that we can use it to create a subscription based website.

Wish it were a bit more flexible when it comes to modifying the overall design template.

The support is fast and helpful. I feel like the team is on my side.

There is a learning curve and the tutorials could be expanded a bit.

excellent

Its smoothness and user-friendliness and easy to work makes it a likely software for me

nothing as it is great so I prefer not to say anything wrong about this product

My SubHub Team provided me with one of the best customer service experiences that I had for launching my new business. Cheers to executives & Developers for their patient guidance and problem-solving solutions when I had none. Developers rapidly tweaked the template that I used to accommodate my needs. While my website is now live, my team continues to support me--they are the IT Department that I don't have as a small business startup. I could not be happier than I am today with my SubHub experience.

Easy to learn. Easy to customize. Easy to execute.

No complaints

I was looking for a membership software to create a website and I found Subhub. They highly helped me. They understood my outlook and suggested some ideas to set up the website. It was really good in terms of collaboration. Now, my website is really great. And I want to thank again the dedicated Subhub team.

Understanding, professionalism and flexibility.

Maybe time but it was necessary to build a great website.

- membership platform - Bev has provided outstanding customer service

At times it is not as intuitive as I would like