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> Reviews of Sumac. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sumac is a good fit for you!

Source: https://www.softwareadvice.com/membership-management/sumac-profile/reviews

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Sumac Reviews

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# Sumac Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(69)

4

(50)

3

(9)

2

(3)

1

(1)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4.7

Value for money

4.3

Functionality

4

* * *

### Pros

"After an initial year of success, we expanded its use to include our Young Adults Guns, Gangs, and Human Trafficking program and our Mental Health program."

"Overall, Sumac has streamlined our operations, improved data security, and strengthened how we serve our clients and meet funder requirements."

"it puts everyone together so you can easily find and keep track of the clients we are working with, customer support has been really helpful"

### Cons

"Like when they added an option for "other," it conflicted with how we added our own section to collect that data."

"As a Canadian charity, we do not have credit accounts, and can only pay by cheque."

"Relations tab is not included in exporting reports."

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Sumac Reviews, Pros and Cons - 2026 Software Advice