--- title: "Member Jungle Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Member Jungle. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Member Jungle is a good fit for you!" source_url: "https://www.softwareadvice.com/membership-management/telligence-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / [Member Jungle](https://www.softwareadvice.com/membership-management/telligence-profile/) / Member Jungle Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/membership-management/telligence-profile/) Reviews [Alternatives](https://www.softwareadvice.com/membership-management/telligence-profile/alternatives/) # Member Jungle User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 17 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.6/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 12 reviews (71%) - 4 stars: 4 reviews (24%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (6%) ## Member Jungle customer reviews Showing reviews 1-17 of 17 (page 1). ### Makes member management easy - Overall rating: 5/5 - Reviewer: Mark A. T. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Has made managing and communicating with our members easy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simplicity and features and the app means I have access to our entire member base whenever I want #### Cons There’s nothing not to like about Member Jungle --- ### Member Jungle: Streamlined Simplicity - Overall rating: 5/5 - Reviewer: Calum R. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Member Jungle has proven to be an exceptionally easy-to-use platform for both our members and administrators. The sign-up, renewal, and event setup processes are seamless, and their support is reliably helpful. Our monthly newsletter distribution has become effortless. We wholeheartedly recommend Member Jungle to any club looking for a streamlined membership management solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use for members and administrators #### Cons Difficult to think of any cons. It would be nice if the Gallery could be like a shared folder, allowing administrators and (chosen) members to upload photos. #### Reasons for choosing Member Jungle Member Jungle was the overall better platform that was enthusiastic about making your tasks easier. #### Reasons for switching to Member Jungle Wild Apricot was becoming expensive and was a US company. Support was slow and not in the Australian Eastern Time Zone #### Vendor response Thank you so much Calum, we really appreciate the kind words and are glad that Member Jungle is able to help you manage your club. We look forward to continuing to work with you in the future! Replied April 2025 --- ### Thumbs up from me. - Overall rating: 5/5 - Reviewer: Keith D. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered I have found the member jungle app to be an excellent tool to use a competitor at an event. Received updates so easily, links posted as needed. Using the chat with other competitors really promoted a good atmosphere at the event. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The communication regarding the event was seamless using the app and the chat function was great. It allowed all competitors to communicate right up to and during the event. #### Cons Haven’t found anything I don’t like about using the app yet. This was my first time at an event using the Member Jungle app. --- ### Member Bungle - Overall rating: 1/5 - Reviewer: Peter A. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Pitiful. Just a hopless platform. Its a hopeless platform. Recommend looking for an alternate platform. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. The platform is hopeless as is the admin backup that you can't even access. #### Cons Its a hopeless platform. Recommend looking for an alternate platform as this one is not user friendly and company back up is not available to assist. --- ### Superbly user friendly for people with low tech skills. - Overall rating: 5/5 - Reviewer: Cherie M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The Member Jungle platform and associated support made developing and maintaining our website achievable and relatively easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is an affordable platform with great scope as a website builder capable of managing our events and member engagement. The back end is easy to navigate and use. The help sheets are invaluable and easy to follow. The training was excellent. #### Cons I genuinely can't think of anything that was problematic. #### Vendor response Thank you so much for your review Cherie! We are so glad that you love using Member Jungle and found the setup process easy, we look forward to helping you manage your members and association into the future! Replied October 2024 --- ### It changed our organisation! - Overall rating: 5/5 - Reviewer: Kate S. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. They are helpful, responsive and very open to suggestions. Their customer support is super! Creating our new website was made simple and cost effective. Updates are easy to make and if I need help with something they respond quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The membership renewals and keeping track of our members. Ease of finding members and creating reports. #### Cons I use events registrations alot and have made requests which they are considering for fine tuning. I would like a bit more streamlining in event data reports. #### Reasons for switching to Member Jungle The other product was not working adequately. Switching to Membership Jungle totally changed our experience of managing our members. --- ### Fully integrated membership , website and email campaign system that is easy to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The transfer over was assisted by the Member Jungle team who responded quickly to any queries and provided excellent coaching on how to run the site. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [SENSITIVE CONTENT] has recently moved to the Member Jungle platform replacing 3 separate systems and saving volunteer committee members many hours of time in running the club. We were up and running quickly - three months ahead of expected launch. #### Cons All the club's needs currently met . I have made a couple of improvement suggestions that have been taken on board - MJ encourage feedback for future releases #### Reasons for choosing Member Jungle Easy to use, Australian business --- ### MCYC - Overall rating: 5/5 - Reviewer: lynne c. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience is very good, it has reduced the man hours involved in member adminstration, and event organisation significantly. i find the customer support very responsive #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The email campaign functionality, and the member registration functionality, including payment gateways, make this software very suitable for club administration. I also like the event registration functonality #### Cons I think the blog/forum functionality should be available at all subscription levels, we are a small but growing club, and can not afford the upgrade to the next level until we have more members, however blog functionality is very important to clubs, we use facebook groups now to fill this gap. I would like to somewhere where the payment remittance advice can include what is being paid, to make reconciliation of payments easier --- ### Using Member Jungle for our HOG group - Overall rating: 5/5 - Reviewer: Cherie W. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We had an old spreadsheet based membership data system, that required about 5 different software programs to do what we needed it to. Now, it is all within the one system and is SO much quicker for me as a volunteer to administrate! The staff were very knowledgeable and helpful, and showed us how to do things quickly. The staff are happy to help and very customer focussed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is very easy to use and intuitive - it does what it says it will do! It is also easy for the end user. #### Cons Figuring out the building blocks behind the website so that the right things went into the right places. However, once that was sorted, it is now super easy to use. --- ### Telligence review - Overall rating: 5/5 - Reviewer: James H. - Verified reviewer: Yes - Industry: Automotive - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Member Jungle provides a one stop shop for the interface with our members. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great integration between website and back end member management and communication. Highly configurable and flexible. #### Cons Email module could be easier to use. It takes a bit of getting used to. --- ### Helping our fishing club - Overall rating: 5/5 - Reviewer: Ronny R. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Everything is so traceable. Our members love the app and due to the notifications our members are renewing well before their expiry dates. The Events Management is an added bonus so we can now manage all of our events through Member Jungle including payments. We wouldn't use anything else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy to use. We no longer have to deal with cash from our members. It goes straight to our bank account so it is much easier for reconciliation and auditing of funds. Communicating with our members is very easy and the app (particularly the new engagement features) is brilliant. #### Cons Nothing really - it makes our job so easy. --- ### Overall about product - Overall rating: 4/5 - Reviewer: Dayananda H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The system has many functionalities which can be used for any group of members /clubs / . No customization needed . Just configuration #### Cons The help manual should be more elaborate and cover each and every feature with video as well #### Vendor response Thank you for your feedback, we appreciate you taking the time to review our product and are glad you are enjoying using Member Jungle. Replied June 2022 --- ### Online Membership Data Base easy to use with many custom functions designed for our needs. - Overall rating: 4/5 - Reviewer: John B. - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered We have 2700 members who utilize the jungle, we needed a database/member renewal/join system that was flexible enough for our needs and the member jungle doesn't disappoint, #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Instant reports and fast membership renewals. #### Cons No complaints, works well.Support is only an email away. --- ### Get the Best - Overall rating: 5/5 - Reviewer: Robyn P. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Initially I found the program confusing, frustrating with a number of teething issues. Spending time navigating the software, learning the capabilities and teaching the Members how to use the program has been worth all the set up issues. Doing Membership renewals immediately upon setup is not recommended. As a Chapter we are now 5 months into operation with Member Jungle and it is all smooth sailing - ops! I mean smooth riding. (We are a Harley Owners Group Chapter). Thank you Member Jungle for a great product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Allows Members to be responsible for their own information and have more active involvement in the Chapter which in turn allows me (Membership Officer) to have more free time to 'ride & have fun' #### Cons All new software has setup issues and Member Jungle was no exception however the support team are fantastic and whilst not available via phone are prompt in returning emails and sorting out issues. Getting Members used to a new system can be a challenge but the end result is definitely worth the angst in the beginning. --- ### Great for our club - Overall rating: 4/5 - Reviewer: Lee B. - Industry: Wine and Spirits - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered Saved me heaps of time to manage the club. Also, the ability to collect membership fees and renewals online has saved heaps of hassle (and no trips to the bank!). #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent local support. Easy to collect membership fees and handle renewals. Easy to notify members through the app. All the different components are integrated well. #### Cons Email software is basic (although does the job). Lots of changes/improvements are coming through and need to determine which bits to use. --- ### Member Jungle - Overall rating: 4/5 - Reviewer: Russell H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent, but cant recommend it to other similar clubs until the above limitations are addressed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Automated membership renewals Seamless payment gateway Ability to customize event registration and form design #### Cons Inability to register multiple family members for an event or annual membership without having to log off and on for each member. We require a separate permission form for each member for each event. Given the above limitation, lack of an event option to restrict event ticket sales to 1 ticket per member. Cant use the event attendance reports where members purchase more than one ticket. --- ### Wonderful Support and Program - Overall rating: 5/5 - Reviewer: Kerry S. - Industry: Sports - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered The overall experience has been amazing from start to finish. The support and the simple process of the program. Now to get the rest of our members involved so they too can experience Member Jungle. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is easy to use once you know how to navigate it, and the support provided was exceptional. #### Cons Just learning a new program so not a lot to dislike --- Member Jungle Reviews, Pros and Cons - 2026 Software Advice