About Tithe.ly

Tithe.ly is a cloud-based funds collection application and online giving solution designed for churches of all sizes. It offers a mobile app that allows church members to donate funds in a variety of ways and provides reports, alerts and donation tracking. Tithe.ly offers products for Church Giving, Apps, Sites, and Events, as well as an all-inclusive church management suite. The platform facilitates digital giving, custom church website building, church app creation, events management and more.

Users can use Tithe.ly to create a custom church app or church website using logos, graphics and brand colors. Mobile giving options include fund transfer using saved cards, automated recurring giving, ACH payments, credit or debit card donations, a text-to-giv...


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180 Reviews of Tithe.ly

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(139)

139

4 stars

(35)

35

3 stars

(5)

5

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 180 results

February 2021

User Profile Picture

Steven from Pioneer Baptist Church

Verified Reviewer

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2021

Easy to implement online giving

We began looking at the possibility of online giving in 2019 and after reviewing all the major online giving platforms we decided to implement Tithe.ly in February of 2020 and we have been very please in the increase of giving and the greater consistency in giving we have seen as a result of using Tithe.ly

Pros

Tithe.ly has been easy to integrate with our existing website. Even our less technologically savvy members have found it easy to use. It has helped increase our giving over the past year.

Cons

Customizing was a bit difficult to figure out initially especially resizing our logo and getting the colors to match our branding.

Reasons for Choosing Tithe.ly

Low up front cost, comparable fees, and easy onboarding were why we chose to use Tithe.ly.

August 2019

Clint from Gayton Baptist Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

THE CURE for the standard, ancient church giving platforms

Overall, I love Tithe.ly! We also switched to their ChMS Church Management System and the power of the platform is really exciting!

Pros

What I like most about Tithe.ly giving is the user interface! It's modern, sleek, runs great on desktop and mobile. The typical church online giving experience has been lost in platforms that provide a user interface that looks like it was built by a non-design-minded programmer from 1990. We wanted to remove any obstacle from our online giving. People are used to great payment experiences online, so ours needed to match that experience. Now it does because we launched Tithe.ly. It has been well received, and the reports from our members have been overwhelmingly positive about how easy it is to use.

Cons

Figure out all the little intricacies for migrating data from our old system to Tithe.ly was a bit of a bear. But that's not really Tithe.ly's fault. Also - our finance admin wasn't happy about having to enter checks by hand (scanners do not work with Tithe.ly), but the improved interface we hope will cause more people to move away from physical checks.

Reasons for Choosing Tithe.ly

Tithely offered the best interface experience, and the best features along with low expenses.

Reasons for Switching to Tithe.ly

We switched from ACS because it was basically unusable as a church management system in the modern age. And the giving interface was terrible and didn't work well on mobile.

December 2021

David from Summa Computer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

December 2021

Something changed in privacy.

Horrible, Customer service recommended i send private license and statement information through standard email. Really bad experience. I would not suggest using them now. Something has changed. Either too big or facebook is involved now.

Pros

While easy to setup when a modification had to be made we came to an impass. Customer support to resolve a solution took three months and hours of communications all the while Tithe.ly continued to collect donors money and would not transfer it to the Church. We finally had to have Tithe.ly return donations and they came back through Facebook listings on credit cards, much to my surprise. Has facebook purchased tithe.ly or are they part or disclosing even more information on who belongs to what church, to a company that is already carrying too much personal data in our country? The return of funds from facebook was a second big red flag. The first was reading tithe.ly's privacy agreement when personal license and bank statement images were requested. Thoroughly read thithe.ly's disclosures for you and your donors before you sign up. I wonder how long this post will last David/ 12/06/21

Cons

NO customer service, facebook is invloved with credit card transactions. and 3 months to return funds to donors.

Reasons for Choosing Tithe.ly

at the time it was the best solution.

May 2019

Josh from Bridge Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Considering Mobile Giving? Go With Tithe.ly

Pros

Text giving is very easy. You can easily export giving reports on the administrator side.

Cons

You have to search for the church you're giving to and if you're not careful, you can accidentally give to another church that might have a very similar church name. You can't actually view someone's giving profile. Little strange.

Reasons for Choosing Tithe.ly

When I went with Tithe.ly in late 2015, they were more recognized in the industry than Pushpay. It was that simple.

May 2018

User Profile Picture

Neal F from South Carolina Synod of the Evangelical Lutheran Church in America

Verified Reviewer

Company Size: 201-500 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

A great experience from day one thanks to personal customer service.

It does what it is supposed to do. It works and integrates seamlessly.

Pros

BACKGROUND Our synod had just completed a study in online giving. One of the key piece of feedback was support for our leaders without having to go through a phone zone for support only to be told you'll have to look through the support documents on the website. Our results were mixed. THE DECISION TO MAKE THE MOVE TO TITHE.LY As we looked into Tithe.ly as a provider of eGiving solutions, from day one, I was continually impressed with their responsiveness and the level of their customer service we received. If I have a question, I can call ONE PERSON directly. No phone tress. No... you'll have to read our support forum for that answer. Just great, personalized customer service from one representative. They work to get me the best answer. Tithe.ly also has very competitive rates. In other words, we get to keep more of the money that is given to us. Having the option for text giving is helpful in situations when there are emergencies, disasters, or events. We decided to add a personalized app. It is intuitive and the process of building the app was informative and quick. I can't thank the folks building the app enough. Pros: Great Customer Service, Price is fair, and in my conversations with their people, I got the real feeling like this is a company that really wants to be the best they can be.

Cons

I have not experienced many negative things with Tithe.ly. Just take your time and ask a question so you fully understand what is being offered and what you can do, if you move forward with a personalized app. Most of the confusion I had around the was on me.