About Trybe

The API first bookings and business management solution for hotel spas, medispas and leisure complexes. Trybe is the first integration-focused platform built to slot in alongside your backend property management systems to improve your operational efficiency.

We provide a white-labelled, fully-branded shop frontend to surface your availability in real-time to your guests. Take bookings online and remove the bottleneck on your reservations team. We'll drastically increase your conversion rate and deliver your guests a seamless end-to-end booking experience.


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4 Reviews of Trybe

Overall rating

4.75 / 5 stars

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Showing 1 - 4 of 4 results

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June 2021

James from Shrigley Hall Hotel and Spa

Company Size: 201-500 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Part of the Team

The support throughout development and implementation has been first class, so much so that we feel part of the team. [SENSITIVE CONTENT HIDDEN] and the team were able to adjust timelines regarding development to support and quickly reacted to challenges as they arose. The development team have kept in touch on a regular basis to ensure launch was seamless.

Pros

Ease of use, live availability, inventory.

Cons

Payment portal with Stripe, hopefully charges will reduce with greater volume.

Reasons for Switching to Trybe

Level of service

June 2021

Vicky from Chevin Country Park Hotel

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

June 2021

Highly recommend!

Customer service is incredible, always respond quickly to any queries we have and find ways to make the system suit our business.

Pros

System is very easy to use and the team are so helpful.

Cons

Improvements are made constantly to the system so there is nothing not to like!

July 2021

Helen from Diamond Hotel Collection

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2021

TRYBE- our Spa & Leisure membership

Integration was tested, with a few tweaks all sorted within 48 hours. Fantastic support at all levels with a team who could genuinely not be more helpful . We were one of the (if not the first) businesses to be integrated into the Reslynx software. Online chat facility has been invaluable for employees still learning the systems, online training has been provided to staff. The Trybe team have taken advice from the end users and developed the system to fit their requirements.

Pros

Payment in advance from online bookings, forecasting features using multiple revenue streams and integrated into the Reslynx software for daily revenue postings. Complete package for our busy Spa and Leisure business.

Cons

Client names have to be entered in full and exact to be found - something that could be developed to view close matches. Previous page navigation is done from the web browser rather than in the software which can sometimes be confusing.

Reasons for Choosing Trybe

Unknown

June 2021

Hanna from Ruthin Castle Hotel

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Makes Life Simple!

The support received has been outstanding and would highly recommend

Pros

Simple and easy calendar view, easy for rota's and reports - most tasks are quick and simple!

Cons

sometimes if a booking is spread over two dates the email confirmation doesn't make this clear