---
title: "Vagaro Software Overview 2026 - Features & Pricing"
description: "Review of Vagaro Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/membership-management/vagaro-profile/"
page_type: "product"
language: "en"
publication_date: "2026-11-04"
---

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[Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/)

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Vagaro

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/vagaro-profile/alternatives/)

# Vagaro Review

From $23.99/month Free trial 2 plans

Updated November 4, 2026

Written by [Molly Burke](https://www.softwareadvice.com/resources/author/mburke/)

Senior Specialist Analyst

Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/)

Senior Editor

Wondering if Vagaro is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

Vagaro

4.7

[(3692)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)

FrontRunner 2026

Pros:

-   Appointment scheduling
-   Online booking

Cons:

-   User interface problems
-   Glitchy system

Pricing

Starting at $23.99 flat rate per month

### What is Vagaro:

Vagaro is a cloud-based business management platform for spas, salons, and fitness centers. Features fall into four main categories — client experience, business management, payments, and marketing. Within these segments, Vagaro tools include appointment booking, payment processing, inventory tracking, and membership promotion.

### Why we like Vagaro:

Vagaro receives high ratings simple customization options and customer scheduling reminders and emails. Users appreciate that the platform can be set up with role-based access, allowing different team members to handle specific tasks. It is well-liked for being customer-friendly and for providing quality support.

### Who should use Vagaro:

Vagaro is designed for the wellness, beauty, and fitness sectors. Features center around appointment booking, payment processing, and marketing workflows. On Software Advice, 71% of reviewers work for companies with 1-10 employees, showcasing the tool’s popularity with small businesses.

Wondering if Vagaro is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

## Vagaro User Interface

## Popular Vagaro Alternatives

Main Product

Vagaro

4.7

[(3692)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.65Value for money
-   4.63Customer support
-   4.55Functionality

Pricing

Starting at $23.99 per month

Get Price

Alternative Product

[Goldie](https://www.softwareadvice.com/salon/goldie-profile/)

4.8

[(1173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.65Value for money
-   4.75Customer support
-   4.62Functionality

Pricing

Starting at $19.99 per month

Get Price

Alternative Product

[RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

4.3

[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.20Value for money
-   4.22Customer support
-   4.23Functionality

Pricing

Starting at $32.00 per month

Get Price

Alternative Product

[GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/)

4.8

[(351)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/)

Ratings Breakdown

-   4.83Ease of use
-   4.74Value for money
-   4.74Customer support
-   4.68Functionality

Pricing

Starting at $24.00 per month

Get Price

Alternative Product

[Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/)

4.8

[(5775)](https://www.softwareadvice.com/medical/acuity-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.65Value for money
-   4.65Customer support
-   4.65Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

3.8

[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)

Ratings Breakdown

-   3.79Ease of use
-   3.56Value for money
-   3.64Customer support
-   3.80Functionality

Pricing

Available upon request

Get Price

## Vagaro Overview

Vagaro is an online booking platform that connects customers with salon, spa, and fitness professionals for scheduling appointments. It allows users to discover and book services across categories such as hair styling, massage therapy, nail care, personal training, and yoga classes.

The platform includes search functionality to filter businesses by location, service type, and availability. Customers can view business profiles with ratings, reviews, and service galleries. It also offers options to purchase gift cards and explore daily deals from local providers. Appointment...

types include in-business visits, mobile services, and live stream classes. Vagaro organizes service providers into Beauty, Wellness, and Fitness categories, simplifying navigation for specific services. Users can filter options based on distance, amenities, and other preferences to find suitable providers. The platform supports real-time booking for both in-person and virtual appointments.

## Vagaro Pricing and Plans

Vagaro has two plans. One Location is $23.99/mo billed monthly. Multiple Locations is custom-priced.

Free trial

One Location

$23.99

flat rate, per month

For 1 user / bookable calendar

One Location plan includes:

-   1,000 free email marketing messages to send each month
-   24/7 Live phone, email & chat support with free training
-   Free listing with unlimited daily deals and bookings on the Vagaro Marketplace
-   Free transfer of all your data from any software
-   Business & Employee Booking Widget

Multiple Locations

Custom Quote Available

Multiple Locations plan includes:

-   1,000 free email marketing messages to send each month
-   Business & employee booking widget
-   24/7 Live phone, email & chat support with free training
-   Free listing with unlimited daily deals and bookings on the Vagaro Marketplace
-   Free transfer of all your data from any software

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### Our Analysis of Vagaro's Pricing Plans

Vagaro offers two basic plans, one for single-location businesses and one for multilocation businesses. We've outlined each plan's key advantages and limitations to help you determine if Vagaro is a good fit for your business needs and budget. Understanding the nuances of the plans is essential for making the right choice for your beauty, health, or wellness business.

**Single-location plan**

Vagaro's single-location plan is designed for b...

usinesses with one location and starts at $30 per month for one bookable calendar. It includes customizable calendars, a listing in the Vagaro Marketplace, automated notifications and reminders, reporting, and more. \_\_Pros:\_\_ - \_\_Scalable pricing:\_\_ Additional calendars can be added for just $10 per month, capping at $90 per month for seven or more calendars. - \_\_Data migration:\_\_ Data from previous platforms is migrated to the new system for free. - \_\_Customer support:\_\_ Receive free training, along with 24/7 phone, email, and chat support. \_\_Cons:\_\_ - \_\_Limited to one location:\_\_ This plan is not suitable for businesses with multiple locations. - \_\_Additional costs for extra features:\_\_ Features like text marketing, live streaming, and integrations with QuickBooks and Xero come at an additional cost. \_\_Multilocation plan\_\_ For businesses with multiple locations, Vagaro offers an enterprise-level plan that requires contacting the provider for a custom quote. It includes all the features of the single-location plan, plus cross-location syncing, shareable customer information, the ability to segment by geography, and employee management tools for performance tracking and more. \_\_Pros:\_\_ - \_\_Support for multiple locations:\_\_ Features suit larger businesses with multiple salon, spa, or office locations. - \_\_Enterprise-level security:\_\_ Compliant with ISO 27001, PCI DSS, SOC 2, and HIPAA standards and regulations. - \_\_Dedicated customer support:\_\_ A dedicated customer success manager will help you get the most out of the platform. \_\_Cons:\_\_ - \_\_Nontransparent pricing:\_\_ Must contact the sales team for a quote, which makes software comparison and budgeting more difficult. - \_\_Cost for advanced features:\_\_ As with the single-location plan, some advanced features still require the purchase of a paid add-on. \_\_Add-on features\_\_ Vagaro offers several add-on features that can be integrated into either plan to enhance functionality. These include: - Vagaro Drive (file storage): Starting at $10 per month - Text marketing: $20 per month - Live streaming: $10 per month - Online shopping cart: $10 per month - Vagaro MySite (website builder): $20 per month - Payroll: $34 per month plus $5 per employee per month - Accounting integration (QuickBooks or Xero): $30 per month \_\_Free trial\_\_ Vagaro offers a 30-day free trial of its single-location plan. Users can access all the plan’s features, except for daily deals, free email marketing messages, and credit card processing. \_\_Conclusion\_\_ Vagaro's pricing/plan structure is based on the number of locations. Single-location businesses can access essential online booking and appointment scheduling features for $30 per month for one bookable calendar. Additional bookable calendars can be added for $10 per month each. Multilocation businesses must call Vagaro’s sales team for customized pricing. The multilocation plan includes all the features of the single-location plan, with enhanced security and additional tools for sharing information and managing employees across locations. Ultimately, deciding if Vagaro is right for you requires understanding your specific needs and budget. For single-location businesses or those that just want to get a feel for the platform, a 30-day free trial of the single-location plan is available. Multilocation businesses may also want to book a demo.

### How does Vagaro pricing compare to alternatives?

Vagaro's starting price is $23.99/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Vagaro4.7[(3,692)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) | $23.99 /mo | Available | Not available | 4.6 |
| [Goldie](https://www.softwareadvice.com/salon/goldie-profile/)4.8[(1,173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) | $19.99 /mo | Not available | Available | 4.6 |
| [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) | $32.00 /user/mo | Not available | Not available | 4.2 |
| [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/)4.8[(351)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/) | $24.00 /mo | Available | Not available | 4.7 |
| [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/)4.8[(5,775)](https://www.softwareadvice.com/medical/acuity-profile/reviews/) | $20.00 /mo | Available | Not available | 4.6 |

Vagaro4.7[(3,692)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)

* * *

Starting price

$23.99 /mo

Free trial

Available

Free version

Not available

Value For Money

4.6

-   [Goldie](https://www.softwareadvice.com/salon/goldie-profile/)4.8[(1,173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/)
    
    * * *
    
    Starting price
    
    $19.99 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Available
    
    Value For Money
    
    4.6
    
-   [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)
    
    * * *
    
    Starting price
    
    $32.00 /user/mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.2
    
-   [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/)4.8[(351)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/)
    
    * * *
    
    Starting price
    
    $24.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    
-   [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/)4.8[(5,775)](https://www.softwareadvice.com/medical/acuity-profile/reviews/)
    
    * * *
    
    Starting price
    
    $20.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    

## Vagaro Features

Drawn from insights across 3692 verified reviews, we've outlined Vagaro's best and worst rated features and how they stack up against the average rating.

Vagaro's score

Category average

Vagaro's Best Rated Features

Real-Time Reporting

5.0

4.24 category average

Booth Rental Management

5.0

2.71 category average

Staff Management

5.0

4.23 category average

Vagaro's Worst Rated Features

Inventory Optimization

2.83

3.17 category average

Third-Party Integrations

3.86

4.0 category average

Web Forms

3.92

3.97 category average

-   Popular features found in Appointment Scheduling
    
    Appointment Management
    
    Automated Scheduling
    
    Calendar Management
    
    Client Database
    
    Group Scheduling
    
    Mobile Access
    
    Online Payments
    
    Recurring Appointments
    
    Reporting & Statistics
    
-   More features of Vagaro
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Address Book
    
    Alerts/Notifications
    
    API
    
    Application Management
    
    Appointment Scheduling
    
    Attendance Management
    
    Attendance Tracking
    
    Audit Trail
    
    Availability Indicator
    
    Availability Management
    
    Barcode/Ticket Scanning
    
    Before & After Pictures
    
    Billing & Invoicing
    
    Booking Management
    
    Booth Rental Management
    
    Business Coaching
    
    Calendar/Reminder System
    
    Calendar Sync
    
    Capacity Management
    
    Charting
    
    Class Management
    
    Class Registration
    
    Class Scheduling
    
    Client Management
    
    Client Portal
    
    Client Profiles
    
    Collaboration Tools
    
    Color Codes/Icons
    
    Commission Management
    
    Committee Management
    
    Communication Management
    
    Compensation Management
    
    Compliance Management
    
    Compliance Tracking
    
    Confirmations/Reminders
    
    Consent Forms
    
    Consent Management
    
    Contact Database
    
    Costume Management
    
    Credit Card Management
    
    Credit Card Processing
    
    CRM
    
    Customer Accounts
    
    Customer Database
    
    Customer History
    
    Customer Mobile App
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Debit/Credit Card Processing
    
    Discount Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Dues Management
    
    eCommerce Management
    
    Electronic Forms
    
    Electronic Payments
    
    Electronic Signature
    
    Email Management
    
    Email Marketing
    
    Email Reminders
    
    Email Templates
    
    Employee Database
    
    Employee Management
    
    Employee Scheduling
    
    Employee Time Clock
    
    EMR/EHR
    
    Enrollments/Onboarding
    
    Event Calendar
    
    Event Management
    
    Event Scheduling
    
    Facility Scheduling
    
    Faculty/Staff Management
    
    Financial Reporting
    
    Fitness Assessments
    
    Fitness Plan
    
    For Barbershops
    
    For Dance Studios
    
    For Gyms
    
    For Medical Spas
    
    Forms Management
    
    For Salons and Spas
    
    For Small Businesses
    
    For Yoga/Pilates Studios
    
    Generative AI
    
    Gift Card Management
    
    Goal Setting/Tracking
    
    HIPAA Compliant
    
    Historical Reporting
    
    Hybrid Trainer
    
    In-Person Payments
    
    In-person Trainer
    
    Instructor Management
    
    Inventory Control
    
    Inventory Management
    
    Inventory Optimization
    
    Inventory Tracking
    
    Invoice Management
    
    Life Coaching
    
    Live Chat
    
    Loyalty Program
    
    Marketing Automation
    
    Medical Billing
    
    Member Communication
    
    Member Database
    
    Member Directory
    
    Member Portal
    
    Membership Management
    
    Membership Renewals
    
    Member Types
    
    Mentor/Coach Matching
    
    Mobile Alerts
    
    Mobile App
    
    Mobile Booking
    
    Mobile Grooming
    
    Monitoring
    
    Multi-Location
    
    Multiple User Accounts
    
    Nutrition Program
    
    Online Booking
    
    Online Registration
    
    Online Store
    
    Online Trainer
    
    Patient Portal
    
    Patient Records Management
    
    Payment Processing
    
    Payroll & Commissions
    
    Payroll Management
    
    Payroll Reporting
    
    Performance Metrics
    
    Pet Birthday Tracking
    
    Pet Grooming
    
    Point of Sale (POS)
    
    Practice Management
    
    Product Identification
    
    Progress Notes
    
    Progress Tracking
    
    Promotions Management
    
    Purchase Order Management
    
    Push Notifications
    
    Ratings/Reviews
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-time Scheduling
    
    Real-Time Updates
    
    Receipt Management
    
    Records Management
    
    Recurring/Subscription Billing
    
    Referral Tracking
    
    Reminders
    
    Reporting/Analytics
    
    Reputation Management
    
    Rescheduling
    
    Resource Scheduling
    
    Rewards Program
    
    Room Booking
    
    Sales Reports
    
    Scheduling
    
    Search/Filter
    
    Secure Login
    
    Self Check-In/Check-Out
    
    Self Service Portal
    
    Service Catalog
    
    Session Notes
    
    SMS Marketing
    
    SMS Messaging
    
    SMS Reminders
    
    SOAP notes
    
    Social Media Integration
    
    Sport Coaching
    
    Staff Management
    
    Staff Scheduling
    
    Status Tracking
    
    Student Management
    
    Surveys & Feedback
    
    Task Scheduling
    
    Tax Compliance
    
    Team Calendars
    
    Team Management
    
    Template Management
    
    Third-Party Integrations
    

## Vagaro Integrations

Based on 3692 verified reviews, we've identified products most frequently integrated withVagaro.

[Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/)

Integration rated 4.7 from 28 reviews

Marissa

Owner

Used for more than 2 years

Reviewed September 2022

"“We use Vagaro to book our clients and schedule our practitioners. Integrating this with our front desk staff schedules on Google Calendar has been very helpful.”"

QuickBooks Online

Integration rated 3.8 from 19 reviews

Microsoft Outlook

Integration rated 3.6 from 6 reviews

Zoom Workplace

Integration rated 5.0 from 6 reviews

WordPress

Integration rated 5.0 from 6 reviews

Microsoft Excel

Integration rated 4.6 from 5 reviews

QuickBooks Enterprise

Integration rated 5.0 from 4 reviews

See all 30 integrations

## Vagaro Key Sentiments

We analyzed 3692 verified reviews for Vagaro to find out what actual users really think.

Most Positive Sentiments

Customer service

63% Positive

19% Neutral

18% Negative

Reviewers commend Vagaro for its excellent customer service and support. They find the customer support team responsive, helpful, and knowledgeable, which significantly enhances their experience with the software. Users also appreciate the ability to customize services and the valuable tutorials provided, making it easier to tailor the system to their business needs.

Client management

61% Positive

21% Neutral

18% Negative

Users find Vagaro's client management features highly effective for organizing client profiles and tracking client information. They appreciate the ease of use and the ability to make notes on client preferences, which aids client retention. The software's ability to streamline client interactions and maintain detailed client profiles is particularly beneficial for businesses.

Appointment scheduling

60% Positive

29% Neutral

11% Negative

Vagaro's appointment scheduling feature is highlighted by reviewers for its user-friendly interface and comprehensive capabilities. Users find it easy to book, reschedule, and manage appointments, which saves time and enhances efficiency. Additionally, the ability to book appointments online and manage schedules on the go is highly valued by both clients and service providers.

Least Positive Sentiments

Card processing

23% Positive

34% Neutral

43% Negative

Reviewers appreciate Vagaro's card processing for its integration capabilities and ability to securely store client credit card information. They find the service reliable and convenient for handling payments and no-show fees. However, users face challenges with credit card reader issues, processing fees, and limitations on payment options, which can impact their overall satisfaction with the service.

Website management

47% Positive

25% Neutral

28% Negative

Vagaro's website builder is useful to reviewers for creating and modifying their online presence. Users appreciate the ability to customize their websites. However, they experience limitations with website design options and occasional performance issues, which can affect their websites' overall functionality and appearance.

Email management

37% Positive

37% Neutral

26% Negative

Users value Vagaro's email management for its automated communication and client engagement capabilities. They appreciate the ability to send bulk emails, promotional messages, and automated reminders, which helps maintain client communication. However, they encounter issues with email address conflicts, which can complicate client management and hinder communication.

## Vagaro User Reviews

## Vagaro customer ratings

- Overall rating: 4.7/5
- Total reviews: 3,692

### Rating distribution

- 5 stars: 2,846 reviews (77%)
- 4 stars: 633 reviews (17%)
- 3 stars: 120 reviews (3%)
- 2 stars: 41 reviews (1%)
- 1 star: 52 reviews (1%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.6/5
- Customer support: 4.6/5
- Functionality: 4.5/5

---

### Using Vagaro as a Massage Therapist

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Consumer Services
- Company size: Self-Employed
- Product usage: less than 1 year · weekly
- Reviewed: November 2026
- Review source details: This review was submitted organically. No incentive was offered

Excellent, I love that it can be attached to social media websites, Business Cards or anything you would like for clients to find you easier

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I have been loving the scheduling app, I love that it does confirmation when they make the appointment, 72 hours before and 24 hours before. I also love that people can request appointments. I feel like these clients are vetted a little prior to seeing them because they put in their full name, address, phone, number, etc., which makes things much more professional, and assure you a little more that you are not getting some weirdo!

#### Cons

So far, I love this scheduling app. I need to learn how to use the credit card application. I'm hoping to utilize it more as time goes on.

---

### Best scheduling app

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: 3-5 years · daily
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

love it and have been a client using vagaro since 2018. They have great customer service and I have enjoyed this app.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

keeps me organized and I’m enjoying not having to call to confirm my appointments. I like the reminder text.

#### Cons

That my money isn’t instantly deposited for free since you already are taking a percentage of credit card processing. I think that you should receive your funds at the end of each day.

---

### Online booking that fits my beauty business

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Cosmetics
- Company size: 2-10 employees
- Product usage: a free trial · daily
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

I’m still early in using Vagaro for Embracing Her Beauty, but I like having a dedicated place to organize my services and give clients a way to book online\. So far, I’ve focused on customizing the booking page and connecting it to my website\. My next step is setting up client forms for the different services I offer\.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that I can set up online booking for my beauty services and link it from my existing Shopify website\. I was able to customize the booking page with my business colors and photos so it feels like Embracing Her Beauty\. I also recently discovered that Vagaro has client forms, which I’m looking forward to using for service\-specific intake and consent\.

#### Cons

The initial setup took me some time\. I had to figure out how to organize my service menu and find the right settings for deposits and appointment confirmations\. I would have appreciated a step\-by\-step guide for businesses that offer both mobile and in\-person appointments\.

---

### Great booking

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Cosmetics
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: November 2026
- Review source details: This review was submitted organically. No incentive was offered

I will never go to a different book service this has been the best thing that I have done in my career

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

At first, I was somebody that was only a paper book but Ive Been using this app for 8 years now and I absolutely love it so does my clients

#### Cons

Of course I’m gonna say the price it does suck paying $30 a month but it’s worth it because it keeps everything organized and all my notes and notifies my clients

---

### Best Booking and Scheduling App for Salons and Spa!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

I have used Vagaro for 10 years now and I am constantly impressed by the roll out of new features and that their customer service remains above and beyond. Scheduling and appointment management is effortless to use. I love the newer AI features and can't wait to explore all of the features that I have not used yet. Most options are easy to use for even beginners.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like all of the features and the customer service is unmatched. That's something I value in a company the most and they have always been wonderful! I also like that I can turn features on and off at any time I like and that it is easy to use. I like that they try to maintain the lowest possible fees for payment processing as well. As I begin transitioning into more than salon services, I am also excited that Vagaro will have all of the patient management features I will need when I begin expanding into wellness services!

#### Cons

The mass email and text marketing has become a bit expensive compared to what it was when I first started with Vagaro 10 years ago.

#### Vendor response

Thank you for being part of the Vagaro community for 10 years! We're so glad you've continued to enjoy our features, customer support, and scheduling tools. It's wonderful to hear you're excited about exploring new AI and wellness features as your business grows. We also appreciate your feedback about marketing costs and your continued trust in Vagaro!

Replied November 2026

---

### Vagaro: Simple, Smooth & Convenient

- Overall rating: 5/5
- Reviewer: Vivian P.
- Industry: Accounting
- Company size: Self-Employed
- Product usage: 3-5 years · monthly
- Reviewed: November 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, I've had a positive experience with Vagaro. It's easy to use, keeps me organized, and simplifies appointment scheduling, payments, and client management. A few improvements would make it even better.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like how Vagaro makes it easy to manage appointments, process payments, and keep client information organized. The customer support is helpful, and the features offer good value for the price. It saves me time and makes day-to-day scheduling much easier.

#### Cons

Some features take time to get used to, and navigating between appointments, payments, and client records could be more straightforward. I also think there is room to improve the mobile app and response times for customer support.

#### Vendor response

Thank you for sharing your experience! We're glad Vagaro has helped simplify your scheduling, payments, and client management while saving you time. We also appreciate your suggestions for improving navigation, the mobile app, and support response times. Feedback like yours helps us continue making Vagaro better!

Replied November 2026

---

### Convenient Appointment Management with Room for Improvement

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Veterinary
- Company size: Self-Employed
- Product usage: 3-5 years · daily
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

My experience with Vagaro has been generally good. It helped me manage appointments, keep track of clients, and offer convenient online booking. However, some features could be easier to use, and I would like to see more affordable pricing for small business owners. Overall, it is a useful platform for managing a grooming business, but there is room for improvement.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I liked most about Vagaro was the online booking system, appointment reminders, and the ability to manage my clients and their appointments in one place. It made scheduling more convenient and helped me keep my grooming business organized.

#### Cons

What I liked least about Vagaro was the monthly cost and some features that were not easy to use. I would also like to see a simpler booking system and more flexibility in managing appointments and pricing for my business.

#### Vendor response

Thank you for sharing your feedback! We're glad Vagaro has made it easier to manage appointments, send reminders, and keep your grooming business organized. We also appreciate your suggestions regarding pricing, booking, and appointment flexibility. Feedback like yours helps us identify areas where we can continue to improve!

Replied November 2026

---

### Great Booking and Business Management Software for Beauty Salons

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Cosmetics
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Vagaro has been very positive. As a beauty salon owner, I use Vagaro daily to manage appointments, employees, payments, memberships, and promotions. It helps me keep my business organized and makes scheduling easier for both my staff and clients. I also appreciate the marketing tools and online booking features. Overall, Vagaro has been a great tool for managing and growing my business.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Vagaro is very easy to use for everyone. It helps me manage my appointments, staff, payments, and clients all in one place. It makes running my beauty business much easier and more organized.

#### Cons

Some features come with additional fees, which can make the monthly cost a little expensive. I would love to see more features included in the basic subscription.

#### Vendor response

Thank you for sharing such wonderful feedback! We're glad Vagaro has helped you keep your beauty business organized, from managing appointments and staff to handling payments and marketing. We also appreciate your feedback about subscription costs and additional features. Thank you for choosing Vagaro to support your business!

Replied November 2026

---

### Still the best

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospital & Health Care
- Company size: Self-Employed
- Product usage: 3-5 years · monthly
- Reviewed: October 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The overall experience is great I have booked with vagaro 4x this year for spa dates and fitness classes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The convenience of booking online and the reminders and update for upcoming scheduled appointments. Also the ability to search for different places.

#### Cons

There is not much I do not like about the site and I use the app because it is more accessible . The only thing i would like to do is be able to adjust the radius of nearest

---

### Charged card on a free trial I didn't complete

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Consumer Services
- Company size: Self-Employed
- Product usage: a free trial · monthly
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Hard to write anything positive when my experience was browsing on their website started to fill out my info for a free trial to only be charged for something I didn't complete. Also it was a free trial button!

#### Cons

I had a very disappointing experience with Vagaro. I was exploring the platform for my business and clicked on a button for a free trial while looking at their payment machine options. I started entering my information but never completed or submitted the signup process. I backed out and left without finishing, ordering a machine, or intentionally signing up for a paid subscription. Despite this, I discovered a $35 monthly subscription charge on my credit card. My question is, why was I charged at all? I clicked on a free trial, which should have been free, and I didn't even finish signing up. As soon as I noticed the charge in my bank account, while it was still pending, I contacted Vagaro that same day to request that it be reversed. They refused to refund me. I was simply exploring my options to see if Vagaro would be a good fit for my business. After reviewing their flat-rate payment processing fees, including their debit transaction fees, I also realized their pricing wasn't suitable for my business. What bothers me most is being charged $35 when I clicked on a free trial, never completed the signup process, and contacted them immediately about the pending charge. Their refusal to resolve the issue has completely put me off using their platform. I would caution other business owners to be careful when exploring Vagaro, even when clicking on something advertised as a free trial.

#### Vendor response

Hello Brenda, thank you for sharing your feedback. We understand your concerns regarding the subscription charge and would appreciate the opportunity to look into your experience further. Please contact our Support team at 925-464-1932 so they can review the details of your account and assist with your questions.

Replied October 2026

---

Showing 1 - 10 of 3692 Reviews

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## Vagaro FAQs

-   What is Vagaro used for?
    
    Vagaro is used for business management for wellness, beauty, and fitness companies. The platform allows locations to list available appointment slots that are searchable and bookable via the web or the Vagaro app. Through Vagaro, users can market appointments and send customer reminders. Vagaro also offers POS hardware and payment processing options.
    
-   How much does Vagaro cost a month?
    
    The cost of Vagaro per month depends on the number of calendars a business needs to manage. The lowest-priced plan is $30 per month and includes one bookable calendar. Each additional calendar will add to the monthly cost. Vagaro also offers custom pricing for enterprise solutions and provides a free trial.
    
-   What are the different types of appointments for Vagaro?
    
    According to Vagaro customer support, multiple appointment types can be used to manage client bookings. Appointment types include new request (NR), new non-request (NNR), return request (RR), and return non-request (RNR). The categories are determined by whether the client is new or returning and if they are requesting a specific service provider. These appointment classifications can help businesses track customer retention and booking preferences.
    
-   How many customers does Vagaro have?
    
    Vagaro supports over 90,000 businesses daily. Vagaro customers include nail salons, tattoo parlors, pet grooming parlors, med spas, chiropractors, personal trainers, dance studios, and gyms. Through Vagaro, users have booked over 136 million appointments, and $4.08 billion in payments processed, showcasing the company’s expansive reach.
    
-   What are the benefits of Vagaro?
    
    Vagaro offers several advantages for wellness, fitness, and beauty businesses. One key benefit is the centralization of scheduling, payment processing, marketing, payroll, and inventory management. Teams can all work from a single platform to streamline client engagement and operational efficiency. Vagaro is also scalable, supporting businesses of various sizes and adapting to growing operational needs.
    

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