WebSuite2 software


24 reviews(5.0/5)
24 reviews(5.0/5)

WebSuite2 is a cloud-based association management solution designed for small and midsize companies. It offers committee management, dues management, a member portal, membership management, financial management and website administration within a suite. The product caters to nonprofit professional and trade associations and association management companies.

WebSuite2 features website content management (CMS) which allows users to build websites using default templates. Users can also add news, photos, PDFs, calendars and jobs to the website by uploading them to the portal. The product also offers a WYSIWYG editor, which allows users to publish website content directly from the CMS itself.

WebSuite2 features a central member database with fixed fields such as name, contact information and address. Users can customize member profiles by adding additional fields. The solution also features database integration with website functions, such as logins and passwords. This enables customers to store credit card information to make electronic payments.

Supported Operating System(s):
Web browser (OS agnostic)

24 Reviews of WebSuite2

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  • DebbieLee from TruePath Association Partners, LLC

    Number of employees: 1 employee

    September 2016

    It's like having a Full-time employee

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As a small Association Management Company, my Websuite tools allow me to give the best service at the best price! They are so integral to my day-to-day operations, I have no idea how I could do what I do without them. I have used other association software, email services and website software before and NONE can even come close when it comes to Websuite 2. TCS Software has repeatedly taken my suggestions and made them happen. And not just for my clients, but if it made sense, for all of their clients.

    Pros

    Ease of use
    Interconnected
    Speed
    Intuitive

    Review Source: Capterra
  • Elizlabeth from Association and Issues Management, Ltd.

    September 2016

    I can't do my job without TCS.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have a small association management company and work alone. I could not provide quality service to my clients without using the TCS products. I truly appreciate the customer support. A TCS staff member is always available to help by phone or email. Thank you, TCS!

    Review Source: Capterra
  • Angi from UMACHA

    September 2016

    We Value Our Relationship With TCS!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are a long standing customer of TCS and have always enjoyed working with the TCS team! We have had many special requests and projects over the years with our member database and website and we've always received great service!

    Review Source: Capterra
  • Wesley from Michigan Association of Chiropractors

    Number of employees: 2-10 employees

    September 2016

    TCS Is Your Best Employee!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    TCS Software has provided our organization with consistent and quality customer service, top-notch technology that has allowed us to expand our digital presence, and most importantly, the sense of security that we have longed for!

    Pros

    Ease of use, flexibility, and consistency.

    Cons

    Event module is a bit cumbersome but still workable

    Review Source: Capterra
  • Tracy from BIA of Central Ohio and Ohio Society of Oral & Maxillofacial Surgeons

    September 2016

    TCS Software simply "gets" associations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've worked with TCS for three different association clients. Simply said - they get it. They provide a website and integrated database product that serves the specific needs of associations. From the design of the site to the database and everything in-between - they understand. Member and event management are a breeze. Aside from their focus on the special needs of associations - the other standout feature of working with TCS is their customer support. Always there to help you and always listening and looking for ways to continue to improve their product.

    Review Source: Capterra
  • Bradie from Ohio Restaurant Association

    Number of employees: 11-50 employees

    September 2016

    An easy-to-use platform that provides clean and modern websites

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We recently upgraded our trade show sub-site to the responsive website platform and we could not be happier with the results! TCS has maintained their user friendly CMS system but the front end look is clean, modern and adjusts to whatever device our attendees are using (desktop, tablet, phone) for maximum usability. I love the large images, the integration with Map Dynamics and overall feel of the site. It gives us a very professional look on a not-for-profit budget!

    Review Source: Capterra
  • Sheila from Event In Site, LLC

    Number of employees: 1 employee

    September 2016

    Easy to use and very functional!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using TCS products for over 15 years. When I launched my own business helping to manage associations nine years ago, I have encourage my clients to use TCS for their database management needs. I love that I can quickly and easily find the information I need for a particular person in the database, and appreciate all the customizable features and fields. Additionally, I really appreciate the level of service they provide. They go above and beyond to help make the products work for their clients.

    Review Source: Capterra
  • Martha from OJFSDA: Ohio Job & Family Services Directors' Assn.

    September 2016

    TCS Software: Wonderful product and support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I first encountered TCS Software as an event attendee- a professional membership organization to which I belong utilizes their product. That organization's email notices and event registrations were always so professional and engaging. Attending a conference held by that organization, I stopped by a vendor table that was TCS Software (without making the connection). I asked a few questions and showed my sincere interest in their product, as we were in real need of an updated website and a system to manage member and attendee information. After an initial phone conversation to share about our organization and our needs, were were given a quote. I was so pleased that we found a solution that was within our non-profit membership association budget! And that was, frankly, so cool! After a product demo and a few web conference calls, we were on our way to a new website and event management system. The TCS Staff made it all so easy, and kept me informed during the entire process. Which was, by the way, completed sooner than quoted. The design team listened to what we wanted, and also made wonderful suggestions on things that we wouldn't have thought of or requested. They were patient and helpful as we were learning brand new things and figuring it all out. They are still helpful when we need support or have questions. They provided us with an affordable solution for us to have a website, member database, event management, and newsletter all rolled into one product. One that is user-friendly enough that we can maintain it ourselves. But if we stumble or get stumped, they are right there to help us out.

    Review Source: Capterra
  • Dave from Ohio Hematology Oncology Society

    Number of employees: 2-10 employees

    September 2016

    Great association management software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've been using WebSuite and TCS Software for over 20 years now. I'm a one-person shop with 700 members and it makes my life a lot easier. It has all I need for membership management, invoicing, web page, meetings, etc. in one package. The website function is great because I can make updates and most changes without the benefit of knowing anything about such things. If I get into something outside of my comfort zone, the TCS staff is very helpful and helps me resolve the issue quickly. One of the benefits of working with TCS is that they listen to customer ideas and will seriously explore making changes that benefit users. I have no reservation in fully endorsing WebSuite and TCS Software for associations looking for a valuable, efficient and effective way to streamline your operations.

    Pros

    Intuitive, efficient, helpful way to manage my associations.

    Cons

    More capabilities than I can use.

    Review Source: Capterra
  • Melinda from Ohio Travel Association

    Number of employees: 2-10 employees

    September 2016

    WebSuite2 is Responsive to Customer Needs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    In addition to being easy to use, WebSuite2's technical team is focused on making sure our use of the software is meeting our needs. They are willing to answer the simplest questions, as well as to dig deep into more complex uses of the software we may envision. New features are often released in response to needs identified by its customers, making this software and its use a true collaboration. It is not unusual for the TCS team to have us walk through our association processes and needs to better understand the reason for our requests. We appreciate their willingness to 'walk in our shoes.'

    Pros

    Responsiveness and concern for customer needs

    Review Source: Capterra
  • Christine from APA Ohio

    September 2016

    Excellent Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our organization was a customer of TCS for several years. We decided to leave TCS for a very large web host with thousands of clients. Bad choice. Within a year, we returned to TCS and haven't looked back. Their small operation packs a big punch. Not only do they respond to requests or questions in a very timely manner, they worked with us to achieve all the goals we sent to achieve with our website. The WebSuite2 platform is very user friendly, and receives updates based on customer feedback. Lastly, as a small non-profit, budget was of great concern. The price for services is well within an appropriate spectrum, and well worth the money!

    Review Source: Capterra
  • Melanie from Creative Management Alliance

    September 2016

    WebSuite2 Helps Us Make Good Decisions

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As AASCB.org is making decisions to communicate more effectively, we can turn to WebSuite2 to support that development. Most important is we can call TCS to explain what we need and ask for advice on how to get there. Their suggestions obviously have our best interest in mind. For example, we are now able to use online forms and electronic bulletins to quickly gather and share information across the U.S. The more features that WebSuite2 offers, the more decisions we are making to follow them.

    Pros

    The variety of features and the way they all work together.

    Cons

    Occasionally the default settings in one place is different than another, so I have to manually change it (but not every time).

    Review Source: Capterra
  • Alicia from PA Counseling

    Number of employees: 2-10 employees

    September 2016

    Review of WebSuite2

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I process memberships, set up events, process event registrations, etc. in WebSuite2. It was very easy to learn the membership side, the events sometimes get confusing, but I do not work with them everyday.

    Review Source: Capterra
  • Jennifer from Key Management Solutions, Inc.

    September 2016

    The Best Team I Have Ever Worked With!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Recently released a new website and I can honestly say the experience of building it was so simple with TCS! They did all the heavy lifting and we had fun developing content. Thank you TCS Team! You make us look good!

    Review Source: Capterra
  • Kathy from Ohio Pharmacists Association

    Number of employees: 2-10 employees

    September 2016

    Unsurpassed Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been using TCS Software as our association management and website products for over 20 years. We have always been very pleased with the products offered, and the support for the products, especially WebSuite 2, is unsurpassed. They are always happy to listen to suggestions for improvement, fix glitches very quickly, and are willing to customize the product to meet any special needs we might have. More and more, we have a data driven focus is our industry and the customization offered in Websuite 2 enables us to meet that need. As an added plus, the TCS team is friendly and responsive, which makes my job easier.

    Pros

    The ability to customize the information, have it integrated with our website and easily output reports, name badge, and invoices.

    Cons

    I can't think of anything. If there is something we don't like, they change it.

    Review Source: Capterra
  • Susan from Georgia Cemetery Association

    September 2016

    Growing our Association - Better Benefits for our Members

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    From our first contact, we knew that the folks at TCS Software would be able to solve our website issues and get us back online and on track. They listened to our concerns, communicated in "every day" language, not "geek talk" and gave us great website and software ideas that we had not previously considered. One of the most important aspects of our decision was that our membership database could be integrated with our website use their WebSuite2 program. Membership management, E-newsletters, Event Registration, reports and more can all be managed from one portal, an Executive Directors dream ! We researched several other options and were surprised that not only would TCS work within our budget, but we received and currently enjoy and appreciate a program that far exceeds our original needs.... Our association's growth has been enhanced by our new website and association management software, thanks to the fine folks at TCS Software and WebSuite2 - you're the best !

    Pros

    How complete it is. Even when you can not remember the "how to do", they have tutorials that can refresh your memory allowing you to learn at your own pace and on your own schedule.

    Cons

    Can not think of a thing

    Review Source: Capterra
  • Gail from Association Management, Inc.

    September 2016

    Great Customer Service and User Friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are an association management company with several clients and TCS Software has been a godsend for us as we modernize each client's websites and databases. Because of their Event Module function, our association members can now register for seminars and conventions with a few easy steps as well as paying online. One of our former clients had an online as well as printed directory that was distributed every 2 years and the staff of TCS assisted heavily in streamlining this process to the degree that all we had to do is send the online directory to the printers to make hard copies. We can not say enough about the courteous service of each staff member of TCS and their willingness to go above and beyond to ensure each and every need is met. We highly recommend TCS Software for every association or company who desires to take their client services to the next level

    Pros

    User friendly, website appearance

    Review Source: Capterra
  • Susan from Ohio Association of Criminal Defense Lawyers

    Number of employees: 2-10 employees

    September 2016

    Love my TCS Software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been a client for over 20 years. Not only is the product wonderful, the staff could NOT be nicer! The product does everything I need it to do - and more. As a single person operation, I rely on my association management software a great deal. It has to be functional and easy-to-use. I also rely on the staff. They are patient, friendly, and very helpful. I consider them part of my team!

    Pros

    Easy to use. I can pull up records and reports very quickly.

    Review Source: Capterra
  • Jennifer from LeadingAge Ohio

    Number of employees: 2-10 employees

    September 2016

    TCS is top notch across the board!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've been with TCS for almost 10 years and in that time I can honestly say I don't know what I would do without them!! Recently having been part of two associations merging together which not only meant a new website, but 2 separate databases coming together, they were with me every step of the way helping stay on track to meet the deadlines given by our Board. The TCS staff helps you figure out what you may not even know yet to build the perfect platform for member outreach, data tracking, reports, website design, etc. It is because of their tools and the ease of using them that even a small staff of one can thrive. In an insanely busy association world where you wear more than one hat on a daily basis and the needs of your members change constantly, the confidence I have in what we are able to do and be because of the TCS tools is unparalleled.

    Review Source: Capterra
  • Mary Pat from Ohio Fire Chiefs' Association

    September 2016

    TCS Software....The "Go to" Provider for all of your Associaiton Software Needs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have a long-standing relationship with TCS Software and its staff, one that spans the past 12+ years. And while I would rate their product top notch, their customer service is even more impressive. They are always just a phone call away. Service is quick and delivered by an extremely knowledgeable staff. If you are looking for a quality product, delivered at a quality price, with quality customer support, look to TCS Software.

    Review Source: Capterra
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