--- title: "WildApricot Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of WildApricot. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if WildApricot is a good fit for you!" source_url: "https://www.softwareadvice.com/membership-management/wild-apricot-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Association Management Software](https://www.softwareadvice.com/nonprofit/association-management-comparison/) / [WildApricot](https://www.softwareadvice.com/nonprofit/wild-apricot-profile/) / WildApricot Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/wild-apricot-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/wild-apricot-profile/alternatives/) # WildApricot User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 557 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.4/5 - Value for money: 4.3/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 340 reviews (61%) - 4 stars: 162 reviews (29%) - 3 stars: 28 reviews (5%) - 2 stars: 13 reviews (2%) - 1 star: 14 reviews (3%) ### Most mentioned pros - The interface feels similar to the back end of Wix or WordPress, so it becomes fairly intuitive once you spend some time with it. - That it is an one-stop-shop for all things membership & event & website management. Plus, it has all the Finance features, fantastic reporting, and Paypal integration. - I liked that you can create polls to encourage communication and group cohesion. ### Most mentioned cons - We have not been able to launch, and despite WildApricot acknowledging the conflicting responses from support reps, they will not schedule a call with a support manager to resolve this. - Very difficult to create the desired appearance of the webpages using the module supplied with the software. - The options are not great and I find it hard to get data in a way that could be useful for our organization. ## WildApricot customer reviews Showing reviews 1-25 of 557 (page 1). ### Cost Effective Website and Database - Overall rating: 4/5 - Reviewer: Melissa M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Wild Apricot is a great tool for associations and/or others who need to process dues payments, event registrations and keep up with your clients. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Wild Apricot makes it easy to process registrations for events, dues payments and store purchases in addition to being a website. It is very easy to use. There are user groups that you can join to get help from other users. Also, it is very easy to create a manual invoice for things that I might need a product for or a registration. There is also an app for administrators which is super convenient when to try to look up open invoices, etc. when away from the office. #### Cons There are several features that should be available that are not. First and foremost there should be the availability within in the software to create a pdf and email it to contacts. The store does not appear to be integrated with the mail database and there are not a lot of reports. When I have orders from my store I have to constantly watch for duplicates. There is also not an email report to run that will search for possible duplicates in the system. #### Reasons for choosing WildApricot StarChapter is very dated software and not at all user friendly. I also felt like my questions were not heard or they were determined to do things their way. MemberClick was outside of our budget. --- ### A Volunteer's review of their Wild Apricot Experience for the OPA - Overall rating: 5/5 - Reviewer: Rebecca C. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally I think our group likes the platform. It brought us out of the dark ages, and I don't know what the heck we would be doing if we didn't sign up for it. I am not a web-designer, but I was the volunteer web-master for OPA just before we switched to WA. I had used Wordpress to build our website, and it was too much work (for a volunteer mom of two little babies at the time, who is not a web designer so is learning a lot as she goes.) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros For our organization, Oregon Potters Association, it has helped to solve a number of our problems. For example, not only do we use the platform to get membership dues, we rely heavily on the directory, and well as having a place to get our members to register for upcoming workshops and sales. It really is great! We are about to connect Quickbooks to our website, which we really think will help us. We have a big pottery show once a year where sometimes 200 + members sign up to participate, it is always complicated on our end- because they pay a down payment to reserve a booth (like $50), and then we need to collect the remainder of the booth fee (like $300) when it gets close to the show ( about 8% cancel so they don't have to pay the remaining fee but we keep the registration fee)- I spent last year adding invoices manually to each participant, because I don't think WA has a way to do split-payments and it was a bloody nightmare! - but Quickbooks integration will surely help us this year, right!?!?! Please tell me it will 🤣 #### Cons I'm still trying to figure out the best way to do newsletters for non OPA members. It seems that a non-member could sign up for a newsletter, and then their email is in our system, but it kind of gets muddy when we want to only send a newsletter out for our members (member only events, get togethers at peoples houses, etc. ) and public events (come to our big pottery show). I also get confused then, when I see all of the numbers in the system - who is a member and who do we just have their email. We sometimes write grants and we like to share our reach for certain events we do - it would just be nice if it was clearer to separate the members/non members in our system. Maybe there is, and I just haven't quite figured it out. #### Reasons for switching to WildApricot This had the features we wanted already put together. --- ### Exactly what we needed! - Overall rating: 4/5 - Reviewer: John B. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Overall experience has been OK, I felt that responses to problems was a little slow. I also felt that when a problem occurred due to problems at WA's end, which resulted in us having to manually allocate payments etc and respond to members who had been incorrectly told they were overdue, WA did not feel they should compensate us. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The back office administration generally works really well and the ability to manage events is excellent #### Cons We are not able to upload individual documents for individual members. I also feel that the designs available for the site could do with improving. --- ### Great Platform for Member-Based Organization - Overall rating: 5/5 - Reviewer: Cynthia L. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with WildApricot has been very positive. The platform functions extremely well and handles a very large volume of transactions without difficulty. WildApricot is expensive but delivers excellent value. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros WildApricot provides an excellent platform for the website for our arts and crafts guild. The website development tools are powerful and easy to use and customize. The platform allowed us to build our website ourselves without incurring costs for an outside web developer. Our organization is membership-based, requiring that all participants in our events and activities be current paid-up members. The Wild Apricot platform ensures that this criteria is met at all times. Great membership and event management features include customizable membership and registration forms, a helpful mobile app for administrators, easy payment processing, and effective search and reporting tools. #### Cons The main limitation of WildApricot for our organization is the inability for a individual to hold more than one category of membership at a time. #### Reasons for switching to WildApricot Eventrbite was not really suitable for our event registration needs as it could not be integrated into a membership system. --- ### Use with Multiple Organizations - A True Advocate - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Eight years ago I went through a selection process and chose Wild Apricot and then implemented it. A HUGE step up from disparate systems on Excel, a separate website, and email. This year I led the selection and implantation process for a different organization and Wild Apricot came out on top again. Processing a new member went from one hour to minutes. Renewals from 30 minutes to zero. Sending out emails used to be a huge process. Now it's simple. One thing I've noticed is that Wild Apricot continues to add and improve features. The website builder has gotten easier to use. And adding responsive themes and an easy-to-implement app is a huge plus. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Integrated features for membership management, communications, event management, and website development. Great coaching services during implementation and then support after. #### Cons Nothing that would stop me from selecting it again. Some of the newer features like polls can use some development, and formatting is sometimes challenging. But the tradeoff for a fully integrated system is well worth it. #### Reasons for choosing WildApricot Value for money, ease of implementation, ease of management, previous experience with the product and support team. --- ### Expensive Means of Driving Yourself Nuts - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Wild Apricot is difficult to use, to the point where one membership coordinator refused to use it and another is bravely struggling through, but it's been hard. Newsletters are clunky to put together and never come out looking quite like they looked in preview mode. Duplicated members are hard to find. Overall the system is unintuitive and difficult to use. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Wild Apricot provides a great deal of hope that you've finally found the magic solution that will do it all. Event RSVPs work well. #### Cons We were unable to successfully add Wild Apricot widgets to our website (which was not hosted on Wild Apricot's system). I contacted support multiple times and even they couldn't figure out how to fix it. So one of the chief reasons we wanted to use Wild Apricot (so that people could become members online through our website) never worked. #### Reasons for switching to WildApricot We thought that a membership management system would be easier to work with than a spreadsheet. We found out we were wrong. ... at least with this particular management system. --- ### An Out of the Box Solution for Membership Management - Overall rating: 4/5 - Reviewer: Chris L. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Other than the issues described above with the payment gateway, we have been extremely pleased with our Wild Apricot experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Wild Apricot is a single source for nearly everything needed to manage a membership organization. It has revolutionized our database, taking it into the cloud, it has streamlined our renewal process, given us greater visibility into our email marketing, and overall allowed us to function more efficiently as an organization. Since its deployment, we've been able to replace the work of up to 2 FTE because of how Wild Apricot has allowed us to streamline our operations. #### Cons Their payment gateway, Wild Apricot Payments, does have some unique challenges that we are working through. It has errored out a number of times and there was no intuitive alert to let us know we were missing out on authorized donations. Their customer support team has been slower than we'd like to respond to these issues and have yet to provide a clear reason for them and any timeline for resolution. #### Reasons for choosing WildApricot Overall, it provided the best set of tools for the price as well as providing a quality out of the box solution. #### Reasons for switching to WildApricot Goldmine was server based and their cloud-based option was cost prohibitive when we considered switching to that solution. --- ### Best solution for small to medium sized associations - Overall rating: 5/5 - Reviewer: Martin M. - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. WildApricot is an excellent solution for managing association memberships and websites. The solution includes basic eCommerce and the ability to build a website with the Wild Apricot CMS - you can also connect easily to other website tools. Members love the easy of managing their own profiles and the other features for member communications. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy of use, ability to customize the member database easily and the integrated content management system for a professional website. #### Cons The software does not allow you to determine the membership ID within he system. This creates a challenge for any organization that already has a member number schema. #### Reasons for choosing WildApricot Wild Apricot was the most cost effective tool for overall membership management and the creation of a members’ website. The cost of the solution and the costs of transactions was best with Wild Apricot and the system offered the currently needed features as well as a host of features that will be used in the future. #### Reasons for switching to WildApricot The database was antiquated and difficult to manage. --- ### Friendly Website Design and Membership Management System - Overall rating: 4/5 - Reviewer: Stephanie J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered With Wild Apricot's assistance, we are able to easily add new events and maintain our website current with our ever-evolving needs. In addition to keeping tabs on emails and contacts. All of the personnel and volunteers of the several non-profit trade associations we oversee are constantly busy. Making a living in this industry is exciting and challenging, and there is never a dull moment. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I appreciate not having to ask anyone else to help me run the website or set up events. If you have a basic understanding of computers, you should have no trouble getting about. You can customize your page and report generation in a number of ways. #### Cons When I have a question about how to use the site, I wish I could talk to a real person. It would be fantastic if there was a real assistance line. #### Reasons for switching to WildApricot Use this software to create your own own website, or start with a premade template. The membership application and event calendar are included right onto the site, which is something I really appreciate. --- ### Deployment was our biggest fear, but it was a breeze - Overall rating: 5/5 - Reviewer: Bert S. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 80% of the deployment took a single 8 hour day. The rest of the transition took a week. And now we are on to implementing functions we never offered before like on-line payments and on-line event registrations. I was expecting this to take months of running systems in parallel for a club our size. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having an integrated system with a single member database. If a member email address changes we don't have to update the bulk email system and the member roster -- the member can do it themself. #### Cons The fear factor in deploying this kept us from doing it sooner. It is a big package that has so many functions. #### Reasons for choosing WildApricot A similar club using Wild Apricot since 2013 gave it the highest recommendation. #### Reasons for switching to WildApricot None of our systems were integrated -- each had its own database. Our databases had conflicts and were hard to maintain. --- ### OCEY President - Overall rating: 5/5 - Reviewer: Robin P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Converted our website in 2010 from a regular static to Wild Apricot. All of our users quickly adapted to using it. The features of WA allowed us to keep the club running smoothly during the pandemic. Utilizing all WA features has been a contributing factor to our growth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's flexibility and simplicity. You don't need a degree to use it, it can be learned by almost anyone. #### Cons Not enough features on using the App, compared to the website. For example, we have a carpool page on the website but unable to see it on the app. --- ### The BEST Membership Software - Using WildApricot beginning in 2008 😀 - Overall rating: 5/5 - Reviewer: Sam S. - Verified reviewer: Yes - Industry: Insurance - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Because it continues to update/upgrade at no additional charge and add new features and trouble shoot problems without charging higher fees is a real plus. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I have used wild Apricot to build 4 websites since 2008 and several sites are still issue today. The User Friendliness in Building a website for a non-developer. The COMPLETE features to include e-mail marketing and SaaS. (Members can join and update their details and register for events. #### Cons Storage space can sometimes limit keeping organizational files in the cloud. I would like to set more udpated plug and play web pages. --- ### ECF..."Florida's Electrical Industry Leader" - Overall rating: 5/5 - Reviewer: Nena G. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Wild Apricot is the best thing that works for our association. We have used the platform for multiple associations in the past and from day one to now, it is the best solution out there for our organization at a price that includes great 'self-help' information and multiple choices when support from WA is needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Wild Apricot offers ECF an opportunity to create, modify and update our online software when needed, allowing our in-house staff to make necessary adjustments without having to spend association funds to hire programmers to complete the tasks. #### Cons There is one item on our "Wish" list that we hope to see in the future. It would be nice to upgrade to a newer version of Excel or Word when exporting information. It's a small thing, but when you are trying to handle multiple lists for conversion to reports, etc., the first move is to save and rename the document based on the compatibility function. On a busy day, it's an added step that's time lost. A 2nd wish would be for a bit more friendly e-mail design module. It works but can be challenging. #### Reasons for choosing WildApricot Our original programmer relocated and moved to California. We shopped the marketplace, checked out the opportunities and decided that with the help of our website programmer, we could set up the site and take over the day-to-day operation of the site and learn how to use WA long term properly. We are very happy with our decision and the many benefits WA offers us. --- ### The ease of use - multiple systems in one! - Overall rating: 4/5 - Reviewer: Peter C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Over 14 migrations with three more this fall over 6 years. Love it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We migrated over 14 different nonprofit organizations to Wild Apricot based on ease of use and a fully integrated online member management system WITH website builder, and all for an affordable fee. Wild Apricot handles "day to day operations" so you can focus on strategic initiative. One system has it all - contacts, members, events, finances, communications, and website builder! #### Cons Wild Apricot needs to update the format of the event announcements. #### Reasons for choosing WildApricot Cost #### Reasons for switching to WildApricot Functionality and cost. --- ### Great database and website management for non-techhies - Overall rating: 4/5 - Reviewer: Roberta S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very reliable, the system rarely goes down. Technical support used to be on the phone with a knowledgeable person -- now it is through a chat window and there are often long queues. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The different modules are pretty easy to use and generally are quite reliable. #### Cons It is difficult to format email blasts and web pages sometimes; there are more options we would love to see such as a calendar of upcoming scheduled emails. --- ### Complete, Logical, Reliable, and Quick - Overall rating: 5/5 - Reviewer: Chris O. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Wild Apricot is one of four web-based systems we use, the others being Quickbooks for accounting, Brivo for physical access control of gates and doors, and Online Exam Builder. Each fulfills a specific role, with very little overlap, but without Wild Apricot at the center life would be much more complicated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros With the baseline requirement for membership management completely fulfilled by Wild Apricot, we have found considerable value in the events management features to manage training courses, and the mass emailing features for communications. Of course, solid invoicing and payment processing are also very important. Overall, the user and administrative experience with Wild Apricot is satisfying and very productive. We built or re-engineered our business processes around the capabilities in Wild Apricot, to a significant degree. #### Cons It takes quite a while to get what look like simple enhancements made to the search and select features within "saved searches". We don't seem to be getting attention, and the enhancements we've requested have been in the queue for over a year. The result of having to wait is that our saved searches are needlessly complex and hard to maintain. #### Reasons for switching to WildApricot Our growth was exceeding the capability of the older system. --- ### Not Customer Friendly - Overall rating: 3/5 - Reviewer: Sean H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Our non-profit has approximately 1500 members we are managing and this was our first attempt at using a membership management tool. The implementation went well and our first year was generally positive. The features they offer are functional but pale in comparison to standalone services. For example the newsletter tool is extremely limited compared to our previous service, MailChimp, to the point where we are considering going back to MailChimp. After the company switched owners recently, the customer service quality has dropped dramatically. A recent forced change of payment systems resulted in our members' automatic subscriptions being canceled without warning, which was not expected or documented. We tried to engage customer support prior to the change but they were not helpful at all. This will likely result in a loss of members and thus income. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It offers a large selection of features and can be a one stop shop for membership tools. Although most of the features are not nearly comparable to equivalent stand-alone services, they are functional. #### Cons Customer support has been quite poor. They dropped telephone support in the last year and did not provide any guidance or assistance to us when they forced a payment system change that affected our members. #### Reasons for choosing WildApricot Combination of price and features. --- ### Wild Apricot: A Quick and Efficient Event Software - Overall rating: 5/5 - Reviewer: Andrea K. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered Our component school district staff members and members of the public who register for programs understand intuitively how to register for our programs. The function most used by staff is the Excel download. Staff are able to easily sort and filter data to invoice schools and other agencies for multiple registrants through our agency finance system as required by law rather than through Wild Apricot's invoicing system. Our Wild Apricot website was once very robust. We have been able to simplify it while using the same template so the site is easier to use and looks much more like our agency site making the flow from one site to another nearly seamless. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Our agency hosts many repeated events not only multiple times during the school year but that also repeat year after year. The ease with which events can be duplicated and edited for specific dates allows staff to set up a year's worth of events in just a few hours. #### Cons We have many users creating events and Wild Apricot has only one events manager. We do have a very talented group but there is still a bit of nervousness since events are unable to be compartmentalized by a user or a department. PayPal payments are collected into one bank account and have to be parsed out after receipt by registrant as to which account the funds need to be deposited. We would like to have payments tied to department accounts for each event and pass that info through PayPal to our Fiscal Department. #### Reasons for choosing WildApricot We needed a well-designed product with a predictable annual cost. I REALLY liked the auto-set reminder emails - those saved my sanity! --- ### Great for member - Overall rating: 5/5 - Reviewer: Shelli S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, our non-profit has had an amazing experience using Wild Apricot and would highly recommend them/ #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The main reason we went with Wild Apricot was for the membership database. It is great to be able to keep track of all members, and be able to search by category. #### Cons would love a more step-by-step process for setting up the webpages. This is not my area of comfort #### Reasons for switching to WildApricot Pricing, easy of usage --- ### Daily user of Wild Apricot and developer for new Wild Apricot websites and setup for organizations. - Overall rating: 5/5 - Reviewer: Ron G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered I have participated in moving 20 organizations over to Wild Apricot and use it daily for administrative purposes. It is an awesome platform and would not recommend another to anyone. Hoping they can keep this excellent service going for a very long time. Also, the support team and responsiveness has always been great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy, quick, and efficient transition over to Wild Apricot from other website types such as WordPress, Weebly, and other member platforms. Excellent for small to mid-size organizations to consolidate all needed features and tracking/reporting in one place. #### Cons The only weakness is the choice of new "themes" to help speed up a new website. You can certainly do almost anything you want with the templates... but the ready-made themes make it so much better (and easier). Just need to keep the sample themes up-to-date and competitive with WordPress... so the organizations are happy with the basic choices available when they are deciding to move to Wild Apricot. #### Reasons for switching to WildApricot Wild Apricot is better than the others in all regards! --- ### Great Alternative - Overall rating: 4/5 - Reviewer: Logan B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered It was easy to use and did everything the client needed at a great price point. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is affordable and can do some things other platforms can't at the same price point. #### Cons Support is extra and if you want to customize the front end you have to find your own developer vs. having them do it for you. You can also do it yourself with a template, but they don't look as nice as other sites or having custom graphics applied. #### Reasons for choosing WildApricot It was the best fit for the client. --- ### We looked for a simple Cloud application to decentralize administration tasks and found it. - Overall rating: 5/5 - Reviewer: John S. - Product usage: Used weekly for less than 12 months - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered Database that is accessible for any of the administrators of the club. Members can self manage accounts. Automatic upgrades and easy to manage Web content. Automatic billing through predefined time periods etc. Ease of use. We were up and running in a few weeks. Data import was easy as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The primary driver was to find something that was intuitive to use. Our staff are all part time volunteers and needed to be able to use the software with minimal instructions from their homes. Wild Apricot provided this by making the import of data simple as well as creating a new Web site that had same look and feel of existing site. Also migrating the DNS was easy. There are plenty of tutorial and FAQ pages to guide you along. Once you under stand the basic concept everything else becomes easy. Best part is being able to grant limited admin access to certain pages for updates and changes. Also by letting users update their own information we saved a lot of time updating Membership data. Creating Events proved very popular as well with Members now being to sign up on line and also remit payments. Integration with PayPal was easy as well. The application packs enough features to make it much easier to manage the Swim Club without making it too complicated to use. Everything beforehand was Excel driven and therefore never synchronized or up to date. I also like the mobile app a lot. Easy to take a look if new members signed up, paid or if member are delinquent without going online. #### Cons We have encountered some minor issues we wished were a little different but nothing to deter from the overall functionality. I think that would be the case with any software packages. So no major cons to report. We like the software. It is easy to use and has powerful reporting etc capabilities. --- ### A great all-in-one package for membership management - Overall rating: 4/5 - Reviewer: Lynn W. - Product usage: Used unspecified for unspecified - Reviewed: June 2013 - Review source details: This review was submitted organically. No incentive was offered Excellent all-in-one system for many basic needs of a member-based organization. Terrific support staff and very clear online documentation make implementation straightforward. Very professional look for e-mails. Be aware that you will need to rebuild your website (and/or be satisfied with a patchwork look as you link from your main website into Wild Apricot). #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Pros We use the software to host our website and manage our membership database/contact system (emails to members and potential members). Before moving to this system, we were using separate tools for these three functions and it was extremely cumbersome. The consolidation was straightforward, their online help documentation is superb, and their technical support is astoundingly prompt and thorough. Seriously. It rarely takes more than 3 hours to get an extremely high quality response, and during one interaction the support staff proactively suggested a completely different approach that had advantages over what we were trying. The contact management system (emails) is beautiful. It has given us a much more professional look and feel for our user base and many of our members have told us they feel it is impressive. We are not using all the features (in particular, photo albums, user forums), but may want to use them some day, it is good to know we have these options for expansion. #### Cons I gave it a three star rating on ease of implementation only because they do not have the ability to easily import your old website into their system. This frankly is not a big problem for us, we wanted (and needed) to overhaul our website anyway, but it means that as of today (three months after go live on the member database and contact management system), we are still transitioning our website. We are all-volunteer with no staff, it is truly not difficult to re-do the website, but if a user is satisfied with their existing website, the effort to transition over should be part of consideration. --- ### Bringing our rowing club into the 21st century! - Overall rating: 5/5 - Reviewer: Susan A. - Industry: Recreational Facilities and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I was asked to "freshen up" the appearance of our club's static HTML website. I conducted user interviews, during which a lengthy list of wished-for functionality emerged, way beyond the site's appearance. The Board and our members wanted an online implementation for the following: up-to-date member directory; a wide range of membership "types" (scullers, sweep rowers, coxes, paddlers, kayakers, dragon boaters...); automated processing of membership applications and renewals; credit card payments; event scheduling; calendaring; email blasts; donations; and on and on. My research into available options within our limited budget yielded one clear winner: WildApricot. The Board agreed, I ported (and freshened up) the existing website content, and implemented all those requested features. The process was easy and straightforward. The WildApricot online help system is terrific, and the technical assistance is always timely and spot on. We have been using WildApricot for about five years now, and it continues to serve us very well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Rich funtionality; ease of implementation; terrific customer support #### Cons Complexity of handling our multiple member "types" (but at least we can handle them!); complexity of analyzing financial data --- ### Best for organisations in North America - Overall rating: 3/5 - Reviewer: Edward K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 4/5 #### Pros Wild Apricot is a fully featured membership platform covering both the back office administration as well as member-facing website/portal. It would be a solid choice for an organisation that is willing to fully adopt the "Wild Apricot way", i.e. working in the way the system works rather than trying to do anything unique. #### Cons Wild Apricot is from North America. This means many of the settings are geared towards organisations based in the US/Canada. Customers elsewhere (e.g. UK) may find certain important features don't exist, or are slow to be offered. Examples would be Gift Aid on donations and BACS Direct Debit. ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/wild-apricot-profile/reviews/?page=2) --- WildApricot Reviews, Pros and Cons - 2026 Software Advice