Ratings & Reviews

Overall Rating

4.53 / 5 (477)

4.35 / 5 (204)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

January 16, 2020

February 25, 2020

Pros/Cons

  • Pros

  • It’s great and I like how you are constantly listening to your community and implementing improvements

  • I like that it is a one stop shop for association management. It is easy to use and you get so much for the money!

  • Cons

  • It's a little confusing to work out initially but once youre familiar it's great.

  • a bit constrained when it comes to webpage design, but all the functionality behind (database, calendar, etc), it is OK, it is definitely worse working around it.

  • Pros

  • Support team is great, and really helps in the on boarding process. They are very fast in response time and give many options for helping solve situations.

  • Extremely user friendly. I could figure out how it worked quite easily and i am not a tech Wiz which I found to be quite pleasing.

  • Cons

  • I think emailing clients out of the ZenPlanner could be a bit better designed. The function itself works but it's not as simple to use as the rest of the system.

  • The app looks and feels a little dated. The browser experience is better, but could also use some fresh designs so it doesn't feel like a legacy product.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots